Will we see more customer support vids. in HD?
A couple months ago I noticed that 1 of the customer support videos was in HD. Will we see more in HD?
Ok, whatever translation program you ran that through did some interesting things to your post! At least we agree that personal hygiene is good.
You're not talking to Apple here. This is a user-to-user forum. All Apple has said about adding more languages to Siri is "in 2012". You'll just need to be patient.
Similar Messages
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No More Customer Support Means Lost Customers.
I and many more like me throughout the planet, have been using "Linux" for many MANY years and will continue to do so.
So, just WHY in the world would you decide to Stop Support above Flash version 11.2 ???
Do you think that will force us to STOP using "Linux"? Well guess what,...
IT WON"T.
We will simply STOP USING ALL "Adobe Products" and create NEW alternatives.
You might be able to handle lost sales from a few of YOUR "Linux" users but, so will all your customers, who have World Wide customers,.. who are also using "Linux"
So, I guess that would mean a lot more LOST revenue for "Adobe" than you may have originally thought but, hey,...
You can afford it, RIGHT?Hi Pat and C.F.,
Thanks for your response. Maybe I did not make myself clear. If so, my apologies.
It is the millions upon millions of Linux "End USERS" (the ones who access the websites), that will cause the lost revenue over this.
They are very happy with there Operating System and will not join the Windows Clan, no matter what.
Here is Just One Example:
Cash Based Online Gaming Companies Will LOSE Revenue
Millions of Gamers who use Linux and has for many years because it works better for them than Windows when playing their online games.
As several have said, "If I have to CHANGE my Operating System just to play your games, then I guess I just won't be playing your games.", or comments somewhat similar.
I find it rediculous to think that a Company would even expect there client base (in this case, the Players) to do that in the first place, just to access and use "their" Website.
Those companies will have to decide if it is really worth it to continue using Adobe products as they watch their player base get smaller and smaller.
As we all know, water flows downhill. -
It started last night with you tube. Just a black box. Videos worked fine w/Internet Explorer. Now, nothing opens. Everything I try to click - doesn't open. It drags across all parts of the screen copying everything. It's frustrating. It's over. Firefox must be dead.
You can use the Tab key to select a search engine on the bottom bar and press Enter to use the search engine to do the search.
*https://support.mozilla.org/kb/Search+bar
In the current Firefox 34 release there is a new "one-off" search bar.
This search bar doesn't show the name of the search engine and a logo.
You can type one letter to make a drop-down list appear where you can see suggestions and see the used search engine and that also has bar at the bottom where you can select other search engines that are enabled via the Search tab in Options/Preferences.
You can use the Tab key to select one of the other available search engines and press the Enter key to search with the selected search engine.
Click the search engine icon and click "Change Search Settings" to open the Search tab in Options/Preferences (positioned between Tabs and Content) to select the default search engine and select which search engines to show in the search bar drop-down list that opens when you start typing search terms. -
Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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Skype account suspended and customer support will ...
My Skype account was suspended by MS without any reason, I am 100% sure I have not violated any terms and conditions or even done anything out of the ordinary with my Skype accout.
I have contacted customer support on multiple occations and they keep telling me to fill out the account recovery form. Every time I do this they email me back saying to fill out the account recovery form if I want to recover my account, so I am stuck in an infinite loop. The customer service representatives don't even seem to be real humans as they just give a canned reply and don't tell me how to fix this issue. There is no phone number to talk to a real human being so I am now stuck without access to my account and Skype has stolen my money since there was credit on the account.
I will never purchase another Microsoft product again if this is how Microsoft treats their customers, I already own both Mac and PCs and I will simply use Mac from now on. Apple would never treat their customers with such distain.
Microsoft, time to own up to your massive failing in this matter and resolve the issue.
The service request number is SRX1267148237ID.what exactly does the customer support say or require you to do?
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
Should I upgrade to Mavericks now from 10.6.8 (i-Mac, mid 2007, core 2 duo)? Will Mavericks be more secure than 10.6.8 ? I have the latest version of 10.6.8 and have upgraded my memory to 4GB. This could be one reason for me to make the move now.
10.6.8 has been great, it runs great with all my apps but am concerned about lack of support now. I know my PC apps will not work but maybe some apps that work now will "walk away" from 10.6.8 and then there's the security question of above.
I am also concerned about iPhoto 9 transition to i-Photo 11 and compatibility of my Time Machine WD Passport HD (format: Mac OS Extended (Journaled) based on several questions in applicable forums.
Thanks for your help in this important decision!If I were you I would stick with Snow Leopard. It's much better suited to your old hardware. That said:
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
You own Snapfish...........................See below re customer support
i wrote an email to customer support........3 days later that ask me for THE order number,,,,,,,,,,,,,,,,,,,,,,,which they have in their subject line. See BELOW THEIR EMAIL
called 800 put on hold for 20 minutes
YOU NEED HELP THERE .............. can you get people that speak english to read help emails
Subject Re order 6502715006
Discussion Thread Response (Vijaychander) 12/20/2010 01:49 PM Hi Michael,
Thank you for contacting customer support.
Please let me know your order number.So that we will assist you in the better way.
Please let us know if we may be of any further service.
Thank you,
Vijaychander
Snapfish Customer Support Customer By Email (michael voticky) 12/17/2010 08:47 AM ups claims by tracking that this was delivered yesterday
we never received it
please see below, this was an xmas gift and i am very very upsetThese are the forums for HP consumer product support, you need to contact Snapfish directly.
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation -
When will I get a response from the Customer Support Portal?
It's been nealy a whole month and nothing!!!!!! You state a 4 hour turnaround, this is clearly a lie. See the following:
https://www.adobe.com/cfusion/support/index.cfm?event=casedetail&id=0184875846&loc=en_gbBesides checking the support status assuming you filed the case with your Apple ID, there is nothing more you can do. Nobody here knows that as nobody here works for Apple. We are users like you. Apple does not monitor this forum. You will have to contact Apple support for the information if you cannot get it the way I described.
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In Keynote09, if i set custom presenter display settings (large presenter notes), and i save the file, will i see my notes in the same way on another computer?
Are the presenter display setting saved in the file?
Thanks for your help!it wont.
Presenter note display is set per machine.
Surprising nobody in this community knew this. -
There is a new format for iTunes since the last time I used it and I am really upset right now. It tells me to answer security questions which I don't remember having to answer before to purchase music, It is asking questions which I am sure I never gave answers to so it is rejecting my purchase. It then tells me to call customer support, which I do, but then it will not allow me to talk to a live person unless I pay $20!!!!! That is a bunch of bull if I have to pay $20 just to ask about this new format!!!! Where can I go for help now? Will a store help me with these so called "security" questions I never answered?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.
sign out and then back in to your cc desktop app.
if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later -
I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished successfully,
Hi Dennis,
Please refer to the thread below where this issue has been addressed:
Bridge Update failed customer support(49)
Updates failing from CC errors U44M1l216 and 49 - anyone else getting these?
Installation succeeded but a patch failed
Regards,
Sheena -
While trying to download indesign i get a message " installation failed" then i click the learn more then it says unable to extract to temp directory , please contact customer support (EX11)
Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Mylenium -
New issue , when importing new paid app spreadsheet into Configurator iTunes attempts to download an ipa file for each redeem code . If you have 100 codes 100 downloads will start. Call enterprise support if you are seeing this issue.
New issue , when importing new paid app spreadsheet into Configurator iTunes attempts to download an ipa file for each redeem code . If you have 100 codes 100 downloads will start. Call enterprise support if you are seeing this issue.
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My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?
The only answers I found were things like:
Upgrade to CC or You're out of luck.
This is not okay.
Please Help!"Similar" problem here. I have bought a new PC, and want to install my precious CS5.5 to the new system.
All I get is an "illegal serial number" message. Even though I deactivated on the old pc and even though I copy the serial (for the pc version) from my official products page (or whatever that page is called)...
That's when the ordeal started to get someone at Adobe to figure out what is wrong.
No voice support for my "old" version. 2011? Old? Come on?!
The chat support is a Turin test, with no solution whatsoever.
The websites linked to in the final "chat" lines which should answer my questions are utterly useless.
So last attempt: I try overhere... and add my questions to you, OP...
Note that the only way in which I can get a fast human reply is by calling the number for buying the new CC! Shame on you Adobe!
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