Windows update issue error code 8020002E and 80004005

Question

Hi
I have a virtual machine(on Hyper V) with Windows 2008 R2 Standard When I did windows update it installed few of the updates and then started giving me the following err code 8020002E and 80004005.
Points which i noticed are
In the event viewer it is giving the following log
Log Name:      Application
Source:        Windows Error Reporting
Date:          9/5/2011 11:13:35 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      RHFPSR01.awa.com
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.5.7601.17514
P2: 80004005
P3: 73A58E93-789F-410C-9D7F-CE577CBF2903
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b
Analysis symbol:
Rechecking for solution: 0
Report Id: f3401ae7-d796-11e0-8670-00155d322f01
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-05T08:13:35.000000000Z" />
    <EventRecordID>5149</EventRecordID>
    <Channel>Application</Channel>
    <Computer>RHFPSR01.awa.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>WindowsUpdateFailure</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>7.5.7601.17514</Data>
    <Data>80004005</Data>
    <Data>73A58E93-789F-410C-9D7F-CE577CBF2903</Data>
    <Data>Download</Data>
    <Data>101</Data>
    <Data>Unmanaged</Data>
    <Data>
        <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>f3401ae7-d796-11e0-8670-00155d322f01</Data>
    <Data>4</Data>
  </EventData>
</Event>
Secondly when i downloaded the service pack 1 separetly and installed, it got installed without any err.
Basic trouble shooting i have done like
1>reset windows update component
2>Clean boot up option also
but it did not work please can any one help me with this issue
Thanks

Answer 1

Hi,
I would like to suggest you perform the following steps to troubleshoot this issue:
1.   
Stop the Windows Update service temporarily.
2.   
Run the following commands to rename the SoftwareDistribution directory.
cd %windir%
ren SoftwareDistribution SDTemp
exit
3.   
Start the Windows Update service.
If the issue persists, please also reset Windows Update components and run System Update Readiness Tool. For the detailed steps, please refer to the
following Microsoft KB articles:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821
If some system files cannot be fixed by System Update Readiness Tool, please also refer to the following Microsoft TechNet article for how to replace
them.
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
Regards,
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