Why is itunes telling me i have to put in my password or it wont open my ipod but my ipod says i have to connect to itunes
why is itunes telling me i have to put in my password or it wont open my ipod but my ipod says i have to connect to itunes
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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I bought an iphone 3 everything is switched over but the phone is still saying it is disabled connect to itunes how do I get it to factory settings
Restore the iphone
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Every time I open an app a box appears saying I need to connect to iTunes to receive push notifications. I go to iTunes and I'm already logged in,so I'm not sure what to do. Can anyone help?
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
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i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading
Hello there, lucyhumphrey.
The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
MSN will not automatically any longer open Safari. It says it is outdated. Apple says I have all updated software. What do I do?
Hi ..
Others are having problems accessing MSN on Safari on older Safari versions.
You may have better luck accessing the MSN website on the Firefox browser.
You may be able to upgrade to Mavericks if your Mac meets the requirements > OS X Mavericks: System Requirements
That way you can update Safari to 7.1. -
hi
I don't know where you updated this information, but if you didn't do it directly on the iPad, try updating the card on the iPad itself.
Settings>iTunes & App Store. Tap on your Apple ID. Tap on View Apple ID. Enter your password. Tap on Pyme t Information. In the next window, make sure that the new credit card in showing and that all associated information is correct, check the billing address, the security code and the expiration date. Save any changes that you make.
Then try to make another purchase. -
What can I do to use my iPhone as an iPod. It says it had no service and when I connect it to itunes it says my iPhone couldn't be restored/connected. I have looked everywhere. I do have a Sim Card
Jennyccc wrote:
What can I do to fix it
Jailbroken devices are not support by this forum, or by Apple. Apple reserves the right to refuse activation to any iOS device that is currently, or previously, been jailbroken. -
I am locked out of my email, can't send or receive....it says that I need to have an ICloud email address, is this something new? because I had been using the same as my apple ID...but now I can't. the message says No server connection, but that can't be right, because I have enternet connection on my other devices, my lap top and desk top....so can you help me?
I have the same problem...Hotmail say to optimize the browser you use, so we need to know how to optimise FF 3.5.13 please..
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What if you have a situation where Restore did not work. I do. The ipad mini says it is disabled, connect to itunes. When connected, it says that it is locked! I have tried using Recovery/Restore but after it completed, the ipad mini still malfunctions. It does not allow you to start the device. The slide image keeps dancing around the screen. The opening page keeps changing in size and the keyboard types on its own! What can be done to fix this????????
Maybe a reset would help, to be followed by trying the recovery again.
To reset, hold the on/off and home buttons together for about 10 seconds till the Apple logo appears. Then do the recovery.
If this doesn't solve it, I recommend visiting an Authorized Apple Service Center. -
I just rented a movie today of itunes and it is in my rentals however this is my first time renting a movie and i tried to sync it onto my ipod touch version: 4.2.1, (I am going on holiday tomorrow and need it on my ipod before then). I go onto my syncing page and go to movies and my rentals are there and i can move them across to my ipod but underneath it says - 'You must be connected to the internet to transfer rented films' but the thing is i am connected and when i click apply it tries to sync it but then they go back to where they were. PLEASE HELP - i need it done tonight because i wanted to watch them on the plane tomorrow
Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues
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I opened my ipad mini and it has a message that says ipad is disabled connect to itunes.well i went to itunes yesterday and could not even log in anywhere,and all the information i looked up was a bit more than i wanted to chance doing,or were not how i open my account on muy ipad.i want to get back into my ipad is the bottom line
Hello BruceMatthewWayne,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
https://support.apple.com/kb/ht1212
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
Have a nice day,
Mario -
When I try to update my phone to ios 7 it says i need to update my itunes to 11.0.5, when i check my current version in help menu under check for updates it says I have the current 11.0.5 version. Even the downloader for the update doesnt show that i need to update.Help plzz????
There is some kind of error. The new version of iTunes is 11.1, which although is not available via updates, it can be downloaded from the Apple website here:
http://www.apple.com/itunes/download/
After updating iTunes to the newest version you should be able to update your iOS
EDIT: I just did that and it works -
I have a Ipod Touch 2G that is stuck on the "Connect to Itunes Logo" How can I get it back in operating order with out the access to a home computer? Can anybody Help me? I need it back to work.....
Connect the iOS device to your computer restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
iTunes says I have 2.5 gigs of music on my iPhone 5s but my iPhone says I have no content. Any idea where my music went to? I deleted all my music and started fresh with no music. I uploaded several artists worth of music to my iPhone from iTunes and synced the phone. It seems to load from iTunes to the phone but when I disconnect from my comp it's all gone.
Hi Tim
iTunes will not import non-iTunes purchases from iOS devices. If you still have your old computer you can transfer your iTunes library to your new one.
How to move your iTunes library to a new computer
If not you will need third party software such as this:
TouchCopy -
Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.
Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.
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