Windows 8.1 error: cannot access WD MyCloud

I can no longer access my WDMyCloud through File Explorer (Windows 8.1 OS). Always get this error message: "Windows cannot access \\WDMYCLOUD\". At the same time though I have no access problem through the WD MyCloud application. This is of no value since I'm unable to save new documents to the cloud server.Any suggestions? 

http://community.wd.com/t5/WD-My-Cloud/Call-me-maybe-WD-Connectivity-Issues/m-p/881587

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      extendedData = (null)
      faultCode = "Server.Error.Request"
      faultDetail = "Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032: Stream Error. URL: rtmfp://p2p.rtmfp.net/6620faa05e8785b2ea3616a2-7ffe01f89c02/?username=er%2Edhaliwal%40jap pix%2Ecom&identity=78e69f93deef48850a2aa296362b0aebc78caa83423233226d2cf7a97e886b91"]. URL: rtmfp://p2p.rtmfp.net/6620faa05e8785b2ea3616a2-7ffe01f89c02/"
      faultString = "HTTP request error"
      headers = (Object)#1
        DSStatusCode = 0
      messageId = "84DFF286-7D49-645C-A640-567C0D5EFFC5"
      rootCause = (flash.events::IOErrorEvent)#2
        bubbles = false
        cancelable = false
        currentTarget = (flash.net::URLLoader)#3
          bytesLoaded = 0
          bytesTotal = 0
          data = ""
          dataFormat = "text"
        eventPhase = 2
        target = (flash.net::URLLoader)#3
        text = "Error #2032: Stream Error. URL: rtmfp://p2p.rtmfp.net/6620faa05e8785b2ea3616a2-7ffe01f89c02/?username=er%2Edhaliwal%40jap pix%2Ecom&identity=78e69f93deef48850a2aa296362b0aebc78caa83423233226d2cf7a97e886b91"
        type = "ioError"
      timestamp = 0
      timeToLive = 0
    ScriptDebug: Disconnecting.
    ScriptDebug: Hanging up call
    ScriptDebug: NetConnection event: NetConnection.Connect.Closed
    ScriptDebug: ID event: idManagerError
    ScriptDebug: Error description: HTTP error: (mx.messaging.messages::ErrorMessage)#0
      body = ""
      clientId = "DirectHTTPChannel0"
      correlationId = "40340E78-D159-8BDB-D49A-567C0DAC1AEB"
      destination = ""
      extendedData = (null)
      faultCode = "Server.Error.Request"
      faultDetail = "Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032: Stream Error. URL: rtmfp://p2p.rtmfp.net/6620faa05e8785b2ea3616a2-7ffe01f89c02/?username=er%2Edhaliwal%40jap pix%2Ecom&identity=0"]. URL: rtmfp://p2p.rtmfp.net/6620faa05e8785b2ea3616a2-7ffe01f89c02/"
      faultString = "HTTP request error"
      headers = (Object)#1
        DSStatusCode = 0
      messageId = "ABF79244-3980-DB42-7C24-567C0DDBCFA6"
      rootCause = (flash.events::IOErrorEvent)#2
        bubbles = false
        cancelable = false
        currentTarget = (flash.net::URLLoader)#3
          bytesLoaded = 0
          bytesTotal = 0
          data = ""
          dataFormat = "text"
        eventPhase = 2
        target = (flash.net::URLLoader)#3
        text = "Error #2032: Stream Error. URL: rtmfp://p2p.rtmfp.net/6620faa05e8785b2ea3616a2-7ffe01f89c02/?username=er%2Edhaliwal%40jap pix%2Ecom&identity=0"
        type = "ioError"
      timestamp = 0
      timeToLive = 0
    ScriptDebug: Disconnecting.
    ScriptDebug: Hanging up call
    TypeError: Error #1009: Cannot access a property or method of a null object reference.
        at VideoPhoneLabs/onDisconnect()[C:\Documents and Settings\lakshya\Adobe Flash Builder 4\VideoPhoneLabs\src\VideoPhoneLabs.mxml:536]
        at VideoPhoneLabs/idManagerEvent()[C:\Documents and Settings\lakshya\Adobe Flash Builder 4\VideoPhoneLabs\src\VideoPhoneLabs.mxml:482]
        at flash.events::EventDispatcher/dispatchEventFunction()
        at flash.events::EventDispatcher/dispatchEvent()
        at HttpIdManager/httpFault()[C:\Documents and Settings\lakshya\Adobe Flash Builder 4\VideoPhoneLabs\src\HttpIdManager.as:165]
        at flash.events::EventDispatcher/dispatchEventFunction()
        at flash.events::EventDispatcher/dispatchEvent()
        at HTTPOperation/http://www.adobe.com/2006/flex/mx/internal::dispatchRpcEvent()[E:\dev\4.x\frameworks\proje cts\rpc\src\mx\rpc\http\HTTPService.as:989]
        at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::faultHandler()[E:\dev\4.x\frameworks\projects\ rpc\src\mx\rpc\AbstractInvoker.as:350]
        at mx.rpc::Responder/fault()[E:\dev\4.x\frameworks\projects\rpc\src\mx\rpc\Responder.as:68]
        at mx.rpc::AsyncRequest/fault()[E:\dev\4.x\frameworks\projects\rpc\src\mx\rpc\AsyncRequest.a s:113]
        at DirectHTTPMessageResponder/errorHandler()[E:\dev\4.x\frameworks\projects\rpc\src\mx\messa ging\channels\DirectHTTPChannel.as:405]
        at flash.events::EventDispatcher/dispatchEventFunction()
        at flash.events::EventDispatcher/dispatchEvent()
        at flash.net::URLLoader/onComplete()

    it appears that you are using the RTMFP URI in place of the "web service URL".  the web service URL would be something along the lines of http://something.../reg.cgi -- wherever you have installed the registration service.

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