Why isn't the $75 iTunes credit I loaded onto my account showing up??? It did right when I put it in, it is not showing that is has been used in my history.
I loaded 75 dollars of iTunes gift cards onto my account, it was there the first day and now it is not showing any credit plus it is not showing that any credit was used in my history. Help!
If nothing shows on your account's purchase history and you've tried logging out and back into the account on the computer/device that you are using, then try contacting iTunes Support and see if they can see what happened : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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HT5035 I need to check the balance on a gift card. I do not know if it has been used.
I need to check the balance on a gift card. I do not know if it has been used.
I just had this issue. The only way to check is to go to iTunes, sign in, click redeem and enter the code. I had a card that my wife swore she used but thought I'd check it anyway. Good thing I did, $50 credit.
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I have a Macbook Pro and have just purchased a GSP hidden objects game. It says on the box that it is compatible and when I try and install it it tells me that installation has been successful. However, it then says that PowerPC games not supported. Help?
No game icon appears on my desktop and I don't know what I can do.
Really ****** off as i've not played these games since switching from a windows PC to a Mac and was really excited!! All I want is to be able to play my new game that arrived in the post today. If anyone can help I would be really really grateful....
The game says that it needs Mac OS X 10.3 or higher to run so I don't understand what the problem is or how I can fix it!!beckyj3,
the last version of Mac OS X which supported running PowerPC apps on Intel Macs was Mac OS X 10.6.8 (Snow Leopard). If you’d like to play this PowerPC game on your Intel MacBook Pro, then you’ll need to install Snow Leopard on it and boot into Snow Leopard. (Note that the last MacBook Pro which natively supported Snow Leopard was the Early 2011 model.)
The game was almost certainly published before Mac OS X 10.7 (Lion) was released, so back then, all versions of “Mac OS X 10.3 or higher” would have supported running that PowerPC game. -
I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed. Can anyone help me?
Disable your firewall/security software and try again.
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Why isn't the new itunes able to be downloaded to windows xp
it says that the new itunes has not been approved by windows testing logo? how can i download the new itunes
it says that the new itunes has not been approved by windows testing logo?
On an XP system, that can indicate trouble with the Windows OS dlls associated with Cryptographic services.
I'd first try the fixit from the following Microsoft document.
You cannot install some updates or programs -
Why doesn't the Verizon Cloud app finish loading onto my iPhone 6?
Th
I was on the phone for over an hour yesterday with two different techs. My DH & I each have new iPhone 6's. I was able to load his Verizon Cloud app and update his contacts list. My phone had the app also, but the setup was stuck on #2, asking my to input a viable email address for Verizon notices. I continued to get the message "Something went wrong, call this number". We tried resetting the phone, uninstalling and reinstalling the app, to no avail. The last tech wrote up a ticket on my problem and said that he would probably have an answer and be able to call me back before he left at 5:30 pm. I didn't hear from him last night, so I uninstalled the app and reset my phone. This morning I reinstalled the app, but it never got to the point where the "open" box appears and there was a black app that either said "waiting", or had a white circle that stopped about 60% through and never finished. I wasn't able to remove it either, until I connected the phone to my computer and removed it through iTunes. A few minutes ago, I held down the power button until the "slide to shutdown" appeared, shut it off, waited a few minutes and turned it back on again. This time, the app installed, but I'm now stuck on #1 in the setup with the "Performing a quick scan, please wait" message that has been spinning for 20 minutes.
mrhelper, I'm using the app to load all of my Verizon contacts. If you know of another way to do this, I'm all ears. BTW, when I go into the VC on my computer and try to change a contact, all I've been able to get is the "loading" message, so I'm not having any luck with it at all. The tech still hasn't called back, so I'm wondering if it's a problem that a lot of people are having. -
My wife preordered a white iPhone 4s for our anniversary and even though it is preloaded with the ios 5, i am a little disappointed. The battery doesn't seem to hold a charge well at all. I have had every other iphone except the 3gs and have never had such a poor battery life. I owned the iPhone 4 for a year, and already know all the tricks to hold on to battery life, I have adopted the habit of closing out any apps that weren't being used, my mail push notifications are set for hourly, wifi and bluetooth are turned off when they aren't needed. I also stay away from any car chargers, use only the apple brand supplied cables, and only charge when the phone is dead. I only would sync when the phone was about to die as well.
When I saw how fast I was burning through the battery, I turned off Siri, which is kind of the purpose of the new iPhone, and turned off the backing up to iCloud. I barely used my phone today and the battery kept ticking down. My wife, who has been stuck with an iPhone 3g for years, has been fascinated with my old iPhone 4 and has been browsing and playing games and her battery has been holding a better charge than my new phone. I even tried turning the phone off for an hour when it was at 18% and when I turned it back on, it was at 15%. My iPhone 2, which is only being used as a touch iPod now, still has better standby time than a brand new iPhone 4s.
To be honest, I am usually a heavy phone user. Throughout the day I will make and receive at least 50 calls, I browse and check websites daily and watch videos sometimes during my downtime. But this weekend, I haven't even had the chance to put this phone through the same abuse my other 3 iPhones have had to endure.
I just want to know if anyone else has this problem, or if I should just return this one.I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot! -
how can i change that because Apple sent me the code
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If you received that message the first time that you used the code then contact Apple directly for a new code. This is a known issue with these codes. Otherwise, you can only use the code once. After that, if the code worked, Mt Lion should appear in the Purchases pane with a download button. -
this project was given to me by my work partner who works on adobe premiere pro cc but on a pc, i'm on a mac, is that the issue ?
thanks alotMac or PC are not the issue.
There is Premiere CC and the newer Premiere CC14.
You cannot open CC14 in CC14 (8.0) and CC. -
Installed OS X Mountain Lion. App Store/Purchase shows it as still Download. Help!
Yes, this is normal. You are permitted to redownload the installer as many times you want, so that you can transfer this to ANOTHER computer after you download.
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One of my long standing contacts cannot receive texts from me. I can see them from her. We both have iPhones . We have been texting for years.
My outgoing message is sent as iMessage and stays blue. It does not say delivered but it does not say that it has been unable to send.Hello LaurenCheerio,
The following article provides some additional troubleshooting that may be helpful in getting your messaging issues sorted.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Allen -
Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work. I use windows 7. Thanks!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Why isn't the radio tuning service working on itunes?
Why isn't the radio tuning service working on itunes? I get an error message on all of our Macs.
Maybe one of the 300+ posts about this in the last few days has the answer. Browse the forum.
If you wish to, you can report to Apple.
http://www.apple.com/feedback/itunesapp.html -
Why isn't the App Store and iTunes a choice for an app on my mini?
Why isn't the App Store and iTunes a choice for an app on my mini?
Either they've been moved to another home screen or dropped in a folder, in which case doing a search or resetting the Home Screen layout (Settings/General/Reset) should bring them up, or they've been turned off in General/Restrictions.
Regards. -
Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
KillerappleuserWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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