Why is getting customer support so hard? i need to speak with someone

I was having trouble updating my payment information after I got a new card. my account "exired". When I finally found sometime to figure it out, It said my member ship would be renewed in 24 hrs. my card was charged but I still done have access to lightroom. I cannot sign in on the creative cloud app to try to update it. it just keeps telling me that I've been signed out. I've have tried going online to download that way, but it's not working either. I need help please

Please, if there is any other way to speak to someone, I'd appreciate an answer. I am on a tight time budget. Waiting for my post to be approved and then waiting on someone to decide to answer it is just too time consuming. I need to be able to edit these pictures when I have the open time.

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