Win 7 Home Premium 64 bit error 433
Our ASA5505 works fine for a handful of VPN users, but ONE client won't work, which happens to be the only Home Premium unit.
I'm sitting at my desk, and I have a W7 Pro x64 machine working right next to a W7 Home Premium x64 machine not working. Both were installed from the same media, which includes the same pre-configured profile. They are both running 5.0.07.0440. I use the same username/password. I tried another Home Premium x64 machine and it doesn't work either. I've tried them wired and wireless.
The logs (at level=2) are similar except the failing machines record some "retransmissions". Ignoring that, they are in lock step until they diverge as shown below. Maybe the "retransmission" is the actual problem, but that doesn't tell me how to fix it. We contracted to have our ASA5505 setup, and the vendor is no longer available, so there isn't a lot of expertise around (e.g. just me, an old hardware guy). Any suggestions would be appreciated!
GOOD LOG
43 16:31:19.375 07/09/14 Sev=Info/4 IKE/0x63000056
Received a key request from Driver: Local IP = 192.168.63.1, GW IP = 74.40.167.114, Remote IP = 0.0.0.0
44 16:31:19.383 07/09/14 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK QM *(HASH, SA, NON, KE, ID, ID) to 74.40.167.114
logs diverge here
45 16:31:19.524 07/09/14 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from 74.40.167.114
46 16:31:19.524 07/09/14 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK QM *(HASH, SA, NON, KE, ID, ID, NOTIFY:STATUS_RESP_LIFETIME) from 74.40.167.114
47 16:31:19.537 07/09/14 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK QM *(HASH) to 74.40.167.114
48 16:31:22.920 07/09/14 Sev=Info/4 CM/0x63100034
The Virtual Adapter was enabled:
IP=192.168.63.1/255.255.255.0
DNS=192.168.123.2,0.0.0.0
WINS=0.0.0.0,0.0.0.0
Domain=clearcreek.domain
Split DNS Names=
BAD LOG
34 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000056
Received a key request from Driver: Local IP = 192.168.63.2, GW IP = 74.40.167.114, Remote IP = 0.0.0.0
35 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK QM *(HASH, SA, NON, KE, ID, ID) to 74.40.167.114
logs diverge here
36 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 74.40.167.114
37 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 74.40.167.114
38 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 74.40.167.114
39 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, DEL) from 74.40.167.114
40 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 74.40.167.114
41 16:39:27.701 07/09/14 Sev=Info/4 IKE/0x63000049
Discarding IPsec SA negotiation, MsgID=CCE47AE2
42 16:39:27.701 07/09/14 Sev=Info/4 IKE/0x63000017
Marking IKE SA for deletion (I_Cookie=FC188982F322AEF2 R_Cookie=0171208F0B95DD70) reason = PEER_DELETE-IKE_DELETE_UNSPECIFIED
43 16:39:27.701 07/09/14 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
44 16:39:28.418 07/09/14 Sev=Info/4 IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=FC188982F322AEF2 R_Cookie=0171208F0B95DD70) reason = PEER_DELETE-IKE_DELETE_UNSPECIFIED
45 16:39:28.418 07/09/14 Sev=Info/4 CM/0x63100012
Phase 1 SA deleted before first Phase 2 SA is up cause by "PEER_DELETE-IKE_DELETE_UNSPECIFIED". 0 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system
46 16:39:28.543 07/09/14 Sev=Info/4 IKE/0x63000001
IKE received signal to terminate VPN connection
47 16:39:28.590 07/09/14 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
48 16:39:28.590 07/09/14 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
49 16:39:28.590 07/09/14 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
50 16:39:28.590 07/09/14 Sev=Info/4 IPSEC/0x6370000A
IPSec driver successfully stopped
Hi Jim,
At this moment, it seems like the non working system shows the delete event recieved from the headend (39 16:39:27.685 07/09/14 Sev=Info/4 IKE/0x63000014 ,RECEIVING <<< ISAKMP OAK INFO *(HASH, DEL) from 74.40.167.114).
Please start by deleting the .pcf file on this system or trying to configure the connection-profile again on the client.
If this does not help,try to test with local authentication for testing if possible.
Run "debug crypto condition peer <public_ip_of_VPN_client>" and then "debug crypto isakmp 200" and "debug crypto ips 200" for working and non working device and post the results.
For your further knowledge , the error that you are getting , it has been discussed here as follows:-
Verify Idle/Session Timeout
If the idle timeout is set to 30 minutes (default), it means that it drops the tunnel after 30 minutes of no traffic passes through it. The VPN client gets disconnected after 30 minutes regardless of the setting of idle timeout and encounters the PEER_DELETE-IKE_DELETE_UNSPECIFIED error.
Configure idle timeout and session timeout as none in order to make the tunnel always up, and so that the tunnel is never dropped even when using third party devices.
Here is the link for your reference:-
http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/81824-common-ipsec-trouble.html#solution13
Regards,
Dinesh Moudgil
P.S. Please rate helpful posts.
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