Why was i just billed for an album at 10.99, but billed 5 times all at once

Why was i just billed for an album at $10.99 but at 5 times all in at once.

If you were billed multiple times for the same item, contact the iTunes Store and tell them about the error:
http://www.apple.com/support/itunes/contact.html
Regards.

Similar Messages

  • Why was i charged twice for one album

    why was i charged twice for one album

    Did you click 'buy' on it twice or re-download it via the main part of the store instead of the Purchased link/tab ?  You can contact iTunes support (these are user-to-user forums) via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why did OS just ask for my iMessage, FaceTime and mail password?

    Why did OS just ask for my iMessage, FaceTime and mail password?

    Hi,
    I signed up for a Developer account with my Apple ID at one stage.
    Although I don't use it I do get prompted to Change my Password frequently, but somewhat randomly since.
    At first I wondered if it was a change within the Apple set up overall but I have not heard other people mention it.
    Since then I must admit to not checking posts on this topic though.
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    For instance these communities/forums are shared/duplicated across four or five servers.  There can be issues is they go out of sync and things like the roll out of the new layout can be server by server with them being Off line in rotation - which it turn can stress the  load on the first to handle the change.
    On Change over day the process was supposed to start at about 12.00 Noon my local time.
    In the evening I could not sign  in during the 3 hours I am normally at my computer.
    However I could see both the iPhone Community and the Mavericks communities both had large numbers of spam "meet women in..." and offers for "help" with a name that sounded like it could be an Indian Guru.
    It looked like these were being edited out at the time.
    However the Status page told me nothing about the downtime. And it did appear some people were Logged in and posting judging by the time codes.
    Whilst I believe an event happens that triggers a request for a new password for me I do not specifically know that this is what triggers others to have to log in again.
    To put it another way though.
    You might have one password to the account that you use for FaceTime, Messages, iTunes, iCloud Logging in to post here and so forth.
    Whilst the Messages, FaceTime, iTunes and iCloud servers are all separate that password has to be verified.
    If there is a power outage at that server then everyone has to log in again.
    8:05 pm      Sunday; July 13, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
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  • Why was i double billed?

    why was i double billed by adobe?  how can I get a refund for one of those billings which was erronious applied to me?

    HI morebullagain,
    I'm sorry that happened. The easiest way for you to get your refund is by chatting with Adobe Customer Support: click the Chat link at https://www.acrobat.com/misc/en/contact-support.html: Chat is available from 5am – 7pm PST.
    Best,
    Sara

  • Why was i charged $25 for iTunes match?

    why was i charged $25 for iTunes match?

    Have you subscribed to it ? If not, and nobody else has access to your account or devices/computers and did it, then contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/

  • Why  was i charged 25$ for 6 songs

    i bought 6 songs and i tunes chrged me way to much.

    jenniferfromracine wrote:
    why was i charged $25 for 6 songs?
    They were really, really, really good songs?
    What does your receipt/purchase history show how much you were charged for them?

  • HT201359 Why i have been billed six times for the same item? Pls help how to refund..

    Why i have been billed six times for the same item? Pls help how to refund..

    Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
    If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • The general language setting for my Ipad is simplified Chinese, but my appstore is all in korean

    the language setting for my ipad is simplified chinese, but the appstore are all in korean, what's wrong with my ipad 2? and how can I fix it?

    Sounds like your Apps Store is set to the wrong country for the AppleID you are using on your iPad. You need to go to the Apps Store on your Computer, and then scroll down to the very bottom of the screen. There you will see a little flag button. Click on it, and select the flag for the correct country. That should fix your issue.
    Hope this helps!
    Cheers,
    GB

  • Why was my account debited for Skype Pro monthly s...

    I don't use Skype often enough to buy a subscription monthly but having looked at my account I find that I have been charged for Skype Pro. Why?

    I just realized that Skype was charging me $3/month for Skype Pro.  Apparently they discontinued the Skpye Pro Service a long time ago and did not inform me.  But they kept charging me $3/month - so I thought the service was active.  The Skype Pro used to let me call landlines in the US for free.  Not only were they charging me $3/month for Skpye Pro, they were also charging me for landline calls.  When I talked with Skype, they said there was nothing they could do - I should have cancelled the service?  Amazing customer service - they were esentially stealing $3/month for many years and not providing service.  And amazing a company like Skype would not resolve the issue.  Absolutely horrible service.  

  • HT201317 why are some of my photos in albums on my phone but not in photo stream

    Why are photos taken with iphone in "album" but not on photostream? All setting are on.

    With the amount of information you've provided it's impossible to offer a potential solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:
    what version of iPhoto are you using?
    what system version are you running?
    what are the pixel dimensions of the photos in question?
    did you import one library into another at any time?
    where is your library located?
    did you apply any updates or upgrades just prior to the problem occurring?
    are you running a "managed" or "referenced" library?
    how much free space on your boot drive?
    OT

  • I recently Pre-orderd "Yours Truly" And it came out at midnight. As I check it i noticed every song says "Purchased''. And i just waited for the album to be avilable. But i accedenly clicked Cancel Pre-Order and now it say I need to "Complete Album" Help

    I Need help, I bought the whole album for 7.99 and i only got 1 song. (it was the Pre-order.)
    and i dont want to pay extra for 6.53$
    I need help
    P.S
    i got the email but nothing would pop up.

    Contact iTunes
    Apple - Support - iTunes - Contact Us

  • Why was I charged twice for a preorder?

    I preordered an album on iTunes and it charged me $14.99 after I preordered it. Now that I want to claim the album, it is asking me to pay another $14.99. What happened? How can I receive the album

    When you press Pre-Order, iTunes does not charge you. You can look at your purchase history to verify. So when you attempt to download the content you choose pre-ordered iTunes tells you you will be charged. The only thing weird about it is that iTunes didn't automatically download when the content was available for download the day of release...
    To check you purchase history and make sure that whether if you are charged twice is to click on your Apple ID and enter your password. Go down to the middle part where it lists all of your past purchase receipts. See if you indeed have been charged twice.
    If you did, then you have to e-mail Apple here.

  • HT3702 Why was I charged $1 for doing nothing?

    I haven't updated any billing information (never touched), why did App Store charge me $1 on when updating purchased apps my iPhone after I've put the same apple ID on my MacBook Air?

    iTunes Store & Mac App Store: About payment card authorization holds

  • Why was I charged $ .99 for Candy Crush when I did not order extra lives?  Why can't I print my purchase history?

    Please, help me talk with someone about my account for incorrect charges

    you'll be given 3 options to contact Apple. thorugh chat, email, or you may also schedule a callback.  to contact them directly, you can go this link.
    http://support.apple.com/kb/he57
    it will give you the list of numebrs, depending what country you're at.

  • Why does iPhoto create subfolders for an album?

    I have have about 20 albums in iPhoto, and I've never had an issue until recently. I created a new album, and have been dragging pictures into the album over the past 4 months or so (it's to update progress on the construction of our new house). When I drag photos into the original album, iPhoto creates a subfolder within the original album. The outcome is that I have 92 "untitled album"s within the original album. Worse, when I sync my phone and want to have this album on my phone, the original album doesn't show up on my list of albums, but the 92 untitled albums do. Is there a setting that I'm missing? This had never happened with the other 20 or so albums I have on iPhoto.

    Try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - launch iPhoto and try again.
    NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    OT

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