Win XP does not print via Canon MP970 via Airport Extreme

OK, I bought a Canon MP970 printer and hooked it up to the airport extreme, changed all of the ports to 10.0.1.1 on my XP, shared the printer, ran Bonjour, ran airport utility, and everything I know how to do. I can print from my Powerbook G4 and from a new black macbook that I just bought on my network. Problem is I cannot print from my windows XP PC. Very frustrating. It did work fine with my HP printer; that is print from my laptops AND my PC desktop via airport extreme. Any help would be greatly appreciated!

OK, I kept working at it and seemed to have fixed the problem. I finally just redirected the port to a local one "9101"and not the 10.0.1.1 and began working. I am not sure what I did definitively to make it work. And I just installed the latest printer drivers into my PB G4 and new blackbook and worked. I really just need to trash the PC and go with Apple but you know.......wife.....$$$$$, etc....

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Hi @einar1854,
I see by your post that you are unable to print by a USB or Wireless connection on 3 different computers, but the printer will print the hardware self tests. I can help you with this.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
For the USB connection, follow these steps if the there are no errors from the Print and Scan Doctor.
(once we get the printer printing this way, we can setup the wireless)
Here are steps to remove the jobs from the spool folder and restart the print spooler.
How to Clear Current Print Queue In Windows Vista & Windows 7.
Follow the steps in this document to get to the device manager to check for the printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected)
Let me know what it showed in the device manager.
Check to make sure the proper port is selected.
Go to start, Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Make sure the USB has a check mark beside it, if not put the check mark there and apply the changes.
Check the print Queue.
In the Devices and Printers folder.
Right-click the name of the product and then click See what's printing .
Click the Printer button, then click Cancel All Documents if there are any documents in the queue.
Click Yes to confirm the action.
If documents remain in the print queue, restart the computer.
Try printing again.
What operating system are you using on the 3 computers? How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Print a configuration page to see also if the printer has a valid IPV4 address, so we have that information for when we setup the wireless. Printing a Configuration Report.
Provide the first 3 sets of numbers in the IPV4 address.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Thanks Duane!
I talked with the cable company for an hour. From their end, they verified everything was working correctly. And when I plugged my MacBook directly into the cable modem, I verified the IP address matched what they displayed on their screen. Also the green lights on the cable modem indicate that it is receiving data and, every blue moon, can send data.
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Louis123 wrote:
Yes, our iR C5180 does have the imagePASS-H1 connected. I also forwarded your message to our IT support person and they stated,
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Pahu

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Welcome tommar!
What error message, if any, do you get? Have you run the set-up available here?
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp970#Dr...
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pyry wrote:
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hehe, yea, looks like the "street value" has gone up since you bought it, Ileen
"est. street price: $249.99†"
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Win XP does not print via Canon MP970 via Airport Extreme

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