How to get Customer Support Identifier (or CSI) ?

Hi,
I am having a issue with CONNECT BY PRIOR SELECT query. IN 10.2.0.4. version that produces correct result but in 10.2.0.3 that produces incorrect result. So I wanted to find out whether any bug has been fixed in the latest version causing to produce accurate result. But if I have a look on the related bugs I am redirecting to a link https://support.oracle.com/CSP/ui/flash.html#tab=Registration%28page=Registration&id=gmvhj5ks%28%29%29 which is asking for a registration and that asks Customer Support Indentifier..So How can I find one??
Thanks
Thilini

Hi;
In addition to Hussein Sawwan great post
You could also try:
1) You purchase a perpetual or term license from Oracle;
2) At the beginning of the period, during the valid term you purchase
Support for the period (1 year);
3) Oracle sends you the CSI.
Easy to do at http://store.oracle.com armed with a credit card.
Regard
Helios

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