WHY IS IT THAT ADOBE OFFERS POOR ASSISTANCE ON OLDER PRODUCTS?

I have Dreamweaver CS3 which I upgraded from an earlier version. The other day my computer crashed and after I have rebuilt and reloaded all the othe programs I have, it's only dreamweaver I cannot reload, nor can I get any help from Adobe. Apparently something happened in the configeration so I am held up and frustrated because their is no clear method for me to get help from Adobe.
That will be a big mistake Adobe, I go somewhere else and make sure many will know of poor service.
Bill

Windows XP.
The drive was not wiped just certain sections, then we reloaded the
operating system and reloaded all the programs. Drteamweaver is the only
system that has given me a problem. That is why I went back to them for
support. We are using Dreamweaver CS3.
Thanks for the advice and help,
Bill

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