Why have I not received my security reset email?

I have forgotten the answers to my security questions so I've pressed the button to send a reset email and it hasn't come through. It's not in my junk folder. I've pressed the button 5 times to make sure it wasn't just a one off. Any ideas how I can reset these questions?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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