Why is it that I pre-ordered an album and it says 'Purchased' in iTunes but it's not in my music library?

I also tried logging out then going to the album and purchasing it then logging into my Apple ID but it still says "Purchased" but not in my music library.
Any help please?

Hi OverratedBacon,
Thanks for using Apple Support Communities.  I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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