Windows 8.1 Hangs, Crashes, Office 2013 Excel Crash

I'm an IT professional (over 20 years). I feel qualified to make these statements in this post. I also know that the download sites for Windows 8.1 never give any warning as to what works, what doesn't, driver updates needed etc. In fact it's
being sold as the next best thing! Just download and upgrade. There's even a tool I ran that told me my laptop was ready to go!
My environment is an HP 6530B laptop that worked flawlessly on Windows 7 professional with IE10. I upgraded to Windows 8.1 about 6 weeks ago (upgrade went flawlessly) and have had nothing but nightmares. Here's the list, so beware.
Blue Screens are frequently seen. I was able to reduce them by clearing out all the UPDATEs and applying a select few of them. How can updates make things worse?
System Hangs, forcing a power down 3 to 4 times a day.
IE11 crashes, sends a dump to MSFT and reboots itself at will about 5 to 7 times a day.
Certain Monitors used as a second monitor that worked in Windows 7, cause the system to go haywire and become unusable no matter how many times you reboot.
Automatic updates and manual update checks frequently don't work well. If you press the Check Upates button multiple times, you will get different results.
Some updates make matters worse
There appears to be random memory leaks in the Service Host process
Service Host process group frequently hogs memory 1.5 GIG or more. (These are all MSFT services) It is believed that some of these processes have a memory leak.
Office 2013 is unstable when using either Word or Outlook (will hang system)
Excel 2013 throws errors when connecting to the TFS Team client to download Workitems, it can seem to interpret the data.
Excel 2013 (issues, problems, crash) will crash on simple moves of area data from one group of cells to another.
VS2012 will hang and WINDBG cannot be attached to debug the process
VS2013 works much better!
Starting up Cisco's VPN client 5.0.07.0290 will hang the system 1/2 the time.
Some installed products such as Infor's EPAK crash and burn when used.
The only good thing about Windows 8.1 is Google Chrome because it ran fine!
To me this is the worst production roll out I've ever seen from the team that produced the platform we've adopted. I can't flog anyone, but I can post an honest assessment of my experience.
JP Cowboy Coders Unite!

Turns out I have a computer that doesn't have a specific driver for MSFT's brillant move to change things up in Windows 8.1. This content came straight from Intel site.
Which Intel graphics products have drivers for the Windows 8* and Windows 8.1* operating systems?
Intel® Graphics:
Windows 8 driver available?
Windows 8.1 driver available?
4th Generation Intel® Core™ Processors with Intel® Iris™ Pro Graphics 5200
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® Iris™ Graphics 5100
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 5000
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 4600
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 4400
Yes
Yes
4th Generation Intel® Core™ Processors with Intel® HD Graphics 4200
Yes
Yes
3rd Generation Intel® Core™ Processors with Intel® HD Graphics 4000
Yes
Yes
3rd Generation Intel® Core™ Processors with Intel® HD Graphics 2500
Yes
Yes
2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000
Yes
No
Intel® Atom™ Processor Z2760 with Intel® Graphics Media Accelerator
Yes (from computer manufacturer only)
Yes (from computer manufacturer only)
Intel® Core™ Processors with Intel® HD Graphics
Yes1 (from Microsoft Windows Update only)
No
Intel® Celeron® Processors 700/800/B700/B800/G400/G500 Series (formerly codenamed Sandy Bridge) with Intel® HD Graphics
Yes
No
Intel® Celeron® Processors 900/1000/G1000 Series (formerly codenamed Ivy Bridge) with Intel® HD Graphics
Yes
Yes
Intel® Celeron® Processors 2000 Series (formerly codenamed Haswell) with Intel® HD Graphics
Yes
Yes
Intel® Celeron® Processors J1000/N2000 Series (formerly codenamed Bay Trail M/D) with Intel® HD Graphics
Yes
Yes (64-bit only)
Intel® Celeron® Processors P4000/U3000 Series (formerly codenamed Arrandale) with Intel® HD Graphics
Yes1 (from Microsoft Windows Update only)
No
Intel® G41/G43/G45/Q43/Q45 Express Chipsets
Yes1 (from Microsoft Windows Update only)
No
Intel® Pentium® Processors 900/B900/G600/G800 Series (formerly codenamed Sandy Bridge) with Intel® HD Graphics
Yes
No
Intel® Pentium® Processors 2000/G2000/G2100 Series (formerly codenamed Ivy Bridge) with Intel® HD Graphics
Yes
Yes
Intel® Pentium® Processors 3000/G3000 Series (formerly codenamed Haswell) with Intel® HD Graphics
Yes
Yes
Intel® Pentium® Processors G6000/P6000/U5000 Series (formerly codenamed Arrandale/Clarkdale) with Intel® HD Graphics
Yes1 (from Microsoft Windows Update only)
No
Intel® Pentium® Processors J2000/N3000 Series (formerly codenamed Bay Trail M/D) with Intel® HD Graphics
Yes
Yes (64-bit only)
Mobile Intel® 4 Series Express Chipset Family
Yes1 (from Microsoft Windows Update only)
No
JP Cowboy Coders Unite!

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Cannot open Office 2013 Excel, Word, PPT Files on Network Share

Cannot open Office 2013 Excel, Word, PPT Files on Network Share
I am having a problem opening any Office 2013 file when it is located on a network drive. I immediately get the error:
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. To make more memory available, close workbooks or programs you no longer need.
. To free disk space, delete files you no longer need from the disk you are saving to."
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I have bing'd and google'd this extensively, and the only answers I come up with do not work, such as going into the DCOM config system and changing the user from interactive to launching user, or vice versa, or even using a specific user - mine
with the password. Since the product is so young there aren't a lot of posts on this, and nothing has improved the situation.
Can you add any insight to this? I really want to use Office 2013, but this is such an obstacle I'm going to have to downgrade if this problem cannot be resolved. Thank you very much for any help you can offer.
Evan

Dear Evan,
If DCOM config solution did not work, I'd suggest narrow down the problem by trying to access another network share on another server, try to open an Office file there, do we still have the error? It could help us determine if the issue is on the client
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Best regards,
Daisy Cao
Forum Support
Please take a moment to "Mark As Answer" if they help.

I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen). However, I cannot get iTunes to sync my Outlook Contacts

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Tutor 14 with Windows 8.1 and MS Office 2013

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Office 2013 applications crash when opening/saving files in OneDrive for Business folder

My setup:
Windows 7 64-bit
Office 2013 Professional
OneDrive for Business (connected to Office 365)
Issue Description:
Example 1:
1. I create a file in OneDrive for Business using the appropriate web app (Excel web app, for example).
2. I edit the file in the web app, I save the file in my OneDrive for Business
3. I sync OneDrive for Business with it's local folder
4. Now I open the folder in Windows Explorer and double-click the Excel file
5. Excel splash screen shows up for a bit, and then Excel crashes
Example 2:
1. I open Word on my Windows 7 laptop
2. I start from a blank document and create some content in the document
3. I use the Save As option under the File menu to save the file to my local OneDrive for Business folder
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Important Note:
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1. I have made sure that the DisplayLink driver is the latest version from the manufacturer
2. There is no bluetooth send-to add-in in any of the Office applications
3. No add-ins are enabled in any of the Office applications (not sure if there are "stealth" ones that are not visible in the Options/Add-Ins dialog?)
Any assistance with this would be much appreciated.
JeHarry

Hi JeHarry,
Because I didn't have Windows 7, I did a test with Windows 8.1 based on your description. However, in my testing, everything worked well.
Please repair your Office under Control Panel, compare the result.
This forum is for SharePoint On-premise, as your issue is about Office 365, I suggest you create a new thread on Office 365 forum, more experts will assist you with Office 365.
Office 365 forum:
http://community.office365.com/en-us/f/172.aspx
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

Satellite Pro C50-A - Microsoft Office 2013 apps crash when opened

I recently purchased a Satellite Pro C50-A PSCG7A-01X01V. I installed Windows 8.1 and then installed Office 2013. Unfortunately when I start one of the Office 2013 apps it immediately crashes with an error message eg: "Microsoft Word has stopped working". I have tried starting the applications in safe mode (eg excel /safe) however the same error occurs. Is anyone able to assist with this problem?

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I am having the exact same issue. I have created a Custom Site Column which is defined as a CHOICE. I do not want to put in a Default so left it blanl but field must be populated. I then put this into a Document Library Content Type.
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I had Office 2010 starter and Outlook 2010 installed. I recently purchased the Office 2013 click to run version (paid monthly subscription) and installed Office 2013. After installing 2013 I noticed that when I opened up Excel files they would
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Hi,
Please try to turn off compatibility mode and then check the issue again. To do this, please follow:
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For Windows 64-bit: C:\Program Files (x86)\Microsoft Office\Office15
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un-checked.
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CRM 2011& Office 2013 Excel Export

Hi Forum,
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Hi There,
If you have Office 32 bit, and OS 64 bit then you need to add Presenter 32 bit media as "Offline Media" .
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Launch CCP.
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"no default mail client": windows 7, adobe reader 11, office 2013

re: Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run MS Outlook and set it as the default mail client etc."
Does anyone know how to permanently stop this error, when simply tring to launch a PDF to view it????
Windows 7, Office 2013, Acrobat Pro 11.0.3
A test was done to uninstall reader 11, and reinstall 9.5, which at least allowed the PDF to be viewed on one computer, but did not fix other apps needing to interoperate with PDF and email (i.e. attach and email).
Is this a windows 7 registry problem, or a DLL problem?
R.
Message was edited by: Randall_J

Hi Randal,
Firstly even though Outlook is set as default mail client you need to reapply the same from 'Start> Default Programs> Set Default Programs'
Now check if you still face the issue.
If Yes then you MUST add an email account in Reader to eliminate this message
In your Reader Preferences under Email Accounts, click Add Account>Other
In the Add Webmail Account window, input your email account details
Under Advanced Settings, configure your incoming and outgoing ports and security settings per your email account
Click OK, and then click Add. In the window, click the email account you just added and click "Make Default"
When it's set as the default mail account you'll see a check mark, and you WON'T see the error message anymore.
In case you still face issues please try the following registry change:
The registry edit is here for Office 2013 64 bit click to run installations that will enable Outlook 2013 to be recognized by third party applications:
1. Create registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook
2. Create String value:
Bitness
3. Set the String value for Bitness to:
x64
Note: Please backup the registry before trying to modify it.
There's also a MS hotfix which you might want to run: "Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message w…
Let me know if this helped.
Regards,
Rave

How do I install Adobe Presenter 9 on Windows 8.1 running MS Office 2013 (32 bt)?

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Thanks for your quick response, Could you paste the screenshot of an error, so that I can help you accordingly or you may send me an email at [email protected] with the subject line of this concern. We may need to troubleshoot the concern, according to the error message.
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Puspendra Yadav
Adobe Support.

Office 2013 + Terminal Server Environment + Windows Server 2012 R2

- Problems with Office 2013 (excel & Word) when use Roaming Profile (By Citrix) and folder redirection.
Environment:
2 x Windows Server 2012 R2 with Terminal Services installed and Office 2013 Professional Plus. Also this server are memeber of environment of Citrix XenDesktop 7.1
Problem:
In two servers I have installed Office 2013 Proffesional Plus and I have try to access to excel by Citrix.
When I open excel with roaming profile (by citrix) activated, when I began to write I get a pop-up with the message:
"Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space"
And when I try to save the document I get the same message, and excel "crash" and closed.
If I stop the roaming profile service. All works properly.
The tests that I had made were:
- Change DCOM config with correct permission.
- Repair Office 2013 Installation.
- Disable Protected Mode.
Anybody could help me???
Thanks in advance !!!

Just searched a littler bit on this, below links might be helpful:
http://howtoconfig.org/windows/excel-not-enough-available-memory-or-disk-space-available/
http://social.technet.microsoft.com/Forums/office/en-US/2c753037-4600-4a4f-abd7-d228e2f20a38/2146827284microsoft-excel-cannot-open-or-save-any-more-documents-because-there-is-not-enough?forum=officesetupdeployprevious
http://kb.jetreports.com/article/AA-00914/0/Microsoft-Excel-cannot-open-or-save-any-more-documents.html
Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders and modify the key Cache with a valid path (ie: C:\Windows\Temp ).
Hope this helps.

PC windows 8.1 ed office 2013 64.bit.

Quando apro un file pdf o cerco di inviarlo via e-mail , mi appare il seguente messaggio e sono costretto a chiudere l'applicazione.
Naturalmente MOutlook risulta impostato come client predefinito

Hi
OSS Note 1466118 - Hardware & Software requirements for Analysis, edition for MS Office has been updated (document version 7, valid from 2014/06/20).
Software requirements on Windows 8 & 8.1
32bit OS
OS: Windows 8 and 8.1
Excel: 2007, 2010 and 2013
Powerpoint: 2007, 2010 and 2013
64bit OS, 32bit MS Office
OS: Windows 8 and 8.1
Excel: 2007, 2010 and 2013
Powerpoint: 2007, 2010 and 2013
64bit OS, 64bit MS Office
OS: Windows 8 and 8.1 64bit
Excel: 2010 and 2013 (64bit version of MS Office)
Powerpoint: 2010 and 2013 (64bit version of MS Office)
I did receive a reply from SAP regarding the issue I was having with Office 2013 64bit crashing and they recommended to apply Analysis 1.4 SP7 Hotfix 1 (patch 1) and see if that corrects the issue, will test later when I am back at the office.
Regards
Derek

MS Excel Crashes after installing Live Office.

Hi,
I am having BOXIR2+SP3,Live Office XIR2, and Windows XP SP3 in my Laptop.
Ram-1.5 GB
After installing Live Office , MS Excel crashes.
The Issue is happening on only one machine and is intermittent.
Tried uninstalling Live Office>Excel
Install Excel>Live Office.
Didn't work.
Can anyone help me with this issue urgently?
Thanks in advance,
Regards,
SR

what is the workflow for the excel to crash ?
Did you try to clear the registries after uninstalling?
Is Win XP SP3 the office version you are using?
-Shreyash.

Windows 8.1 Hangs, Crashes, Office 2013 Excel Crash

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