Why sudden drop in speed (any mods advise please)

i have been on ADSL2 for months now
getting about 4kbps regular
now all of a sudden i am getting about 1.5kbps
no idea why
can anyone find out why.
can any mods advise please
my exchange is Tamworth,Staffs
the postcode is B77 2ES

Hi Borris12,
Please can you post your line stats from your router using the method on the following page according to your router model: http://www.kitz.co.uk/adsl/frogstats.php
Thanks
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Sudden drop in speed

So I went to bed last night with the Internet running around 20 - 35mb down happy days, however I woke up this morning and it has dropped to bellow 1mb down (around 0.7mb) this is an almost impossible speed to use the Internet, I have no idea why this has happened I have tried everything from resetting the router to seeing if my computers wireless adapter is playing up (it is not) and nothing, it has taken me all day to try and work out how to fix this problem but with my Internet running so slow it is taking to long, I did the BT speedcheck and apparently the drop in speed comes from within my house (great that helps me in no way ) I emailed BT but to no luck as they still haven't got back to me, can anyone offer any help or advise if you have come across this problem too and have solved it.

You need to run a BT diagnostic speedtest to find out what your IP profile is.
If you found this post helpful, please click on the star on the left
If not, I'll try again

Sudden drop of speed - internet vitually unusable ...

Hi all
I had a look round the service status page and saw nothing for my area, so wondering if it's just me, but last night as I was playing my usual evening online poker, I basically lost all connection.
Now, I'm on Total Broadband Unlimited, have a Home Hub v2, and have done since February. Am in the WD17 area, and nothing has changed from when it's been working fine all these months.
So, as I was merrily playing along, the 54.0 Mbps connection suddenly drops out to..... 1.0 Mbps. And stays there. Do a Hub reset - no improvement.
So come back from work today to see if there's any improvement - and marginally. It's now randomly fluctuating between 2, 11, 15, 18 & 54. Still pretty much unusable.
Any ideas?

Those figures look like wifi data rates not adsl
enter
192.168.1.254 in browser click A to Z top right
then ADSL enter pas and click MORE DETAIL
POST RESULTS
Also post results of test at http://speedtester.bt.com/
if you are on wifi connection to router then
Download Inssider2 for free from http://www.metageek.net/products/inssider/download
or
Xirrus wifi inspector again free http://www.xirrus.com/library/wifi_download_redirect.php
they l show you any wifi around you that could cause problems
and the channel they use just pick a free one
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Help very sudden drop in speed

Hello as of 2 days ago i have had a rather sudden lack of speed, until this problem occured i was able to download @ 900Kb/s on a good day nearly 1meg/s but now i cant even run btspeedchecker as it crashes.
I have tried the following:
1) connected straight to master socket (inside cover)
2) different extension cord
3) no extension cord
4) new filter
5) Complete reinstall of OS.
6) Turned off wireless on router incase of unauthorised access eating bandwidth
7) disabled firewall
still no joy please help
katrina
speedtest.net comes up as follows:
Info From Hub:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:26:13
Downstream
9,586 Kbps
Upstream
1,164 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
3.1 dB / 4.8 dB
Line attenuation (Down/Up)
41.5 dB / 18.9 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
23
Loss of Signal (Local)
3
Loss of Power (Local)
0
FEC Errors (Down/Up)
1049542 / 4294967148
CRC Errors (Down/Up)
15 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
19

UPDATE:i have now managed to get the btspeedchecker to complete a check and the info is as follows:
1. Best Effort Test: -provides background information.
Download Speed
74 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 74 Kbps
For your connection, the acceptable range of speedsis 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :9586 Kbps(DOWN-STREAM), 1164 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 18.47:29.67:51.86 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
921 Kbps
0 Kbps
1164 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 921 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1164 Kbps

Help - sudden drop in speed

was getting a constant average of 6 - 7mb download speed, had a day early last week which went up to 10mb? but now, for the last 3 days, i'm getting a max of 1mb?????
anybody else had a similar drop?
Ryan

sorry, you've lost me with the top right a - z?
speedtester results are
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
1173 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1173 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1540 Kbps(DOWN-STREAM), 202 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 8.2:27.11:64.69 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
155 Kbps
0 Kbps
202 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 155 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 202 Kbps

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I just bought an Apple TV in Atlanta, Georgia, I could not know if it can be plugged to a 220 Volts Power Supply in my Home Country. Please advise
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Awful drop in speed...

For the last three days i have suffered an awful drop in speed from an already slow connection. The speed has gone from an average of around 1.2mbs to being lucky if i reach 0.4mbs. This makes even the simplist things difficult. I can no longer even watch the BBC iplayer the speed is that slow. This has been going on for a few days at first i gave BT the benefit of the doubt and thought the issue would just go away, but it hasn't. I'm not impressed with my speed when the connection is working correctly so to say i am NOT impressed now is a complete understatment. I have checked the BT Service Status and found no recent problems in my area so i presume everything is working as it should. So what would explain my sudden drop in speed. Any help would be appreciated.

Hi,
Sorry to hear about your problems. It sounds like you may have been hit with a bit of interference. This might be a failing bit of electrical equipment in your house, or in your area, that is introducing electrical interference onto the telphone line. Lots of things can cause it (see here). You can try a few self-help measures, but please be aware that it could be 2-3 days before you see an improvement.
The bottom line is if the interference is stopped, the line will become more stable and your speed will rise. If the interference persists, the situation will stay the same or worsen.
Run the BT Speedtester regularly and keep an eye on your IP profile. If that continues to drop, it is a sign of a continuing problems.
It's much easier to convince BT you have a problem if you have got a bit of evidence to support what you are saying!
"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

BT Inifinity - Speed and Latency - Sudden Drop in ...

Hi All,
I hope someone can help me here, I'm really just looking for some advice and an opinion. I have had BT Infiinity for around a year now, and, barring the first few weeks, i have had a stable connection of around 68000kbps down (sync) and 20000kbps up (sync), with a usually low ping of around 5ms to most UK Servers.
The last few weeks i have had a sudden drop in sync to around 54000kbps, showing attainable as 62000kbps, up speed has also dropped a few meg. to top this off, the interleaving depth has gone from a solid fast-path that i used to have, and was completely stable. to a depth of 1050 (down), up is strangely still on fast-path though.
do you think i have a line fault or is something effecting noise on my line? The biggest bug bear for me about this is the latency, as I am an an avid online gamer, when I'm not working or entertaining my 1 year old son.
Before i even touch a gaming server, i seem to have a ping of around 20-35ms, which as other gamers will know, is not good.
i have included a few graphs for the ones who know more about VDSL than i do, as my FEC errors seem unusually high.
Thanks in advance peeps :-)

Hi john014,
Thanks for posting. Have you tried the quiet line test? Dial 17070 option 2, it should be quiet but if you’re getting any noise on the line we’ll need to look into that for you.
If it’s all clear can you try posting a few tracerts i.e. one to the game and one to the BC site for comparison. I’m sure we can help with this.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

A site I use every day told me today that it would only open in 32-bit mode. I cannot change this in system preferencees as suggested. Could anyone explain to me why suddenly, and how to change this? (MacBook Pro 10.6.8) Thanks!

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Does the site use 32-bit mode Java? If that's the case, you should have both 32 and 64-bit enabled though Java Preferences in your Utilities folder:
See what you have enabled...
Clinton

Broadband speed suddenly dropped

For the last 7 months we have had good BB speeds of around 6Mbps this has suddenly dropped down to under 0.5Mbps.
I have reset the Home Hub 2 & had it plugged directly into the test socket on the master unit which has not changed anything.
I ran the BT Speedtest which gave the following:
Download speedachieved during the test was - 414 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :5824 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
I did notice the blue "b" led flashing yellow a lot last eve, far as I know this means the Hub is updating itself
Any ideas?
Thanks
Dave
Solved!
Go to Solution.

Hi Welcome to the forums
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
your ip profile is low this is due to disconnections and providing you can maintain a stable connection with no hub restarts for the next 3/5 days your profile should increase automatically this will then improve your download speed
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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I have been trying out a WRT1900AC router for about a week and just developed a MAJOR drop in speed from the router to the computer while doing a file transfer:
This thing has been sending files to and from the router's esata and USB3 port at over 50 MB/s until just now.
I can still write to the drives attached to the router at 50MB/s + all day long. Getting files from the drives have suddenly dropped to 300Kb/s on the esata and the USB3 ports
Tried rebooting/powercycling the router, disconnected the drives and reconnected them, same result.
Anyone else run into this?
Funny, I just got done posting in another thread how fast this thing moved files to and from external storage. Now this,,,,,,
Maybe the universe is telling me not to keep this router?

1. What file sizes do you usually transfer? What are the file types?
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2. Are the files being transferred to and from your computer and a storage drive (hooked to the WRT1900AC)?
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Yes
4. What is the link speed of your computer?
Wired Gigalan
Routers do not usually need to be rebooted every now and then. They should be running 24/7. My guess is, the wired or wireless adapter may have adjusted speeds consequently dropping file transfer speeds.
Agreed. I can count on one hand how many times I had to reboot my last router over the 2+ years I had it.
Heres the other thing: the need to reboot is not just associated with file transfers. I get the "cant connect with the WRT1900AC" message just going into the user interface from time to time as well as being unable to see storage folders in Windows explorer from time to time. In these cases I can still go online, surfing and doing whatever. The router (according to the Smartlink page) just seems to disappear. Which doesnt make sense since if the router cant be seen online, how is it that I can still go online?
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Why sudden drop in speed (any mods advise please)

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