Win 8.1 shudown and suspend issue on Thinkpad E520

Hi,
I just do a clean install of Win 8.1 with iso. Install all driver Win 7 or Win 8 when no driver for win8.1 is available on lenovo or intel website. No error on devices management. try to shudown computer, the screen came black but i can here the fan and red light stay on... wait a moment, seems my notebook can't shudown correctly. Googling on this issue give to disable "fast shutdown" in power management. Try to shutdown now ok no problem. but the suspend mode give the same issue as a fast shutdown, notebook came black but red light stay up and i have to force the shutdown by pressing the button power for several second.
The notebook is not indicate as compatible and or incompatible from this list : http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT079684
.Is there way to resolve this issue ?
Bye

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Hmph. (Jumpy) Touchpad issues and Suspend idiosyncrasies.

(I'll try not to turn this into a novel, but I guess when I have a problem it just happens that I naturally try to describe everything that goes on for full disclosure. Bear with me.)
I just got a hold of an older laptop, a Dell Latitude C640, and to my dismay setting up Linux on it hasn't been the walk in the park I'd hoped it'd be. I read a bunch of articles about Linux on this machine before I got it and most seemed to have a pretty easy time of everything. Of course this might be because the laptop is quite a few years old and older Linux kernels acted different ways, but I guess I assumed that things would be even easier using a modern distro.
The Touchpad
It worked fine on the install of Windows XP that came installed on it, with no problems at all. Before installing any flavor of Linux I ran Knoppix on it just kind of to make sure things would go OK. It was a little dated, being Knoppix 5.10, but I figured it'd do for my purposes.
The first time I booted it seemed to work OK, with the mouse cursor behaving mostly as it should, with a little lag. I've used this same Knoppix disk on another laptop and it did much the same thing. After another boot, however, I saw that things weren't going to be so easy. The cursor immediately drifted off into one of the screen's corners (it didn't seem to care much which one it was in, as long as it was in one) and would refuse to come out. I could move the cursor a little ways off of the edge of the screen, but not far enough to click anything, and it would immediately go back as soon as I released my finger. So I tried a few other disks. First I tried a CD I have for Crunchbang Linux (just a minimalist, Openbox-based Ubuntu flavor), and then Knoppix 4. Both gave very similar results. Crunchbang let me have a little bit more control over the cursor for a little while after booting, maybe for about a minute, and then the same behavior cropped up. I only booted with Knoppix 4 once, but it was pretty much the same deal.
I started reading up on what might be going on and came across a thread on the Linux Mint forums that seemed to be describing an issue very close to mine (though mine is completely unrelated to the AC adapter and persists whether it's plugged in or not). Someone in the thread suggested it was a kernel issue, since it's definitely not a hardware issue, so I then booted into a copy of DSL I had lying around, which uses the 2.4 kernel. Sure enough everything worked without problems. This caused me to believe, going by some of the conclusions from the Lnux Mint thread and apparently mistakenly, that the issue may have been with the 2.6 Debian kernels, so I figured I'd just get Arch installed and see how things went.
After getting X set up and working properly I saw that the issue was going to be much the same. To get around the cursor being dragged into the corner against my will I found out that if I ran without HAL or that if I disabled hot-plugging I could use the touchpad, although not flawlessly. Here's xorg.conf:
Section "ServerLayout"
Identifier "Xorg"
Screen 0 "Default" 0 0
InputDevice "Touchpad" "CorePointer"
# InputDevice "USB Mouse" "SendCoreEvents"
EndSection
Section "ServerFlags"
Option "AllowMouseOpenFail" "true"
Option "AutoAddDevices" "false"
EndSection
Section "Module"
Load "glx"
Load "dri"
Load "drm"
Load "synaptics"
EndSection
Section "InputDevice"
Identifier "Touchpad"
Driver "synaptics"
Option "SHMConfig" "true"
Option "AlwaysCore" "true"
Option "MinSpeed" "0.05"
Option "MaxSpeed" "0.40"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "FastTaps" "1"
Option "VertEdgeScroll" "true"
Option "HorizEdgeScroll" "true"
Option "Emulate3Buttons" "true"
EndSection
#Section "InputDevice"
# Identifier "USB Mouse"
# Driver "evdev"
# Option "SendCoreEvents" "true"
#EndSection
Section "Monitor"
Identifier "LCD"
EndSection
Section "Device"
Identifier "Radeon Mobility 7500"
Driver "radeon"
EndSection
Section "Screen"
Identifier "Default"
Device "Radeon Mobility 7500"
Monitor "LCD"
DefaultColorDepth 24
SubSection "Display"
Depth 24
Modes "1024x768" "800x600" "640x480"
EndSubSection
EndSection
Section "DRI"
Group "video"
Mode 0666
EndSection
The "AutoAddDevice" option is the only thing that seems to make any difference in usability at all; without it I can't use the touchpad at all, and with it I can, but to varying degrees. I've found that right after I boot up everything seems to work exactly how it's supposed to, but shortly after, sometimes 15 seconds, sometimes many minutes, things seem to get kind of unresponsive. The cursor will go where I want it to go, but it jumps around and does it very slowly. The mouse buttons also get very unresponsive. Right click is especially bad, and I often have to hold down the button just to get it to do what I want, but left click is very bad too, requiring me to push the button down for almost a full second, sometimes several times. Taps on the pad, after things go wrong, also stop being recognized, forcing me to use the buttons (which I'm OK with). It's usable, but the behavior is not ideal whatsoever—it's rather annoying.
The most aggravating thing, I think, is that I can't seem to find anyone else using this same model that has this issue. The latest I've seen is from January: An Ubuntu (8.10) user reports no issues and is very pleased (see comments at the bottom of the page).
Suspend (both to disk and RAM)
I actually did install the latest Crunchbang (9.04.01, the 32-bit "Lite" edition) first to see if anything would clear up by installing it rather than running the live CD, but I only had it installed for a few hours. I didn't really get into messing with xorg.conf that much yet, only really touching "FingerLow" and "FingerHigh" settings, so the touchpad issue was still nagging me. I did play around a bit though and found out that suspend to RAM and suspend to disk worked pretty much from the go, only requiring that I installed uswsusp. Issuing a simple "sudo pm-suspend" or "sudo pm-hiberate" put the computer to sleep and it woke back up without any issue at all.
But suspend on Arch is proving to be a pain in the neck. Suspend to RAM simply will not work; the computer shuts down but will not resume, leaving me only a blank screen with an unresponsive keyboard. Suspend to disk works (using hibernate-script as pm-hibernate doesn't seem to do anything at all), but it works very poorly; both suspending and resuming take a very, very long time—so long, in fact, that I'm just better off shutting down and restarting normally, since the boot time is better. I don't know what accounts for the drastic difference in distros, and this isn't the first experience I've had with suspension working on Ubuntu but not on Arch. What is different in the Ubuntu implementation of pm-utils than the Arch way? Is it the Ubuntu kernel? Is there any way to implement the Ubuntu way with Arch (because, after all, I'd prefer to use Arch)?
I'm considering installing Crunchbang once again if I can't get things to work the way I want them to in the next few days on Arch. And, if I can't make the touchpad work in a satisfactory manner on Cruchbang, I might just have to reinstall Windows. I don't want to do that.

At least for the moment I've given up and reinstalled Windows XP, but I'm still kind of looking for solutions. Suspend and hibernate are things I find to be somewhat important, but secondary to the touchpad issues, so I'm focusing on those.
Out of curiosity today I test out pretty much every live CD I have in the house. I found an old Ubuntu CD for 6.06 (Dapper) and had a little bit of luck with it. By default pretty much every live CD configures Xorg to use an additional mouse that isn't present; to fix this I edited the "ServerLayout" section xorg.conf to only use the touchpad. With this old Ubuntu CD, this achieved the desired result (mostly). The touchpad worked how it ought to with no lag, but a few features were not implemented.
Ubuntu 6.06 used the 0.4.3 version of the synaptics driver; newer Linux distros usually use 0.99 and above. I tried my Knoppix 5.1 CD again, editing xorg.conf again to reflect the absence of an external mouse, but I did not get the behavior I was hoping for. When I checked I found out that Knoppix 5.1 came with the 0.14.6 version of the synaptics driver.
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Social accounts such as Facebook or Twitter?
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Is fox 35 and win. 8.1 and theAMD A8 compatable ?

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Thanks ITPM
Creating a new layout from scratch did not help.
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Thank you for your help.
UPDATE:
It seems this is a problem with GDM. If I use Lightdm "systemctl suspend" works fine when logged into GNOME. Screen blanking works fine with Xscreensaver. Unfortunately Xscreensaver turns the screen off when I'm watching videos, so it is useless to me. I guess the solution for now is to turn the monitor off when I leave the computer and use a terminal and the sleep command to suspend (logind idle settings don't do anything at all with Lightdm, I guess). This is a terrible solution, but I guess it will have to do until a fix is released, if it ever is.
Last edited by d81 (2014-05-10 23:28:30)

@Strider:
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I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

HT4623 Please help I I have updated pc win 8, update itunes and i can open and access all in icould but my reminders will not load error message can't load reminders

I can not open my reminders in icloud, error message can't load reminders. Have hp win 8 and all has been fine until today for over a year. win updates are done and itune updates done, what should I do?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

Battery, heat, and ringer issues

I recently purchased the Iphone 4s.. this is my first iphone
I did the update that Apple sent out to help the battery and it seems like it worse then before the update?? My phone has been off the charger for 45 minutes, I sent 1 text message, and had 1 phone call. The percentage is now at 87. It the last 2 minutes i have watched it go down 2%? Is this normal? Also, the phone gets REALLY hot...
If not, what do I do now??
Also, I keep missing phone calls because I don't hear the phone ring... but the ringer is all the way up..
Any help will be greatly appreciated!!

mdorling wrote:
We've got the same issues, the BBM contacts went, now the BB won't charge ... we've tried all ways to get it to charge ... typically it's just over a month old so we can't get a full refund ... we are on here trying to find out what we need to do as we can't obtain a telephone number for BB customer services nor an email address only a tweet address which I haven't downloaded onto my handset. So am stuck!!! Any and all advice very gratefully received as seriously peeved with BB models now. My first BB was fantastic ... but all newer models have had problems ... think BB needs to ensure that all techy problems are fully ironed out prior to launching their new BB handset!
1. Connect your Z10 to the wall outlet charger for an hour and then with the Z10 powered on, and with it STILL CONNECTED, remove the battery for a minute and replace. This will normally reset the the on-device battery meter and allow the charging status and percentage to show more correctly.
2. Orange is your tech support contact and any issue which they cannot resolve, they should escalate up to BlackBerry tier two tech support, or you should ask/demand that.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New Airport Extreme and iPhone Issues

I've had the networking day from ****. I previously had a 3rd Gen Time Capsule at our restaurant, connected to a Cisco 26port gigabit POE switch and Comcast digital voice and internet. Over the past few days, employees have reported trouble accessing the the Wifi network. After several restarts and firmware upgrades (including the dreaded "firmware problem" to fine update), nothing worked. I changed channels, back to auto, back to specific channels, back to auto. Made open guest networks. Nothing worked consistently. My iPhone might connect and my friend's might not. Nor his laptop consistently. Our Axis network cameras might take a bit extra time to connect. All quite random and quite frustrating.
So I swap out an older Airport Extreme (4th gen I believe) using the same configuration as the TC (Time Capsule). It works fine, except for the last port not working as expected. No matter, I plug the mac mini into the Cisco switch and off we go. Nevertheless, I'm still told we are suffering random Wifi issues. So I buy a brand new AE (5th gen) today to replace that one. Should work like a charm I thought. Right....
Several hours later, I finally have the new AE working, but only after doing several hard resets/factory restores, the works. For some reason, the mac mini could not successfully update any of the connected AEs - whether connected directly into the same AE, or if the Mini was connected to the switch. Nothing worked. Every time I tried to update the AE, it would hang and force me to unplug and plug it back in. It would also never save setting changes. I finally resorted to a friend's macbook to be able to restore it successfully. And once that worked, the mini was able to update the AE flawlessly. Our Point of Sales (POS) machines connect fine, our cameras connect fine, wifi printer connects, and the mini connects, and everything has internet.
Except my iPhone 5. Of course. It gets a signal fine (full bars). It gets an IP address. But I can't surf the web. Or download email. Or iMessages. Anything. No internet access. I try hard restarts on my iphone. I try assigning IP addresses by MAC address. I try resetting the AE. I try renaming the WiFi name. Nothing. I can make a guest network that works (on a different IP table, btw - 172, not 192.) But other than that, no access. Grrrr.
So I have a "working" AE router where some devices successfully connect (through wifi and ethernet) and some dont' (wifi iPhone). My iPhone connects fine to my home TC. So shouldn't be anything to do with that. But I'm at a loss. I'm going to go back and restore everything and power cycle everything tonight or tomorrow night. I don't know if that will help, but it's worth a try. Lord knows it feels like I've tried everything else.
Anyone have any good ideas of where to start besides voodoo dolls and baseball bats?

I took mine back, because I was having these very same issues. We use contivity too. I was able to connect only to one of three of the servers we manage (in Europe). I couldn't connect to the servers in Asia or here in the USA.
Replaced the Airport Extreme with my trusty old d-link 624, and no issues connecting to any of the three hubs.
Otherwise, I liked the Airport Extreme, and I'll consider buying it again when and if they address this VPN issue. I work at home so its obviously a "deal breaker" for me.

Win 8.1 shudown and suspend issue on Thinkpad E520

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