Windows Live Re-validation

Every 90 days Windows Live™ email account users are required to re-validate their accounts on their BlackBerry® smartphones to continue sending and receiving email messages from these accounts on their BlackBerry smartphones. Each user will receive a notification approximately 3 days prior to the end of the 90-day re-validation period, depending on when the account was last re-validated. Many customers will be required to revalidate during the first and second week of September 2009
A user that fails to successfully re-validate the Windows Live email account prior to the end of the 90-day re-validation period will not be able to send or receive messages from the account with the BlackBerry smartphone until that account is re-validated.
Please refer to Knowledge Base article KB13137, which provides information on how to revalidate a Windows Live email account and is publicly accessible at www.blackberry.com/btsc/kb13137.
<
-mk
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Hello !
Connect your BlackBerry Smartphone through USB cable to your desktop/laptop.
Now open BlackBerry Desktop Manager.
Now go to Restore and make it to Default Factory settings.
This will erase all your data from your device and will enable to use it as a new OS.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Similar Messages

I have a windows @live email and calendar account, how do I add the calendar to my iPad?

I have an iPad, I want to add the calendar from my windows @Live email account? at the add account in settings I keep getting msg like cannot validate server?

Hi James,
The Calendar app on the iPad and iCal are different. I suggest you may get better responses in the iPad community:
https://discussions.apple.com/community/ipad
Having said that I just tried linking to an @live account on my iPad and it seemed to work OK. Have you checked the server name and login details?
Best wishes
John M

Windows Live account revalidation

Please be advised that customers who integrated their Windows Live® Hotmail® accounts using MSP (Microsoft® proprietary protocol) and who use a Windows Live® (Windows Live® Hotmail®, MSN® or Bell Sympatico®, for example) email address with the BlackBerry® Internet Service must re-validate their account every 360 days. Many customers may be required to revalidate their account during the first and second week of August 2010. Three days prior to re-validation, Research In Motion® (RIM) will send a PIN message to customers’ BlackBerry® smartphone to let them know that re-validation is required. Please note that re-validation is not required where users have integrated their Windows Live Hotmail accounts using POP.
For more information about revalidating your account please see:
Why am I being asked to confirm my Windows Live email address? [link to http://blogs.blackberry.com/2010/07/confirm-windows-live-email-address/#more-1463]
How to re-validate your Windows Live Hotmail, MSN, and Bell Sympatico email integrations [link to http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13137]
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Likes for those who have helped you.Click Accept as Solution for posts that have solved your issue(s)!

Bump for visibility
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

ITunes for Windows 7 64 bit, Windows Live Mail Contacts not (all?) syncing

I have researched this as much as I can but cannot find a solution.
I had my iPhone 4 synced to my Window Vista Home Premium PC using iTunes just fine until January when the PC motherboard crashed. No data was lost and all contacts have been restored to my new PC with is Windows 7 Home Premium (64 bit). My contacts are in Windows Live Mail (Windows Contacts) and I'm syncing via iTunes with "Sync Contacts with: Windows Contacts" selected.
However, not all contacts are syncing with my iPhone. In fact, I'm not sure they are syncing at all, although the sync function goes through. It may be that the only ones that sync are those that existed before the new PC (i.e., the Windows Vista contacts which were in Windows Mail). I have created new contacts on both the PC using the new version Windows Live Mail and on the iPhone since the crash, and would like to get them synced up.
Symptoms:
1) Some specific contacts on PC are not on the iPhone after multiple sync attempts.
I have so far positively identified one contact that did not sync. It shows in Windows Live Mail under Contacts, however it does NOT show up in my Windows username/Contacts folder!
2) One Contacts group on PC is not on the iPhone, although two others are (they probably were from before the crash).
I have so far positively identified one group that did not sync. It shows in Windows Live Mail under Contacts groups, however it does NOT show up in my Contacts folder as a .group file!
3) The same group as #2 also does NOT show up in the iTunes group list under "Selected Groups" on iTunes, but the other two groups do. (I do not use "selected groups" because that disables "all contacts" syncing, but the groups are visible grayed out on the list.)
4) As a test, I created a new contact on my iPhone, synced, and it shows up now in Windows Live Mail Contacts; it also shows up in my Windows username/Contacts folder.
5) As a test, I created a new contact in Windows Live Mail and it does NOT show up in my username/Contacts folder. I synced the iPhone again and it does NOT show up on my iPhone contacts.
OK folks, where are these missing contacts going and how can I get them synced?? Thanks!
PS: I have the latest iTunes 10.5.3.3, no updates are available. However, Apple Support/iTunes seems to suggest Windows 7 64 bit either "does not use Windows Contacts" (which seemed quite wrong until I ran the tests above), and also that Windows 7 64 requires iTunes 10.4.1, which I cannot install because I have a later version installed. I would have assumed the correct version installed for my OS when I installed iTunes on the new PC. iTunes runs fine by itself and in coordination with my iPhone other than the above issue.
PPS: This site seems potentially relevant, however is highly technical: http://liveunplugged.wordpress.com/2011/02/04/windows-live-mail-contacts-databas e/
but doesn't help with this problem.

I didn't get any help on this from the forum, but from studying around and experimenting with different approaches, I have come up with the following conclusions:
Under Windows Vista, Windows Mail synced its contacts with Windows Contacts [which are in c:\users\username\contacts]. iPhone via iTunes synced with Windows Contacts. Changes to either Windows Mail Contacts or iPhone contacts would always update each other. Life was good.
Under Windows 7, Windows LIVE Mail (WLM) does NOT sync its contacts with Windows Contacts. It puts them into a hidden database. If you have prior Windows Contacts and brought them along for the ride, they are still there in the folder but they are not connected to the WLM contacts database
When you first set up Windows Live Mail, you can import your Windows Contacts and they appear to be synced. (In fact, they are, but only at that single point in time.)
If you change any Windows Live Mail contact or add a new one, it does NOT change in Windows Contacts. It only changes in the WLM contacts database. It therefore does NOT sync to your iPhone.
Similarly, if you change a contact on iPhone or add a new one, it will sync with Windows Contacts. However, this does NOT update your Windows Live Contacts.
So, from what I can tell, here is what this means: to maintain a steady state, you have two choices:
Whenever you update or add a contact, add it in either iPhone or Windows Contacts [the Windows Contacts folder has a "New Contact" button], and they will stay in sync with each other. Then manually update or add it in Windows Live Contacts to keep those up to date so you can use them for e-mail. OR
Whenever you update or add a contact, add it in either iPhone or Windows Contacts, and they will stay in sync with each other. DO NOT manually update Windows Live Contacts, but realize they are not always up to date. If an address needed for an e-mail is not in there, manually retrieve it from your Windows Contacts or your iPhone and insert it into the e-mail. [Having done that, you can right click on the address in the e-mail and add it to your WLM contacts if you want.] Periodically, manually delete all of your Windows Live Mail Contacts and then re-import your Windows Contacts into Windows Live Mail and, voila, your contacts are in sync again! (Isn't that great, I mean really awful??)
NOTE: If you follow course #2, DO NOT import your Windows Contacts into Windows Live Mail contacts without deleting your existing Windows Live Mail contacts, or you will end up with a double set plus the new ones.
FURTHER NOTE: I obviously can't make any guarantee you won't lose data if you follow course #2. Be sure you have a complete backup before deleting your WLM contacts. However, I will say that after experiencing a double set of WLM contacts (by failing to understand the first NOTE above), it was impossible to pick out the new items [WLM will now show you the date of entry or modification of the contact, so you can't sort by date], so I deleted all of them and re-imported my Windows Contacts and had a complete set again.
AND ONE FINAL NOTE: I have not tested how any of this affects Windows Live Contacts used online outside of Windows Live Mail, because I do not use Windows Live online.
Please post further comments if you have any more information on this topic.

Changed e-mail password in windows live account - now cannot send email from iphone. Have deleted the account from the iphone and reinstalled it - the password is correct - still no luck - any advice ?

I changed the password in my windows live e-mail account. My iphone now recieves but will no longer send e-mails. I have deleted the account from the iPhone - reinstalled it and verified the password is correct. I recieve a message that "Cannot Send Mail" "the user name or password ... is incorrect. Any advice ?

Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Windows Live Application Not Working

I got a nokia n81 8gb firmware v 21.0.010 downloaded the Windows Live application from the download section on my phone it downloaded started installing after it finished i got an error message Unable to run application. restarted phone tried to run it from Applications folder not working. uninstalled redownloaded and installed same problem. any help appreciated, thanks.

A friend of mine downloaded the same application and its working for him. but when he clicked the download button he was offered to download and install Nokia Web services Support Package and Nokia Internet Services Support Package before downloading and installing the Windows Live application itself. i did not get any prompt for downloading or installing any kind of application before installing the messenger itself thats why its not working coz obviously it needs those files to work. is this some kinda mistake or ? i dont get it how am i suposed to get those packages to make the application work if i cant get them from the download application ? any help appreciated. thanks alot

Songs don't show up in Windows Live Messenger after itunes 7.0.1 update

The topic line pretty much says it all. I've checked the settings in Messenger. I'm not sure the songs are supposed to show up in Messenger from itunes, but they always have and I like that feature.
Since updating itunes from 7.0 to 7.0.1 this feature doesn't work. I wonder why apple doesn't test their stuff before releasing it anymore. They're getting as bad as Microsoft anymore, which is a shame. I'm referring mainly to the larger problems with itunes 7 rather than my petty problem here.
Any help would be appreciated though. Thanks.

I had the same problem!!!!
in windows live messenger (msn 8.0) go 2 tool>options & make sure the show song information from WINDOWS MEDIA PLAYER as a personal messeger box is ticked!
then sign out of the messenger, close it & itunes, then open up windows live messenger, sign in, then open itunes @ start playing ur songs!
this worked for me. hope it works for u.
good luck!

Can not view photos on Windows Live Skydrive - Just see gray boxes

After uploading photos I am unable to view them. All I see are gray squares. Have addressed this with Windows Live Skydrive Help and they have suggested optimizing Firefox. How, I am not sure. I do not have this problem with IE, but I want to use Firefox.

So how does one Optimize Firefox?
We need help with this problem....

Just 'upgraded' to Windows Phone 7, now my contacts can't synch from the PC, and Windows Live has a 500KB limit? Is there a way around this nightmare??

For years I was happily plugging in my Palm Treo Pro, and having my contacts and calendar synch with my PC, WITHOUT the need for that information to be stored on the cloud, where anyone could get at it. When that died recently, I bought a used Windows 7
phone.
So far, it sucks. And it's not the phone that's the problem.
My main issue is that I have diligently exported my (over 5000) contacts from Outlook as a CSV file, and went to import them into Windows Live, only to discover that there's a 500KB limit. That's somewhere around 500 contacts.
ARE YOU SERIOUS?!? You really need me to set up 10 different files, to import stuff onto the cloud?
Please tell me there is a way around this limit, or (better yet) a way to synch directly with my PC, so I can avoid this whole Windows Live disaster?? I want to use Outlook. It's a Microsoft product!
Please help!
Deb

Hi,
I'm not sure about the Microsoft Account Contact limit, for this issue, you may post the question to Microsoft Community:
http://answers.microsoft.com/en-us/outlook_com
If you still have the contacts in your Outlook Client, I suggest you setup the Microsoft Account(Windows Live) in Outlook via Exchange ActiveSync, then move the contacts to the contacts folder of the Microsoft Account, let it sync, then all will be done,
you don't have to export and import the .csv file any more.
How to configure Outlook to connect to an outlook.com email account
http://support.microsoft.com/kb/2735989
Regards,
Melon Chen
TechNet Community Support

I can't open mail on Hotmail from Firefox. I can from Safari. I can open the Hotmail account page and it is complete w/ my new messages, but when I go to open them I get this messeage..."Please refresh your browser window. When you access your Windows Liv

I can't open mail on Hotmail from Firefox. I can from Safari. I can open the Hotmail account page and it is complete w/ my new messages, but when I go to open them I get this messeage..."Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. " when I sign in again there is no change. in English
== URL of affected sites ==
http://http://sn135w.snt135.mail.live.com/default.aspx?n=2087215863
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

My scool uses Windows Live for webmail (Outlook), and when I try to access it, it says I have to enable cookies; I already have, but it doesn't recognize it.

Everything worked fine until I was closing my webmail session, and Windows Live said I was not logged out - I had to delete cookies and close all other tabs. I did this, andWindows Live then said I had to enable cookies to log out. I checked my settings, and cookies are enabled (custom settings for history, "accept third party cookies" and "keep until"l are set). I even closed out of everything and did a restart, but no luck. It all works OK in IE still, so it's not the school website's problem. (But I don't want to use IE)
Everything was fine until I deleted cookies - I have always ignored the message about closing Windows Live before - I just didn't today...

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* http://kb.mozillazine.org/Firefox_crashes

Lose connection to E1000 when using Windows Live Messenger

I have a laptop running Vista which connects to the Internet through my Linksys E1000 wireless router. We have installed Windows Live Messenger, v2011 on the laptop, but whenever we try to login, the E1000 appears to crash. It is still running, but we cannot get an Internet connection on any computer in the house. I must then reboot the E1000 and the DSL modem in order to restore the Internet connection. I spoke with Linksys technical support for over an hour, and tried different things, but the E1000 continues to crash when Windows Live Messenger is used. The technical support person suggested that I may need to investigate "port forwarding" for WLM. Could this be the problem? And if I find out which ports are used by WLM, and open these on the E1000, might this solve the problem? We also tried using WLM from a different computer that uses the E1000 for internet access, and the same problem occurred.

Follow this link to find the port numbers used by Windows Live messenger.
Open these ports on your router and see if that works.

I can't open my windows live/ hotmail e-mails when using firefox but other browsers work

i just downloaded mozilla firefox and it wont allow me to open my e mails. i have a windows live e mail. the page loads and lets me go to my inbox and other folders but i can't open e mails or delete them. if i use another browser like internet explorer i have no problems. i uninstalled mozilla and re downloaded it to see if it would help but there was no change.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Firefox will not open from the start menu or the taskbar, but WILL open when called from Windows Live Messenger

This started a couple weeks ago, but doesn't seem to coincide with any other installations or reconfigurations, so I'm having trouble getting at the root cause.
The first time I run Firefox after installing, it runs fine (complete with a full list of add-ons.) If I then close FF and try to start it from the task bar or start menu, nothing happens. I've tried starting in safe mode (shift+FF), but get the same result. I've restored FF to all the default settings, disabled all my plugins and add ons, but no change.
The really odd part is that if I click the 'Inbox' link in my Windows Live Messenger, FF opens perfectly. This made me think that it was my homepage causing the issue, but A: I can go to that page without problems once FF has started from WLM, and B: even if I use the FF default homepage or google.com, I get the same problem. Furthermore, if I restart FF from within FF (like after I disable/enable an add-on), it will also start properly.
No crash report is generated by FF when it fails to load, but Windows catches the problem in it's event log. I've pasted the contents of that record at the bottom in the hopes that someone can take a stab at what's wrong.
Finally, I've already run through the online crash help, but everything is either not related (since FF will start if called indirectly) or has already been prevented (absolutely no add-ons are running at the moment.)
Event View Crash Report:
Log Name: Application
Source: Application Error
Date: 06/06/2011 7:29:50 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: UberHal
Description:
Faulting application name: firefox.exe, version: 2.0.1.4120, time stamp: 0x4da6a9fb
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8d394fd6
Faulting process id: 0x1aec
Faulting application start time: 0x01cc24a1a155376a
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: unknown
Report Id: df4396d9-9094-11e0-8761-0026180e006b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-06T23:29:50.000000000Z" />
<EventRecordID>31380</EventRecordID>
<Channel>Application</Channel>
<Computer>UberHal</Computer>
<Security />
</System>
<EventData>
<Data>firefox.exe</Data>
<Data>2.0.1.4120</Data>
<Data>4da6a9fb</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>8d394fd6</Data>
<Data>1aec</Data>
<Data>01cc24a1a155376a</Data>
<Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data>
<Data>unknown</Data>
<Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 06/06/2011 7:29:56 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: UberHal
Description:
Fault bucket 2009598108, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: firefox.exe
P2: 2.0.1.4120
P3: 4da6a9fb
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 8d394fd6
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\MC\AppData\Local\Temp\WERD47E.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\MC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_966114b87f1ef26bf245bee89f49ab1bb58152f2_0c65eb58
Analysis symbol:
Rechecking for solution: 0
Report Id: df4396d9-9094-11e0-8761-0026180e006b
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-06T23:29:56.000000000Z" />
<EventRecordID>31381</EventRecordID>
<Channel>Application</Channel>
<Computer>UberHal</Computer>
<Security />
</System>
<EventData>
<Data>2009598108</Data>
<Data>5</Data>
<Data>BEX</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>firefox.exe</Data>
<Data>2.0.1.4120</Data>
<Data>4da6a9fb</Data>
<Data>StackHash_0a9e</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>8d394fd6</Data>
<Data>c0000005</Data>
<Data>00000008</Data>
<Data>
</Data>
<Data>
C:\Users\MC\AppData\Local\Temp\WERD47E.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\MC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_966114b87f1ef26bf245bee89f49ab1bb58152f2_0c65eb58</Data>
<Data>
</Data>
<Data>0</Data>
<Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
<Data>0</Data>
</EventData>
</Event>

I have exactly the same issue. After FF upgraded on its own to version 5, it won't open from start menu, taskbar, desktop icon, or even by pressing firefox.exe in program files directory. It does so by pressing a link at msn messenger, inside Outlook etc.
Disabling all addons, didn't help. Moreover, I can't start FF in safe mode or start profile manager (Start > Run> firefox.exe -ProfileManager).
OS: Windows 7 64bit
Windows Event Viewer entry details:
Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8c724fa6
Faulting process id: 0xc0c
Faulting application start time: 0x01cc37fe2fae7e8b
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: unknown
Report Id: 6e7f03eb-a3f1-11e0-8f4d-a4badb0238f6

When I try to open live hot mail I get this message:The Windows Live Network is unavailable from this site for one of the following reasons:

When I try to open live hot mail I get this message: The Windows Live Network is unavailable from this site for one of the following reasons:
* This site may be experiencing a problem
* The site may not be a member of the Windows Live Network
You can:
* You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
However, when I open hot mail in IE it opens just fine. Tried changing the password as suggested but it did not help in Firefox.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Windows Live Re-validat​ion

Similar Messages

Maybe you are looking for

Windows Live Re-validation