Why, when on the store I can see album artwork (for an album offered) I cannot get that album artwork when I have the same CD in my collection?

I have several albums that I own the actual CD, some of those CD's are offered on the store (example: America's Greatest Hits) After downloading those CD and asking to get album artwork even though the artwork is available online the store says that artwork is unavailable. Also it would be more than helpful to allow artwork from some online sites to be downloaded like it was about 2 years ago. Since then it is very difficult to drag and pop in missing artwork.
Jim Hadley
<E-mail Edited by Host>

You might have better luck posting in the iTunes forum.

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Why, when on the store I can see album artwork (for an album offered) I cannot get that album artwork when I have the same CD in my collection?

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