Why has Apple now isolated its self from we users? Trying to get help now is like Brickwall or Merry go round. Try asking Why you can no longer Back-up Itunes to CD, no longer Burn your own CD's

Have you tried to Back-up or Burn a CD with this CRAP 10.4 version.  I have been attempting to get an answer from Apple for over a month. So far 7 different individuals have gone from telling me to read the "Back-up to CD" page, after telling them There is no Back-up to CD in 10.4. Another told me I had not bothered to read the Instructions that had been sent. When I finally got to a person who actualy read my email explaining the problem with 10.4
All he could say was " Sorry, its a technical issue, I can't help you!" Now try and get an answer, go on try. The Web Help Page wants to know the Serial Number of my ITUNES PLAYER before it will go anywhere. Pretty sound LOGIC  !!!

Fast backup for iTunes library  (Windows)
Grab SyncToy  2.1, a free tool from MS. This can be used to copy your entire iTunes library (& other important data folders) onto another hard drive or network share. You can then use SyncToy periodically to synchronise or echo your library to the backup. A preview will show which files need to be updated giving you a chance to spot unexpected changes and during the run only the new or updated files will be copied saving lots of time.
If your media is all organised below the main iTunes folder then you should also be able to open the backup library on any system running the same version of iTunes, regardless of the drive letter or path it appears on.
tt2

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  • Why I can no longer have nice things.

    Hello Stuart,
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    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Please Note: I work Tuesday to Saturday, 9:00 PM to 6:00 AM CST
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    Many thanks for the reply, but isn't there an email that my problem can be forwarded to in your tech support? After all they'll need to access the details I've listed and previous attempts to rectify the fault..
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    On 17 Jan 2014, at 05:53, iTunes Store <[email protected]> wrote:
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    Rob
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Please Note: I work Tuesday to Saturday, 9:00 PM to 6:00 AM CST
    Thank you for allowing me the opportunity to assist you.
    Hi there,
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    Stuart Wilkinson
    On 4 Jan 2014, at 06:10, "iTunes Store" <[email protected]> wrote:
    Follow-Up: 307871364
    Hello again,
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    Sincerely,
    Rob
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Please Note: I work Tuesday to Saturday, 9:00 PM to 6:00 AM CST
    Thank you for allowing me the opportunity to assist you.
    Dear Stuart,
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    http://support.apple.com/kb/HT1296
    iOS: Syncing with iTunes
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    Sincerely,
    Rob
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Please Note: I work Tuesday to Saturday, 9:00 PM to 6:00 AM CST
    Thank you for allowing me the opportunity to assist you.
    Customer First Name: Stuart
    Customer Last Name: Wilkinson
    Lang_Country: en_gb
    User Storefront: UK
    Web Order #: M********6B
    Content Title: Alive (feat. Jacob Banks) (Brand New Machine (Deluxe Version))
    Provider Name: Universal Music International
    Track IDs:
    Purchase Date : 2013-12-11 02:43:04 Etc/GMT
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    <Email Edited by Host>

    Ah yes school boy error there out of frustration and discontent..
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    All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
    Answers in a postcard :-)
    Much love

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