Why my itunes store doesnt work

why my itunes store doesnt work

Tap Settings then tap the iTunes app.
Tap Music from the menu at the bottom of the window then swipe down and tap Redeem.

Similar Messages

  • Why my itunes store stop working? and my iphone 5 dont have a radio?

    why my itunes store stop working? and my iphone 5 dont have a radio?

    Hello there, jbenjaminii.
    The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My password on the itunes store doesnt work from my phone

    My password on the app store and itunes store doesnt work from my phone but works on my computer.  What am i doing wrong or what can i try differently?

    make shure that you have the same user name on your phone and on the computer

  • Itune store doesnt work

    When I click on the itunes store menu in itunes it starts to load then it shows a message. " itunes has stopped working, a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
    Ive tried re loading itunes and that hasnt worked. Any advice as this means i cant buy any new music.
    thanks
    chris

    Try here > iTunes for Windows: iTunes Store connection troubleshooting
    Also, could be anti virus software or the firewall.
    iTunes for Windows: Troubleshooting security software issues

  • Why does itunes store not work with windows 8

    every time i try to sign into itunes store i get an error code or itunes shuts down

    Hello daparker942,
    We've an article that can help stabilize iTunes on your system.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Why does iTunes Store stop working when I try to view a certain category?

    When I go to the iTunes store, I try to browse through the different apps. For example, I will click on "Entertainment" then on "Top Free Apps" then it will show a blank screen then my computer will say iTunes is not responding and shuts off. What can I do to fix this issue?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Why does itunes store not work anymore properly on first generation ipad? could we not expect that apple keeps apps functional on older devices?

    seems apple wants to push us throwing away 3 year old devices or forgets that it needs to maintain apps for them while moving on to new generation definetely frustrating that the app crashes all the time- so no more films or music downloading. also a reset did not help. Frustrating experience

    The Terms and Conditions of the iTunes Store clearly state all sales are final. The person you spoke with may have been told a refund could not be given. They may have contacted the developer of the app who is claiming that the in-app purchase was delivered to you.
    You would have been far better off to have called Apple back rather than switching to Chat. Contact them again, by phone, and ask to speak to a senior advisor and if necessary ask for a supervisor. If you threaten them and say they are cheating you, etc. they will probably disconnect so keep that in mind. They are under no obligation whatsoever to provide you a refund.

  • Why Is iTunes store not working?

    When I try to connect to iTunes from my iPad it says " cannot connect to iTunes store"  just immediately i try to enter from iTunes store or from the video app when I go to store. It's really frustrating not being able to use iTunes, can any body help me?

    Tap Settings > General > Reset > Reset Network Settings then restart your iPad.
    Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    Try connecting to the iTunes Store.

  • Why does Itunes store not work as fast with windows 8

    Loading store is super slow and while previewing songs, ITunes is always buffering. I'm running windows 8 and there is no compatibility mode for it. My internet connection is good and fast. What can I do?

    Hello daparker942,
    We've an article that can help stabilize iTunes on your system.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • I can't entered in iTunes Store.not working and i dont know why

    I can't entered in iTunes Store.not working and i dont know why

    "Error 11222"
    Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
    From:
    http://support.apple.com/kb/TS3297

  • I cant get the itunes store to work , it has a error code when I try to use it, any idea why?

    I cannot get the itunes store to work, it has an error code when I try to use it, any ideas?

    What error code number are you getting, rodeo?

  • Why does itunes store not pop up and not tell me why?

    Why does itunes store not pop up and then not tell me why? i"m wondering if it could have anything 2do with me just transefering music with my flash drive?

    Does it show in the Purchased section for downloading ? Click on the Purchased under Quick Links on the right-hand side of the iTunes store homepage.
    If not then have you tried logging out and back into the account ? If that doesn't work either then try contacting iTunes Support :  http://www.apple.com/support/itunes/contact/

  • Why is iTunes Store not allowing me to report problems w/ one of my downloads?

    Am using Internet Explorer v11.0.9600.16428 On Windows 7 PRO w/ iTunes v11.3.1.8.  As far as I know, these are the latest versions of both those programs. 
    Why is iTunes Store not allowing me to report problems w/ one of my downloads?

    Clyde --
    I don't have a problem viewing my purchase history.  I have a problem getting support pages to work.  Every time I go to get support, ie: reporting a problem with a downloaded song, my Internet Explorer 11 displays a message from the iTunes website that says I much have the latest version of Mozila, Firefox or Internet Explorer to use the support pages.  Having met these requirements, why no can use support pages?

  • How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?

    How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?

    Oh, and it is on a macbook pro

  • I can't get my itunes store to work, it keeps giving the error (-1202)

    Hello,
    I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
    Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
    Thanks!

    Go to Settings >  App Store
    Tap on your Apple ID
    Sign out
    Sign back in with the correct ID and password.
    Then reboot your iPad:  Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.
    See if you can use the App Store normally after your iPad comes back up.

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