Why doesn't Lightroom Launch?

Why doesn't Lightroom launch after the download completes? It loaded fine, but the "Launch App" is "grayed out."

Which operating system are you using? Have you tried launching it using the normal means for your operating system as opposed to the Adobe Application Manager?

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Why doesn't Lightroom 5 show up in my CC apps?

Why doesn't Lightroom 5 show up in my CC apps?

Most likely you simply ise an unsupported operating system. We really can't know. You have not provided any relevant info.
Mylenium

Why doesn't Lightroom organise videos/photos lacking "date taken" by "date modified" instead of "date created"?

This still seems to be a problem with Lightroom 5. This post is one of the top results after trying to Google this problem, and it's for LR3. I can't understand why something so fundamental to video (and some photo) organisation has been overlooked for so long.
I've been trying to import and organise all my old photos and videos by date with LR5. They've been backed up and copied many times over the years, most recently to an external drive last week. So every file has a "date created" of last week. But "date modified" remains the original recorded date.
This doesn't matter for photos with a proper EXIF "date taken" - but LR5 looks at the "date created" for videos, making it completely useless for organising them into date-based folders. It puts videos I recorded in 2010 (as per "date modified") into a 2014-12 folder. Why.
It's not just a video problem - some photos I took with devices that didn't record EXIF "date taken" are also filed into folders from this month, even though the "date modified" on them is correct as being from 5 years ago.
How can I rely on LR5 for importing and date-based organisation when it relies on files (lacking "date taken") having never been copied or backed up?

Hello,
I use exiftool to modify the Creation and Modification time of the files. After that I use LR "Ajust time" feature to set the time of the movies in LR to the file creation time (last point). This works fine for me.
For MOV (Quicktime):
exiftool "-FileModifyDate<TrackCreateDate" "-FileCreateDate<TrackCreateDate"
For AVI:
exiftool "-FileModifyDate<DateTimeOriginal" "-FileCreateDate<DateTimeOriginal" *.avi
Depnding on your camera (and container format mov, avi) you may also ajust the time zone, e.g.
exiftool -FileModifyDate+=1 -FileCreateDate+=1 -if "$CameraModelName =~ /EOS 600D/i" *.mov
Which time in the container (MOV, AVI) you use as source, depends on your workflow. I edit my mov files before import. Therfore "CreateDate" is the time when I edited the file. Quicktime and (some) avi file contain a time when the containing stream was created. I use this vaule as source.
exiftool <filename> gives you detailed information about all available times.

Why doesn't Lightroom appear in my list of installed apps, with the option to update it.

All the other apps appear available to update, but with Lightroom I have to download it and do a fresh install each time.

Sorry, re-reading the info, the path is correct - but it isn't perhaps as clear as it should be; might I suggest changing the wording to something like 'look for the opm.db file located at
/AppData/Local/Adobe/OOBE/opm.db
however - that doesn't solve the issue of Lightroom 5 not being listed in my installed apps!
Cheers
Sweens

Why doesn't Lightroom 5 always watermark exported images?

I haven't changed the settings, but last time I tried to export images with a watermark the images appeared in the output folder without watermarks.
The problem has occured before, but corrected itself when I re-exported the images. This time Lightroom is steadfastly ignoring the instruction to add a watermark.
Any clues, why this happens?
Some of my jpegs are zero length when exported, is there a fix for this, other than to export them again?
I can fix the problem by using LR4.4, but why isn't LR5 working properly?
Thanks in advance,
Steve

Most likely you simply ise an unsupported operating system. We really can't know. You have not provided any relevant info.
Mylenium

Why doesn't Lightroom 4 create xmp files for mov files?

This would be useful for moving files to other applications and databases. As far as I can tell Adobe doesn't share any metadata for .mov files between any of it's CS6 programs either, Bridge, Prelude, Premiere, etc. As a still photographer who is now shooting DSLR video I want to get metadata entered as soon as possible for my still and video files. It would be best to do both stills and video at the same time. Camera Bits Photo Mechanic is the only program I've found so far that does this. Canto Cumulus is able to read Photo Mechanic's xmp files. I don't really need Photo Mechanic in my workflow except for this issue.

Familiarize yourself with this table
Camera Raw plug-in | Supported cameras
The Olympus E-P5 was first supported by Lightroom 5.
There is no backward compatibility with Lightroom 4.
So your choices:
Upgrade to Lightroom 5
Download the free DNG converter, convert all the Raw files from the E-P5 to DNGs then edit the DNGs in Lightroom 4
Camera raw, DNG | Adobe Photoshop CC

Why doesn't Lightroom 4 recognise my olympus e-p5 files?

I have recently upgraded to an Olympus e-p5 but Lightroom 4 doesn't recognise my ORF files. Any ideas? Are there any plug-ins?
Photoshop Lightroom

Familiarize yourself with this table
Camera Raw plug-in | Supported cameras
The Olympus E-P5 was first supported by Lightroom 5.
There is no backward compatibility with Lightroom 4.
So your choices:
Upgrade to Lightroom 5
Download the free DNG converter, convert all the Raw files from the E-P5 to DNGs then edit the DNGs in Lightroom 4
Camera raw, DNG | Adobe Photoshop CC

Why doesn't Kindle launch?

My Kindle app quits unexpectedly at launch stating it couldn't open its windows. My config is MacBook Air, OSX Lion. I've trashed the Kindle app and re-downloaded it, but the same results.

Just checking: have you rebooted the Mac? (Not sleep, but restart or shut down.)
BTW, you posted in the Mac App Store forum. You should probably try posting the the OSX Lion forum.
Do other apps work ok? (Mail, Safari, iCal, etc.) If they do, it would seem to be limited to the Kindle app so you may want to check in the Kindle forums.

Why doesn't Lightroom update from the CC App?

With every new update, I don't get it as "updatable" from the CC App; but as soon as I start LR, it asks for an update. I have then to "install" it again from the CC App until next update where the procedure repeats then...

Run the cleaner tool and start from scratch. This is probably some version conflict in the installer database
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

Why doesn't Lightroom 4 appear in "My Products"?

I have purchased and registered many Adobe products, most recently LR 4, yet only one, CS 5 appears in my account. As a result I am continually getting sales emails for products I already own and have registered. I tried to resolve this once before... see Web Case Details: 202214013... but apparently nothing came of it. How do I reopen the case? BTW, the case also does not appear in my case history.
I apologize for using the forum to resolve an administrative problem, but it seems to be the only way to get Adobe's attention.

I do see both LR3 and LR4 in "My Products" on the Adobe page.
I realize that's not much help to you, except to say that you should see them there also.
I don't have a machine with LR on it in front of me at the moment, but I seem to also recall that you can register either within the LR application itself, or here:
http://www.adobe.com/cfusion/gpr/index.cfm?loc=en_us
Have you tried both methods?

Doesn't Lightroom support large images?

I recently migrated my photos over to Lightroom, but after the export I was given a notice about some images not being imported, because they were too large. These were panoramas with sizes of about 10.000x2000 px and somewhat above, though not exceeding 15.000. Why doesn't Lightroom support these sizes? Are there any hidden settings to play around with?

"It's not the number of GHz that counts, but the tightness of the code. "
No, actually it's both. You can optimize code for certain operations but operations outside of that window will not be. Camera Raw/Lightroom is a case in point. It is VERY well optimized for dealing with raw images from digital cameras. In all cases (except for scanning backs) single captures from DSLR's fall into the 10K limit. Camera Raw/Lightroom has been expended to also work with camera jpgs/tiffs and now with Lightroom and Camera Raw 4 in Photoshop CS3 to general tiffs & psds. But large tiffs and psds is NOT what the original code for Camera Raw Lightroom was optimized for.
Larger memory buffers and faster processors CAN expand on what is possible with code optimizations alone-which are not sufficient alone to improve applications. Even if you could optimize the code, the pure processor clicks required could not make ACR/LR run on old, slow processors.
If you count the pure numbers of images digitally captured each year to the pure numbers of photographers doing panos, panos are an edge case. ACR/LR is designed for the masses of images, not edge case use at this time. Arguably, improved pano software (such as in Photoshop CS3) may increase the numbers of photographers engaging in pano creation, which would be a good argument for increasing the upper limit that ACR/LR can handle...but it ain't gonna happen immediately.

Why doesn't my version of Photoshop or Lightroom support my camera?

For a complete overview on camera support in Photoshop and Lightroom, read Jeff Tranberry's article Why doesn't my version of Photoshop or Lightroom support my camera?

Hmph... It does not work for me, when I click Update in CS6, it says all applications are up to date! That then shows Camera Raw being 7.3...
I then launched LR 4.3 and was greeted with the update to 4.4, which worked perfectly fine.
I returned to CS6 and checked again, to no avail...
So my LR is now stating 4.4 and Camera Raw 7.4, however CS6 is still showing Camera Raw 7.3!
Any ideas, or help?
I own perpetual license and am working on OSX 10.8.3, for all it matter.

I am using both PSE 13 and Lightroom 5. When I use Lightroom as an external editor and save the photo, it shows up in PSE13 as an edited file but does not look any different. Why doesn't it appear edited?

I am using both PSE 13 and Lightroom 5. When I use Lightroom as an external editor and save the photo, it shows up in PSE13 as an edited file but does not look any different. Why doesn't it appear edited?

People who have Photoshop, but don't have Lightroom, need ACR so that they can use Raw files. Without ACR they could do nothing with those (they may also like having ACR so that they can work on other kinds of image using the same kinds of adjustments and techniques, as are used with Raw files).
People who have Lightroom, can get access to Raw files regardless whether ACR is present or not. They can use Lightroom on other kinds of image also, using the same methods. LR can pass images directly into Photoshop without passing via ACR (or else does so transparently, which amounts to substantially the same thing).
ACR does not, strictly speaking, even need to be installed for this external editing to happen. In fact, not even PS needs to be - since a different image editor can be used instead, while still retaining the Adobe Raw conversion etc.
Lightroom "subcontracts out" specialised external tasks, in this workflow, but is still your "main contractor": the image is otherwise located, viewed, managed, adjusted/presented and output entirely using LR.
So IMO we can divide image processing into:
operations that involve pixels and layers and layer masks and adjustment layers etc (of the kind done inside Photoshop)
operations that involve parametric edits (of the kind done in ACR where you are not using a Lightroom based workflow; otherwise, done inside Lightroom)
When PS is called in, that's because those tasks are impossible or unsuitable to do in Lightroom. But those tasks can't be done in ACR either - by definition, since LR and ACR have exactly the same image processing "feature set".
Lightroom is irrelevant to the Bridge + ACR + PS workflow. This workflow requires both your PS and your ACR to be current enough, to support your Raw format etc.
ACR and Bridge are irrelevant to the LR + (image editor) workflow. It is in this case, only LR which needs to be current enough to support your Raw format etc.
RP

Maintaining Macs--Why doesn't Apple tell you more?

This is not a problem that I need to solve but just something I've been wondering about. Why doesn't Apple tell people the routines they need to use to maintain their Macs?
If you do a search on "maintenance" in Support the fourth item is Mac Maintenance Quick Assist:
http://docs.info.apple.com/article.html?artnum=303602
The things they tell you to do are:
1) Keep Things Up to Date; 2) Put Your Files Away; 3) Name Your Files; 4) Prune Through Your Files; 5) Back Up Your Files; 6) Check for Viruses; 7) Clean the Outside
Where is anything about running the maintenance scripts, checking permissions, checking your preferences, updating the databases, cleaning caches, or anything else that software programs like Onyx, Cocktail, etc make their purpose? Why don't they mention getting a program like Disc Warrior and running it periodically?
The first item on their list is Keep Things Up to Date, meaning download system and application updates. Well after looking at these forums for a while I would have to say that is the worst thing you could do, as so many posts start, " Help! I updated my software and now things don't work...." Even if you look at this article about updating your software...
http://docs.info.apple.com/article.html?artnum=106704
...nowhere does it mention repairing your permissions! Yet everywhere on this forum that is mentioned as one of the first things to do...unfortunately AFTER people are crazy with problems.
I don't get it. Even in the manuals that come with the computers none of this stuff is mentioned (last time I looked) except in the troubleshooting section. Would you buy a car where the owner's manual had "change the oil regularly" listed in a section on what to do after you've blown your engine?
Granted, a lot of people on this forum know all these things and do them regularly, but I have several friends with Macs who never do any regular maintenance because they've never been told to. One just called me last week because his iMac auto-updated and he had all sorts of problems.
So why is this? Why isn't basic Mac maintenance explained to people better? Going back to the car analogy, people have been taught they have to give their cars tune-ups or face an eventual breakdown. Why not with Macs?
I have been using Macs for years and enjoy looking into this geeky stuff. And I rarely have any serious problems. I would think it has a lot to do with the fact that I don't automatically update without checking MacFixit first and seeing what problems people are having and running a few simple maintenance routines periodically, plus backing up for good measure. Why isn't Apple more upfront with people about maintaining their Macs? Am I off-base here?
ibook G3, imac G5 Mac OS X (10.4.9)

I'll provide you with several references you will find interesting reading:
http://www.macfixit.com/article.php?story=20060413075624652
http://www.macworld.com/2006/08/secrets/repairpermissions/index.php
http://www.macworld.com/2006/03/secrets/tcopermissions/index.php
http://www.atomicbird.com/node/view/29
The document to which you referred is an old one that dates back a ways when permissions repairs were often still needed because many installers improperly changed permissions or caused permissions to change through other improper operations. In reality the only thing permissions repair affects are the permissions on OS X installed software for which there are receipts in the /Library/Receipts/ folder and third-party software that install a receipt that includes information on resetting permissions for that software. The vast majority of third-party applications provide no such information and repairing permissions has no impact on them.
As for maintenance scripts they are now supposed to be run automatically regardless of whether the computer is turned on in the early AM, but this is an implementation with Tiger because Tiger introduced a new method of task launching. It's not 100 percent effective but it's better than it was. However, it's an easy problem to solve because there are some excellent utilities that solve the problem: Macaroni, Anacron, and Pseudo Anacron - VersionTracker or MacUpdate. I use Macaroni on all my Macs.
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.0 is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.2 is Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. The current version, 1.5.1, is Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.
OS X automatically defrags files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. PsynchX 2.1.1 and RsyncX 2.1 (Freeware)
6. Carbon Copy Cloner (Freeware - 3.0 is a Universal Binary)
7. SuperDuper! (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com.
I know that Joe Average has no clue, but it's not Apple's responsibility to provide Joe Average with clues on how to use a computer. No more than it's not GM's responsibility to teach you how be an automotive mechanic or how to drive. Some things you have to take responsibility for yourself. It's just that Joe Average is too lazy to read the User Guide, buy a book, or in any other way learn about computers before buying one.
As you can tell I am somewhat heavy handed about personal responsibility. Computers are essentially toys that aren't dangerous, but the person playing with them is. What really scares the crap out of me is that same Joe Average has a driver's license and may be old enough to drink liquor. When it comes to driving or drinking and driving Joe Average is no more competent.

Why files in Lightroom mobile and files in the creative clouds not the same?

Why files in Lightroom mobile and files in the creative clouds not the same?
Idea was to store date in one place. I have subscribed to photographer option

Do you mean you are trying to sync files from Creative Cloud to mobile and it doesn't work? I don't know much about Lightroom. It's better to ask your question at Photoshop Lightroom.

Why doesn't Lightroom Launch?

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