Windows 7 upgrade or Complete reinstall

Hello,
Looking for some advice. Currently have purchased a x200s with vista business and its the frikkin brill! although my little x30 still doing the business after years of abuse thought it time to upgrade , I will need the xp compatibility feature that windows 7 gives you for some software in work and I have done a bit of research and all I hear about are problems with the upgrade and that is is better to do a complete reinstall etc etc.
I have run the Windows 7 advisor and with the exception of a few lenovo software (wi fi) etc issues seems to be compatible, however I love the thinkvantage software and the lenovo/windows set up I have. I just don't want a blank install of windows.
Is there anything I should get in advance? Also is I upgrade will all traces of vista be removed as I have a  128GB SSD, and need to keep tabs on space, and I suppose upgrade or reinstall? 
Any help advice would be appreciated  
Cheers

Thanks
I intend doing this before doing anything. I think I'll try and get as many drivers for downloaded before i start. Ive no doubt there will be some issues there alway is. But I will try the upgrade and see where I end up (probably back here!).
I see lenovo reccommends removing some software such as fingerprint software etc before upgrade. I take it the system will do a auto check for updates via thinkvantage once windows 7 reinstalled?, assuming i have an internet connection and that wi fi will work after upgrade. 

Similar Messages

  • Windows 7 Upgrade fulfillment discussion

    All,
    Since Oct 22, when the Window 7 upgrades began shipping, we've received a lot of feedback and provided a number of updates to our customers.   Upgrades for Think Products have been shipping since the 22nd, but there is a backlog we are working through.  Windows 7 upgrades for Idea products were delayed with the expected shipments to begin after November 16th.
    UPDATE 11/23/09 - there have been some further schedule slips for Idea shipments, and unfortunately these did not begin on November 16th as previously planned.  Present outlook is for Idea shipments to begin today the 23rd and ramp during the latter part of the week with expectation that approximately 40% WW would be shipping by November 30th.  Apologies for these further delays.
    UPDATE 12/2/09 - Upgrades for Idea have begun shipping the last week of November.  In my last update, we anticipated that perhaps 40% would be shipped by the 30th.  35% of the orders for Idea are now moving through the payment / readying for shipment phase while about 4% have shipped so far on a WW basis.   This most recent delay has been caused in part by a percentage of orders that were input with an incorrect / invalid / incorrectly formatted serial number.   We will contact those affected by this issue via email shortly, and will provide instructions on actions needed to allow shipment to proceed.  
    Upgrades for Think customers continue in volume and we have now shipped approximately 70% of Think orders received.
    UPDATE 1/12/10 New orders continue to come in, so the top level results reflect some fluctuation in percentage complete rather than a linear prgression to 100%.    I expect that this will change once we move past the last date for elligibility, and ultimately the order window closes - this is still weeks away.
    THINK
    90% of Think Win 7 upgrades have shipped to customers in the Americas and Asia Pacific countries, while the greater number of supported languages in Europe has added some additional complexity.  75% of Win 7 upgrades for European customers have shipped.
    IDEA
    73% of Idea Win 7 upgrades have now shipped in the Americas and 92% in AP, while about 45% of the Idea Win 7 orders have shipped to European customers.
    The prior discussion on Upgrade shipments has been valuable and we are keeping in for reference as a read only discussion because at 440 posts, it had become too long for members to practically read and understand.
    Communications
    Resources are prioritized to address inquiries sent through the "contact us" button on the www.lenovo.com/windows7 update site (page 3 / 4 ) of the process.   The Mentor Media team is presently running about 5 days behind in responding to inquires through contact us (last week the backlog was more than a week) so progress is being made but still delayed.   Submissions other than through the contact us may have even longer response times.
    UPDATE 11/23 - Progress to clear the inquiry backlog continues and is now down to about 3 business days. 
    Here is a direct link to the contact us button for inquires about existing orders.  
    Shipping Methods
    US: UPS Innovation (UPS pickup and handoff to USPS - see above)
    Canada & LA: UPS
    EMEA: TNT MailFast (Mentor is working to resolve an issue where the expedited shipment inhibits tracking number - we expect this to be resolved by next week)
    Asia: DHL
    China: Fed EX
    Standard UPS 1Zxxxx tracking numbers.   US orders are being handled by UPS Innovation - UPS picks up and hands off to the USPS which does the delivery.  Process overview and tracking site here.  These are not the normal UPS format tracking numbers - I believe members have reported "long" tracking numbers in the discussion previously.
    As noted in the last several posts, emails are being sent to advise customers.  I've previously noted that Idea upgrade kits won't begin shipping until after Nov 16th, and the emails were intended to advise our customers who may not be involved / following the discussion here.   We also sent emails to advise Think customers - we still expect to have most of the Think backlog cleared up by the 16th.
    Some members have commented that they didn't receive emails.  We have requested Mentor to do a comparison of the email distribution lists against the master file and identify any missed addresses and we will be following up in the next several days.
    Thanks for working with us on this.  
    UPDATE 3/11/10 - ORDER WINDOW  CLOSED - PROCESSING EXISTING ORDERS ONLY
    Here is a list of important dates for customers participating in the Windows 7 upgrade program.
    January 31, 2010 – Last day to purchase a qualifying Lenovo PC
    February 28, 2010 – Last day to register via the Lenovo Windows 7 upgrade site
    March 5, 2010 – Last day to submit proof of purchase
    March 15, 2010 – Last day to submit payment information (for shipping & handling)
    April 30, 2010 – Final Windows 7 upgrade shipments completed
    A courtesy email is being provided to all customers with existing upgrade orders that need either proof of purchase or payment information to complete processing now.    Additional information on Lenovo Windows 7 upgrade program, system compatibility, training, and enha...
    Best regards,
    Mark
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

    I've been reading shipment updates about everyday now. I've been watching many people make posts expressing their discontent over what has happened. I've been patiently waiting and not adding to the chaos, but it just makes me feel like if I don't express my concern, my shipment is delayed or held off in order for Lenovo/mentormedia to deal with the discontent customers first. I see posts that say they contacted the manufacturer and then get replies that it will ship soon or something... Now I don't find that fair, but whatever.
    I just have a question now.
    I ordered my windows 7 upgrade media on Sept. 28
    and finally got this:
    Order No
    LENOVOxxxxxx  
    Order Status
    Ready to Ship
    Payment Status
    Pass (Payment Made) Payment Date
    Sunday, October 25, 2009
    So, after 3 weeks from the day I the payment went through (and an additional month from the day I ordered), it's finally changed from pending for fulfillment to ready to ship. Now... does ready to ship mean it's shipped or it's literally ready to ship and they are holding it off for whatever reason?

  • I have an old Mac G5 with OSX 10.5.8  After a crash of my HD, I reinstalled the CS3. At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under th

    I have an old Mac G5 with OSX 10.5.8
    After a crash of my HD, I reinstalled the CS3.
    At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under three choices to "send back" and "records in a second time "or" never record "and I continue to choose the latter option.
    Another problem is that in Bridge (version 2.0.0.975) I can no longer see thumbnails of RAW files from my Canon 40D that I saw before.
    Should I upgrade ACR? which is the latest version supported on my Mac?
    thank you

    Sergio Bellotto if you keep receiving the registration screen then please try accepting the screen in a different User account.

  • My Windows 7 Pro went completely doo lally - I completely reinstalled Windows 7 pro but forgot to save anything from Itunes - I know what the names of the 2 playlists I had but not sure how to make 2 more playlists and install mainly audiobooks back

    My Windows 7 Pro went completely doo-Lally - I reinstalled the Windows 7 but I forgot to do anyting with Itune.
    What I would like to know is, how do I get 2 playlists back into Itunes and then move audiobooks back into them.
    As I said earlier, I have no backups from Itunes at all - I think I might learn a lesson from this 
    Regards
    Bill

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT203175 "apple mobile device failed to start"  "verify that you have sufficient privileges to start system services" came up on windows XP upgrade to 11.1.4 and since have been unable to open itunes - uninstalled and tried reinstall to no avail - what to

    "apple mobile device failed to start"  "verify that you have sufficient privileges to start system services" came up on windows XP upgrade to 11.1.4 and since have been unable to open itunes - uninstalled and tried reinstall to no avail - what to do ? Ken

    I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
    Windows could not start the Apple Mobil Device Service on local computer.
    Error 1053  The service did not respond to the start or control request in a timely fashion.
    I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
    Can anyone please help?

  • I had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
           next download itunes. it worked for me hope this is helpful!!
        oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

  • Do I need to reinstall Windows to upgrade Bootcamp on Windows side?

    I had bootcamped Windows 7 Ultimate 64-bit on my mac air. When I had done that, I had Mountain Lion. Now that I have updated my mac side to Mavericks, it came with bootcamp 5.1.5  My question is can I upgrade my bootcamp  4 on the Windows side to 5 without reinstalling Windows and repartioning? Could I maybe just load a flash with the bootcamp 5 files and install on the Windows side?

    bootcamp 5 is a zip file with newer windows drivers for the mac hardware
    1
    bootcamp is a bootloader which is rarely changed it just choose which os to boot
    2
    bootcamp setup program on osx to partition and the likes this is rarely changed
    3
    the zip file with the windows drivers on
    you can download the zip file from apples site and it's the only thing you need to do anything about
    5.1.5621 or 5.1.5640 depending on what mac
    http://www.apple.com/support/bootcamp/downloads/
    you need make no changes in osx at all
    just run the setup.exe from inside the zip inside windows
    and if the setup.exe give you problems install the driver exe files manually
    and you're don

  • Windows 10 upgrade was in progress - WIll not boot - Completely black screen

    I have seen this problem before with my laptop. Under Windows 7, I would simply disconnect the power cord from my laptop and remove the battery. Then I would wait a few seconds, replace the battery and plug the power cord back in. My laptop would then boot up windows 7. Over the past few years, I have only had to do this two or three times. Yesterday, from the task bar tray at the bottom of my Windows 7 desktop,  I found that my free Windows 10 upgrade was available from Microsoft and that an installation could be scheduled. I followed all the prompts until I reached the Windows 10 upgrade screen that said "Working on it" with a large spinning icon. I waited for several minutes when I assumed that it was probably loading the new OS.  I left my laptop alone for several hours. Today I went to start my laptop and I can hear the fan, the usual self-test noise from one of the drives, but nothing at all on the screen. Pitch black. I removed the battery and unplugged. Replaced battery and plug. Pressed the on button. But there is never anything on the screen at any moment. No cursor, logos, absolutely nothing. I don't have a reboot or repair disk. If someone can offer a suggestion, I will be very grateful.

    Hi there ,  Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Notebook and getting a blank or black screen on startup.  I know that you had already reset the Notebook, I would suggest following this document and performing a hard reset. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. I also have a couple troubleshooting documents for you called Computer Does not Start and Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.  You could also Test for Hardware Failures. The HP System Diagnostics provides access to a comprehensive set of tests to check for hardware failures.  Do you see any LED Lights blinking/flashing on the Notebook? If so here is a document called Computer Does Not Start and Emits an LED or Beep Code.  Hope this helps!

  • Installing new HDD after Windows XP to Windows 7 upgrade on my T400

    A few weeks ago I did a clean install to upgrade my T400 laptop from Windows XP to Windows 7 Professional, using the upgrade version of Windows 7 (vs. the complete new installation version - saved about $100.00).
    Now I want to upgrade my HDD from 250GB to 500GB. I purchased the HDD from Lenovo, expecting the drive to come with some guidance for the upgrade other than how to physically replace the drive. Unfortunately, no such help found.
    I have researched this and I think I have a few options. I could 1) clone my current hard drive or 2) do a clean reinstall on the new drive.
    While looking over Microsoft's knowledge base I came a cross an article that said that I couldn't use the Windows 7 upgrade disk on a new hard drive. The article said I would first have to recover the original Windows XP OS onto my laptop, and then use the upgrade disk. Is that right? Do I really have to start over (upgrading to Windows 7 was a bear)?
    If I clone my hard drive (I have the necessary hardware & software) will the upgraded Windows 7 be operable on the new hard drive?
    I'd appreciate any help or suggestions.

    You should be fine with cloning the drive. Microsoft normally limits the "upgrade" to only installing over an already existing Windows or a drive with Windows on it. So yes, it is not going to install on a bare drive for you.
    As long as the clone aligns the partition properly, if necessary, then the cloned drive should operate fine. I cloned my initial HDD when upgrading to an SSD. Windows might require you to re-verify the machine because of the hardware change. However, changing only one component is not supposed to trigger the verification process. Once you know that it is working properly, you Windows license probably requires you to delete it from the old drive.
    When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
    My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

  • Vista with Windows 7 upgrade

    If I get a Windows 7 upgrade disk and install it over my current Vista, and then upgrade to Lion, what will I have to do if I ever need to reinstall Windows 7 since I will only have it as an upgrade disk? I don't want to buy a full version for the one thing I need it for. Any help is appreciated. Thanx In Advance!!!

    OK, here come the details:
    Scenario 1: Vista works, Boot Camp 3.x is running with no issues, and you have SL or Lion on the Mac side.
    A reminder: If you already had a Boot Camp Volume, do not repartition it or you will lose data!
    If you have Vista and have not yet upgraded to 7, do nothing on the Windows slice of your hard drive at this time. 
    In Lion, run the Boot Camp Assistant and select the option to make a CD with drivers.  This should fetch Boot Camp 4.0 from Apple's servers.  Quit the Assistant when done burning the disc--we'll use it *after* the upgrade..
    Now, in Windows:
    Follow the instructions in this article to prevent the Win 7 installer from crashing  The utility linked there turns off Windows' ability to see the Mac volume.
    Make sure you have a valid upgrade edition of 7, which also matches your current Vista's architecture (32 or 64-bit)  Generally, use the same "flavor" of  7 as your Vista is now.  Ultimate trumps all, but few really need it
    Insert the 7 upgrade disc, and run Setup from inside Vista.
    Specify an Upgrade install. 
    Wait patiently while Windows performs the upgrade
    Complete the first-run setup and activate Win 7
    Get your Boot Camp 4 disc, and insert it to begin the Boot Camp update  Access to the Mac volume should be restored as Boot Camp restarts.
    Scenario 2: You can't install Vista first for whatever reason, or you are crossing architectures from 32-bit to 64-bit or the reverse
    Insert your Win 7 upgrade
    Restart the Mac with the Win 7 DVD in the DVD drive.  As the tone sounds, hold "C"
    Step through Windows Setup and perform a Custom install until you get to the partitioning screen.  Select "Drive options" here.
    Select the partition which was set for Boot Camp.  Click Format.
    Continue with Setup and load Win 7.  You'll get asked for your product key, but you should skip this entry while setting up the OS--this first install isn't meant to last long, as it will be "upgraded"
    Eject the disc via My Computer--the eject key doesn't work yet!
    Install Boot Camp 4 as above
    Now, run the Setup from inside Win 7.  This time, do an Upgrade as per Scenario 1 above.
    Good luck,
    Nate

  • MBP stucks on blue screen on login, even after complete reinstall

    Hi everyone!
    This is REALLY driving me nuts. Three days ago, I found one of my MBP apparently on sleep but with fans running full speed and unable to wake up. As usual, when this happens I just force it to turn off but this time after the Apple logo (OS loading) I got stuck on a blue screen before the login window.
    *What I already have DONE trying to solve this (please read)*
    - PVRAM reset
    - SMC reset
    - Full check with Disk Utilities (no problems)
    - Started on verbose and single-user mode and done almost everything there (fsck, checking console.log, etc…)
    - FULL OSX REINSTALL, erasing every partition (even "zeroing" the disk) and installing from external drive (installing from DVD didn't seem to work, but the optical drive is fine). Still same problem.
    *Other symptoms*
    - After waiting like 5-10 minutes on the blue screen, it shows the login window just fine and I can login. From there everything seems to work OK. I can use my computer "fine"
    - OSX loading (gray screen with the Apple logo) takes forever
    - Mac doesn't wake up from sleep
    - It runs quite hot
    - I can boot in safe mode, but the auto-check at the start of that mode doesn't solve the problem
    - When it is stuck on the blue screen, no cursor is shown. If sleep mode kicks in, the computer freezes on the login screen, can't do anything.
    At the beginning I said that one of my MBP was affected. Well, one day after the EXACT SAME happen on my OTHER MBP, EXACT same symptoms. (MBP 4,1 and 3,1 both on 10.6.6)
    I think this could be a corrupt firmware (remember this happens even with the complete reinstall) or a really weird hw failure or something beyond the OS.
    As you can read, I can use my computer (both). I'm writing this on it in fact. But I can't fully fix it and I have spend almost entire days on backups, possible fixes, forum browsing… really this makes my days a living **** (not kidding!)
    Please help me! Thanks in advance (And sorry for my english and the long post!)

    nachX00 wrote:
    HD is almost empty. 10 GB out of 320 used.
    Retail SL
    Well, neither of those should be the issue.
    Can't check the FW ports, as I don't have a FW cable (they are somewhat hard to find on my city)
    The reason I ask is because there have been a few cases here where the initial boot process was searching and searching for a FW port, but the port was dead, and it caused long delays similar to yours.
    No, no new HD or RAM, but is not stock HW (upgraded RAM and HD several months ago, never a single problem on either computer).
    RAM may be suspect. Have you updated software recently? Some RAM can be compatible with an earlier OS, but then out of spec after an update. If you have the original RAM, I would put it back in and see if that's the issue. If issue persists, try removing one of the modules and booting; if that doesn't work, swap the module into the other slot. Repeat with other RAM module. This will troubleshoot the RAM and both slots.
    There also seem to be a growing number of issues with non-Apple-branded HDs, so I'm not sure that can be ruled out. If you have original HD, and the time to put it in, and you want to get to the bottom of this, you may want to give that a try.

  • Pavilion g6 Notebook Restarts upon Shut Down/Hibernate/Sleep after Windows 8 Upgrade

    Hello,
    I've been dealing with this issue for several months now, since I upgraded from windows 7 to windows 8. My computer will no longer correctly shut down, hibernate or sleep- everytime I do one of those things it restarts. To be more specific, it will shut down when I ask it to, but upon turning it on again, no matter what amount of time passes it will restart rather than start up and once the operating system is up it gives a hopelessly vague 'your PC encountered a problem' message. It has NOT shown me the blue screen. The error message is a banner across the screen asking if I would like to submit details. When I close the machine, my settings tell it to hibernate, and upon opening it, it restarts.
    Initially, I had another huge problem with windows 8 refusing to update anything- itself, or any of my programs, it would go all the way through the process only to fail at the very end. Everytime it restarted inappropriately it would attept to update, fail, then 'revert changes'. So I did a Windows 8 'refresh' which solved the updating errors and everything should be currently up to date.
    HP Pavilion g6-1c40ca Notebook PC 
    Product Number:   A1V30UA
    I have a pretty miniscule understanding of computers, but I had a friend do some research for me and he said he couldn't find any other people experiencing this problem. We tried updating all my drivers. The best we could come up with is that Windows 8 isn't completely compatible with my machine.
    I would really appreciate some help on this subject and I am a student and I drag my laptop around with me all day and it gets pretty time consuming to wait for it to restart when I need it between classes.
    Thanks!
    Ella

    Hello Ellabelle,
    Your computer will not wake up correctly.
    It sounds like you may need to completely reinstall windows 8.
    Here is a link to all the driver updates for your system.
    At the top of the page there is an option to scan now and let HP scan your system for missing and out of date drivers.
    Use this option.
    Let me know how everything goes.

  • After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is su

    After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is suggested; however, I can't do that because of my company's IT policies. Is there any way to solve this problem WITHOUT a complete reinstall? Thank you!
    == This happened ==
    Every time Firefox opened
    == I installed a new version ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)

    If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
    It is possible that some files got broken with the latest update.

  • Windows 7 upgrade: discs will include the option for a 32 to 64-bit upgrade via a clean install?

    I would like to know whether the Lenovo Windows 7 upgrade discs will include the option for a 32 to 64-bit upgrade via a clean install?  I called Mentor today and was told the answer is no, but I was hoping someone here could tell me differently.
    If "no" is truly the answer, I would like to voice my complaint: The upgrade discs from Microsoft (i.e. the retail upgrade discs) include both the 32 and 64-bit versions, so I don't completely understand why Lenovo's upgrade program doesn't offer the same thing.  I purchased my T500 in August, and back then Vista Ultimate 64 was not offered, so I chose Vista Ultimate 32 thinking that I could later upgrade to Windows 7 Ultimate 64.  This assumption was based off of the info. on Microsoft's website indicating that all upgrades would contain the 32 and 64-bit versions.  I even customized my computer with 4 gigs of RAM thinking that I could take advantage of the extra gig once I installed Windows 7 64. 
    I don't understand what Lenovo or Mentor Media have to gain by restricting a 32 to 64-bit install.  I voiced this opinion to Mentor Media over the phone, who responded by saying that I should be happy since I am receiving a "free" upgrade.  I don't think this is an accurate assessment for two reasons: (1) I had to pay $17.03 for shipping, and I still haven't received the upgrade and (2) The total cost of my computer was almost $3,000, and the purchase was made a mere few weeks before Windows 7 was released.  $3,000 is a lot of money.  I waited for the details of the Windows 7 Upgrade Program to be announced BEFORE purchasing my machine.  When I finally bought my computer I accounted Windows 7 into the price I was paying.  In addition, when I bought this computer I did so expecting good customer service as a given.  Not providing a 64-bit upgrade without a rational explanation as to why does not qualify as appropriate customer service.
    As most of you know, 4 gigs of RAM is useless with a 32-bit OS.  Also, NOW Lenovo is building new T500s with the option of having Windows 7 Ultimate 64 (why wasn't Vista Ultimate 64 offered when I bought my computer???).  And the price for choosing Windows 7 Ultimate 32 is EQUAL to the price for choosing Windows 7 Ultimate 64, which proves that there is no cost difference.  I just want to know what Lenovo has to gain by denying customers a 64-bit upgrade?  There would really be no additional cost since as I mentioned before, Microsoft's retail upgrade includes the 32 and 64-bit OS on one disc.  If anything I would think that it's costing Lenovo money to strip the 64-bit install from the upgrade discs.
    Can anyone please address my problems?  Do you think there is anyone at Lenovo I could contact to voice my opinions?  I have been a loyal Thinkpad customer for over 5 years now, and I expect better from Lenovo.  Thank you for reading!
    moderator note: core question add to title, as stated in the forum rules and it will help others too answer your questions.

    Daventry wrote:
    Is there any way to request a 64-bit OEM?  Why should Lenovo care whether I want a 32-bit or 64-bit as long as it's the same edition (Ultimate edition)?
    if your system shipped with a 32-bit version of vista then you will be sent 32-bit windows 7 upgrade media.   the reason for this is two-fold.
    first, because this is upgrade media, it's impossible to install a 64-bit version of windows over a 32-bit version.   doing so would require a clean installation and upgrade media simply won't allow this.   this is the case with retail media, too.   if you had 32-bit vista installed and wanted to upgrade it to 64-bit using retail media, you'd have to wipe your system or set up a dual-boot.
    second, the COA (certificate of authenticity) on the bottom of your system is for vista.   because of this, your new license is of an upgrade from vista to 7.   this is how microsoft licenses it and it is their policy, not lenovo's.   microsoft's policy with OEMs is that you must install vista first, then upgrade to 7 (unless, of course, you purchased your system native with 7 on or after the 22nd).   since your original lenovo preload is of a 32-bit OS, the issue becomes circular and you'll have to refer again to the first reason.
    i understand your frustration and wish this stuff were made easier for everyone.   it's repetative reading post after post of people with 4GB installed who don't understand the limitations of a 32-bit environment.   i wish both manufacturers and users switched to 64-bit OSes sooner.   the same thing happened when the industry went from 16-bit windows 3.11 to 32-bit windows NT4/95 and limitations went from 16KB all the way up to 4GB (which, in 1995, no one thought we'd ever exceed).   the difference is that people were complaining on BBSes over 14.4k modems instead of on GUI-based forums using broadband connections.   times sure have changed.
    ThinkStation C20
    ThinkPad X1C · X220 · X60T · s30 · 600

  • Restore Computer Back to Vista after Windows 7 upgrade and back again?

    I got Satellite L505-S6946 that came with Vista Home Premium installed (I immediately made backup-5 disks in all). I got the free Windows 7 upgrade disk from Toshiba and upgraded my laptop. I messed up and did not make the backup disks like I should have. I had to reinstall windows 7 more than once (shouldn't let others use my computer!) and it hasn't seem to run quite the same after reinstall. I also noticed that for a driver Intel ICH9 Family SMBus Controller 2930 it says no device driver installed. I didn't notice that before. And I have tried to install it. Whatever the cause, to me it just doesn't seem to run the same. I was wondering if I could go back and reinstall Vista from my disks and then upgrade to windows 7 with my upgrade again (and this time make backup copy!)? I apologize in advance if this is a stupid question but I am not really computer savvy. Thank You. Jakey58

    Satellite L505-S6946
    Just adding my two cents worth...
    We have lots of machines running Windows Vista. (I'm typing this message on one.) They work just fine. I never even consider upgrading them to Windows 7.
    Just because the Geeks don't like Vista and just because Microsoft wants you to use the latest and greatest doesn't mean you must upgrade.
    I've heard some people put solar panels on the shady side of the house where the neighbors can see them.
    -Jerry

Maybe you are looking for

  • Windows explorer no longer displays devices after ios 8 update

    I recently purchased an IPhone 6 and IPhone 6 plus and noticed that they do not show up in Windows Explorer when connected to a Windows Desktop. I recently updated 2 iPhone 5s and 2 iPhone 5, and noticed that prior to performing the IOS8 update, the

  • Most recently entered records

    Hi, I have table like below. I would like to return most recently entered records in the output. I am able to write the query for most recently entered records, but i want to include all the table columns in the output. can someone give me idea to wr

  • Getting an error message when I try to open PSE 10. How do I fix this?!

    I downloaded PSE 10 from Amazon.com where I purchased it. Once it downloads I install it. Then I restart my computer. I get back to my desktop and double click on the PSE 10 Icon and it gives me a configuration error. Does anyone know how to fix this

  • Going through nodeStamp of an af:tree

    Hi Folks, I have a mission that I was not able to solve. I have a tree that shows Employees and Subordinates. One Subordinate can be inside one or more Supervisors. When the user clicks on any subordinate, the icon of all supervisors of that subordin

  • Simultaneously rename photos in LR and on disk

    Hi...just purchased and started using LR today so I am a total newbie. The reference book I purchased states that renaming photos in LR also renames the image files on disk. However, so far, LR has not renamed the photos on the disk...what am I doing