WIndows Phone Lumia 928 Newbie

after using Android for the last year and a half, everytime i'd go into a store i'd always pick up a Windows phone and give it a quick go 'round. something about it just made it stand out from Android and especially iOS. since my wife's line was eligible for an upgrade i decided last week to take her upgrade and the plunge and go the with Lumia 928 on Verizon. Windows OS and the phone itself did not disappoint.
within minutes i had the gist of the OS, updated to Amber, and over the last week been customizing to make my device the way i want it.
my son thinks i'm crazy going with a Windows phone since he's a diehard Android fan....but, hey, it works for me and quite happy i made the switch.
Solved!
Go to Solution.

Glad that you are pleased with it, although any device running network branded firmware doesn't always reflect device at it's best compared with generic SIM free version. One example is that I believe you do not get FM radio with Amber + GDR2 whilst Verizon 822 does.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. What's wrong and how do I fix it? Help!

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. Tried it 10 times with the same result. What's wrong and how do I fix it? Help!

Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
AmberF_VZW
Follow us on Twitter @VZWSupport

Windows phone (lumia 930) cannot receive office365 email (company email) via internetional data roaming

when I travelled overseas, i found I cannot receive the office365 (company) email via mobile data roaming (even with manual sync), only can get email via WIFI. The internet access is OK, I even can receive the hotmail / gmail / yahoo
mail...
Why?
Thanks!

Lumia 520 - Video playback issues with new IE browser after WP8.1 upgrade
As title says, I'm experiencing many issues in my Nokia Lumia 520 with the new IE browser included in the Windows Phone 8.1 upgrade.
As example, the following page has an embedded video that when I try to play the audio starts but the display comes absolutely black and doesn't respond to the windows button,back,search, anything.... The only way to regain control is pressing the lock/unlock button to restore and reinitiate the browser app:
http://www.engadget.com/2014/09/04/ibm-wants-to-kill-the-hard-drive/
As this example many other websites with videos content like Coursera or Edx my phone has issues to play the content using this new video player embedded in the IE browser included in Windows Phone 8.1 upgrade (Nokia Cyan).
Notes that before this upgrade I haven't any issue with videos reproduction in the browser part of Windows Phone 8 (Nokia Amber).
There is more people experience this kind of problems with videos in the browser?
This is annoying, I'm enrolled in many MOOC courses and my phone was the ideal device to visualize the videos but after the WP8.1 upgrade this use is impossible.
I had no issues with Youtube website, so I don't know if this is an issue with specific kind of video format like flash(flv),mp4 vs. html5,etc. What I know is that my Lumia with WP8 had no issues with this websites,no matter the full-screen approach, but now with WP8.1 is a painful experience.
I would like to know the experience of other users about this topic.
Thanks and I hope Microsoft/Nokia dev team see that and fix asap

[Windows Phone] Lumia 640 won't connect to Spotify via mobile data

Microsoft Lumia 640
T-Moblie
Unlimited data
Spotify Premium
For whatever reason, Spotify refuses to allow me to use it on a mobile network. I see no settings to change this. Under "Settings -> Offline & Sync" it identifies my connection type as "WiFi" and will not change to mobile data, just say "Spotify is offline" and "Spotify cannot be reached on this connection".
What am I missing here? I have no problem streaming anything else (iHeartRadio, if it *ever* works, Xbox Music, Xbox Music Radio, TuneInRadio, MixRadio) except this app - which *should* also be covered by T-Mobile's music freedom. What's going on here? Getting annoying as I primarily use Spotify in the car.

Microsoft Lumia 1020
T-Moblie
Unlimited data
Spotify Premium I have the same issue since I have updated my Lumia to the latest technical preview of Windows Phone 10. Before the update (first TP of WP10) everything was fine!And I am not able to use some apps for sending/receiving files (for example WhatsApp) via data connection. I have no idea what´s going wrong =(

How can i register my Window phone lumia 520

I have a problem in registration as a window phone developer. What are the steps for register as a window phone developer??

Hi,
Find below link to step-by- steps for register as a windows Phone Developer
[mod: link to spam site deleted]
Don't
forget to mark the right answer and vote up if helps you.

Windows phone lumia 620 not recognised by probook 450 under windows 7 profesisonal

Cannot get connected through USB cable, although it does still work with my older laptop

The vol down + power is only a reboot. Perhaps you might consider a reset from Settings>about>reset your phone.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Did you have the phone set to backup things to the One Drive on Microsoft servers?

Nokia Lumia 928 phone lockup after Amer Alert

Tonight I had my brand new Lumia 928 (I had just activated this phone 24 hours earlier) sitting on my desk, on but not plugged into anything when all of a sudden I heard three loud tones and I looked at the screen and noted that I received an Amer Alert and a vehicle description. Before I could even pick up the phone to look closer, the phone dialed on its own (I still had not touched the phone) the party I had last called about thirty minutes earlier. I apologized to this friend for the accidental call and upon hanging up the phone, the phone locked up with the Amber Alert still on the screen. I then experienced similar lock-ups to others where the phone would not power down and all functions on the screen were inoperable. Not being a registered member of Verizon, I was unable to access the temporary password sent to my phone, so I was forced to drive to the local Verizon company store and learned how to reboot the Lumia 928. Numerous workers there were not complementary to this phone or any other Windows Phone. It appears Microsoft can add an additional bug to the many they already have with this phone... Amber Alerts will freeze the phone in a powered condition.

I've had my Lumia 928 lock up on me; the key to "unlocking" it seems to be holding down the power button and volume down button simultaneously until the phone restarts, typically 10-15 seconds.
Gumshoe009 wrote:
Not being a registered member of Verizon, I was unable to access the temporary password sent to my phone,
This statement puzzles me - If you have a Verizon phone number and Verizon service... you also have a MyVerizon account. Temporary password? For what?

Nokia Lumia 1520 upgraded to Windows Phone 8.1 G.D...

Hello reader(S),
Today I accepted the Fast Ring (which was the only offered ring) programme on my Nokia Lumia 1520 to install the latest preview builds of Windows 10 and provide feedback for Microsoft... but here's the odd part, it installed Windows Phone 8.1 Update 2/G.D.R. 2 and doesn't show anything even remotely related to Windows 10, whenever I go back to the Windows Insider Hub it tells me that it'll reboot my device, then it shows me everything that's new in Windows Phone 8.1 (Blue) - with Nokia Lumia Cyan, and then doesn't change anything. It had an oddity in the ''migrating your data'' portion of the update where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, where it went, and then I'd literally watch the bar roll back, OVER and OVER again, after a while the update was done rolling out and since my Nokia Lumia 1520 is already a rubbish phone that constantly crashes and is so inusable for anyone without the patience of a Shaolin Monk that I can't give it away as a gift (I intend to give it to my sister eventually...), now I bought a Microsoft Lumia 532 mobile telephone last week, but after reading that some ''cheaper'' mobile telephones have trouble with Windows 10's technical preview I ought to install it on my Nokia Lumia 1520 which severely lacks in every respect, is a bug-fest and I wouldn't mind it getting "bricked".
¿So how can I install the Windows 10 preview? Note that I don't have a developer's account and did not download it via the Windows Phone Developer Preview Hub, I installed it over Windows (Phone) Update and did it exactly as other Windows Insiders previously have.
Sincerely,
Tula, the Quang

I also forgot to mention that I indeed have tried to roll into the Fast Ring programme again with no avail.

Windows phone Nokia lumia 530 can't download any apps error code 80070490

I have a new windows phone Nokia lumia 530. In trying to set it up I accidentally put a typo in my email address.I have done a use a different address as your primary alias, yesterday by making a new outlook account. However, I can't get the security code.
Every time I try to download anything, including Cortata it tries to send it to the email address that doesn't exist.
HELP!
Laurie 9323

Hi,
This is the incorrect forum however I have had this issue myself
The issue is based on the Microsoft live account verification, if you created a new Microsoft Live account while registering the phone or registering for a new store account you will need to log into the windows live website with the same credentials and
verify/validate the account.
Once done, power off the device completely, then power it back on and you should be good to go :)
Regards,
M
If you find my information useful, please rate it. :-)

Windows Phones 8.1 for lumia 625

I wonder that when will we have Windows Phone 8.1 for nokia lumia 625 ????

Very soon ..in the current Quarter (Jul - Sep) .. No specific date is available which may differ depending on the Region

Disappointed with my windows phone!!(lumia 620)

I bought a new lumia 620 as a back up to my android(htc one x+)..but I am very disappointed with some of these glitches..
1. No notification centre..it's really a pain!
2. Can't pay via SIM card to purchase an app..
3. Can't play high mp4, mkv, flv videos though I think the snapdragon s4 is capable to do it..is Nokia waiting for a developer to put up such an app at the store?!!
4. Limited file download size...!!! It's worst...I got an unlimited data plan and don't really have to care..why Microsoft has to protect me!! Instead they should turn it to a feature by allowing the user to decide the restriction..for example: if u have a 1 GB data plan you should be able to set a restriction which would protect you when your overall usage exceeds 1 GB! I feel as if windows is trying to follow APPLE blindly..why make it so complicated instead of user friendly!!
5. My handset does crash and restarts at least once a day..
6. Battery drains out too quickly..something which is not expected from Nokia
7. Very few apps..most of them are **bleep**..if not they are too costly..I even feel Microsoft should reduce the price of app hosting
8. Whenever I share via Bluetooth..my phone hangs for sure and there is no option other than removing my battery and restarting..
9. If any unsupported file format is downloaded I don't know where is it stored..and eats up my memory...
I am even using APPLE IPOD with which I share a better experience than my lumia...
I am sure to ditch this useless paper weight within a month if no improvements appear..
Sorry if my language is rough but it's my frustration with lumia..and I am fed up..expecting a good update...
And these are what I know is all consumers want..Nokia and Microsoft should think about consumers satisfaction above all!!!
Thanks
Solved!
Go to Solution.

Paying through your mobile account for apps is the responsibilty of your network provider to support this feature for Windows Phone, so you need to take your complaint to them.

Issues with 32GB micro SD with Windows Phone 8 and Lumia 810

I bought 32 GB micro SDHC card (Sandisk) that causes issues such as:
(1) tap Settings - then blank screen - then go back to Home
(2) when shutting down WP8, it says "goodbye" forever and it does not go away. I have to detach the battery.
(3) Occasional freezes - need to do step (2) to force reboot
(4) Go to music > songs, causes OS to freeze
(5) Go to music > albums, select one and cannot play - OS freeze
I have huge library of MP3 and WMA that I want to keep them in the SD. I did it in 2 ways:
(A)
Attach the micro SD (with adapter) into Windows PC, copy music folders to SD with Windows Explorer.
(B) Attach the micro SD into Lumia 810, connect it to Windows PC. Windows detects the hardware, then using Windows Explorer, copy he music folders to Lumia 810 > SD card > Music.
When I tried (A), 5 above issues came up. WP8 reported the SD card was corrupted. I run chkdsk to fix the SD card, but the 5 issues persisted after I inserted the SD. I formatted the SD card, and repeat
(A), but the 5 issues persisted.
I tried (B), then the copying process stopped in the middle. Windows Explorer reported error cannot copy file XXX. Then the 5 issues came up again.
I am running out of ideas. What's wrong? SD, Lumia, or WP8? What should I do to have huge music files on the phone? Sorry, I can't play from the cloud.

Hello,
You should ask in the
Windows Phone forums on the Microsoft Community forums.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Windows phone 8.1 on Lumia 620

I hv Lumia 620 can I update my phone software in windows 8.1 tell me how can I update....
Moderator's Note: The subject was amended.

Windows phone 8.1 has not yet been released. What is available now is a developer preview of the OS (not of the new Nokia Firmware). You will find more information on this HERE and HERE.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Windows Phone 8.1 Preview users still need to downgrade their OS in order to get Lumia Cyan

Just an FYI for those of you who jumped on the Windows Phone Developer bandwagon and subscribed to the Windows Phone Developer Preview to get an early look at 8.1. This is not such good news.
As is the case with all Microsoft Beta and Pre Release Software (Windows, Office, Windows Phone, etc.), there is a strong chance that the final cut of the software may not be compatible with the Beta or Pre Release versions of the application you are invited to download and sample. Based on the article below and based on the AT&T customer experiences, this, in fact, is the case with the WP Developer Preview of 8.1.
The Cyan 8.1 release provided to the carriers looks to see if you have DP 8.1 running and cancels the install if you do. Microsoft has not said when a compatible version would be available through the Developer Program or with US carriers.
There are directions on how to restore back to WP 8.0 if that is something you have to do. Or, skip the Verizon update, keep DP 8.1 and wait for Microsoft to release an update. Many are skeptical that Microsoft will do this; many are saying that the next Developer Preview will be WP 9.0. Regardless - the only way you will be able to install the Verizon version of Cyan 8.1 will be on a supported WP device running WP 8.0. There are many more details in the article below and the comments at the end of the article are filled with interesting information as well.
http://www.wpcentral.com/preview-developers-still-need-downgrade-lumia-cyan

primortal: Interesting post on WPCentral this morning about 8.1 GDR 1 for Preview Customers. Looks like those "in the program" may get GDR 1 before Verizon even gets around to releasing 8.1.
I had good results with all of the 8.1 Preview Releases I downloaded. While I did experience morning phone freeze and other slight annoying glitches, I did find that 100% of them were a result of using an APP called Clock Hub. Killed the APP and my ICON ran like a champ.
http://www.wpcentral.com/official-update-1-windows-phone-81-next-week-preview

WIndows Phone Lumia 928 Newbie

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