Why is chat never available?

I know they took away the email but at least be staffed to handle the amount of traffic that a live chat would bring. spent 2 hours at a store trying to get my account and device fixed, even the guy helping me had to call support and the two of them couldn't fix it. Oh and they changed the upgrade date but we all found out to late, cuz they know we could of canceled our plans without a fee, and they knew that, and they hid it. Really Verizon….just need my acc. and device fixed….is that to much to ask...

I agree. It is never available. I used to get great service through chat whenever I had any issues with my device or my bill. For the last two months, it hasn't been available.
Now I need help and even the phone lines aren't available. How can I get help with my billing issues?

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Why there is never available reservation in Turkey - Zorlu Apple Store ?

I need to make a reservation at Zorlu Apple Store - but there is never available reservation. I can't use my iphone. It's dead and I want to know why... If can't take it to Apple Store how I am going fix it ? Why is such a bad service in Turkey !

Leeme see here...this is Apple's first, and only store in Turkey, & it opened to the public 04/05/2014. Do you think that might have something to do with your difficulity in trying to make an appointment?

Frustrating! No email option? Chat never available? !

Can someone please explain why, when we have a problem with our phone service, we dont pick up the phone to call but rather wanna sit at a computer trying to play tag with email? Or online chat? And then the time you could spend on the phone getting it fixed you spent that or longer on here arguing about why you cant email?!

Hi Pherson,
Your time is very valuable! Reaching our Customer Service teams should be easy, and I apologize that this is not occuring. We no longer offer email support in an effort to assist our customers quickly. We offer online Chat, Twitter (@vzwsupport), and Facebook Customer service support. What's going on? Send details we can help here.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

It is ridiculous that you do not have an email to customer service. I have been waiting for an hour to chat, but it is never available. this makes me not want to be a verizon customer.

It is ridiculous that you do not have an email to customer service. I have been waiting for an hour to chat, but it is never available. this makes me not want to be a verizon customer.

Think about it...
The reason they won't use email is so they can "stretch the truth" and get away with it. They can tell you anything you want to hear over the phone and deny it all later. In these forums, posts can magically disappear.
With email, they are caught between a rock and a hard place, so it will never happen. Things said in email are much harder to go back on.

Online Number - Never Available

Can you please advise me why my online number is never available to take inbound calls, the inbound call should be routed to my voice mail. ?

I found the following reply to a very similar question on another thread. Seems strange, but it worked for me, so worth a try:
First check your privacy settings are set to ''Allow calls from anyone''.Then change them to "Allow SkypeIn calls from Only people from my Contacts List".Save and wait for 5 minutes.Log out from your Skype account and log back in. Change settings back to "Allow calls from Anyone". Save and wait for 5 minutes.Log out from your Skype account and log back in.
If there is some other issue, please contact customer support:
Please contact customer support: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Note: In some cases you can use a live chat with them: http://support.skype.com/en/support_selection

Why Adobe will never create an Encore CC version ?

Hi,
Adobe has stopped any improvement of Encore for because the use of physical medias is decreasing because everybody watch movies on iPad or iPhone..
This is a bad reason, or a crazy reason : the 4K movies and camcorders are now available and, as I know PP CC is able to work with this size.
It is crazy to watch 4K movies on an iPad connected to Cloud. The best is to watch from a physical media, so WE STILL NEED ENCORE and an ENCORE CC release.
As I know, 100 GB disks might be available.

I know that it is possible tu use Encore CS 6 with Pp CC, but this
solution is not very easy and logic.
It is necessary to do the following loop :
- 1) export PP CC sequences to AME CC,
- 2) encode sequences,
- 3) import encoded sequences in Encore CS6,
- 4) edit the Encore project,
- 5) check the project before creating disk,
- 6) go back to PP CC in case of mistakes,
- 7) go back to #1.
And my experience showed me that some points must be modified or
corrected before creating the final disk.
This is the beginning of a second loop which is time consumming (often
several days depending of the PP sequences length).
With the dynamic link (PP CS6 + Encore CS6) it was possible to encode
after the completion of Encore project.
Who has never experienced this loop ?
Le 08/06/2014 19:07, Stan Jones a écrit :
>
Why Adobe will never create an Encore CC version ?
created by Stan Jones <https://forums.adobe.com/people/Stan+Jones> in
/Encore/ - View the full discussion
<https://forums.adobe.com/message/6442856#6442856>

Why i will never again buy a creative prod

Hi,
scince there is no company email-adress or subforum for criticism i post my issue here to see what other users think about that:
Below is an email i wrote to the company:
Dear Ladies and Gentleman,
please let me explain to you why i will never again by a product of your company.
It is not because of the product itself, it is the way you distribute your product.
I recently bought a Zen Creative mp3-player, which really is a fine product.
When i bought it online, the product description said "software only available for windows"
which is ok with me, i dont use windows anymore, and i am used to reading this sentence.
Ususally this only means "of course you can access the product with whatever operating system you prefer,
but the software we ship out with the product works only on xyz" (xyz meaning windows in 99%)
Then i tried to copy my music:
It is not possible to read or write to the player using Linux as operating system.
Please dont tell me that this would be difficult to write your software for linux,
i am a software engineer developing for windows and linux and i know that this is trivial.
2.
Even worse, you designed the player in a way, that it is impossible to copy data to it WITHOUT
your software. And no, this didnt show up in the product description. Scince your player is more or
less just a usb-stick, there is - from a technical point of view - not a single reason why anybody would
need a special software just to simply copy data to an usb-device.
3.
Now the worst of all: I still had a windows 2000 system on one of my computers, so i tried to install
your software on the system. which of course failed scince your software can only be installed on windows xp.
Again, for no technical reasons.
This leads us to 2 questions:
a) How much money did Microsoft pay you, that even people owning a legimitate windows 2000 licence are forced to buy windows xp?
b) Let me guess: As soon as windows Vista is released your software only runs on windows vista, right?
Please be also informed that i also sent letters describing the case to several german popular computer magazines, and hopefully
they will publish my concern as an example of how impertinent a company can get.
Regards,
Timo RoessnerMessage Edited by tr on 2-26-200604:07 AM

Tr,
I am not a Creative employee but I do know a bit about Plays for Sure so I can reply a bit about that.
). Creative did not choose to limit the players to Windows XP. Creative chose to make the ZEN line Plays for Sure devices. Microsoft was the company that chose to limit Plays for Sure to Windows XP (and at one point they were saying there would be a 2000 and ME/98SE update but it never came out). By choosing Plays for Sure I am sure Creative was aware that they would be restricting to a Windows platform but Plays for Sure was the only standard being offered that has built in database and metadata support which the ZEN line all depended on. UMS (Uni'versal Mass Storage) does not have the features that allow for the internal system database to be updated during transfer (rather you have to update it following the transfer which is usually done at boot up which leads to very long boot times following uploads). Creative had been using a proprietary system (called the PDE driver) however that also was being critisised for not being uni'versal enough and requiring the disk to install the drivers (the ZEN Micro fixed that by adding a UMS data dri've feature which many used to store the CD on). The PDE system also did not support subscription tracks like PFS does.
2) The system is in fact not at all like a USB stick. There is a database in the background that stores all of the metadata for the tracks to allow for the sorting and subscription/DRM support. There is a USB storage mode where you can make a portion of the dri've act like a data stick using UMS but it can't support music transfer due to the limitations of the UMS system. On Windows XP machines (with SP ) the player is plug and play with no need for special software (it works with Windows Media Player). It is only when you move outside of the specified system requirements that you lose the plug and play ability.
3) Windows 2000 isn't supported by Plays for Sure. There are workarounds, but really this is a case of Microsoft not providing a driver. You may be a
a) I suspect Creative paid a licensing fee to participate in PFS. I would take your complaints about PFS not supporting Windows 2000 to Microsoft as they are the company that runs that program.
b) I doubt that Microsoft would remove PFS support from Windows XP. Such a move would be horrible but once again would not be the fault of Creative.
One might fault Creative for supporting PFS, but even today it is the only standard available that offers the features it does. It also offers support to what accounts for a vast majority of Creative's targeted user base. I am sure Creative would love for it to be offered for 2000/ME/98SE but they don't develop the license.
Jeremy

Why is KB2881553 not available in WSUS?

I have addressed this issue in the WSUS forum and was told that the WSUS team is not responsible for what updates appear in WSUS, that is the responsibility of the specific product group, Windows in this case. I also know at this point that my WSUS
is configured correctly.
My users with touchscreen monitors or Surface Pro tablets are eligible for "Update for the English Input Personalization Dictionary - KB2881553" but this update only appears when they bypass my WSUS and go directly to Windows Update. In our
environment, we don't want our users launching Windows Update or installing unapproved updates, so this is a problem.
The update appears in the Microsoft Update Catalog, and I can import it manually into WSUS. Unfortunately that is a manual procedure that has to be repeated every time the update is revised, which is several times a month.
It seems that whoever it is at Microsoft who is responsible for Windows updates never ticked the box to "publish this update for WSUS" or similar procedure. Can someone check into this and either fix it or let me know why it's not
available?

By the way, for what it's worth I've shunned all things Metro/Modern - to the extent that I've even sought out and disabled various "Windows Store" operations.
Yet, since my systems are still tied directly to Microsoft's servers (not my own WSUS) I still do see updates for the "English Input Personalization Dictionary" come in through Windows Update.
I am at a loss to see why it should be considered "good enough" to be included in the "official" channel of updates but not for the self-managed flavor. It almost makes you wonder whether they're actively trying to make tying
everything directly to the Microsoft cloud work the best, with obvious motives.
I only posted here to nod my head in agreement with you, and to affirm that "LG" did a lot of typing but not a whole lot of helping in your case. Having said that, I have been on the other side of this kind of conversation where
I have just known something isn't going to be addressed because over time I had come to know the policies of the big company, and so I have tried to express that to someone who can't understand why something isn't being addressed. But I have tried
to remain humble.
Oh, and I'll also toss in that it's often virtually impossible to report problems to folks at Microsoft who could make a difference if only they knew about the problems. Thus, like you, I sometimes post them here. There are several folks
inside Microsoft who do appear to follow up on forum posts from time to time and get things accomplished, so I wish you the best of luck.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

Is Live Chat EVER Available?

I am trying to discuss an issue I have while at work and have been going to try the live chat at all hours of the day and have NEVER been able to chat with someone between the hours of 8:00 am to 5:00 pm. What is the point of offering this service if it is never available for people to use? One of the many reasons I will be leaving Verizon once my contract is up.

We try to make sure there's a great representative ready and waiting to assist you whenever you need, liebenrw. Sorry you were having trouble getting a chat started at www.vzw.com/contactus. As tikibar1 mentioned, sometimes it may take a minute or two for a chat option to appear when you're logged into My Verizon. If you haven't already received the help you were looking for, I've sent you a follow request. Just accept and follow back to send me a private message with your name, mobile number, and more information about what you're looking for and I'll get right down to the help you need.
Jennifer_VZW
Please follow us on twitter @VZWSupport

Upgraded from CS5 to CS6 - Serial number not for a qualifying product. Chat not available

I get a page saying "serial number not for a qualifying product. Please try another. " during install. I upgraded from Design Standard CS5 to Design Standard CS6 .
Also, Chat is never available to me. 6 tries to no avail so far.
Any help would be most appreciated or if someone knows how else I can contact Adobe as Chat is never available.
Thank you.

I attempted to reslove via CS chat but was unable to get assitance due to it being "outdated".
In so many words: That's BS. Only support can look into the customer database and they have to sort it out. Contact them again, escalate the case to the next level until you get someone qualified enough to resolve your issue.
Mylenium

Why I will never shop at Best buy again, EVER!

I will never shop at best buy again! Over the years I have made sure to buy anything tech at best buy. I was a premier member for several years. Ive bought MacBook’s, Tvs, tablets, all kinds of tech. I used to send my customers to best buy to purchase all things tech because of the accidental warranty. Ive used the accidental warranty A LOT. It has been a great blessing as I am a darn cluts! Ive tripped and dropped MacBook’s, even had one randomly crack right across the screen. Ive had some pretty stupid battles with cuomer services In electronics that have failed. Im a network engineer with a degree in my field nd love all things tech. I one time put a solid state drive in my last mac which shorted out. I was told it would not be covered because I shouldn’t have changed the hard drive as I was not qualified. This flat out ticked me off more than anything. After speaking with their legal department about how the book that cam with the darn laptop they sold me had section on how to change the HDD and this would not void the warrenty. I decicded to go to best buy to swap it instead of apple. Which was a MAJOR MISTAKE. Not only did they junk it out on me but I had to pay to have it replaced with in its first year!!! I never even thought of the manufacturer warranty as it sent me into a MAD war path. So I reckon I deserved the $300 dollar loss…I was able to recover from most of this. I realize that most of the geek squad crew lacks education in the technology field. One of the most amazing feats of the local geek squad was when I was using canned air to blow the keyboard out on the mac. Yip it be my luck one blew off. Brought to best buy. Got a cell phone call before home that it was fixed. Now I had researched these keyboards and what was required to replace them. This was not a snap it back on feature. Went and picked it up. Was told by a supervisor named Paul that they had a keyboard in stock. Got home (youp silly me) opened her up. The key was crooked, it was even loose. Pressed it a couple time. Popped off with a string y substance. Yup they glued the darnkey on. MIND BLOWN
Anyway through the years and the issues I just kept piling up. My wife bought me an alienware computer for Christmas. I fell in love!! I loved every bit of it. Much to my despair I left it on the table one day and my very curious 2 yearold yanked on the cord and down it came into many pieces. It never ran the same again. At this point I was bed ridden due to a rare disease. I jad just finished a series of 14 surgeries and was recovering for a few months or so. My wife bought it to Best buy they had decided they wouldn’t fix it on the warranty that it was cheaper to replace. My wife called, and told me . I was a bit disappointed but I said as long as it works im fine. Well the phone rang a few min later, my wife, the manager did not have another alien ware, I told her I would wait and asked if she could have them order it. We were told best buy no longer carries them. So we would need to pick a different one. I was really upset. The had nothing equivalent to my alienware for playing games. I will be in a chair or bed for the majority of my life at this point. So I had gotten into PC gaming and invested a bit of cash into software. SO they hooked me up with an ASUS that was supposed to be equivalent of my alien ware. Of course that wasn’t the case. We had been snookered. Some of my games did run. Well, I had a working computer. Well like an idiot I had spilled water on it in a few months. Its was so dang slow. I sent it off to geek squad 4 times. They kept arguing with me So for a few months I used a computer that was slower than a P4. Well I got a new one. Now keep in mind each time its replaced I have to pay cash. For the warranty. I had spent another couple of thousand on warranty issues when these idiots screwed up. Granted a couple of times for the spill were my fault but gluing a darnkey on my mac??? I had to pay almost 300 to insure it!!! CUZ THEY GLUED A KEY ON. BULL CRAP. Well when I got the new one it took 2 days to reload my software, welp wouldn’t you know it was defected? Wife brought it back sent it off nothing wrong. They JUNKED IT AGAIN. ANOTHER almost $300 BUCKS FOR A WARRENTY!!!! But you know what, it was my darn fault for not realizing they were stealing and using my wifes lack of knowledge. Perhaps for me it was all the pain killers, I don’t know. But what I can say, I got MAD and had My wife put me on speaker phone as I lost my composure. Well 3 more ASUS same model, same store, all within a DAY had defects, I was so darn angryI told my wife to get our money back wed go buy elsewhere. Well they didn’t want to do that!!!!! They wanted to give me less than what my aleinware cost!!! I already took a loss with the friggin ASUS 3 computer in a matter of days, wouldn’t work. Which brings us to today. Computer sucks, wont run new games. I got screwed by best buy. Yes it is my fault I was stuck in bed after surgery. But that’s why I paid an extra $300 for that reason and knowing with 4 kids and a clutz I needed to buy that protection. So I am thankful for it. But I know Geeksquad and best buy took advantage of my wife who is not computer literate. I haven’t been able to get up for long. But soon I will take this asus back to the store AGAIN. Once I get it replaced I will sell it on amazon or craigslist in its sealed state!
So this is why I will never shop best buy again. Dell offers the same warranty. Not only is it cheaper, but they send our parts next day and a tech come to you next day and fixes it at your home. So hopefully by weeks end ill have the strength to go into best buy I will ne returning 2 wireless a routers and any other things I can. Then I will terminate my business with them. I can’t even believe that the 3 months I was under hospital care that best buy would use a pregnant women as such. But now they have lost a lifetime customer. I am

Greetings cm6pack,
Welcome to the forum! After reading through this debacle with your Alienware and ASUS laptops, I can understand why you would be frustrated with the outcome. After having so many exchanges, who wouldn't be disappointed in the experience you have described? I am truly sorry for any inconvenience or discouragement these exchanges may have caused you.
When a device is exchanged under the manufacturer’s warranty, the Geek Squad Protection plan may carry over to the new device under some circumstances. However, if it is exchanged under the Geek Squad Protection plan for accidental damage, per the terms and conditions of the Geek Squad Protection plan, the plan is considered fulfilled and a new plan must be purchased to cover the new device. That being said, unfortunately it seems that the store would have been correct in fulfilling your some of the previous plans if the device was exchanged due to accidental damage, requiring a new one be purchased.
I was able to locate the receipts form these exchanges using the email address you registered on the forum, and I am sending you a private message with some further information in regards to this issue. You can check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

HT5642 I need to update iOS 6.1.3 on my iPad2 to 6.1.6, due to security issue. Why is no update available? I do NOT want to install iOS 7, due to memory limitations.

I need to update iOS 6.1.3 on my iPad2 to 6.1.6, due to security issue. Why is no update available? I do NOT want to install iOS 7, due to memory limitations.

Any upgrade will be to the most recent, compatible version, in this case 7.0.6.

HT204411 iTunes store - I live in the German speaking part of Switzerland (and have a credit card address here too) but want to watch films in English, Italian, or French. Why are films not available in these other languages ?

Hello, I live in the German speaking part of Switzerland (and have a credit card address here too) but want to watch films in English, Italian, or French. Why are films not available in these other languages ? Unless I am mistaken, iTunes Switzerland is far from Swiss and does not encourage its people to watch films in the local languages of its country (at least French and Italian would be good too...). Can anyone help ? Do I have to move to Geneva to watch a non French film in French or Lugano to watch a non Italian film in Italian or simply buy a DVD to get round it?

I have the same problem. I want to watch any movies in French (in the original, or subtitled and/or dubbed). But I cannot seem to find any on iTunes. Does iTunes offer any content in other countries (I live overseas) in the languages of those countries?

What is ESB and OSB? why OSB when ESB avail? when to use which of these?

Hi,
What is ESB and OSB? why OSB when ESB avail? when to use which of these? Which is recommendabale?

ESB (Enterprise Serice Bus) is backbone of SOA. OSB (Oracle Service Bus) is an ESB product. Before the acquisition of BEA, Oracle was using OESB (Oracle Enterprise Service Bus) as a service bus but after that Oracle renamed ALSB (Aqualogic Service Bus) to OSB. Below SOD should help you out in understanding -
http://www.oracle.com/technology/products/integration/service-bus/docs/Oracle-Service-Bus-SOD.pdf
Regards,
Anuj

Why ipad or ipad mini has no calling facility when wifi cellular is mentioned in specifications and also why do they never provide calling facility for their tablets?

wifi+cellualr is clearly mentioned in ipad n ipad mini then why is there no calling facility?why does apple never provide calling facilities like other company tabs?

A.P.D wrote:
stedman1:yeah i know that.my question is why doesn't it provide?i mean cellular means it should be having calling facilities right?and if it doesn't have and will never have calling facility then why add cellular in specifications.i mean it's just confusing and i guess i'm not the only person to ask this question,m i?
The term cellular means cellular data only, there has never been a telephone capability built in to the iPad WiFi+cellular models.
You must arrange cellular data coverage with your cellular carrier or another cellular carrier to use the cellular data capability of the iPad.

Why is chat never available?

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