Will the icloud keep a record that the phone has been tracked or a record of the locations tracked by the app "find my iPhone"
Will the icloud keep a record that the phone has been tracked or a record of the locations tracked by the app "find my iPhone"
Not unless you placed a lost device in Lost Mode and it is detected as being online. If so, it will show its current and previous locations on a map as shown at the bottom of this article: http://help.apple.com/icloud/#mmfc0f0165.
Similar Messages
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Just downgraded back to iTunes 10.7 and copied music from ipod classic to itunes using houdini, but how do i copy the playlists from the ipod when itunes says that my ipod has been synced to another itunes library?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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Our records indicate that your phone has been replaced??
I am trying to get some support for my iphone 3g, and when I entered the serial number I got this message:
Our records indicate that this product has been replaced. Please provide your product's replacement serial number to find its support and warranty coverage information. For more information, please contact us.
I bought this phone brand new from an AT&T store and it has never been replaced. Any ideas why I would get this message?Call Apple and ask.
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What should I do if my iPod has been stolen and when I checked my support profile and entered my serial # and I received a message that the serial # had been registered to another Apple ID account? Is there a way to find out the Apple ID that it was registered to? I have already checked find my iPod and it shows my iPod is offline. I have already filed a police report.
No, sorry, there is no way you can get that information. The police perhaps could, but it would probably require a court order and it's unlikely the police will go to those lengths unless they have reason to believe that this theft was not an isolated instance and hence worth more of their time than the single theft of an iPod.
Even if they got the ID, it may well just be yours. Apple's registration database often contains such errors; I get the same message for some of my devices when I know I registered them to my Apple ID and the devices are all still right here.
Regards. -
I am trying to access iCloud account. I have reset the password, which works with my laptop. On the Apple website the account details show that the account is verified but on the ipad it continually says "verified" and underneath "Account not verified" Have checked the rescue email address but this says account is verified. What should I do? Apple store said I needed to phone. Phone chat suggested and went through change password etc. but nothing has worked and they have no idea. Help?
Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W. -
My phone is completely frozen and the update has not loaded for four hours. How do I fix the problem without losing all of my stuff?
You're saying you don't back up your phone regularly? You should ALWAYS back up before updating your phone. That said, try resetting first: hold down the home button and the power button for at least 10-20 seconds until you see the Apple. Hopefully you can then try to perform the update again. Start doing backups if your data is important to you.
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Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you
Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored. -
What can I do?
Adobe Reader does not require a password to download from Adobe's web site.
Adobe Reader's installer does not require a password to function.
An installed version of Adobe Reader does not require a password.
Sometimes, some computer Operating Systems are configured such that to install an application or to install an update to an application an "admin" has to sign in.
That, of course, involves a password.
But that has nothing to do with Adobe Reader download, installer or Reader use.
It is completely a thing of the OS configuration.
Be well... -
please help how can i set up old phone with new itunes account
with newer itunes version to get the devices sidebar one needs to go into the view menu and click show sidebar
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TS3992 does icloud back up work if your phone has been deactivated?
the apple store guy told me it would but the progress bar doesn't seem to be moving
If you have jailbroken your iPhone then yes the hacking software would be backed up.
If you haven't jailbroken your iPhone then you haven't been hacked. -
Our records indicate that this product has been replaced ?!
I bought my iPhone 4 couple of month ago and after selling my mac to get a new MacBook I wanted to sync it with my itunes... issue, itunes seams to be showing that no APP will be present on my phone once I sync it. So I wanted to check the support page... What a surprised, when I enter my serial number I got this message:
"Our records indicate that this product has been replaced. Please provide your product's replacement serial number to find its support and warranty coverage information. For more information, please contact us. "
What the H !? I bought the phone, brand new at an apple store probably 3 month ago or so.
Any Idea ? How and who should I contact ?First, in regards to iTunes content an iPhone can be synced with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first. An exception is if you transfer your iTunes library from the old computer to the new or different computer following the instructions included with this link.
http://support.apple.com/kb/HT1751
All iTunes content on your iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer. Did you transfer your iTunes library from your old Mac to your new Mac and if so, how was this done?
If the 3rd party apps on your iPhone are not in your iTunes library on your computer which means you didn't have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes on your old Mac, first you need to authorize your new Mac with your iTunes account with iTunes if you haven't already done so. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. This will transfer all iTunes content from your iPhone that was purchased/downloaded from the iTunes store that is not currently available in your iTunes library on your new Mac. After confirming all apps on your iPhone are in your iTunes library on your new Mac, select Sync Apps under the Apps tab and make sure all apps currently installed on your iPhone are selected below.
Regarding the other, you can call AppleCare. -
Im having trouble downloading the iMovie app on my iPad. When I click on the iCloud icon it says that it will download without additional charge because I've already purchased it(I did purchase it) but after that it goes back to the icloud icon and doesnt download. How can I download it?
Hello bianca,
It sounds like you are trying to download a previous purchase to your iPad but the item never downloads. I would recommend starting by closing all the apps that are running in the background.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Regards,
Sterling -
i bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?
That is the activation lock. Your iPad will be useless unless you can remove it.
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I have an iTunes (Apple) id that works fine but the iCloud keeps asking me to sign in and then says that the password is incorrect when I know it isn't. Have tried a password reset that works for everything else (App Store, iTunes etc) but iCloud still won't accept it. Any ideas?
You would have to access http://appleid.apple.com to find the email address but as you've reset the password you can't get into that. You will have to contact Support: the iTunes Store is probably the best place to start. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column.
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