Will HP ever acknowledge the facts about their defective Realtek audio chips?

This is not a software issue. I just did a system factory restore and the sound still doesn't work. Fess Up HP!

Hi hn333,
What PC model do you have? What OS?
What do you mean by it doesn't work?
Can you tell us more about what is going on? When did the sound stop working? Did any updates install before it stopped?
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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Will apple ever acknowledge the issue with premature failure of iphone5 batteries? A lot of people have problems with them dying at random percentages. Mine just died at 33% restarted it now I've been at 1% with non stop use for over an hour!

My battery has been acting ridiculous on my phone. It shuts down at random percentages ranging from 60% down. I'll be using it with plenty of battery life left on the meter then I get the ring of death and it'll show a dead battery icon wanting charged. At this point I either have to plug it in or I have discovered I can hold down the home and lock button for a minute and it'll come back on still showing plenty of charge. I've read a lot of people have this issue. I've seen the recommendation of re calibrating the battery by fully draining and charging multiple times. I've done that with no results. I've also tried the recommendation of resetting the phone and doing a full restore which also doesn't work.
I believe it's either a sub standard battery or possible a software or other hardware issue.
Has anyone ever gotten apple to admit the Iphone5 battery has issue?
I have 9 total apple devices in my household as far back as second gen iPod touch. All of my devices still hold power like new except my iPhone5.

My battery has been acting ridiculous on my phone. It shuts down at random percentages ranging from 60% down. I'll be using it with plenty of battery life left on the meter then I get the ring of death and it'll show a dead battery icon wanting charged. At this point I either have to plug it in or I have discovered I can hold down the home and lock button for a minute and it'll come back on still showing plenty of charge. I've read a lot of people have this issue. I've seen the recommendation of re calibrating the battery by fully draining and charging multiple times. I've done that with no results. I've also tried the recommendation of resetting the phone and doing a full restore which also doesn't work.
I believe it's either a sub standard battery or possible a software or other hardware issue.
Has anyone ever gotten apple to admit the Iphone5 battery has issue?
I have 9 total apple devices in my household as far back as second gen iPod touch. All of my devices still hold power like new except my iPhone5.

TS1538 Every time I want to sync my iphone to itunes I have to uninstall and reinstall itunes on my pc. It will only ever find the phone once, then I need to go through this all over again.

Every time I want to sync my iphone to itunes I have to uninstall and reinstall itunes on my pc. It will only ever find the phone once, then I need to go through this all over again.
How can I solve this?

You'll have to do it by process of elimination. Sign into the iTunes Store through the App Store app, go to the Purchased section, and look at the list of apps purchased through your own Apple ID. Anything on your iPhone not in that list isn't yours and should be deleted. The same process would apply to content from the iTunes Store.
Or you can just restore the iPhone from your most recent backup and then redownload everything from the iTunes Store. But if you have a lot of apps or content, that obviously wlll be slow.
I updated my iphone by his ID , is it still problem?
That's probably how you got your friend's purchases. It won't be an issue for iOS, but it is an issue for those apps and content.
Regards.

If I want to delete other people's iCloud accounts from my phone will it interfere with the backups on their phones?

If I want to delete other people's iCloud accounts from my phone will it interfere with the backups on their phones?

Hello Stacey140
You should not have an issues with removing accounts and messing with others users backup. As long as you are not removing the main account that is yours that you use for back up, everything will be fine.
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Why does Verizon hide the fact on their network an iPhone cannot deliver simultaneous voice and data

For me the breaking point was when the local Corporate Store clerk lied to be about their return policy. He even documented the information he gave me and that didn't matter to management or corporate. I made a decision to switch to the iPhone and was specifically told I had 30 days to evaluate weather I could make the transition from android to iOS. If I couldn’t for any reason, I could just return the phone and pay the $35 restocking fee and we were then free to choose from one of the many androids.
After weeks of challenges and countless hours spent with first tier then second tier then a product specialist we all came to the documented conclusion that the iPhone, on Verizons network could not support data and voice at the same time... Every other smart phone on Verizons network could and always has... the IPhone on ATT's network can support both voice and data at once... but Not On Verizons network...
Each tech I spoke with seemed shocked and in utter disbelief that this could be so. They blamed ATT for harboring special privileges hold over from their exclusive relationship with Apple. Which is not true. Then they blamed Apple for delivering handicapped phones to Verizon on purpose. Well, with an Apple Product Manager on the phone listening in on a Verizon Tech giving me this among other excuses why I could not be on the phone and using google at the same time, the Apple Rep finally jumped in and very politely cleared up any miss information the Verizon tier 2 support rep was fumbling out.
So after I had done everything in my power to make the phone work the way I had understood it would. And had every reason to believe it would. As did every Verizon rep I spoke with at first until they did a little research and found Verizon had deliberately been hiding this fact from customers. So I conceded to go back to the Android world for now and let Verizon sort out this glaring deficit hopefully in the near future… Though every support rep concluded that there was no mention of this being fixed or even a problem so not to hold my breath…
I couldn’t have been more shocked or infuriated when I went to exchange the “still in the plastic mint condition iPhone” I was told I had to have brought it back in the first 14 days… I pleaded and argued, even directed the manager to the notes entered in verizon’s own support documentation regarding my case and he said “well I see here where you were told that but that rep was wrong”. That may be so but I based my entire testing and evaluation timeline based on the dates the rep clearly and admittedly told me! The store manager said there was nothing he could do.
Now I mentioned I’m a Network Solutions Provider and being able to be on the phone doing a support call and using my cellular internet at the same time are an absolute must for me to be able to preform my job. Every Verizon smart phone I have ever owned had been able to do this. Now I am told I am STUCK in a two year contract with an inadequate device that I cannot exchange and therefore functionally useless to me.
Verizon corporate nor the store manager cared one bit about my position. They stood behind a little register tape that by signing my credit card receipt I now owed them two more years of my life and now they could care less weather I had a functioning solution or that I had been a loyal customer for over 17 years. Or that I had brought entire small business offices to them for cell services. Just stood there and held a copy of my receipt and said, well you signed it so here is what it will cost ya to get out of it!
He got out a calculator and started running numbers for what I would have to pay to fix this situation… What I would have to pay to even leave Verizon and go get cell service from someone else. It felt dirty … seedy… like being at some 3rd world used car lot where some shyster had gotten someone wrapped up in a contract and now was going to squeeze the life out of a customer even though they couldn’t’ even deliver the service they implied you were going to get in the first place.
In 30 years of being a small business owner I have never encountered an organization that had less integrity or more unscrupulous business practices…
I see post after post of Verizon Customer Support reps answering threads… funny I haven’t found one where a user honestly thanks the rep for actually helping them out……. Please Verizon Customer Support, show me you actually can look at a situation and see an equitable solution where a Customer and the Share Holders can both win…..

Well if this information was as ubiquitous on the web as you suggest, I am puzzled why it took three weeks of troubleshooting with many levels of Verizon support before we collectively concluded this was the situation...
Regarding Reading what I sign... Thanks for that advice though in this situation I was handed a stylus and told to sign a Signature Pad at the check out counter... ONLY AFTER I signed (for the purchase only) was I presented with this return policy conveniently nested in a 3 foot long reciept consisting of paragraphs of Helvitica 6 type set info... I made the assumption that the sales person could correctly answer a direct question regarding the policy I inadvertently signed for when authorizing the credit card charge... Even more concerning is that when by my actions and constant communications with Verizon, my intent was clearly based on the information I had gotten from the sales rep. and if I was given misinformation it would seem Verizon could show some integrity and support the situation with some equitable solution rather than hiding behind contracts collected from sales staff who do not tell customers the truth.....
>> Minor edit <<
Message was edited by: Verizon Moderator

Will Adobe ever update the graphics for Photoshop touch for devices like The new iPad?

Will they ever update it, because the app looks fuzzy on The new iPad.

The 1.3 update added support to the retina display. Have you installed this version?
-Dave

Will Apple ever fix the 12/31/200 date RSS Visualizer Screen Saver issue?

I had to reopen the discussion about the RSS Visualizer:
http://discussions.apple.com/thread.jspa?messageID=6474304
I realize Apple may think the rest of the world (ex. CNN, Digg, etc..) needs to change their RSS feeds, but why not fix the RSS screensaver so that it doesn't default to December 31, 2000 and show only 4 news stories for most feeds? Even most of Apples RSS feeds don't comply. And this is by design?

Better is to send bug reports and enhancement requests to Apple via its Bug Reporter system. To do the latter, join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. The nice thing with this procedure over submitting feedback is that you get a response and a follow-up number; thus, starting a dialog with engineering.

If i set up family sharing will my family loose the balance of their iTunes gift cards?

If I set up family sharing, will my other family members loose the balance of their iTunes gift cards on their devices?

They shouldn't lose the balance on their account (the balance is linked to the account, not the device), and when they buy something it should automatically be used : Family purchases and payments - Apple Support
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card.

Will Apple please improve the functionality of their Audiobooks? I did, afterall, spend money on them...

Apple needs to improve the functionality of their audiobooks. I just recently purchased a $40 bible audiobook. I am listening to it through iOS 5.0.1 on an iPhone 4 and the interface is extremely limited. It's not at all intuitive. There isn't an option for book marking, which I would very much appreciate. I just think they could do a lot to improve the audiobook experience. Especially since it is one of their products...

Apple does not make the audiobooks. They only sell them.
Yu can leave feedback for Apple at : http:www.apple.com/feedback

Will Apple ever use the AMD Trinity APU in their notebooks?

As simple as my topic sentence. I would love to see these processors in Apple products. The demos at CES 2012 were very impressing. What do you guys think?
Links:
http://www.theverge.com/2012/1/13/2705600/amd-trinity-video-demo
http://www.xbitlabs.com/news/cpu/display/20120117221436_AMD_Ups_Performance_Proj ections_for_Next_Gen_Trinity_APUs.html

welcome

Will I ever receive the money owed to me?

This has become a complete nightmare. Back in October I ordered some phones per the advice of a vz sales rep. Long story short, that was a huge mistake. When I discovered this and received the phones, I simply put them right back in the mail. After I went to get new shipping labels at a vz store, that is. Note that I didnt open any if the 3 boxes of the phones. I called customer service, said there was a misunderstanding, and they agreed that they had given me the wrong info. I told them I was returning the phones. This was the end of October. I watched fedex relentlessly. I also talked to vz a couple times to make surethey knew what was going on. They assured me that they were on board and would call me on Wednesday the 30th to shut diwn the lines when the phones were received. They didn't call. When I saw that the phones were where they were supposed to be via fedex, I called vz. They said they weren't in the system yet. I was beginning to get upset at this point. I called back a couple days later. Mind you that I have to explain this entire situation over again every time I call. Every time I talk yo someone, they are very willing to help, but nothing ever happens. Eventually they find two phones. I am only credited for one. No explanation why. I get a ticket number about the third phone and have to call back again. They find the third phone. I still have not been credited for these two phones. They are over $200 each. Also one of the lines is still connected. How and why is that happening? Why were any lines connected in the first place? I never even opened the boxes let alone activated the phones! Andnow my hill isvover $650 for these libes that I didn't want for aftivation fees, line feex, data packages and a month in advance fees! This is outrageous! The last guy I talked to was a guy named Justin and he seemed very sincere. Seemed is the key word. I once again explained my story, he was apologetic, and assured me that everything would be straightened out by the 18th. Well, its the 26th and its still the same. He told me that the lines would be dropped, the fees, and charges would be credited and everything would be settled. I asked him to repeat it to me because I had been given so many promises before that I wasn't sure if I could believe him. He said that he understood and was happy to go over it again. Yet here I am again, still no money received and with a whopping bill. If this isn't resolved soon, l'll have to go to the regional manager or straight to court.Ii am a very patient person, but now I am just angry.

Well, this forum really isn't an official verizon customer service operation. That's what I meant. You have already tried and got very little result. File a BBB complaint against verizon and you will get a call quickly.

Will Mail ever be the same again?

There are lots of other threads about specific issues. I want to ask the über questions ...
There seems to be a plague of nightmares with Mail.app and/or Address Book under 10.6. I'm continuing to get the duplication issues when using POP. Someone suggested switching to IMAP, so I tried that ... only to find that Mail's dysfunctionality with IMAP made the POP issues look minor! Mail made such a hash of my e-mail on IMAP that I simply can't afford to stick with it for long enough to try out the range of possible fixes. (And I tried heaps of them a month ago in 10.6.2, with no success.) I could list off some examples, but I don't know where to start. It's simply flat broken as far as I can tell. My experience of using Mail pre-SL was just first class - and it can't have remained consistently blocks ahead in popularity over every other mac e-mail client, for nothing.
Does anyone have any idea whether Apple are really on top of the issue. We're now at 10.6.3, and nothing seems to have changed in my experience. Every OS update has mentioned various improvements to Mail in the release notes, so they're obviously working on Mail in some way. But all I know is that I've now had several months of tedious workarounds several times a day, just to deal with my e-mail. I have a bunch of Applescript-based functions that I rely on for organising my e-mail, and it would take me an age to reconfigure all that for another client. And wouldn't you think that Apple's own built-in client would be the last one to have these kinds of issues?
Frustrating .. infuriating .. all the words have been used before. Are we going to see an end to this? .. Does anyone have any clues that it will actually be fixed??!!

OK, well let's just agree to disagree on the question of whether I'm merely ranting or not. Here are the specifics ...
Background
I have 3 accounts:
• my main one with Mail.com, which has recently switched to using the AOL servers (so it could be described as an AOL account +in effect+ ). I use this for nearly everything.
• my ISP e-mail account with OptusNet (Australia)
• a Gmail account, which I basically use for spam reporting
I've had the former two unchanged for 10 years, and I added the Gmail one about 4 years ago.
Until just the past month I've only ever used POP for all these accounts. It's worked largely flawlessly for years through successive OSX versions, starting from 10.2.
I began trying out IMAP a month ago at a friend's suggestion, with the Mail.com & Optusnet accounts but not the Gmail. I haven't seriously used IMAP so don't know a lot about it. Tried it twice in the past few weeks, both times with bad results - so switched back to POP. Having finally figured out what IMAP is and does, I would like to use it in future, rather than POP. But it's not a functional possibility just now (due to the issues I'm raising here ... )
_E-mail software_
I use a combination of Mail.app, Purify (for spam filtering & reporting) & a bunch of Applescripts that link the two. I've been using that combination at least since 10.4 days - again largely flawlessly. In the most recent versions of Purify incoming mail is processed as follows: Get Messages with Mail.app >> a rule triggers an Applescript >> the script sends the message(s) to Purify >> Purify rates them as HAM or SPAM >> the script sends spams to junk box.
I've only ever had Mail configured to delete downloaded messages from server immediately.
_Developments since installing 10.6_
POP
As soon as I upgraded to 10.6.0 I (along with a sizeable minority of others) began getting huge numbers of duplicate messages. In my case it happened with the Mail.com & Optusnet accounts, but never the Gmail. It happened with all spam and many ham messages, seemingly randomly.
Attempted solutions:
• restart Mail
• restart computer
• repair permissions
• rebuild mailboxes
• delete and recreate POP accounts
• delete file "MessageUidsAlreadyDownloaded3" (including an Automator script to do this every hour)
• trash file "com.apple.mail.plist" and re-configure settings
.... Some of these made no difference at all. Others would fix the issue for up to a day, but then it would be back.
Eventually, with help from this forum, I identified the best workaround:
• after every mail download, select "Get account info" for each account
• select any messages already-downloaded (but still on the server with blue dots beside them)
• click button "remove from server"
... Works, but very tedious
Then came 10.6.2 ... After that, a lot of (but still not all) other people seemed to have the issue resolved. That was not my experience. However I did note that it now happened exclusively with messages rated by Purify as spam (and therefore moved to the junk box). Still with Mail.com & Optusnet accounts, and still not with Gmail. The same continues now with 10.6.3 - no change.
IMAP
As I said above, I just started trying out IMAP at a friend's suggestion. But it just hasn't worked at all, so both times I've reverted back to POP very quickly. I tried it once about a month ago, and once again just yesterday after the 10.6.3 update. From a bit of googling, it does appear a lot of other folks are having big issues with IMAP since moving to 10.6. My particular issues:
• horrendously slow processing, with beachballing and resulting need to force quit
• Applescript timeouts attempting to run Purify filtering
• new messages disappearing entirely
• taking forever to rebuild mailboxes (and still not right when done)
• mailboxes out of sync with server ( e.g. 'good' messages appearing in inbox in webmail, but in junkbox in Mail)
... In short, totally unuseable (and that's not an exaggeration)
Message was edited by: Lance Lawton

How can I recover a project that I optimized? It will not work after the fact. Can I go back in time without the "time machine?"

I'm freaking out here. Ok, so I've spent an entire school year filming and editing a video for an afterschool program I work for. I finally completed the project but was having errors every time I tried to export the movie. I was advised to optimize all the video clips before exporting the movie so it won't be as much of a load on my computer during the export process. I did that but now files are missing, all the audio and video clips are not lined up correctly, and it won't allow me to edit anything. Also, I can't even play back the video anymore. When I press play, I see nothing and hear audio from a completely different project in my library! I was told to check in the "iMovie Original Movies" in the "Movies" section of my computer to recover the original, unoptimized movie file. But nothing is there. Now I'm stuck with a movie I can't do anything with and all the students are depending on this video being completed. I do not have a "Time Machine" backup, which I'm regretting now more than ever right now. Does anyone have any suggestions that could help me??? I'm desperate.

All I can think of at the moment is to use the old standby of deleting the preference file. This can often fix problems with iMovie.
Go to your Home folder <your user name>/Library/Preferences (NOT the Library folder at the top level in Macintosh HD). Similar to Lion, on Mountain Lion (10.8.3), the Home Library folder will be hidden (unlike pre-Lion OS X versions). To access it, click and hold down Go in the Finder menu bar, then press and hold down the Option key on the keyboard - the Library folder will appear in the drop down list. Slide the pointer down to Library and, as you release the pointer, the folder will open in Finder. Now you can navigate to the Preferences folder.
In your user Library/Preferences folder, locate a file named "com.apple.iMovieApp.plist". With iMovie closed, drag this file to the Desktop. When next opened, iMovie will create a fresh preference file with the default settings (this happens in the background as iMovie is loading).
If iMovie now opens and appears to be working properly, you can change the default settings in the menu item "IMovie > Preferences", as desired. Also, it's now safe to drag the old preference file to the Trash. Trashing the file will not harm any existing Events or Projects.
Note that these instructions are for iMovie '11 (the latest version being 9.0.9). For users on earlier versions of iMovie, the preference file has a different but similar name. For example, for iMovie '09 (that's version 8.0.6) the file is named "com.apple.iMovie8.plist". Earlier versions may or may not have a number in the name, for example, "com.apple.iMovie.plist".
John

Will Apple ever support the µFT-System (G1, GH1, GF1, E-P1, E-P2)?

It seems like Apple is ignoring the Micro-FourThird System for more than one year now - even the Panasonic G1's RAW-Format, the first of all µFT-cameras isn't supporte bei Apple! This is quite scandalous because this system is so well-accepted by the photographers' community that even the manufactures are overrun by the demand and you've to wait to get some. I would not say that µFT changes the market for photographic gear but what we could see is that its obviously filling a long-opened gap between the bridge-cameras with their small noisy sensors and the heavy and bulky SLRs. With a small lens attached µFT bodies like the PEN or GF1 still fit into a jacket's pocket but offering a nearly SLR-quality and the flexibility of interchangeable lenses and the short FFD makes µFT camera bodies as flexible to adopt other lens types as no other interchangeable lens system.
I don't want to blame other camera concepts - what I want to point out is that µFT is a smart niche as is the Mac, too. A lot of people who think smart buy a Mac and a lot of smart photographers bought µFT equipment in the last year. Every Mac (except for the servers) comes with a really great software setup to make amateur photographers happy and for less than 200 € they can go professional with buying Aperture. Of course, they also could buy Lightroom instead, but that's only half as smart - no system-wide RAW preview, no easy integration into iLife, iWeb, MobileMe etc.
+Come on, Apple - are you blind and deaf? Listen and see what your customers demand - a smart support for a smart camera system in their favorite OS!+

F Shippey wrote:
And there's no evidence at all that Apple developers read or take the slightest notice of "feedback".
As far as I can see, the OP was not doing anything other than making a rhetorical plea for Apple to wake up and support an important class of camera. I'm sure that he is under no illusion that it will lead to anything other than helping his blood pressure.
The Feedback route is the way Apple has designed to let users address issues with Apple Engineers. http://www.apple.com/feedback/aperture.html
You will not get a reply, but at least you have submitted your information/request in a more useful manner than posting in these Forums.
I don't think the OP was addressing an issue with Apple engineers, so the feedback route was not relevant. Whether it is more useful to submit requests via that route remains to be seen - I'm sure plenty of people have requested that their MFT camera be supported, and the response has been zilch.
At this point it seems just as valuable to do something useless but therapeutic as it is to send blind messages to /dev/null at apple.com.

Will Creative Ever Support The 6.1 Speaker Setup In Vista?

The subject line says it all. I'm disappointed that I have a 6. speaker setup with my X-Fi card that worked great in Windows XP, even the x64 edition. Now since I've updated to Vista, the rear center speaker is no longer enabled. I know the current driver set has a note on this, but just wondering if we will ever get 6. surround support again.

alexs3d2 wrote:
No, because Microsoft doesn't support it.
I'll elaborate on that a bit for you. The 6.1 surround setup is not supported in Vista. This means that (barring some bizzare workaround/emulation effort by Creative), you won't see 6.1 in Vista no matter what sound card/onboard chip you use. It's not up to Creative. Sorry. Microsoft could re-introduce 6.1 with a Vista update. I don't know if it's feasible to do so, but I wouldn't expect anything till Service Pack , as my guess is that would require some major sound architecture changes.

Will HP ever acknowledge the facts about their defective Realtek audio chips?

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