Windows update cannot run because service is not working.

Thinkpad E545, Windows 7 (64 bit) Professional. When I attempt to run Windows Update I get the message "Windows update cannot currently check for updates because the service is not working." Microsoft Fix-It does not help. I found a YouTube posted by Richard Lloyd and followed the steps: the Windows Update service is running, the Background service is running. Several web sources including Microsoft point to an Intel RST driver. I downloaded this driver g1io15ww.exe and ran the file, but still no joy. A solution would be welcome, and Happy Thanksgiving. -- Alan

Hello and welcome,
Your laptop is AMD-based (IIRC) so an Intel driver isn't going to help.
If the update issue is caused by the AHCI driver incorrectly reporting physical sector size (that's what those IRST reports are about) it might be fixed by installing the correct AHCI driver for your laptop:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e5...
There are other reasons for Win update failures, so this isn't a sure thing. Worth a try, maybe. I've personally only seen this issue with Intel hardware.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Similar Messages

Odd Run As issue with Windows 8.1 - Run As domain administrator not working

I'm having an odd issue on a Windows 8.1 laptop. I log in with my standard account, but want to open things like group policy management with my special separate domain admin account. so I press shift, right click, run as a different user - fill in my username
and password and get an access denied message. I verified I was using the right account info, verified UAC was turned off. I can run it as my non-domain admin account but of course I don't have access to everything. In the event viewer, I'm getting these messages:
Application log:
svchost (1648) SRUJet: An attempt to open the file "C:\Windows\system32\SRU\SRU.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8).
This and a few other similar messages show up in the application log, over and over again.
Also the Application log has a couple of these, showing up only when I try to open as the domain admin account:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. No user action is required.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-1856965257-1504725669-3833077565-143885_Classes:
Process 1072 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1856965257-1504725669-3833077565-143885_CLASSES
Any help would be greatly appreciated. I'm at a complete loss.
As a quick edit - I also am not out of space on the hard drive, I have many gigs on my partition left.

Hi,
This issue may occur if you do not have the appropriate permissions assigned to the folder.
Please make sure you have the sufficient permission to access the folder:
logon with that domain admin account to check if you could access that file.
If it works fine, logon with that domain standard user account do it again.
In addition, why didn't you run as administrator directly(don't use
Run as different user)?
Karen Hu
TechNet Community Support

Get Error Message "itunes cannot run because some of its required files ...

complete message that i see in a pop-up window -- "itunes cannot run because some of its required files are missing. Please reinstall itunes".
I check windows update. Microsoft says I'm up to date. When I reinstall ipod off the CD and/or itunes/quicktime from iTunesSetup.exe file version 7.0.2.16 it installs ok. If I choose unintall then reinstall or if I repair the itunes software the install program says everything is fine.
However when I connect to Ipod. The ipod window comes up in itunes and then shuts down real fast. Itunes continues to work but i can't see the ipod.
The showstopper happens when i shut down itunes after the attempt to connect the ipod. When I restart itunes i get the message -- "itunes cannot run because some of its required files are missing. Please reinstall itunes".
Reinstall **** resumes.
What files are missing?
It would be nice if the interface offered more details. Or I could go online to a self diagnostic and repair web page like Microsoft offers.
Things should be made as simple as possible, but not any simpler. -- Einstien..
I think things are too simple...
What are my options?
Help Please.

"itunes cannot run because some of its required files are missing. Please reinstall itunes".
Just uninstall and reinstall. If you get some kind of error in the uninstall process, then if it were me, I'd use windows system restore to restore your system right before the original install of iTunes. Even if you don't get the error when you uninstall, it sounds to me like it hasn't been installed properly. So if you decide to go with system restore and the same thing happens, I would download a fresh copy of iTunes installer from their website:
http://www.apple.com/itunes/download/
Make sure you download the one for Windows.
"I check windows update. Microsoft says I'm up to date."
This is because that you are. Microsoft has nothing to do with iTunes updates.

(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer

(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |

Hi,
Glad to see your problem resolved, Hope your experience is helpful with others.
Roger Lu
TechNet Community Support

Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???

Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???

You can't delete the update and your problem probably is not in the Update.
Check to see if Location Services is turned ON. (Settings > Privacy > Location Services)
What model iPad Mini do you have? WiFi or WiFi + Cellular
Have you recently changed WiFi routers?

Windows XP i-Tunes wont open.Message comes up "i-Tunes cannot run because some of its required files are missing.Please reinstall i-Tunes. Tried reinstalling but quits midway thru installation

I have Windows XP & until recently i-Tunes was working fine.Now when I try to open I get this message "i-Tunes cannot run because some of its required files are missing. Please reinstall i-Tunes. So I did. Midway thru ,installation stops & same message is repeated. So I uninstalled i-Tunes, Downloaded new one,went thru installation process for the same result & same message. Have tried procedure 4 times,resulting in same result each time. HELP!!!!!!!!!!!!!!!

I did try to uninstall and reinstall. It messed up my computer. I had to "RESTORE" from the prior days backup. This was not helpful at all. I'm used to losing all my stuff when I connect to iTunes, that's a whole other issue, but now I'm completely banned from any updates to my phone at all. Geeze.......

Cannot get windows update to run after hard drive install and recovery

I cannot get windows update to run after a new shdd 1 tb was installed.
I have a pavilion dv7 4083cl. My recovery set did not work so I used the OEM set.
Any help would be appreciated

Hello kjdsynz,
Have you taken a look at the HD & SSD manual? Did the recovery fail? If you take a look at this page for help with that.
Please let me know if this has helped.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

"HP Solution Center cannot run because your device installation is not complete"

I cannot use HP Solution Center because I only get this message when I start it: "HP Solution Center cannot run because your device installation is not complete". I am running Windows XP with an HP PhotoSmart Premium. I can print just fine and the printer is recognized by the PC and the network. I get the same problem whether connected wirelessly or through USB. I have re-installed all software multiple times. Please advise on how to get Solution Center up and running.

I had to do a total uninstall and reinstall of the driver. However, as you will see from this and other Support Forum threads there seem to be multiple stumbling blocks to the uninstall/reinstall process. Seems very glitchy. After nearly two days of unsuccessful tries I finally got it done. I did find three different official HP scenarios for the process, including one automatically sent to my desktop by HP upon one of the earlier failures. That sequence did not work work for me, but it was close--I got a partial install. But on another HP help file titled "Product Software Installation stalls or stops in Windows 7 with a USB connected product HP..." I found a six step process (with details for each), and it worked for me on the second try. Here are the six steps, plus extra things I did or discovered that could have helped make it work. I did step 5b. first: downloading and saving the HP driver file on my computer before starting other steps, since I elected not be be on the internet as I did the installation. 1. Uninstall the HP printer software. See my note below about four ways HP lists do to this. I used two of them.2. Turn off the 'terminate and stay resident programs (has to do with system configuration). See HP details.3. Clear temporary files and folders through Windows accessories.4. Disable firewalls (see my note below about this)5a. Disconned the cable from BOTH the printer itself and from the computer, BUT TURN ON the printer.5b. Get the lastest version driver for you printer from the HP site and save it where you can find it. (I did this first, before other steps, so I could install off-line)5c. Install the driver software that you saved. (see my note below about an optional step that helped me with this, so the install will complete, and not hang up)6. Enable the start up software that was turned off with step 2. (See HP details) Notes: there are versions of HP instructions that skip steps 2 and 6 and or 3 and 4, but that would not work in my case. I describe the steps that finally worked in case they can help someone else--this has been so frustrating. This uninstall/install process seems to be very touchy and perhaps changes depending on your printer or other configuration of your computer: Note about step 1: I found an HP document that listed four ways to uninstall. On my final and successful attempt I actually used two of the techniques. First I used the HP uninstaller program from the start menu program list on my computer stored with other HP stuff there. When I rebooted it did not appear that any HP programs were removed, but who knows, perhaps this got rid of some hidden file somewhere that had been causing all of the problems. Then I used the regular uninstall process from the control panel, and that worked. All HP programs were gone upon reboot. Note about step 3: I counld not believe this would help, but did it, and again, who knows, perhaps this is critical. Note about step 4: I assumed that step two 'terminate and stay resident programs' turned off my McAfee firewall and antivirus, so I did not turn it off. And I elected to be off the internet during install because I am always fearful about turning off those programs. However, and this may be the source of problems for many people, the HP list was very specific to turn off the Windows 7 firewall. I checked it and it was running, even though I thought McAfee was in charge. So I did turn off the Windows 7 firewall. Subsequently I learned that many people who have upgraded from earlier Windows operating systems to Windows 7 have the Windows firewall operating along with their other firewall, without knowing it. Apparently this does not happen if you did a clean install of Windows 7 rather than an upgrade install. Note about step 5c: On many of my tries the installation program would not terminate or complete, and I would get a partial install that allow some functions of the printer to work, but not Solutions Center. The only way I found to prevent this was at the step near the end, where you hook up the printer, select the box that says it's okay to connect it later. The installer program dumps an icon on you desktop that allows you to connect the printer after the installation shows complete and terminates by itself. By clicking the icon and plugging the cable into computer and the powered-on-printer when directed, the device installs perfectly. That was the only way I could get a full install, or get the installation to terminate. During the two days of trying to make this work I also reinstalled the latest version of Flash player since I read that HP Solutions Center needs it to show screens on your computer about printer functions. Of course downloading Flash onto a 64-bit version of Windows 7 is a little tricky too, but not that difficult. I do not know whether that was important, but it is one more thing to try if you can't make your Solutions Center part of the printer program work. I learned way more about the unintall/install process than I ever wanted to know. Sorry to be so wordy, but after two days of frustrating work on this I thought I should share this, in case any of these ideas could help someone else who is hung up on this. Perhaps there is an easier fix somewhere. The six-step process was on an HP help site and was not even for my specific printer, but the similar list from my model did not work. Wish I knew what the secret to success might have been.

Recently updated itunes to (10.22.14) when attempting to open itunes, it fails to open and I get this message: itunes cannot run because some of its required files are missing. Please reinstall itunes.

Just updated itunes to (10.22.14) and itunes won't open. I get message: Itunes cannot run because some of its required files are missing. Please reinstall itunes. Is there any other way to troubleshoot this other than reinstalling itunes?

With that one in that context, I think we should check for malware.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

During deployment :windows installation cannot continue because a required driver could not be installed

During a deployment from wds i get the following error with windows 8.1 "windows installation cannot continue because
a required driver could not be installed".
Hardware : Gigabyte GA-Q77M-D2H.
I got image from installation Disc.
When the error occors this is the event in the admin-log on server 2008R2
The following WDS Client has encountered Fatal Error:
SessionGuid: {01208fe1-bb0c-49d6-9e32-0000da4897af}
MAC: 000C29D627F6
IP: 192.168.208.86
ClientGuid: {2f904d56-a52b-3220-a351-79ecd5d627f6}
Arch: 9
ErrorMessage: Windows installation cannot continue because a required driver could not be installed.
What to do?
Thank you in advance.

Hi,
The problem is a unsuccesful installation of driver in the driverstore, the first step would be to ensure that you are using the latest driver for the hardware and operating system or you’re experiencing
compatibility issues with a driver.
Then I suggest pressing shift+f10, and type diskpart then lisk disk, view whether all disks work fine.
Regards,
Yolanda
Yolanda
TechNet Community Support

HT4623 Cannot update from iOS 6.1.3 to iOS 7...says that I cannot verify because I am not connected to the internet when I am clearly connected to the internet. I've tried from home and school. Now what?

I am trying to update an iPad 2 to iOS 7. It hasn't updated since iOS 6.1.3. When I try to update it, I get a msg box that tells me I cannot verify because I am not connected to the internet. This is not true because I AM connected to the internet here at school. I've tried at home and it does the same thing. What to do now?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?

I just purchased an Iphone 5 and i cannot sync it because I'm not able to update my itunes because I'm not able to update to Osx 10.7?

Apple is selling Mac OS X 10.6 on their online store, and 10.7 by phone. The latest version of iTunes requires 10.6.8 or newer.
(72029)

HT4528 First of all I cannot update my device because I do not have enough memory, so I tried to delete some apps and to no avail can I get enough memory! So wondering if I should even update because I do not want to loose everything on my phone.

First of all I cannot update my device because I do not have enough memory to update my device. So I started deleting my apps and to no avail could I get enough memory. So I am wondering if it is worth the update if I have to loose everything on my phone ! Secondly one of the apps I deleted is the facebook app and now I tried to put it back on and it will not work! So now I have deleted stuff and can't get it back and still cannot do update!

It requries 3 gb to update over the air.
If you connect to iTunes you can backup the phone, then update the phone through iTunes instead, where it doesnt require 3 gb free on the phone.

Windows update cannot currently check for updates

dears
when I Try to update my windows 7 by clicking on windows update ( control panel or windows update) I get some notification saying
"windows update cannot currently check for updates because of the service is not running you may need to restart the computer"
I have tried with 2 solution in internet found but not successeded as below :
1) stop windows update service and rename " SoftwareDistribution" folder in order to be created later after restart aformentioned service" and some solution as for stop "Background Intelligent Transfer Service" before windows
update service even though didnt pass.
2) run windows update troubleshooter to idnetify the problems and fix the issue , it tells me its fixed but nothing there.
I need your support please if somebody encounter that to let me run my windows Update for more information its colored with red.
Ali Hadawe

Hi ,
First of all ,I would you suggest to check the status of the "Windows update "services " and "Background Intelligent Transfer service".Run "Services.msc" to open the services manager.
Someone has tried the following methods to resolve the similar issue,please have a try :
1.go into Windows Update and change the settings to "Never check for updates (not recommended)", click OK, and then change it back to "Install updates automatically".
2.Turn on the Windows Defender and update it .
Here is a link for reference :
windows update cannot currently check for updates because the service is not running window 7 HELP(pay attention to Brook and Gab_Power`s answers)
https://social.technet.microsoft.com/Forums/en-US/ee85d867-ce2f-412f-8c03-f43ab92132cc/windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running-window-7-help?forum=w7itproinstall
If the issue persists, please run the fix it tool in the following link to reset the windows update components to have a check .
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Best regards

Remote Desktop Connection - cannot proceed because authentication is not enabled

Hello,
I try to connect via RDP from a Windows Server 2008 R2 to another 2008 R2 Server.
I always get the error message.
The connection cannot proceed because authentication is not enabled and the remote computer requires than authentication be enabled to connect.
On the target machine the Remote Settings are set to:
Allow connections from computers running any version of Remote Desktop.
Firewall is disabled on both servers.
Therefor I do not understand why I get an error message, that authentication is required.
The target box is a nearly fresh syspreped machine with all current Hotfixes installed.
I already found a lot of people having that problem by using XP (old RDP client), but no one seems to have this problem when connecting from 2008 R2 to 2008 R2.
Thank you very much in advance for every hint.
BR
Matthias

Hi Matthias,
First I would like to confirm if you have deployed RDS (Remote Desktop Services) and you got the error, if so, please check this option
TS Configuration, >> RDP-Tcp Properties >> change the Security Layer to "Negotiate"
Then Recycle the TS Gateway service.
Refer to:
Unable to connect to Server using the Remote Web Workplace (RWW) Small Business Server 2008
If this issue has nothing to do with RDS, and I suppose you used the cmd "mstsc" to remote access. This issue may also occur because of the version of mstsc, please make sure it has been upgraded to the new version.
In addition, Did you have another newer server available like Server 2012? So we can test and try to use Server 2012 to remote access Server 2008 R2, and check if the issue persists.
If there is anything else regarding this issue, please feel free to post back.
If you have any feedback on our support, please click here.
Best Regards,
Anna Wang
TechNet Community Support

Windows update cannot run because service is not working.

Similar Messages

Maybe you are looking for