Windows Explorer hangs and refreshes

I have a new Thinkpad Yoga S1 and notice that every now and again when I click Windows Explorer icon from system tray it hangs and then the whole desktop blanks and then refreshes.  I really cant identify what is causing this or even a pattern as to when it happens.  Anyone else had the same experience?

Hi Steve Taylor,
Thank you for replying.
Run System File Checker (CFS) to check your files
Use System File Checker to scan your PC for missing or corrupt files. To do this, follow these steps:
1. Click Start, and then type cmd in the Search box. 
2. In the results area, right-click cmd.exe, and then click Run as administrator. You may be prompted to type the password for an administrator account.
3. Click Continue if you are the administrator or type the administrator password and then, click Continue.
4. At the command prompt, type Sfc /scannow and then press ENTER.
The scan may take some time, so be patient. Windows will repair any corrupted or missing files that are found. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD.
Test your system's RAM memory
Sometimes faulty RAM (Random-Access Memory) can cause intermittent problems within Windows. Use the Windows Memory Diagnostics Tool by clicking Start, type Memory Diagnostics and select the result in the list. When the Windows Memory Diagnostics Tool window appears, choose Restart now and check for problems (recommended).
Hope this helps!
Best regards,
Hemanth Kumar
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  • File explorer hang and crashes

    here are the log gged errors
    Log Name:      Application
    Source:        Application Error
    Date:          2013-12-12 11:25:58 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0337fbd8
    Faulting process id: 0xee0
    Faulting application start time: 0x01cef764963cd82e
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: unknown
    Report Id: d810a622-635a-11e3-815d-001cc0e45d55
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-12T18:25:58.000000000Z" />
        <EventRecordID>102453</EventRecordID>
        <Channel>Application</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>explorer.exe</Data>
        <Data>6.1.7601.17567</Data>
        <Data>4d6727a7</Data>
        <Data>unknown</Data>
        <Data>0.0.0.0</Data>
        <Data>00000000</Data>
        <Data>c0000005</Data>
        <Data>0337fbd8</Data>
        <Data>ee0</Data>
        <Data>01cef764963cd82e</Data>
        <Data>C:\Windows\explorer.exe</Data>
        <Data>unknown</Data>
        <Data>d810a622-635a-11e3-815d-001cc0e45d55</Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        Application Hang
    Date:          2013-12-13 10:07:30 AM
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    The program iexplore.exe version 9.0.8112.16526 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
     Process ID: 1070
     Start Time: 01cef82506c67aed
     Termination Time: 109
     Application Path: C:\Program Files\Internet Explorer\iexplore.exe
     Report Id:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-13T17:07:30.000000000Z" />
        <EventRecordID>102784</EventRecordID>
        <Channel>Application</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>iexplore.exe</Data>
        <Data>9.0.8112.16526</Data>
        <Data>1070</Data>
        <Data>01cef82506c67aed</Data>
        <Data>109</Data>
        <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>
        <Data>
        </Data>
        <Binary>55006E006B006E006F0077006E0000000000</Binary>
      </EventData>
    </Event>
    the pc also has other errors like
    Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
    Source:        Microsoft-Windows-Kernel-EventTracing
    Date:          2013-12-11 8:43:44 AM
    Event ID:      2
    Task Category: Session
    Level:         Error
    Keywords:      Session
    User:          SYSTEM
    Computer:      pc10.mydomain.local
    Description:
    Session "Circular Kernel Context Logger" failed to start with the following error: 0xC0000035
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
        <EventID>2</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>2</Task>
        <Opcode>12</Opcode>
        <Keywords>0x8000000000000010</Keywords>
        <TimeCreated SystemTime="2013-12-11T15:43:44.950241900Z" />
        <EventRecordID>3863</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="56" />
        <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="SessionName">Circular Kernel Context Logger</Data>
        <Data Name="FileName">
        </Data>
        <Data Name="ErrorCode">3221225525</Data>
        <Data Name="LoggingMode">268436608</Data>
      </EventData>
    </Event>
    Log Name:      Microsoft-Windows-CodeIntegrity/Operational
    Source:        Microsoft-Windows-CodeIntegrity
    Date:          2013-12-10 6:25:45 PM
    Event ID:      3002
    Task Category: (1)
    Level:         Error
    Keywords:     
    User:          LOCAL SERVICE
    Computer:      pc10.mydomain.local
    Description:
    Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-CodeIntegrity" Guid="{4EE76BD8-3CF4-44A0-A0AC-3937643E37A3}" />
        <EventID>3002</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>1</Task>
        <Opcode>102</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-11T01:25:45.960255200Z" />
        <EventRecordID>2013</EventRecordID>
        <Correlation />
        <Execution ProcessID="3084" ThreadID="756" />
        <Channel>Microsoft-Windows-CodeIntegrity/Operational</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="FileNameLength">53</Data>
        <Data Name="FileNameBuffer">\Device\HarddiskVolume3\Windows\System32\l3codeca.acm</Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        Outlook
    Date:          2013-12-10 4:56:00 PM
    Event ID:      35
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    Failed to determine if the store is in the crawl scope (error=0x80070002).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Outlook" />
        <EventID Qualifiers="49152">35</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-10T23:56:00.000000000Z" />
        <EventRecordID>101675</EventRecordID>
        <Channel>Application</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0x80070002</Data>
      </EventData>
    </Event>
    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          2013-12-10 8:52:14 AM
    Event ID:      10009
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    DCOM was unable to communicate with the computer CSR|SEDMDC01 using any of the configured protocols.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="49152">10009</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-10T15:52:14.000000000Z" />
        <EventRecordID>467932</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">CSR|SEDMDC01</Data>
        <Binary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inary>
      </EventData>
    </Event>
    here are the log gged errors
    Log Name:      Application
    Source:        Application Error
    Date:          2013-12-12 11:25:58 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0337fbd8
    Faulting process id: 0xee0
    Faulting application start time: 0x01cef764963cd82e
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: unknown
    Report Id: d810a622-635a-11e3-815d-001cc0e45d55
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-12T18:25:58.000000000Z" />
        <EventRecordID>102453</EventRecordID>
        <Channel>Application</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>explorer.exe</Data>
        <Data>6.1.7601.17567</Data>
        <Data>4d6727a7</Data>
        <Data>unknown</Data>
        <Data>0.0.0.0</Data>
        <Data>00000000</Data>
        <Data>c0000005</Data>
        <Data>0337fbd8</Data>
        <Data>ee0</Data>
        <Data>01cef764963cd82e</Data>
        <Data>C:\Windows\explorer.exe</Data>
        <Data>unknown</Data>
        <Data>d810a622-635a-11e3-815d-001cc0e45d55</Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        Application Hang
    Date:          2013-12-13 10:07:30 AM
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    The program iexplore.exe version 9.0.8112.16526 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
     Process ID: 1070
     Start Time: 01cef82506c67aed
     Termination Time: 109
     Application Path: C:\Program Files\Internet Explorer\iexplore.exe
     Report Id:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-13T17:07:30.000000000Z" />
        <EventRecordID>102784</EventRecordID>
        <Channel>Application</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>iexplore.exe</Data>
        <Data>9.0.8112.16526</Data>
        <Data>1070</Data>
        <Data>01cef82506c67aed</Data>
        <Data>109</Data>
        <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>
        <Data>
        </Data>
        <Binary>55006E006B006E006F0077006E0000000000</Binary>
      </EventData>
    </Event>
    the pc also has other errors like
    Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
    Source:        Microsoft-Windows-Kernel-EventTracing
    Date:          2013-12-11 8:43:44 AM
    Event ID:      2
    Task Category: Session
    Level:         Error
    Keywords:      Session
    User:          SYSTEM
    Computer:      pc10.mydomain.local
    Description:
    Session "Circular Kernel Context Logger" failed to start with the following error: 0xC0000035
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
        <EventID>2</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>2</Task>
        <Opcode>12</Opcode>
        <Keywords>0x8000000000000010</Keywords>
        <TimeCreated SystemTime="2013-12-11T15:43:44.950241900Z" />
        <EventRecordID>3863</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="56" />
        <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="SessionName">Circular Kernel Context Logger</Data>
        <Data Name="FileName">
        </Data>
        <Data Name="ErrorCode">3221225525</Data>
        <Data Name="LoggingMode">268436608</Data>
      </EventData>
    </Event>
    Log Name:      Microsoft-Windows-CodeIntegrity/Operational
    Source:        Microsoft-Windows-CodeIntegrity
    Date:          2013-12-10 6:25:45 PM
    Event ID:      3002
    Task Category: (1)
    Level:         Error
    Keywords:     
    User:          LOCAL SERVICE
    Computer:      pc10.mydomain.local
    Description:
    Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-CodeIntegrity" Guid="{4EE76BD8-3CF4-44A0-A0AC-3937643E37A3}" />
        <EventID>3002</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>1</Task>
        <Opcode>102</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-11T01:25:45.960255200Z" />
        <EventRecordID>2013</EventRecordID>
        <Correlation />
        <Execution ProcessID="3084" ThreadID="756" />
        <Channel>Microsoft-Windows-CodeIntegrity/Operational</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="FileNameLength">53</Data>
        <Data Name="FileNameBuffer">\Device\HarddiskVolume3\Windows\System32\l3codeca.acm</Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        Outlook
    Date:          2013-12-10 4:56:00 PM
    Event ID:      35
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    Failed to determine if the store is in the crawl scope (error=0x80070002).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Outlook" />
        <EventID Qualifiers="49152">35</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-10T23:56:00.000000000Z" />
        <EventRecordID>101675</EventRecordID>
        <Channel>Application</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>0x80070002</Data>
      </EventData>
    </Event>
    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          2013-12-10 8:52:14 AM
    Event ID:      10009
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      pc10.mydomain.local
    Description:
    DCOM was unable to communicate with the computer CSR|SMyDC01 using any of the configured protocols.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="49152">10009</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-10T15:52:14.000000000Z" />
        <EventRecordID>467932</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>pc10.mydomain.local</Computer>
        <Security />
      </System>
      <EventData>
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        <Binary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inary>
      </EventData>
    </Event>

    Hi,
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    Hope it helps.
    Regards,
    Blair Deng
    Blair Deng
    TechNet Community Support

  • After Upgrading Windows 8 to 8.1, windows Explorer hangs frequently

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    Hi,
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    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
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  • Windows 7 hangs and switches off network access

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    Please help?
    Regards,
    Andries Malherbe
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    About on 30 minute intervals the computer hangs and switches off network access.
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    Yolanda
    TechNet Community Support

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    Hi,
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    Yolanda Zhu
    TechNet Community Support

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    mattg3 wrote:
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    Hi Fernando,
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  • Internet explorer hangs and loads webpages slow

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    uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
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    Jeroen

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