I'm trying to upgrade my macbook to yosemite, but it won't let me because I don't have mavericks! How do I get mavericks?
I'm trying to upgrade to Yosemite, buy it won't let me because I don't have Mavericks! How do I get Mavericks?
Check that your computer is compatible with Mountain Lion/Mavericks/Yosemite.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.
Application Compatibility
Applications Compatibility (2)
Do a backup before installing.
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You could ask a friend that has a SIM-Card or stop by an Apple Store. They may be able to help you. The card is only required for a few seconds, until the device is activated. Then you can take it out and give it back.
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It doesn't even let me download Empire Total war which is 13gb
First, the App Store will not allow a download that, when expanded, would leave less than the minimum amount of available space on the startup volume that Apple considers necessary, which is about 9 GB. The download is a compressed archive that will usually expand to about twice its size. Both the archive and the expanded files will be present at the same time, so the actual amount of space needed is about three times the size of the archive.
If you're trying to add a large amount of data all at once, and you get an alert of insufficient space, then from the menu bar, select
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I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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iCloud asked me to reenter my password to get mail and when I did, it rejected my password. I'm trying to reenter in mail account information, but it won't let me because the incoming mail server field is blank, but I can't enter anything into that field.
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I'm on a new Mac Mini running 10.6.4, bought in January and loaded with what I assumed was the latest version of FireFox--what I have is 3.5.2. I know I upgraded at least once since January
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I don't think I've downloaded any plug-ins or anything that should trigger this. I have done a bunch of the standard upgrades that Microsoft incessantly sends out to fix problems in the Office suite. Haven't added any new applications. Can't figure out the problem. HELP!Hello.
Try this:
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- install the new version
That should circumvent this problem. If you can't delete your Firefox install folder, after having uninstalled it, maybe it's because some of the files are locked. Try rebooting the system. If that doesn't help, ask Apple for support. -
How do I keep my email password from remaining in Preferences? I want to enter it every time I get my mail. I upgraded to OS M Lion but it won't let me delete it from preferences (the password from Account Info). Once you enter the password, it keeps it permanently. i do not want that. It's worked prior to using M. Lion. Any suggestions? Also, The other pressing issue i have is, I DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account. Instead of creating different user accounts for the MacBook, it's just easier this way. Or is it? If this is a permanent thing, then I may switch back to Lion. I guess I shoud've waited until the kinks were out before installing (**** Mac-head!)
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That is simply not possible with Mail, and never has been. Anyone who uses your account can see all messages stored in Mail. The only true solution is to not let other people use your account. Let other people use the guest account, or if you share the machine with someone else, set up a separate user account for that person. This will also solve the problem of remembering the password. It will become a non-issue for Mail to remember your password if nobody else has access to your account. -
Forcing program to close, I am deleting a lot of files from my trash but it stopped working about 1/2 way through (1650 files left) so I tried to reboot but it won't let me because a the program is still running which I can't close (stuck at 1650 files to go). So it allowed me to click cancel now it says "stopping" for 3hrs now. Is there anyway to force the MacBook Air (new model) to close as you can't remove the battery?
Press and hold the power button until the Mac turns itself off. This force-shutdown should be done only after you've exhausted other options (you seem to have done so).
Wait at least 60 seconds.
Then press the power button to start up the Mac. It will take a little longer to start up because it will perform additional self-tests on the first boot after a forced shutdown.
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I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?
Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
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I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
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I'm trying to buy songs on my iPad and it won't let me because of security questions but I forgot this so how do I resolve it?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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Ok look these solutions are super complicated and I tried all of them and they don't work I just wanna buy a song ok just one song and it won't let me cause I don't have my questions and a answer from a robot is not going to help me so a real person plz
There are no robots here. Everyone here is a "real person", a user just like you. How about telling us what the problem is that you are experiencing when you try to buy a song? If you mean that you have forgotten your security questions, go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
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my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?
If you are using the computer that you normally backup and sync with, it shouldn't be asking for a passcode. If you are not, then you would need to enter it, and I understand that you cannot. There is no way around this requirement, so your only alternative is to use the last backup that you made of the device. Hopefully it wasn't that long ago.
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One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?
Deauthorize all.
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My iphoto library inexplicably disappeared! i am panicked but i do back up by time machine to an external drive and also to JustCloud. I am trying to restore my iphoto library from a back up on feb 28, 2014 and it says it's copying but then gives me a message that it can't do it because i "don't have authorization to access iphoto library"?! what does this mean? i really want to get my library back on my mac. Also if anyone knows why this happened or where my photos might be on my computer, i'd appreciate help with that, too.
Thank you Terence for your help. I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive. so i felt sort of ok. but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted. it's only a few years old and i'm very careful with it. my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this. i have 10 years of photos and videos. so now i only have the one newer drive with a backup. i have to buy another one today to backup again so i at least have two backups. i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all! do you know why that is? all of this stuff is really a pain and really stressful. thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash. especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed. any answers you have would be great. thank you.
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