Why is my device not recognized by itunes?

Why is my iphone 3G not showing up as a device in itunes so that I can update it and sync it?

Search this forum using the search box in the upper right corner.  This question is asked and answered multiple times daily.

Similar Messages

  • HT1353 why is my device not recognized in itunes

    Everytime I hook up my ipod nano to my computer it says device not recognized. I've tried using all troubleshooting advice, I've tried using all USB connections on my computer, I've continually uninstalled itunes and reinstalled the current itunes, I've checked all firewalls, all security settings, and my anti virus protection, and authorized my computer for itune use. Don't know what else to do. PLEASE HELP!!!

    Hello rebakahloper,
    It sounds like you are getting a messages saying your device could not be recongized correctly. You've done a great amount of troubleshooting, and I dont know if you have done these steps specifically, but I recommend the following troubleshooting:
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/ts3218
    Verify that Apple Mobile Device Support is installed
    iPod nano requires Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
    Windows XP: Click Start and select Control Panel. Open the Add or Remove Programs control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows Vista and Windows 7: Click Start and select Control Panel. Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, and Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below.
    Reinstall iTunes for Windows XP
    Reinstall iTunes for Windows Vista or Windows 7
    If Apple Mobile Device Support is still not installed, follow the steps in this article.
    Verify the device's USB connection
    Disconnect all USB devices from the system with the exception of the iPod nano and any USB keyboard and mouse. Then restart your computer.
    Verify that you are using a high-powered USB 2.0 port. Do not use a USB hub to connect your iPod.Determine whether your computer has USB 2.0.
    Test with an alternate iPod USB cable if one is available. Remove any USB extension cables, and verify that the iPod USB cable is connected directly to the computer.
    Verify that the Apple Mobile Device Service and iPod service are both running
    iPod nano (5th and 6th generation) require both the Apple Mobile Device Service and iPod service.
    Refer to this article to restart the Apple Mobile Device Service.
    Next, refer to this article in the section titled "Restart the iPod Service".
    Verify that the Apple Mobile Device Driver is installed
    iPod nano (5th and 6th generation) requires the Apple Mobile Device USB Driver (usbaapl.inf or usbaapl64.inf for 64-bit). In some cases, you may need to update or reinstall this driver. Follow this article, in the section titled "Verify that the Apple Mobile Device USB Driver is installed".If the issue remains, repeat this step in safe mode. To start your computer in safe mode, see the appropriate Microsoft article below, depending on which version of Windows you have:
    Safe mode for Windows XP
    Safe mode for Windows Vista
    Safe mode for Windows 7
    Once in safe mode, repeat the steps in this article in the section titled "Verify that the Apple Mobile Device USB Driver is installed." Once complete, restart your computer as usual to get out of safe mode.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Why are my devices not recognized on itunes

    None of my devices are coming up when I plug them in to my computer. They are on my computer but not on Itunes

    Hy there,
    In order for you to solve this problem you have to follow these stept if your running windows:
    1'st step is to go into the device manager
    2 step is to go to portable devices (it is rught under network adapters)
    3 step is to right clic apple device and click update drivers (do this step for all your devices)
    4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    After that your itunes will pump up alown and youl see your iphone right there.
    Good luck and sry for my bad righting.
    Andrei

  • Why is my itouch not recognized in itunes?

    Why is my itouch not recognized in itunes? Anybody know?

    Try:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Why is my iPod not recognized in iTunes?

    Why is my iPod not recognized in iTunes?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device  what changed?

    How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
    if I uninstall and reinstall itunes will my backups and library be lost?

    Hi meccamark,
    If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • Device not recognized in iTunes for Windows

    iPhone 5S is not being recognized by iTunes or Windows Explorer.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • IOS5 Update causes Device not recognized in iTunes for Windows

    iOS: Device not recognized in iTunes for Windows
    I did an iPad1 IOS5 update and on the reboot could not get iTunes to recognize my iPad.
    I did all the recommended troubleshooting to no avail. So I called this morning and while on hold I put my password back on my device just as before and BAM iTunes now recognizes device and is doing my restore.
    So if you do a backup of your device before the update and you have it password protected, it won't recognize the device until you go through and setup a new device and put your password back to what is was before, then BAM you're good! Good Luck and hopefully you won't have to spend the day I did figuring this out.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

    I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices.  Any suggestions?

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 Device not recognized in iTunes for Windows 8.1.

    Both my ipad and iPhone are not recognized in iTunes for Windows 8.1.
    Both are seen by windows explorer but not iTunes.
    iTunes wi-fi sync does not work either.
    I reinstalled iTunes and it still doesn't work.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 Device not recognized in iTunes for Windows  I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

    Device not recognized in iTunes for Windows
    I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
    Windows XP user.
    Any help will be greatly appreciated.
    iPhone 4, iOS 5.1.1

    If might be helpful if you actually told us what the problem is.

  • TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

    my iphone device not recognized in iTunes for my new Windows 8 computer

    Hello kwesiaddai,
    I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • Device not recognized by itune

    i reset my iphone software then my iphone device not recognized by itune
    cant install software

    Errors?  Specific issues?

  • My ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?

    my ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Itouch device not recognized by itunes

    My Ipod touch does is not recognized by itunes under devices.  Please help.  I have tried the steps by resetting the itouch but does not work.

    So what you can do is put your ipod in DFU mode or device firmware update mode by connecting your device to the computer your using and then hold the sleep/power button for 4 seconds then while still holding the sleep/power button down hold the home/middle button down and holding that for 10 seconds after that release the sleep/power button and continue to hold the home/middle button for about 15 seconds, hope this helped.

Maybe you are looking for

  • Itunes 12 can't import shared home movie to iTunes library

    HI. I am trying to import, or add to my desktop iTunes library, a shared home movie. I have file sharing turned on with both my laptop and desktop. I can see, from my desktop, the shared home movies, and I can even play them, but I cannot find an opt

  • Does the RMS sharing app actually work on iOS 8 for iPad?

    Created a trial setup for Office 365 and Azure and Intune enabled rights managements for the Azure AD tentant and added the user to AAD premium.  Downloaded the RMS sharing app for iPad and put in an account...and it tells me the account doesn't have

  • Why won't my images open in photoshop?

    I just upgraded from Lr3 to Lr5 and from PsCS5 to PsCS6. Yesterday (directly after upgrading Ps,) I was able to open images from Lightroom into CS6 by selecting and using cmd E shortcut. Later on last night, and today, I can't get anything to open in

  • Why doesn't my address book sync with my phone?

    Hi everybody, I have used isync with my Nokia 6230 ever since I got my first Macbook Pro (had loads of trouble with the first one, and finally support changed it for me: LONG STORY). Today, I was syncing my phone as I normally do and I noticed that n

  • CASE statement, maybe

    I am querying three tables,A,B,C to create a view,V. There must be a comparison of three columns,A.col_1,B.col_1,B.col_2 to determine a third column's entry,V.col.The third column does not reside in any of the tables, only in the view. Select pl.clas