Why is Adode Send asking me to upgrade when my subscription is active....It won't let me email files?????

Why is Adode Send asking me to upgrade when my subscription is active....It won't let me email files?????

I was able to get it to work….Thank you!!
Stacy
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Similar Messages

  • Why is my account asking me to upgrade, when I have already paid for the annual service?

    I had the SendNow service since July of 2013, it came up for renew this July, which it was renewed.
    Why am I still being asked to upgrade my account, even tho I have paid for it to be renewed already?
    Currently Send only allows me to send 50 image files at once and was able to with SendNow to send whole folders.
    Please advise, this has become a pain in the *** for me, having to send multiple emails for so many files.

    They ask you to upgrade to Adobe Acrobat Pro ... if you do so, you will get the money paid for future months back.

  • In the home page why does Firefox say I haven't upgraded when I have. This has been going on for over three weeks, I am now on 9 and still it says I have not upgraded.

    In the home page why does Firefox say I haven't upgraded when I have. So I upgrade again and still it says I haven't next time I log on. Today I upgraded to 9, it said congratulations on upgrading, I log off then log back on only to be told yet again I need to upgrade. What is going on?

    You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained. You appear to have Firefox 8.0.1 installed which is the latest version.
    '''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version is now built-in to Firefox).
    *See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
    Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
    You can also see your version on the ''Help > Troubleshooting Information'' display
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password.

    Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password. It sometimes asks me to put it in 5-6 times and then it gives me an error saying that the program certification is revoked or expired. I live overseas and previously utilized FaceTime to talk to my girlfriend.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • How do I keep my email password from remaining in Preferences? I want to enter it every time I get my mail. I upgraded to OS M Lion but it won't let me delete it from preferences. It's worked prior to using M. Lion. Any suggestions? Thanks!! Jen

    How do I keep my email password from remaining in Preferences? I want to enter it every time I get my mail. I upgraded to OS M Lion but it won't let me delete it from preferences (the password from Account Info). Once you enter the password, it keeps it permanently. i do not want that.  It's worked prior to using M. Lion. Any suggestions? Also, The other pressing issue i have is, I DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account. Instead of creating different user accounts for the MacBook, it's just easier this way. Or is it? If this is a permanent thing, then I may switch back to Lion. I guess I shoud've waited until the kinks were out before installing (**** Mac-head!)
    Thank you all kindly for any suggestions & your time
    Regards,
    JC

    I DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account.
    That is simply not possible with Mail, and never has been.  Anyone who uses your account can see all messages stored in Mail.  The only true solution is to not let other people use your account.  Let other people use the guest account, or if you share the machine with someone else, set up a separate user account for that person.  This will also solve the problem of remembering the password.  It will become a non-issue for Mail to remember your password if nobody else has access to your account.

  • When I go to settings it won't let me click on the iCloud option or send

    How come when I go to settings it won't let me click on iCloud or go to send &amp; receive on messages because I get my moms and I don't like that it's weird also how do when I go to AppStore it won't let me sign out of an Apple ID then sign in to a different one

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Why do websites still ask me to upgrade my Flash Player when I have version 11?

    I have downloaded Flash Player 11 a few times now and still get a message asking me to upgrade my Flash Player. Why????

    Downloading is not enough, you also need to install it!
    If you still need help, please specify your operating system & version & editition, as well as your browser.

  • Why does my Ipad keep said that the user and passwork is incorrect and won't let me verify my account?

    Why does my IPad 2 keep saying that my icl;oud account user and passwork are not correct but won't let me verify it?  I've tried to change my password but it still won't let me verify it!

    Why does my IPad 2 keep saying that my icl;oud account user and passwork are not correct but won't let me verify it?  I've tried to change my password but it still won't let me verify it!

  • I'm trying to upgrade my macbook to yosemite, but it won't let me because I don't have mavericks! How do I get mavericks?

    I'm trying to upgrade to Yosemite, buy it won't let me because I don't have Mavericks! How do I get Mavericks?

    Check that your computer is compatible with Mountain Lion/Mavericks/Yosemite.
    To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
    MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
    MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
    8 GB or more of available space
    Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.      
    Application Compatibility
    Applications Compatibility (2)
    Do a backup before installing.

  • Why is it that each time I upgrade my iPad, half of my apps won't work properly but worst of all my email won't send after the latest "patch" today, wake up Apple I am a new user and getting sick of this problems

    WHy is it that each time I get an upgrade some of my Apps won't work when they did with the previous version. I have just upgraded to v7.01 and now I cannot send email, wake up Apple and get it right as I am a new user of Apple technology and not impressed.

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • Why does iTunes keep asking for my password when I want to listen to my music on my iPhone?

    When I want to listen to music on my iPhone, iTunes keeps asking for my password.  I am not purchasing anything.  It started today.  Why is that?

    I've been having the same problem on my iPad and iPhone. I talked to Apple customer service this morning. They had me do the following on both devices in the Settings:
    * Sign out of iTunes & App Store
    * Sign out of FaceTime
    * Sign out of Game Center
    * Delete iCloud account
    They also had me restore my iPad due to some glitchy behavior in the Music app.
    Things seemed to me fixed for a few hours until I went into the iTunes Store app on my iPad and added a movie to my Wish List. When I went back to the Music app, the dreaded "Sign In to iTunes Store" popup started showing up again on both devices. Suspicious!
    So, I cleared out my Wish List in both the iTunes Store and App Store. I've been poking at the Music app on both my iPhone and iPad since then I haven't seen that popup once since then. I'm not going to declare victory yet since it's only been an hour or two, but I thought that this was worth mentioning.

  • Why does iOS repeatedly ask for my password when submitting an App Store review?

    I tap Write a Review, it asks for my password.
    I write my review and submit, it asks for my password. And again. And again. And again.
    Once before, and four times in a row to submit it. Why?
    My passwords are generated for me, and I change them regularly, so sometimes I get them wrong while typing them in. If I've taken the time to go write a review and then I get my password wrong one of the four times I'm asked for it, I just get an error saying my password was incorrect and the whole review I've written ust disappears and I'm back on the app overview; I have to go write it all over again and then go through the gauntlet of repeated password entry once again...
    This has been happening on iOS 6, and still on iOS 7. (This is the App Store app in iOS on an iPhone, just to be clear; not the Mac App Store or the iTunes Store on OS X. I haven't tried either of those, so I may or may not have the same problem there.)

    Entered incorrectly?
    Can go to Appleid.Apple.com and select Manage Apple ID - try to sign in, if you are unable to then what is being entered is incorrect.
    Reset Password is the next option.
    If you are able to sign in then first on your Computer in iTunes go to Store and Select Sign Out - Then Sign back in.
    iOS device - Settings - iTunes & App Store - View Apple ID - Sign out / Sign in
    That should work for you - however when downloading/purchasing Apps you will most always be prompted to sign in.
    And to the comment
    [Yesterday I had problems on my desktop but the laptop worked fine.]
    Something was being entered incorrectly, passwords do not effect OS's.
    Hope the information with Appleid.apple.com helps you out.
    If still having trouble no worries contact AppleCare Account Security via Expresslane.apple.com
    Just be ready to answer your security questions correctly.

  • Why does my Mac ask for my password when I try to make a change on my external hard drive with Time Machine?

    I recently formatted the hard drive to do a fresh install of Mavericks on my Macbook Pro Retina. I then formatted my Western Digital 2 TB External Hard Drive for Time Machine. I then began storing others files and folders on the external hard drive along side the TIme Machine Backup folder. Everytime I added a folder or changed a foler name it asked for my password.
    This has never happened to me before using any other OSX.
    I apologize if this has been resolved before, I'm new to the communities and have yet to find a solution.

    It is not a good idea to be storing other Stuff on your Time Machine drive. You may need an additional separate hard drive for those things.
    Once you tell Time Machine to use a Drive, Time Machine owns the Drive. You (as a User) do not have permission to put things there. If you insist, it will do it, but wants your Admin password to do it.

  • Why app store keep asking me to update when i deleted the app

    app store alert me to update the app ... i never use this app and i deleted the app...
    but app store still has the alert red sign on the app store ... why this is still on since i deleted the app?...
    i used cleanapp to remove the app ... is it the removal is not 100% or else?...
    please advise for a solution...
    thanks...

    You may have installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • Why does my mac ask for my password when automatic login is configured,it only happens every so often but when it does the it also shows no wifi installed

    my mac is configured for automatic log in,but whenever i do not use it for a day orso it asks for my password to login,at the same time it states that there is no wifi installed ,i have to login and then reboot which is a pain.when checking disk permissions it states the SUID FILE has been altered and wont be ghanged back .any answers please.

    Battery condition says normal but cycle count is on the high side.
    May be better off with a new battery.
    Hope everything turns out right.

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