Will data plan change

Hi all !!..i have both a black berry bold and an iphone 4 which im currently using.i want to switch and use my blackberry for a while but im alittle concern
if my data plan will change after i switch phones?

Technically it will change but price wise is the same. Be aware that the voicemail is different on the iPhone so switching you will lose any voicemail, both ways I believe. If yo have unlimited data now, you won't lose it if you switch between the iPhone and the BB.,

Similar Messages

Where can I find the option to backdate my data plan change online?

I am trying to backdate my data plan change, as suggested by an email from Verizon to avoid overage charges. My billing cycle ends in a few days. I went through the online process of changing the data plan, up to the point before clicking on "confirm", and I still don't see the option to backdate it. Where is it?

There should have been a screen that asked when you wanted to apply the change, and it would have given you three options - Right now (it may have said immediately) with a warning about pro-rated charges, backdate to the beginning of the current cycle, or start with the next billing cycle.
When I went in and upped my data to the next tier, I got this screen - what do you see on the confirmation screen?

Will data plan work?

Hi, my phone is unlocked. It is a Rogers phone, but I am using Fido (owned by Rogers). I am wondering if I get the $25 500mb data plan if it will work with my phone. When I asked Fido, they said they cannot guarantee it. When I used to own a Rogers Blackberry and tried the Fido data plan, it did not work. Does anyone know from experience or have a knowledge of if this may work? Thanks,

Anyone?

Y is my data plan changed we did not change it

You DO realize this is only a customer to customer forum, and not an att customer request forum, right?You have to contact ATT to adress that.. all we can do is steal your personal inforation ad talk. (ie, don't post personal info in here.. ever.)

I never changed my data plan we had the 30 g data plan for the price of a 15 g plan and now it's saying we only have 10 and it keeps going over I need this rememdied. Like yesterday if there are any questions please feel free to contact me via text email or phone call my number is 313-354-5938 we are still paying the same amount and would like our data back

Will my plan change?

Right now i have a Droid 2 global that uses 3G and i am still using the Unlimited plan with my dad. My upgrade is due in about 10 days and my dad isnt ready to let go of the Unlimited plan and switch the the (Crappy) Share everything. With that said, if i buy a Droid Incredible 2 or a 4g phone from a 3rd party will it change my plan?

Jocelyn Carroll wrote:
Right now i have a Droid 2 global that uses 3G and i am still using the Unlimited plan with my dad. My upgrade is due in about 10 days and my dad isnt ready to let go of the Unlimited plan and switch the the (Crappy) Share everything. With that said, if i buy a Droid Incredible 2 or a 4g phone from a 3rd party will it change my plan?
What do you mean by a 3rd party? Someone on eBay or a friend, or an authorized Verizon reseller? Bottom line, if you do a subsidized upgrade and sign a new contract, your line (and only your line) will lose unlimited. Other lines on the account will not lose their unlimited unless the account holder changes the plan. Another option is that you could also pay full price for a new phone from Verizon without extending your contract.
Have you looked at your bills to see how much data you actually use? 95% of all people use less than 2GB of data a month, so you have to weigh the idea of paying full price for the phone, or getting it subsidized and losing the unlimited. Planning and doing a little homework is your best friend...

Will Family Plan change affect existing NE2 credit?

I have an older family plan. When I attempt to upgrade any of the phones, it is forcing me to select an individual plan. I assume I just need to change my plan to the current family plan, prior to the phone upgrades.
If I do so before upgrading, will I now lose my existing NE2 credit?
Thanks,
Jim

Your primary line should not lose its NE2 credit, but it may impact the value of that credit. If the new plan costs less, you may now only be eligible for a smaller credit. You should call into CS to confirm the impact of the changes before you make them.

Data Plan Change

My husband is thinking of getting an Iphone and will have to get the data package, if he does not like the phone and wants to go back to his old phone can we cancel the data package and hook up his old phone again?

Correction: You'll still have the restocking fee. The 3 days you're referring to is the activation fee on a new line of service, which is totally separate and not really applicable to this situation.

Switching phones--why can't I keep the same data plan?

I am on a family plan with three phones on it, two of which are Android phones. The third line, currently suspended by me, is on an LG Env3. Before the data plans changed, I added the unlimited data to the phone for $29.99. I reactivated the line to verify the data plan shows on it, and then suspended the phone again.
I want to use this extra line as a house phone, and I have an HTC Eris I'd like to use. Since it's a smart phone, I know I have to have a data package, which is already attached to the line. When I got on-line and tried to reactivate the line, changing it to the Eris, a window popped up telling me I have to switch to one of the new data plans.
Anyone have any idea why it is doing this? I changed from the Eris to a Thunderbolt on one of the other lines two weeks ago, and had no problem keeping the unlimited $29.99 plan.
If I call customer service and do it with a rep, will I be able to keep the $29.99 data plan?
Thanks for sharing your knowledge.
(Originally posted in wrong forum)

LG Env3 is not a smartphone. The feature phone unlimited data plan is coded differently than the smartphone unlimited data plan. If you change that line to a smartphone (like a Droid Eris) you have to select from the currently available data plan options.
As long as you keep a feature phone on that line you can keep the grandfathered feature phone unlimited data plan.

New $10 data plan

I have a samsung reality phone with a $10 data plan that I thought was for 25mb when I got the phone
today I got an email that said a $10 data plan is available with 75mb + unlimited VZ Navigator
has my plan already been changed and can I just download the VZ Nav and see no new charges??
also are there any stock quote apps available for my phone?
thank you

Thank you to the community for your responses.
@garyk
No you don't need to go to the store. You can change you plan online at www.verizonwireless.com Did you get your data plan changed? If not I would be glad to help. There are several stock applications available for our devices

Be careful if you change your Data Plan mid month to save money.

I have been contacted two times now by phone by Verizon representatives that were overwhelmingly concerned about the amount of money I was spending on my monthly cell phone bill. Their solution, both times, was for me to switch to a different data plan for the month if I see that I am going to run over my allowance. For the past few months, I had switched my account to the 6 GB plan because I knew that there was a potential for me to run over because of some work that I was doing. On the 14th of February I looked at my usage and we had only used 2 GB of data for the month and only had 6 days left in my cycle so I decided to switch back to the 4 GB plan to save money. Remember, this methodology was recommended by Verizon themselves to save money.
Lets do some math. I have used ~2 GB of data on a 6 GB plan. I switched back to the 4 GB plan with only 6 days left in my cycle. Anyone with any math skills at all would see that I should have ~2 GB of data to use. This is not the case with Verizon. AFTER SWITCHING, I was informed that I only had 0.9 GB of data left because they had prorated my data plan. It is pertinent to mention at this point that you can only switch one time in a month. Guess what? I ran over. Now it is going to cost me more than it would have because I followed their suggestion. The worst part is, I will be paying more for the 4 GB plan (with the overrun) than I would have had I left it at the 6 GB plan and for the cycle I will only have used ~ 3 GB of data. Somehow it almost seems illegal to sell someone 4 GB of data and charge them an overage fee for using 3 GB.
I called Verizon about this and was very politely told, "So what? and is there anything else I can help you with?" If this isn't a rouse to make money, there has never been one.
If a Verizon rep reads this and would like to assist, I would be grateful, but I doubt anyone even cares. Hank Williams said it best, "I was gettin' s******, but I wasn't gettin' kissed."
Benny

BigRedGonzo wrote:
It asked if I wanted to make the change retroactive to the beginning of the cycle. I told it I did. What since would it make to not do so?
Not sure. The only thing I can think of is if you changed it after the billing cycle closed on the time period where you had the overages.

Edge and Data Plan charge changes

I'm on an existing month-to-month coming off a 2 year agreement with two lines and 10GB data per month at $80. On Feb 4 my daughter (2nd line) went to the Verizon store and moved her line to Edge Plan and the rep set the plan for the 10GB $80/mth for the duration of the agreement (at least that's the way it looks to me from the contract). Feb 4th was the same day for the expiration of the 10GB plan at $80/mth and it's now $100/mth. I've got the first month's bill and see the $80/mth billing and the name is still "MORE EVERY UNL Tlk TXT 10GB".
I am planning on getting a new phone on the primary line (probably the Samsung Galaxy S6) and was looking at the Edge plan vs buying outright the phone.
My question is if the Primary line is setup for Edge (new GS6) will this cause the data plan to reprice at the current rate of $100/mth or will the contract maintain the $80/mth pricing? If it does reprice - then buying outright is a better deal to keep the 10GB plan, at least that's how it looks to me.
Anyone know?
Thanks in advance for any help.

elliew wrote:
" - unless you choose to change your plan."
I understand the plans can continue when not changed.
The question is when changing an out-of-contract line (i.e. month-to-month) to an Edge line - does that constitue a "contract change" that would effect the data plan billing aspect of the bill?
Thus,
a) can I Edge a new phone and keep the 10GB data plan at $80 or
b) must I bring my own phone (i.e. full price buyout) and keep the 10GB data plan at $80.
Thanks

Changing To New AT&T Data Plan, Breaks Voice Mail

Sorry, but I'm posting this in several iPhone Hardware Discussions, since I think it applies to all versions of iPhones.
I'm also sorry if this has been posted before, but I'm not looking for help or answers, I'm providing them.
I have been on the $30 per month unlimited data plan with AT&T. Today I decided to change to one of the lower cost, lower monthly data rate plans. I called up AT&T and they made the change.
What I didn't realize is that making this change broke my voice mail. Well, more specifically, it broke the voice mail on all 5 phones in our Family Plan.
By breaking voice mail I mean that people can no longer leave you voice mail messages. If they call you, they will get the standard message that this person does not have a voice mail box and you cannot leave them a message.
Unfortunately, you don't realize it's broke. Since no one can leave you a voice mail, you don't get any voice mail notifications. AT&T doesn't send you a message stating that they just broke your voice mail. Your voice mail is broke and you don't know it.
It was my wife who figured it out. She had several missed call notifications, but no voice mail notifications, which seemed odd. When she clicked on the voice mail icon, she was prompted to Set Up Your Voice Mail. There was no list of her existing voice mail messages. Just a button to click to start the set up process. Which she did. She was asked to enter her PIN and record an outgoing message, even though she had done this the first time she set up her voice mail. She entered both her PIN and outgoing prompt. But when she clicked Save she got an error message stating that she could not set up voice mail. Her voice mail needed to be set up, but it wouldn't let her. There was no suggestion in the prompt telling her what to do or why it was suddenly broken.
So, I called AT&T. The person I spoke said I needed to power down the phone, which I did. After powering the phone back up, voice mail was still broke. I was then transferred to AT&T tech support. That person told me power down the phone. Which I did, but with some skepticism. After powering the phone back up I was told to go back into voice mail, which was still asking me to set up my voice mail. I followed the prompts and entered my PIN and recorded my greeting. This time it worked. Not only did I get voice working again, but I could see all the old voice mails I had. Unfortunately, I cannot get any voice mail messages during the several hours it was broken because none could be recorded.
Technical support person did fix the problem. However, I had to contact all family members and we had to go through this same procedure (power off, wait, power on, re-enter a new PIN and greeting) for each and every phone. This took somewhere close to an hour of my time.
The AT&T technical support person explained to me that since I changed my data plan (from unlimited to 200 MB) new "configuration" data needed to be sent to the phone. To get this data to your phone, you have to turn the phone off so they can send the data. Then you have to renter all your voice mail data.
Incredible.
So, as I said, I'm not looking for help or answers. But I thought posting what I went through might be helpful to anyone else who might change their data plan.
Changing data plans = Broken voice mail .... Which requires a long phone call to technical support and reentering your voice mail data.
Sheesh.

I've been a cell phone user since the early days of analog cellular. Back in the days of brick phones, of which I was a user.
I've been a customer of of Cellular One, Ameritech, Verizon, T Mobile, Cingular and AT&T.
I've never experienced loosing my voice mail as I did today.
I considered my voice mail broken since I could not access my visual voice mail on my phone, I could not reset my voice mail on my phone (following the prompts on my phone) and no one could leave me a voice mail message if they called me. I called AT&T customer support and they could not get my voice mail working. I'm not sure what more could be broken, but I would classify my voice mail as broken.
You may find it acceptable to have your voice mail broken (or perhaps cut off) if you change your data plan, but I don't think that's acceptable.
I don't see how I made a major change to my account. I didn't make any changes to the types of data I can send or receive. The only change I made was to opt for a lower cost plan that delivers all the same data. That change resulted in all 5 members of my family plan to loose their voice mail.
You may be correct that all this needed was for it to be reset. But, I can't reset it. The customer service person could not reset it. It took the tech support person to be able to reset it. All of which was about an hour on the phone.
I don't think this experience should be typical. Maybe it isn't. Maybe for some strange reason, in my circumstance something more went wrong. But, that's not what AT&T told me. They told me what I experienced is typical.
So, I thought I would post this for people that might experience this issue, or think about changing their data plan so that they would know what to do.
But, perhaps I was wrong in using this Discussion site to post what I thought might be helpful.
I'm sorry. I will (as I told a previous poster) delete this post. As soon I as I figure out how.

Autopay account fails to make payment after account changed on UNLIMITED DATA PLAN

Auto pay feature fails to make payments without any logical reason: About 7 months ago I changed my account using My Verizon webpage. It has repeatedly failed to make a payment, resulting in over-charges and Verizon imposing a cash-only status for six months. My bank - and Verizon - confirmed that account information was correct, and no one could account why this was occurring, but read on! I believe this is more than a billing company or computer-generated glitch. I have an unlimited data account that was started years ago, and I believe many of you who have these accounts may be having the same billing issue. It is the prerogative of wireless carriers to now make huge profits by selling variable data plans from people needing more data bandwidth per month - in fact - it is projected that we will use 3000 GB/month by 2017! New accounts cost way more than my month-to-month; they lose money on people like us. I believe wireless carriers are trying every tactic they can to eject "unlimited data customers" from their plans. Having a lapsed billing cycle is one way the contract can dissolve.
I believe these repetitive mysterious auto-pay failures are very result of in-company tampering to disrupt service. Unfortunately, Verizon did not know that I am a consumer advocate...I know, you are thinking they don't give a... who you are, they are powerful. I have been taking on such companies, including the CEO's of large companies like ATT, USAA, etc. since 1998. I have reported thousands of products, services and individuals on 10 global consumer websites in three languages during those years, and used federal and international agencies. Law enforcement globally has often been used to arrest and convict many online criminals and even foreign pirates. With a law-enforcement background, and in a family of four powerful attorneys, two judges and two law-enforcement agents - I have an edge on resources and knowledge even powerful companies do not have. Yes, I am an expert in making life difficult, to impossible for many individuals who under-estimate me. I wasn't about to have a cash-only punitive measure impounded on me, when I could legally verify from my bank; and from electronic forensics of the Verizon website that the bank information, including a consistent balance of $10 - 17k in that account. Verizon then requested a fax letter from my bank verify the account information so it could be used; just another tactic to harass me. This type of request is a throwback from the 1980's before electronic communication.
This said, I am suspicious that this may be happening to many more customers than me. If it is, I would like to hear about this. Please post experience, and if you also have an unlimited data contract, so I can make an analysis of it. If I am right, then our collective allegations can be used to generate appropriate complaints and investigations by agencies governing business conduct and licensing of wireless providers, to include possible class-action suits, as well as civil suits, regardless of what your contract states.

JEMAWOD, there's no need to be suspicious. We want to make sure that all of your concerns are addressed. The cash only status on your account will not affect your option to keep the Unlimited data plan. Cash only status is prompted when two payments within a 6 month time period are returned by your financial institution. However, this status is removed after 6 months of good pay history. Did you verify the banking information that you provided when you set up Auto pay? Did you have a chance to contact your bank to verify why those payments were returned?
I hope that the information that I've provided is helpful to you.
LasinaH_VZW
Follow us on Twitter @VZWSupport

Unlimited Data Plan-Need to change my phone but don't want to lose!!

I am "grandfathered" into the unlimited data plan, we have four lines, I need to change my phone as my current one doesn't work. I tried switching to an old phone that I used 6 months ago with the unlimited data via online and it would not allow me to do so. How can I change to another phone without being told I have to buy a data plan? If we need to "buy a data plan" all 4 phones will be going else where....

Makes no difference about any tin foil hats, Verizon is using ANY MEANS to force unlimited data users off the unlimited and onto share or metered data. It is a fact. They tried twice with me and I pay full price for my devices.
1) Change your minutes, they want to take away your unlimited.
2) Buy a new device on subsidy, lose your unlimited data.
3) Buy a new device on the Edge program, lose unlimited data.
4) Swap a device on your account, they want to take unlimited away.
5) Add a prepay tablet to your account, they tell you that you lose Unlimited data.
However the instructions are you are prepaying for the tablet use so its billed to your credit or debit card yet not really part of your cell phone plan but they want you to lose unlimited.
In short if you go online or call on the phone or even chat, for any reason in some cases Verizon is removing your unlimited data. And you have to be careful since many here are stating the same as I listed.
They are a business, if they decided not to have unlimited data trust me it will be gone. So leave a little room in that tin foil so the broadcast will get through.
Just for a giggle, many many years ago I bought an unlimited Mobil Gasoline coffee cup. You paid for it once and each time you came to a Mobil station you get a free coffee. I still have the cups (they came in two sizes) yet just try and get that free coffee. The company dropped the promotion. And now you get arrested for theft.
Nothing lasts forever.
Good Luck

Will I lose my Unlimited Data plan?

Hi, I currently have an LG Vortex, which I got sometime in June of this year when I was scheduled for an update. Obviously, my phone isn't ready for an update yet, but if I take in a phone I already have (such as my father's, which he's giving me because he's getting himself an iPhone) and take it into Verizon to have them switch me over to that one (which is a Droid 2), will I lose the unlimited data plan I have currently on my phone since they got rid the the unlimited data recently?
Basically, by switching phones, will I lose my data plan?
And also, since I'm not buying a new phone, that's not technically updating, so I don't have to pay for the early update fee, right?
Thanks.

I have been a Verizon Wireless customer for over 15 years. I recently found out that there is no advantage to continuing as a customer. Not only will I now be charged a $30 fee to stay their customer upon renewal (this is supposed to be okay since everyone else is doing it), my plan will automatically be changed for our whole family and I will now be paying more a month for less service. So the benefits of staying a customer used to be grandfathering the plan you have, great renewal perks, and no fees; all gone. Why stay? No reason to. Thank you Verizon.
So the response from 4/2/12 is outdated. You cannot keep your (grandfather) old plan. That is a perk that has been taken away.

Will data plan change

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