Windows recongnizes one iPhone but not other

My Mom asked my help because her windows XP PC will no longer recognize her iPhone 3GS or my Dad's 3G for Photo transfer. They show up in iTunes and everything works fine there, but they don't show up anywhere else. I tried all the usual ideas regarding windows settings and drivers, etc but no luck.
The wierd thing is that when I plug in MY iPhone (which I only sync to my Mac) everything works fine! Windows recognizes it as new hardware found, it shows up in "my computer" and it asks what to do with the camera photos. However when I plug their phones back in, nothing happens.
We just updated to the latest firmware and latest iTunes and still nothing.
Any ideas?
Thanks in Advance.

Oh, I forgot to mention - My daughter's 2nd gen nano still works fine on this computer!

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