Windows 2008 Enterprise 32-bit Random Blue Screen 0x000000C4

Hello,
We have a customer with IBM x3500 M3 server, Windows 2008 Enterprise SP2 32-bit, 24GB RAM (Domain, file and print server, rdp server roles installed).
Since December 2013, they have been experiencing random reboots (once or twice a month), so I ran debug on the memory.dmp and found that ntkrpamp.exe wa scausing this issue:
Debug on memory.dmp file for January, 2014:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Debug\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Win2008E.DVD
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (12 procs) Free x86 compatible
Product: LanManNt, suite: Enterprise TerminalServer
Built by: 6002.18881.x86fre.vistasp2_gdr.130707-1535
Machine Name:
Kernel base = 0x82233000 PsLoadedModuleList = 0x8234ac70
Debug session time: Wed Jan  8 08:24:19.852 2014 (UTC - 5:00)
System Uptime: 4 days 0:37:56.528
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                   
Use !analyze -v to get detailed debugging information.
BugCheck 50, {f85c5048, 0, 823af2bf, 0}
Probably caused by : ntkrpamp.exe ( nt!CmpCheckKey+61b )
Followup: MachineOwner
9: kd> !analyze -v
*                        Bugcheck Analysis                                   
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: f85c5048, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 823af2bf, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)
Debugging Details:
READ_ADDRESS:  f85c5048
FAULTING_IP:
nt!CmpCheckKey+61b
823af2bf 394724          cmp     dword ptr [edi+24h],eax
MM_INTERNAL_CODE:  0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
CURRENT_IRQL:  0
TRAP_FRAME:  97b7d9ec -- (.trap 0xffffffff97b7d9ec)
ErrCode = 00000000
eax=00000000 ebx=e6b30024 ecx=19ef8172 edx=00000035 esi=a559e6a8 edi=f85c5024
eip=823af2bf esp=97b7da60 ebp=97b7da8c iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!CmpCheckKey+0x61b:
823af2bf 394724          cmp     dword ptr [edi+24h],eax ds:0023:f85c5048=????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from 82280de4 to 822cb292
STACK_TEXT:  
97b7d9d4 82280de4 00000000 f85c5048 00000000 nt!MmAccessFault+0x10b
97b7d9d4 823af2bf 00000000 f85c5048 00000000 nt!KiTrap0E+0xdc
97b7da8c 823b581a 01000001 009c4020 009c3f70 nt!CmpCheckKey+0x61b
97b7dabc 823b5e48 a559e6a8 01000001 00000006 nt!CmpCheckRegistry2+0x8c
97b7db04 823b086e 01000001 97b7dc60 8000a05c nt!CmCheckRegistry+0xf5
97b7db60 823b2fdd 97b7dbb4 00000005 00000000 nt!CmpInitializeHive+0x4c1
97b7dbd8 823b527d 97b7dc60 00000000 97b7dc4c nt!CmpInitHiveFromFile+0x19e
97b7dc18 823ab4c5 97b7dc60 00000000 97b7dc7b nt!CmpCmdHiveOpen+0x36
97b7dd14 823ab6fa 00000002 8232b5a0 00000002 nt!CmpFlushBackupHive+0x2fd
97b7dd38 8248acbd 8233513c 8e9462d8 822d8d4a nt!CmpSyncBackupHives+0x90
97b7dd44 822d8d4a 00000000 00000000 8e9462d8 nt!CmpPeriodicBackupFlushWorker+0x32
97b7dd7c 8240901c 00000000 8e585cb2 00000000 nt!ExpWorkerThread+0xfd
97b7ddc0 82271eee 822d8c4d 00000001 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
STACK_COMMAND:  kb
FOLLOWUP_IP:
nt!CmpCheckKey+61b
823af2bf 394724          cmp     dword ptr [edi+24h],eax
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  nt!CmpCheckKey+61b
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  51da1840
FAILURE_BUCKET_ID:  0x50_nt!CmpCheckKey+61b
BUCKET_ID:  0x50_nt!CmpCheckKey+61b
Followup: MachineOwner
Based on google searches, driver verifier was recommended to be turned on to track driver with fault. I enabled verifier on all drivers, disabled automatic server reboot and today server crashed again.
here's the debug output of full memory.dmp file:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\windows\memory.dmp]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Win2008E.DVD
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (12 procs) Free x86 compatible
Product: LanManNt, suite: Enterprise TerminalServer
Built by: 6002.18881.x86fre.vistasp2_gdr.130707-1535
Machine Name:
Kernel base = 0x82214000 PsLoadedModuleList = 0x8232bc70
Debug session time: Thu Feb 13 08:29:07.272 2014 (UTC - 5:00)
System Uptime: 3 days 23:15:45.259
Loading Kernel Symbols
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdd00c).  Type ".hh dbgerr001" for details
Loading unloaded module list
*                        Bugcheck Analysis                                   
Use !analyze -v to get detailed debugging information.
BugCheck C4, {e2, af033d18, 2d0000, 0}
Page 6684ef not present in the dump file. Type ".hh dbgerr004" for details
Page 66a0f9 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : srvnet.sys ( srvnet!SrvNetWskSendData+c9 )
Followup: MachineOwner
9: kd> !analyze -v
*                        Bugcheck Analysis                                   
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 000000e2, IRP field is a user-mode address but Irp->RequestorMode is KernelMode.
Arg2: af033d18, IRP address.
Arg3: 002d0000, User-mode address present as the value of an IRP field.
Arg4: 00000000
Debugging Details:
Page 6684ef not present in the dump file. Type ".hh dbgerr004" for details
Page 66a0f9 not present in the dump file. Type ".hh dbgerr004" for details
BUGCHECK_STR:  0xc4_e2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  spoolsv.exe
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 824ff5a7 to 822e19bd
STACK_TEXT:  
eff67a20 824ff5a7 000000c4 000000e2 af033d18 nt!KeBugCheckEx+0x1e
eff67a40 824fea32 af033d18 002d0000 9930e2e0 nt!VerifierBugCheckIfAppropriate+0x32
eff67a58 824fe7e0 af033d18 9930e2e0 99269b80 nt!ViIrpCheckKernelAddressForIrp+0x51
eff67a70 824f766d 99269b80 af033458 99269b80 nt!VfBeforeCallDriver+0x3d
eff67a90 82258931 af033fa4 af033fe0 99269b80 nt!IovCallDriver+0x1ef
eff67aa4 9b01271a eff67adc aad3183f bd99d34c nt!IofCallDriver+0x1b
eff67aac aad3183f bd99d34c eff67ad0 00000002 afd!WskProAPISend+0x67
eff67adc aad31490 9b01d9d0 af033d18 af033458 srvnet!SrvNetWskSendData+0xc9
eff67afc aad779d2 d5b93018 af033458 00000030 srvnet!SrvNetSendData+0x4d
eff67b14 aadb45bd af033368 aad75459 af033d18 srv!SrvStartSend2+0xa3
eff67b40 aad7522d af033fa4 eff67b84 824f7d4d srv!SrvFsdRestartReadAndX+0x127
eff67b4c 824f7d4d 00000000 af033d18 af033368 srv!SrvFsdIoCompletionRoutine+0x1d
eff67b84 822bb0fb 00000000 af033d18 eff67bf0 nt!IovpLocalCompletionRoutine+0x16e
eff67bb8 824f7b95 824f7a77 ccb4e7c8 eff67c44 nt!IopfCompleteRequest+0x11d
eff67c28 981a30d9 c3fbc2d8 ccb4e7c8 909c9dd0 nt!IovCompleteRequest+0x11c
eff67c4c 824f76be 909c9dd0 ccb4e7c8 9efe80e8 Npfs!NpFsdWrite+0x53
eff67c70 82258931 ccb4e838 ccb4e7c8 909c9dd0 nt!IovCallDriver+0x23f
eff67c84 8245ae25 9efe8114 ccb4e7c8 ccb4e838 nt!IofCallDriver+0x1b
eff67ca4 82427b13 909c9dd0 9efe80e8 00000001 nt!IopSynchronousServiceTail+0x1d9
eff67d38 8225ec96 909c9dd0 00000a39 00000000 nt!NtWriteFile+0x6fc
eff67d38 77755d14 909c9dd0 00000a39 00000000 nt!KiSystemServicePostCall
WARNING: Frame IP not in any known module. Following frames may be wrong.
0549f880 00000000 00000000 00000000 00000000 0x77755d14
STACK_COMMAND:  kb
FOLLOWUP_IP:
srvnet!SrvNetWskSendData+c9
aad3183f 53              push    ebx
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  srvnet!SrvNetWskSendData+c9
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: srvnet
IMAGE_NAME:  srvnet.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4dbabc34
FAILURE_BUCKET_ID:  0xc4_e2_VRF_srvnet!SrvNetWskSendData+c9
BUCKET_ID:  0xc4_e2_VRF_srvnet!SrvNetWskSendData+c9
Followup: MachineOwner
Here's the output of mini dump file as well:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\windows\minidump\Mini021314-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Win2008E.DVD
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (12 procs) Free x86 compatible
Product: LanManNt, suite: Enterprise TerminalServer
Built by: 6002.18881.x86fre.vistasp2_gdr.130707-1535
Machine Name:
Kernel base = 0x82214000 PsLoadedModuleList = 0x8232bc70
Debug session time: Thu Feb 13 08:29:07.272 2014 (UTC - 5:00)
System Uptime: 3 days 23:15:45.259
Loading Kernel Symbols
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                   
Use !analyze -v to get detailed debugging information.
BugCheck C4, {e2, af033d18, 2d0000, 0}
Probably caused by : srvnet.sys ( srvnet!SrvNetWskSendData+c9 )
Followup: MachineOwner
9: kd> !analyze -v
*                        Bugcheck Analysis                                   
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 000000e2, IRP field is a user-mode address but Irp->RequestorMode is KernelMode.
Arg2: af033d18, IRP address.
Arg3: 002d0000, User-mode address present as the value of an IRP field.
Arg4: 00000000
Debugging Details:
BUGCHECK_STR:  0xc4_e2
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  spoolsv.exe
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 824ff5a7 to 822e19bd
STACK_TEXT:  
eff67a20 824ff5a7 000000c4 000000e2 af033d18 nt!KeBugCheckEx+0x1e
eff67a40 824fea32 af033d18 002d0000 9930e2e0 nt!VerifierBugCheckIfAppropriate+0x32
eff67a58 824fe7e0 af033d18 9930e2e0 99269b80 nt!ViIrpCheckKernelAddressForIrp+0x51
eff67a70 824f766d 99269b80 af033458 99269b80 nt!VfBeforeCallDriver+0x3d
eff67a90 82258931 af033fa4 af033fe0 99269b80 nt!IovCallDriver+0x1ef
eff67aa4 9b01271a eff67adc aad3183f bd99d34c nt!IofCallDriver+0x1b
eff67aac aad3183f bd99d34c eff67ad0 00000002 afd!WskProAPISend+0x67
eff67adc aad31490 9b01d9d0 af033d18 af033458 srvnet!SrvNetWskSendData+0xc9
eff67afc aad779d2 d5b93018 af033458 00000030 srvnet!SrvNetSendData+0x4d
eff67b14 aadb45bd af033368 aad75459 af033d18 srv!SrvStartSend2+0xa3
eff67b40 aad7522d af033fa4 eff67b84 824f7d4d srv!SrvFsdRestartReadAndX+0x127
eff67b4c 824f7d4d 00000000 af033d18 af033368 srv!SrvFsdIoCompletionRoutine+0x1d
eff67b84 822bb0fb 00000000 af033d18 eff67bf0 nt!IovpLocalCompletionRoutine+0x16e
eff67bb8 824f7b95 824f7a77 ccb4e7c8 eff67c44 nt!IopfCompleteRequest+0x11d
eff67c28 981a30d9 c3fbc2d8 ccb4e7c8 909c9dd0 nt!IovCompleteRequest+0x11c
eff67c4c 824f76be 909c9dd0 ccb4e7c8 9efe80e8 Npfs!NpFsdWrite+0x53
eff67c70 82258931 ccb4e838 ccb4e7c8 909c9dd0 nt!IovCallDriver+0x23f
eff67c84 8245ae25 9efe8114 ccb4e7c8 ccb4e838 nt!IofCallDriver+0x1b
eff67ca4 82427b13 909c9dd0 9efe80e8 00000001 nt!IopSynchronousServiceTail+0x1d9
eff67d38 8225ec96 909c9dd0 00000a39 00000000 nt!NtWriteFile+0x6fc
eff67d38 77755d14 909c9dd0 00000a39 00000000 nt!KiSystemServicePostCall
WARNING: Frame IP not in any known module. Following frames may be wrong.
0549f880 00000000 00000000 00000000 00000000 0x77755d14
STACK_COMMAND:  kb
FOLLOWUP_IP:
srvnet!SrvNetWskSendData+c9
aad3183f 53              push    ebx
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  srvnet!SrvNetWskSendData+c9
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: srvnet
IMAGE_NAME:  srvnet.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4dbabc34
FAILURE_BUCKET_ID:  0xc4_e2_VRF_srvnet!SrvNetWskSendData+c9
BUCKET_ID:  0xc4_e2_VRF_srvnet!SrvNetWskSendData+c9
Followup: MachineOwner
I'd like to know how to fix this. Server has up-to-date firmware and drivers from IBM. It's also up-to-date on all windows updates.
Any help is greatly appreciated.
Will

This one may help.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx
I'd test the RAM and or get with IBM on best method to verify the hardware and drivers.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Hi,
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    Hi
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    Regards
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    Hello,
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      BCP2:                                                    0000000080050033
      BCP3:                                                    00000000000006F8
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    Hi Marcin,
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    a service request to MS Professional tech support service so that a dedicated Support Professional can further assist with this request.
    MSDN forum
    https://social.msdn.microsoft.com/Forums/en-US/home
    Please visit the below link to see the various paid support options that are available to better meet your needs.
    http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone
    Thanks for your understanding and support.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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