Why my BPM related job goes to sceduled state in sxmb_moni?

Hi Gurus,
        I am facing a unique problem in a sample BPM scenario. When I run this scenario my corresponding request in sxmb_moni goes to sceduled state. I have to go to QRFC monitor to unlock it. After this my BPM request runs to success. I am not able to understand why this is happening. Why it does not run in one go without getting locked in QRFC?
My BPM scenario is like this: I am sending a customer number from a ABAP program from SAP R/3 system to XI system via outbound Async interface. This inturn sends customer number to BPM via abstract interface. The BPM then gets customer data from MSSQL server via JDBC adapter and inbound interface.
This scenario is Async-Sync type.
I don't see any problem with the mapping, interface etc.
The scenario runs successfully once I unlock the request in QRFC monitor.
Can somebody help me identify the reason why my BPM request goes to sceduled state in sxmb_moni?

Can you try activating/registering your queues .
sxmb_adm -> manage queues -> activate queues / SXMB_ADM -> Manage Queues -> Register Queues.
Also in SMQ2 activate individual queues if any.
ShabZ

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