Why should I go to shared data plan ?

Well, the red devil ******* the pooch this time, the forums are lighting up with news from the 'leak' about shared data plans. Again CS reps were ignorant of it all and made it all more confusing by not knowing anything about it although it was/is their employers fault for not 'training' them. But I have another theory, OK either Satan (the red one) wants us to know and is just probing us for feedback, OR there's a mole inside who wants us to have a timely 'heads up' to rally a response. Nah, evil is evil, greed is greed, corporate america has neither shame nor conscience so they just wanna know how mad we'll get when we see what they have in store for us. A little time to 'warm up' to the idea of being pillaged. You know, just get use to it and suck it up. That is the 'humane' way . . right ? Better than an OUTRIGHT sucker punch. Nothing 'leaks' without someone in charge wanting it to leak. I had thought I might consider the shared plan, but DO THEY REALLY THINK WE WANT TO PAY MORE FOR LESS ? HELLO . . .CORPORATE IVORY TOWER . . . ANYONE HOME IN THERE ? Please people,let's stay charged up about this, after all in our busy lives we seem not to notice things until either it's too late OR it hits out bank account. Power to the people . . strength in numbers . . all that populist stuff . . . NO . . SERIOUSLY GET MAD AND GET INVOLVED. WE'RE MAD AS HELL AND WE'RE NOT GONNA TAKE IT ANYMORE ! Lemme hear from you

lol. If you say so. Those supervisors are still clueless. Call and ask the rep to talk to their supervisor and see if you can keep unlimited data if you pre-order the Galaxy SIII. I bet you can call 10 times and get 10 different answers. Problem is that Verizon tells their phone people absolutely nothing.
And no doubt that the whole thing is a money maker. After running the numbers it looks like only those already with unlimited talk/text and mostly low data smartphone users will benefit. The new 8GB Share Everything plan for 4 smartphone users and 8GB of data is about $40/month cheaper than the current unlimited talk/text plans with 4 smartphone users that have 2GB each. Pretty much everyone else will only break even or actually pay more.

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Shared data plans not available when upgrading to iphone5

Last night I upgraded two 3G smartphone and a basic phone to iphone5's for all three of us. Currently on shared unlimited data/text and 1400 min. shared voice. The ordering process would not allow me to select the new tiered shared data plans. It only made individual data plans available and these were combined with aspects of the old plan ($10/month access fee, 1400 shared minutes, etc.). My chat with customer rep "Sunny" was inconclusive as he/she only stated that I couldn't order new phones and the new shared data plan all at once, but would have to order the phones and then switch the data plan after phones are activated (shipping 10/26).
Anybody else gone through this frustrating process? Should I just wait until the iphone5's show up and try to switch plans then? Or should I sit through the 30-45 minutes customer service hold time and try to resolve this now?
Thanks.
Ken

Ordering online usually doesn't allow for more than one change to the account at a time. You have to complete the upgrade in one step. Then once that is finalized in the account, then you can change to the Share Everything plans.
You might be able to complete both changes at same time if you ordered through customer service via phone.

Why did I lose my unlimited data plan when 2 co-workers didn't when they upgraded?

I recently found out that 2 co-workers updated their phones back in Oct. 2013. They purchased new phones under contract on lines available for upgrade at that time. After the purchase, they both switched the new phone to another line of theirs with the unlimited data plan. They continue to get the unlimited data plan on these older lines even though they switched the new phones to these older lines. I purchased a phone for my son back in Dec. 2012. His line was not available for upgrade at that time. I upgraded my husband's line with the new phone and then they switched it to my son's line. I was told that I would no longer be able to get the unlimited data on my son's line now. I asked why, I wasn't upgrading his line but the other line and they said once I switch the new phone to my son's line it automatically removed the unlimited data. They told me nothing they could do because Verizon was trying to eliminate the unlimited data plans. Dec. 2013 I went to get my daughter a new phone. Her line was available for upgrade. The Verizon employee also asked if I wanted to upgrade my son's line since it was available for upgrade. I asked about the unlimited data and how I lost it on his line before. I asked if I could upgrade his line and then move the phone over to my daughter's line and keep her unlimited data. The Verizon worker told me no. Said anytime you purchase a new phone, it will not allow the unlimited data to be kept, that any phone under contract removes the unlimited data even if the new contract is not originally purchased under the line switching to. Both of my co-workers were able to to upgrade on one line, switch to line that still had unlimited data and keep it. Why? I'm so upset over this difference. I phoned Verizon at the worker stated that it could not be done. He was nice but could not understand how one was able to do it and I couldn't. One of the people who did upgrade and kept the unlimited data said that the employee at the Verizon store told her that they couldn't do it that why--keeping the unlimited data because they would get into trouble and possibly fired. She said she came home called Verizon and Verizon at the 800# did it for her. I feel like I was done wrong--I should have never lost my unlimited data when I switched the phone to my son's line in Dec. 2012 nor my daughter's line Dec. 2013. They did offer me the 6 gb data for my daughter at 30.00, but my son's could not be done that way since it had been back in Dec. 2012. So I am being charged 30.00 for 2 gb. I have until Jan. 15 to return her phone for a refund, except the 35.00 restocking fee. I am thinking about doing this because so dissatisfied. Someone needs to check into this matter...should be no difference in customers. This is not hear say,,,,it came straight from the people themselves. They know what they have--they have unlimited data and both received new phones in Oct. 2013 under lines available for upgrade and switching to line unavailable for upgrade at that time. Some please help me to understand why? If it can be done....I should be able to get it too. Verizon should address this issue and treat all customers the same!!!! Thanks

If you didn't get a subsidized upgrade on the line with unlimited data, you should have been able to keep your son's plan and just activate the phone on his line. The line you used the upgrade from will no longer have unlimited, but if you just had a basic phone on that line it wouldn't matter. I would return the phone, and then order a new one either online, over the phone, or in a Verizon corporate (not a "reseller" or "authorized retailer"). That is the only reason I can think of that you would have to lose the unlimited data. Also, be sure the contract/upgrade date is reset, before leaving the store if possible. I know sometimes the returns don't get processed and reported to Verizon right away, and you don't want to find out in a week or two that the return wasn't processed by the 15th. Good luck to you! :)

Sharing data plan

I want to know if I can share my 3G data plan with my daughter's iPad.

Contact your carrier and get the details about what plans they offer to do that.

WHY DO I NEED TO CHANGE DATA PLAN IN ORDER TO GET A NEW PHONE?

WHY DO I NEED TO CHANGE PLAN IN ORDER TO GET A NEW PHONE FOR A CHEAPER PRICE ?

You do not like the answer that is different then you being wrong. Everyone can think things about anything, but it is a black and white issue. To get a new cheaper phone, then you would have to change your plan.
<<Personal comments removed to comply with Verizon Wireless Terms of Service >>

Why is it ok for a verizon wireless service representative to lie to a customer? I went over my monthly data and i called to ask for some help with the overage because i was barely over. They told me they would take care of it and sold me on a shared data

why is it ok for a verizon wireless service representative to lie to a customer? I went over my monthly data and i called to ask for some help with the overage because i was barely over. They told me they would take care of it and sold me on a shared data plan that would result in 2gb less data but told me i would save 20$ a month. I agreed and recieved my next statement and to my suprise my bill actually went up 15$ a month and i talked to several people and they all told me there is nothing that can be done to get back on the plan i was on and they can not even give me a discount to get me back to what i was paying. They can only offer me a convenience credit. I will be cancelling service.

ajwest101,
We do not want to see you go. I truly apologize for any misinformation regarding your plan. Let's investigate into this a little further. What plan were you on? What plan were you switched to? If you look at the detailed billing online of your previous bill do you see any additional charges other then the plan?
LindseyT_VZW
Follow us on Twitter @VZWSupport

UNLIMITED DATA PLANS! PLEASE BRING IT BACK VERIZON TO EVERYONE!

I think Verizon should bring back the Unlimited Data Plans because, many students uses so much Data for Videos for their homework and Videos takes up so much Data and there is no way an average family can afford to pay over $100 for a 20GB more Data plan and I think it would nice of Verizon if they would bring back the Unlimited Data Plan around $59/month at least because there are some people that need it for their homes. If you would also offer Unlimited Data Plan to the Mifi service, this would be a big competition with DSL and Cable providers for home internet. When families uses so much Data for Netflix or Rhapsody and Crackle, it takes so much Data and it is important for families to have Unlimited Data Usage for this entertainment. Verizon, I am going to say this, people like me does not like to be limited on how much we use the Internet. I am thankful even on my phone I have the Grandfather Unlimited Data Plan but if you ever take it away from me, I will leave Verizon and switch to Straight Talk. I have many friends I can tell and stir up some stuff with Verizon if this ever happens to me because, my Unlimited Data Plan means so much to me, the only reason I am bringing this up, to help other people who needs it too. I think Verizon has the best Coverage of all than any other provider but all I am asking is, do not take my Unlimited Data Plan from me and please bring it back for other people who needs it. Thanks so much time your time and support. Verizon Wireless Customers, please leave comments, I would love to hear your comments and thanks and have a Great Day!

Why are fixed income families on the most expensive carrier? Let alone owning smartphones.
I don't agree with tiered data either way. I wish they would do like a flat cap of 10gb for x amount of dollars and if you go over that, then you pay more. Put a data cap that no one can realistically hit without absuing, i mean REALLY abusing the service.
There is a disadvantage to unlimited data though, the person who is streaming and downloading all day can ruin it for a whole bunch of people in that area. But hey, they don't care, as long as they get theirs right? On one end, we have the happy user paying 30 bucks a month and doing like 200gb per month, while everyone else in the area has to suffer with sub par speeds because of this one individual.
Normal counter arguments is that the premiums are high, ceo gave him self a raise, vz is in the big profits, unlimited means unlimited no matter what, and a couple others I forget. They're valid points, and i do agree that the ceo could take some of his yearly earnings and put some of it back in the network. At the same time though, aren't projects like building cell towers done on a contract basis normally? So even if he is making ridiculous bank, it would be a moot point if he had already paid for the work to be done to the network.
Government isn't gonna do squat because it's each and every company's right to structure their plans how they wish and charge however much they wish.
Again, complaining doesn't do anything. Disconnect.

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

End of contract is near, what happens to my unlimited data plan

For past years I have upgraded my phone and signed a new contract, however since the last time I agreed to a contract Verizon did away with upgrading and keeping your unlimited data plan, so need-less-to-say I haven't upgraded. I have the Nation wide 1400 friends & family plain with unlimited data, My family plan also has 2 other users, all with different end dates, however my line is the one with unlimited data, and my contract ends soon. my question is; will I lose my unlimited data at the end of my contract? or will I keep it so long as I don't sign a new contract, or can I agree to another term without upgrading.

I can understand your concern dibeck but our current plans can also work for your needs. You can perform a pricing plan analysis online via MY verizon http://bit.ly/xB4iTc to check wich one of o ur shared data plans would be perfect for your family. Check ou t the plans here http://vz.to/1lwOwRQ . You can also keep your unlimited data by ying a phone at full retail.
KinquanaH_VZW
Folow us on Twitter @vzwsupport

Share data plan...

I read somewhere that current IP "unlimited" users will have to go on a "shared" data plan or pay full price for a new IP. For example, instead of $199, the price may cost $649.
I assume this pricing decision will pop up as an option when ordering new phones. With the current throttling procedure at somewhere around 2GB, I'm willing to forego my unlimited plan for either the 3GB or 5GB deal IF I don't get throttled at the 2-3GB level. Does anyone know if there are throttling limitations with either the 3 or 5GB plan.

Meg St._Clair wrote:
You do realize, don't you that the iPhone is available on six different carriers in the U.S. alone.
Sorrry, I'm in the US using ATT. I assume IF ATT only grandfathers unlimited data plans wtih FULL price phone, there will be a clear option when ordering as to whether to choose the $199/$299/etc shared data verses the full blow price for continuing the unlimited data plans. I doubt the full meal deal will get many takers unless ATT puts throttling back to bed.

Does the EnV Touch require a data plan?

I need a new phone, and it has to be similar to the LG Extravert. I just want a new phone for variety, although I could purchase the Extravert again. But, when I look up whether the EnV Touch requires a data plan, there is so much confusion. Even the Verizon Customer Support people give different answers. I am very uncomfortable with the idea of a data plan, because I just want to pay $20/month for unlimited texting-I text very heavily. But I do not want to pay $50-70 per month just to text. I also hope it isn't a smartphone, because I have been searching for a non-smartphone for weeks. So...does it require one or not? If you can recommend a similar phone that meets my needs, please do. I also prefer touch screens and good cameras.

I know cost is important to you doctorcatfish and we want to make sure you have the best plan for your needs. If you purchase a basic phone (Lg-Env) for full retail cost you can use the plan you currently have. If you upgrade to a basic phone with a discount, you will have to choose one of our shared data plans for basic devices. The Lg-Env-Touch will require a data plan and if this phone is purchased at full retail price, you can use your current plan and add on one of our old data plans because you have an older plan. If you upgrade with a discount for this device, you will have to pick one of our shared data plans. Here is some information about out plans http://bit.ly/xdDajD . Let us know if you have any further questions.
Kinquana_VZW
Follow us on Twitter @vzwsupport

Switching phones--why can't I keep the same data plan?

I am on a family plan with three phones on it, two of which are Android phones. The third line, currently suspended by me, is on an LG Env3. Before the data plans changed, I added the unlimited data to the phone for $29.99. I reactivated the line to verify the data plan shows on it, and then suspended the phone again.
I want to use this extra line as a house phone, and I have an HTC Eris I'd like to use. Since it's a smart phone, I know I have to have a data package, which is already attached to the line. When I got on-line and tried to reactivate the line, changing it to the Eris, a window popped up telling me I have to switch to one of the new data plans.
Anyone have any idea why it is doing this? I changed from the Eris to a Thunderbolt on one of the other lines two weeks ago, and had no problem keeping the unlimited $29.99 plan.
If I call customer service and do it with a rep, will I be able to keep the $29.99 data plan?
Thanks for sharing your knowledge.
(Originally posted in wrong forum)

LG Env3 is not a smartphone. The feature phone unlimited data plan is coded differently than the smartphone unlimited data plan. If you change that line to a smartphone (like a Droid Eris) you have to select from the currently available data plan options.
As long as you keep a feature phone on that line you can keep the grandfathered feature phone unlimited data plan.

Why won't verizon sell me an international data plan for my new iPad?

Why won't verizon sell me an international data plan for my new iPad?

Thanks for your response Meg. Verizon is definitely not customer friendly. I do have the monthly prepaid domestic data service that I subscribed to from my iPad when I bought it a few months ago. They didn't advise me of any other available plans at the time. You are correct that they are now saying that in order to get an international plan I need to cancel my current monthly plan through one Verizon department (and abandon any remaining data mb) and then subscribe to a contract plan (handled by a different verizon department). But here's the catch: in order to get international service I need to be a contract customer for six months (which doesn't help me as I am going to Europe next week). Of course, if I had bought an ATT iPad I wouldn't be shut out like this since their monthly international plans are readily available through the iPad at any time. I feel that Apple and Verizon should not have touted the new Verizon iPad as comparable to ATT's internationally (which they did) without fully disclosing the hoops one has to jump through.

Why are your Data Plans SO SCREWED UP? You are Unfairly making the average data user Subsidize the Big Data Users. This kind of thing is why I left AT

Why are your Data Plans SO SCREWED UP? You are Unfairly making the average data user Subsidize the Big Data Users. This kind of thing is why I left AT&T and came to Verizon a Decade ago. Their plans sound better now, maybe I should go back.

I currently have 5 phones/lines. 2 Droid MAXX phones, a Samsung Galaxy S5 phone and 2 basic phones (4+ year old Motorola & Samsung). The cost for each line rose considerably and usage fees more than doubled on the 2 basic phones when I upgraded the 3 smartphones at the beginning of this year and Had to Convert from my old Unlimited Family Plan to the Newer Share Everything Plan. My Data Usage varies a lot due to occasional travel which I have little control over. At least you recently began including a $10 deduction on each of the 2 older phones (which I have not updated in order to save money though they need updating). My Sweet Spot on Data would be around 6GB Monthly Data. But that level is not offered. Only 2, 3, 4, 10, or 15 GB plans are offered.
Verizon's Data Plans Offered Are: 2GB-$50/MO = $25/GB * 3GB-$60/MO = $20/GB * 4GB-$70/MO = $17.50/GB * 10GB-$80/MO = $8/GB * 15GB-$100/MO = $6.66/GB * And Overages are Charged at $15 per 1k-1GB.
Offers JUMP From 4GB TO 10GB (There's a 6GB GAP/JUMP - ***) - Why is there NO 6 or 8 GB offering? Because Verizon is Overcharging the Lower Data Users! Seems like All of the Other Cellular companies are Offering Better Deals.
If you can offer something better please let me know, otherwise I may have to consider going back to AT&T or moving to one of the other cellular companies.

Data plan! why??? whats the difference of me using Wifi or being charged for a data plan?

Feature phones iterally suck, even the internet pro reviews on the phones are very low and most of the feature phones that are reviewed the reviewer gives their last comment as "don't buy" .
I do not need a data plan, ( I carry either a Verizon netbook or a notebook for all my internet needs) nor am I comfortable with the charge of a data plan being necessary or is this simply another way for a large company with a large profit margin to stick it to the consumer knowing we have to maintain a cell phone in this day and age?.
I had settled on the KinTwo, the reviews are not glowing but .... r not that horrible either. It is also the only phone which gives the owner WiFi accessibility. (which makes me wonder if this is the reason Verizon has pulled it off the market). From my extensive research the KinTwo is the only feature phone choice. But..... When I went back to the site to order it was gone, and the VW stores do not carry it.
UGH> I am so discouraged by the data plans and the extremely high price. Would someone please tell me what the difference is in my using my Netbook, laptop (notebook) on WiFi and not being charged a data fee? Or why I can bring Wireless Internet into my home and have all my WiFi accessible electronics connect through my main ISP with an additional fee for each WiFi user???? But I am not able to use a Smartphone this way???
I am serious about these data plans are they necessary????

once upon a time verizon did not require data plans
many users were happy
but t h is did not last for users started having problems with thier hands
they would often hit the wrong buttons and use data
sometims as little as a mb, sometimes many mb
verizon forums and customer service started recieving phone calls to get credits for this usage
after all its not the users fault is it? i mean are they responsible if they had the phone to a 2 year old to play with and the kid brings up the browser?
so verizon decided it was in its best interest to protect its users. they started requireing data plans so you wouldnt get hit with huge bills for being an idiot.
So if you wanna cry about data plans blame all those people out there that complained

Why should I go to shared data plan ?

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