Wireless connection failure

I've just purchased an projet 8610.
When I try to setup the wireless connection, no network is detected. The printer screen gets stuck on finding wireless network screen and eventually hangs on this screen.
I have rebooted router and the wireless network can be seen by all other devices.

Let us try a different way to connect the printer to the wireless network. At this time, have the Ethernet cable connected to the router.
Gather the I.P address the printer has, touch Setup> Network> Ethernet> View Ethernet Settings.
Type the I.P address into the address bar of your web browser and then hit Enter, the Embedded Web Server should load..
Click Network> Wireless (802.11)> Wireless Setup Wizard. Follow the steps and see if you are able to connect.
Remove the Ethernet (from the back of the printer) if prompted or when the Wizard is complete.
If you are unable to connect;
Go back to the Embedded Web Server, click Network> Wireless (802.11)> Advanced.
Type the network name / SSID exactly.
Enter in the WEP or WPA and click apply.
Remove the Ethernet (from the back of the printer) after you click apply
Let me know the result.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Similar Messages

Odd wireless connection failure

I have a Powerbook G4 that I have been wirelessly connecting to the net with for about 1.5 weeks in my apart Everything has been working smoothly until lastnight. I turned on the computer and opened Safari. No connection. I checked the airport status and I am connected and have a pretty good strength signal. I tried opening iTunes and it wouldn't even open. I got sick of it and 'force quit' the program. The minute I selected 'force quit' iTunes opened. I was able to recreate this several times. Still no access to the net with safari or ie. Any suggestions? I'm stumped and a new mac user. This is my first issue. Thanks.

Hi,
If you haven't done so already, try just opening System Preferences->Network and running the Assistant.
You could also try deselecting and reselecting your network in the Airport menu to force a new connection. And try opening Internet Connect (from the Airport menu) and selecting your wireless network there.
Failing that, I have a top suggestion for you.
If you are connected to a wireless network but not the internet, try opening System Preferences->Network->Airport->TCP/IP and look for the Router IP address (number). Copy this and enter it into the D.N.S. field, then click apply. I don't know why this should work (especially if you are using DHCP) but it often does.
Good luck.
Gaberdine.

Wireless Connection failure with Connectify

Dear Sir,
Any guidance to connect my BB through Connectify with Wifi Connection ??
Connectify is a software that installed on my Notebook and functioning as Wireless Access Point (WAP).
I have succed to connect through my other Notebook and Nokia Mobile Phone with wifi connection
Thank you

Hi,
The status: 0XC000005E means there are currently no logon servers available to service the logon request. According to your description, the only way to resolve this problem is to restart the RADIUS, so some progress may be failed, or server(RADIUS) hang.
I suggest you to restart the service of Network Policy Server when this problem happens again:
1. Open Network Policy Server snap-in.
2. Right click NPS, and select Stop NPS Service.
3. After stopped, then select Start NPS Service to restart it.
Besides, install the newest update on the RADIUS. Check the event viewer and to see if there are some records relate to server hang.
Reference the link below for detailed information about troubleshooting server hangs:
http://blogs.technet.com/b/askperf/archive/2007/09/25/troubleshooting-server-hangs-part-one.aspx
http://blogs.technet.com/b/askperf/archive/2007/09/25/troubleshooting-server-hangs-part-two.aspx
http://blogs.technet.com/b/askperf/archive/2008/05/06/troubleshooting-server-hangs-part-three.aspx
http://blogs.technet.com/b/askperf/archive/2008/05/06/troubleshooting-server-hangs-part-four.aspx
Regards,
Eve Wang

E2500 constant connectivity failures when secure wireless configured

My E2500 constantly drops connectivity (wired and wireless) when secure wireless is configured through the Linksys Connect software. The problem doesn't happen if the router is left unsecured.
Router Firmware: 3.0.00 build 6.
ISP: Comcast cable
Cable modem model UBEE D3.0
I use a mix of wired and wireless - the PCs are wired and the tablets and phones use wireless connections. The laptop uses wired at the desk and wireless elsewhere.
When I first got the router and used Linksys Connect to configure, the connection was moderately stable for about a week, then started dropping frequently. Recycling the modem and resetting the router to factory defaults stabilized the connection.
Today I re-ran the Linksys Connect software to configure secure wireless for my wireless devices, and the intermittent connectivity problem came back immediately - I couldn't get more than a minute or two online without the connection dropping out.
I don't like running without secured wireless connection, but I don't see an alternative.

Wireless Configurations
What wireless modes are you using?
2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or Mixed on 5Ghz?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz. http://en.wikipedia.org/wiki/List_of_WLAN_channels
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=f2625b15a5d7454b8e7fafbe65d5aa63_4009.xml&pid=80&r...
What security mode are you using? Preferred security is WPA-Personal. WPA2 Only. http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=8ce9e83bd3784001aee72da7f1ef48e8_Changing_the_basi...
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=19073
What wireless devices do you have connected?
Ensure any devices with WiFi adapter drivers are updated.
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use http://www.techspot.com/downloads/5936-inssider.html to find out. Use v3. How many?
WMM Support must be enabled for single wireless N mode to function.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&articleid=5471
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=d9a3b1b2039741948a2365b053a93ea8_3759.xml&pid=80&r...
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-esse...

After downloading Yosemite, my HP Photosmart D110 printer will no longer work. The wireless connection is fine but says it cannot find my printer when trying to print.

After downloading Yosemite my printer, a HP Photosmart D100 will no longer print. The wireless connection is fine, and a test page printed perfectly directly from my printer. When trying to print from my computer, it says it cannot connect or find the printer. I tried downloading the most updated software from HP website but it doesn't appear to be helping.

Try resetting the printing system.
OS X Mavericks: Reset the printing system
If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
Network Printer Troubleshooting
HP – Wireless Printing Center
HP – Printer Not Found During Wireless Installation

HP Officejet Pro 8100 Wireless Connectivity Issue

Hi, I've just purchased the HP Officejet Pro 8100 and have not been able to connect via wireless to the home network. I've tried connecting to 3 different routers and no success. Steps I took were as follows.
Steps:
1. Insert Driver CD
2. Install HP Driver Software
3. Follow on screen prompt for wireless connectivity
4. Was prompted to connect USB cord temporarily
5. Prompted to select SSID
6. Prompted to enter WPA Security Key
7. Screen saying your printer failed to join the following Wireless network.
8. Humored myself and read all the troubleshoots. No good.
9. Downloaded and Flashed new firmware to Printer. New Firmware installed. Still did not help.
*One thing to note: On the Failure to connect to Wireless network Error on Step #7 it says something about MAC address filtering and to enable the above MAC address. The funny thing is there is no MAC address supplied above. The field is blank. All that aside, MAC address is disabled in the first place anyway. Just wondering why the printer software doesn't know the printers own MAC address.
Attempted to setup printer on the following routers...
Router #1
Router: e4200
Local IP: 10.0.0.1
Subnet: 255.255.255.0
DHCP Range: 10.0.0.10 to 10.0.0.59
SSID: "Kosmos 2.4" and "Kosmos 5.0" 2.4ghz and 5ghz bands respectively
Channel Width: 20mhz or 40mhz
Wirless Mode: a/b/g/n
Security Mode: WPA or WPA2 Mixed Mode
Router #2
Router: EA4500
Similiar Setup as Router #1
Router #3
Router: 2wire 3801HGV
Local IP: 192.168.1.254
Subnet: 255.255.255.0
DHCP Range: 192.168.1.64 to 192.168.1.253
SSID: "u2" *Eliminated Spaces in SSID
Wirless Mode: b/g
Security Mode: WPA2
If anyone could shed some light that would be great. Otherwise I guess ill be returning it very soon.

Now you know why you were unable to connect.
Absolutely. It should be broadcasting its own SSID.
This link goes to a factory reset document for your printer.
is your printer still in warranty?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Wireless connection issues

I have read extensively on this problem and it seems others have the same issue, however I will fully document the problem I have here and will also be sending this to apple as a bug report.
I have a Macbook Pro (3.1) running leopard 10.5.4 however these issues have occurred since 10.5.2 from memory, it may have been after an airport update but I wasn't using wireless around the time I updated. The router I have issues with is a Zyxel P660HW-T1, on which I have updated to the latest firmware (which isn't that new). Since an update I cannot connect to the router when using WPA encryption. This includes WPA-PSK and WPA2-PSK, on any wireless channel. The console errors when connecting are:
Aug 10 12:33:20 Nicks-Mac kernel[0]: AirPort: Link Up on en1
Aug 10 12:33:27 Nicks-Mac airportd[347]: Error: Apple80211Associate() failed -6
Aug 10 12:33:27 Nicks-Mac SystemUIServer[135]: Error: airportd MIG failed = -6 ((null)) (port = 55559)
Aug 10 12:33:27 Nicks-Mac airportd[347]: Error: processcommanddict() failed
Aug 10 12:33:27 Nicks-Mac SystemUIServer[135]: Error joining BroW: Connection timeout (-6 timeout connecting)
When connecting, the menu bar icon appears connected for a short time and then disconnects and the dialog box reports 'Connection Timeout'. Since this problem occurs I have reformatted the computer, reset the PMU and PRAM, and successfully connected to many other wireless networks using encryption. I have tried connecting to the network using windows in boot camp, and it doesn't work there either so the issue is firmware related. There were no issues before the update.
I have successfully connected to the wireless network using many other devices, including windows and linux computers, and windows mobile devices. Interestingly an iPod Touch exhibits the same problem; it used to work and now doesn't.
While I know buying a new router or Zyxel releasing a firmware update would resolve the issue, I feel that because it works with standard PC devices it is apple that should be resolving this problem as they created it. This router was one of the most popular on the store I bought it from here in the UK, and so it should be a fairly big issue. If the problem has been created due to a security hole in the WPA protocol being plugged, or something similar to this, it is understandable. Official word from Apple is needed on this!

William Kucharski wrote:
You won't get official word here; it's just users here.
I know, I wasn't hoping for official support or in fact any kind of help, I was posting this more as information for other users. I will be submitting it as a bug report in the hope it will be recognised officially. I don't think there is anything I can do that will resolve this.
As far as the connection goes, if it was truly the router at fault it wouldn't be Apple's problem to fix, as Apple codes their drivers to comply with recognized wireless standards and it isn't Apple's responsibility to write their code to accomodate routers that don't.
As I said it would be understandable if this was caused due to a bug fix in the protocol by apple and I would not expect a fix. That's the information I'm hoping for but doubt I will get. Having said this, think about it from the end users point of view. In terms of 'Just works', Mac 0 PC 1.
That having been said, you know from your experience connecting with other routers that it's not a blanket bug, so the next question would be what's different about your network that is causing these connection failures.
One thing to try is to try removing all known networks from your known networks in your Network preference pane, and add them back.
As I said, this is an issue with Apple devices, and seems to be a firmware and not a software issue. I have reformatted and tried connecting in windows, had the same problem with an iPod touch and a Macbook.
Message was edited by: Nick Brook

HP Officejet 6500A Plus will not maintain wireless connection reliably

For the HP EXPERTS on Expert Day, April 18, 2012:
B.L.A.T. (Bottom Line At Top): We have an HP Officejet 6500A Plus purchased about 5 months ago. We wanted to use it as a wireless-connected printer in another room besides our home office. It is useless to us because it will not maintain its wireless connection, even sitting just a few feet from the router in the same room. Except for numerous hours of troubleshooting, we have left it sitting powered up, but unused and idle, for almost the entire 5 months in our home office. DURING ALL THAT IDLE TIME, IT HAS LOGGED OVER 3,200 DISCONNECTS, at a consistent rate of 24 disconnects every 24 hours, even though it ALWAYS reports that the wireless signal quality is “EXCELLENT” (all this is according to the Wireless Network Test Reports we’ve printed throughout the last 5 months). So our question is, what is it that this printer is trying to do once an hour over a wireless connection that is causing these thousands of disconnects? And how can we stop it?
NOTE! Before you round up the usual suspects (namely our router and our PC firewalls) please note that we also bought an HP Officejet Pro 8600 Plus ON THE SAME DAY as the Officejet 6500A Plus. The 8600 was also installed with a wireless connection, and has worked without a single network issue for the entire 5 months.
NOW, FOR THE REST OF THE STORY…
WHO WE ARE: My wife and I have worked on HP equipment for 33 years, starting in 1979 as corporate customers of HP when we worked for Exxon; then we both worked for HP directly for 17 years; and we’ve now used dozens of pieces of HP equipment in our home during the last 12 years in retirement. We’re primarily software folks, so we’re not exactly experts in hardware and networking, but on the other hand, this ain’t our first rodeo either.
OUR CONFIGURATION:
PC’s – All running Windows 7 x64 with all important patches applied and Norton Internet Security 2012: HPE-270f and HP AIO 200-Quad, each with full 6500A and 8600A drivers installed on wireless connection. These 2 PC’s themselves can connect either wirelessly or via Ethernet to our home network. The 270f has a dual-band wireless board. Both bands work. We also have a new dv7t laptop with only the full 6500A driver installed via wireless connection. The laptop is now upstairs and it’s connected to our home network wirelessly without any issues. (This is where we had hoped to also put the 6500A, but it needs to work reliably via wireless connection.)
ROUTER: Netgear N600 WNDR3700 providing Ethernet and wireless networking. Router provides a very strong wireless signal throughout the house. No wireless problems with any other equipment including an iPod, two Kindle Fires besides all the HP equipment.
PRINTERS: Besides the two HP printers, the HPE-270f PC has a Canon MP960 installed on it. And if we can’t get the 6500A working right or replaced with something that does work right, we may be buying our second Canon printer. By the way, on the 6500A, ePrint and App’s are set to ON, but of course they’re not being used, just like everything else on this AIO.
OTHER: We also have a Sonos music system that connects to our network via Ethernet and has its own proprietary mesh network (on another frequency) for transmitting ripped music wirelessly to speaker units throughout our house. (If you aren’t familiar with this totally cool system, check out sonos.com). We’ve never seen any evidence of interference between these two wireless networks, or our wireless phone sets either.
HP TOOLS AVAILABLE ON ALL 3 PC’s: HPU
UPDATE 5.003.001.001 (reporting everything up-to-date); HPHDU 3.1.0.17; HPPDU 5.0.0.015 and HPNDU 4.3.0.002.
SYMPTOMS: The 6500A Plus installs quickly and easliy, and connects wirelessly just fine during installation. But sometime over the next hour (usually less), it disconnects and won’t print from PC applications. Sometimes the application puts up an “Unable to communicate with printer” screen, even though the PC usually thinks the printer is “ready”. Other times, the PC thinks the printer is offline (but printers don’t have “offline” buttons anymore!). Often, if you just leave everything alone, the 6500A will somehow reconnect and print out the spooled file 5-30 MINUTES later. So it does usually seem to be able to recover given some time, but that doesn’t always fit our schedule! Occasionally, turning the wireless radio on the printer off and back on will fix it right away. But usually, you have to power the printer completely off, and then back on. As far as we know, that always fixes it…..until the next disconnect a few minutes later!
PREVIOUSLY TRIED: After reading some of HP’s wireless network support websites, I manually assigned a fixed IP address to this printer. It didn’t seem to matter; according to the wireless network test report, it still logs disconnects at the rate of one per hour, and all the failure symptoms were the same.
We also dabbled a bit with setting this printer as “trusted” to the Firewall, but that didn’t seem to matter either.
Next, we connected the printer via Ethernet. The printer immediately started to work, even though it had just been in its “failed” state over the wireless connection. As far as we know, it never failed while connected via Ethernet. This seems to point to a purely wireless hardware/firmware problem on the printer itself.
Late last year, I tried two different chat sessions about this with the inter-continental AIO support teams, each one lasting several hours. Unfortunately, none of their optimistic solution scripts seemed to fit our problem. They both seemed determined to reconfigure the 6500A as a TCP/IP printer, which of course worked fine initially, just like everything else. At this point, they would understandably want to close the chat. But 20-30 minutes later, we could no longer print to it. During the second chat, they got into one of our PC’s remotely and effectively turned off the spooler (by selecting “Print Directly” or something like that). After that, all was well again (as usual) UNTIL the printer disconnected, at which time attempting to print from that PC would HANG the application (since the spooler was no longer buffering) and eventually hang the whole PC. One giant leap backwards. That’s when I gave up on the multi-hour chat sessions.
The three diagnostic utilities (HDU, PDU, NDU) have been tried over and over. When the printer is in its disconnected state, the DU’s usually don’t detect the 6500A at all, or if they do detect it, they are unable to fix anything. Frankly, it’s easier to just power the printer off (which takes about a minute) and power the printer back on (which takes more than a minute) and then wait for the spooler to kick in (usually about 30 seconds). BUT WE DON’T CONSIDER THAT A SOLUTION!!
B.L.A.B. (Bottom Line At Bottom): We have used up nearly the entire black ink cartridge and at least a ream of paper troubleshooting this brand new printer, to no avail. This printer is useless to us unless it can maintain a wireless connection reliably. Please help!
Thanks –
Bob and Jane
(Note: we have an appointment from about 11:20 am EDT – 1 pm EDT, 8:20 am PDT till about 10 am PDT)

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

Problem with HP Deskjet 3055A J611-n wireless connection

Hi,
i'm a newbie in the forum. I have to fix a problem i had this morning with my new printer HP Deskjet 3055A J611-n.
First of all I'd like to know the reason why I found the 3050A J611a installer CD in the box, I hope it's not a mistake and drivers are the same I should use to install the machine.
Then, I have a problem with the wireless connection. When I tried to connect my printer to the router, my printer found the connection and suddenly it kicks out all the laptops connected to the same network. It brought to the failure of the installation, because the printer found the router but it also couldn't finish the installation properly given that the laptop was disconnected.
Can anyone help me in fixing the problem, please?
Thank you in advance.
This question was solved.
View Solution.

OK, restart the router by pulling its power plug momentarily.
Next, on the front of the printer push the Wireless button and then go to Restore Defaults.
Make sure the USB cable is NOT connected to the printer, then download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Satellite L500 - Lost wireless connection

My Satellite L500 recently lost wireless connection. I looked up the Realtek wireless device in Device Manager, and it says the device is working properly. I have tried using "ping 192.168.1.1" to reach the router, and I get "Transmit error - general failure".
Any ideas?

Hi buddy,
And now does Windows recognize some WLAN networks in range? Your posting lost wireless connection is not very useful
You should try a WLAN driver update that you can download on official Toshiba page:
http://aps2.toshiba-tro.de/wlan/
If you still cannot find or connect to WLAN networks disable the WLAN power saving mode in Windows power profiles. You have to set it to maximum performance.

Nokia 5800 - Loses the wireless connection

Hello.
I have a Nokia 5800 cellphone from a week ago.
I have a problem with the WIFI (Wireless connection).
If I connect to a WIFI, in approximately 5 minutes the connection hangs, losing the connection. It seems random hangs.
It happens in all applications, and I have to connect again.
I tried with several different connections (WIFIs), and the same result.
Sometimes it stays connected longer, but generally falls.
Anybody know it can be, and the solution?
Thank you very much.

I have had this happen as well sitting right across from my router. Can be working fine and then all of a sudden kicks me out to the home screen. Since there is no connection failure message I have to conclude that it is a random bug, possibly with the built in browser. I have not tested this with Opera Mini yet to see if it is hardware or software related.
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

Time Capsule connection failure

My Airport Time Capsule has a "Connection failure" message in my finder. The actual device flahes orange, it has been doing this for a while but it hasn't been a problem until now. I've always been able to connect through it to WiFi and backup wirelessly. Now My wifi is connected but I can't back up my time machine. I'm not sure how to "reset" it, and it doesn't seem to have any other problem when I looked at the diagnostics. The "Connect As" doesn't work either as it says I need to check my network connection.
Thanks for the help

Reboot the TC alone..
No luck reboot the whole network.. restart in correct order.
Modem.. TC.. wait 2min for each.
Clients.
No luck.. are you on Mavericks.. we will need to detail a whole full network reset to factory and overhaul.
To do that we need full network info. Models and versions of everything.

Connection failures between iMac and Macbook Pro

I'm experiencing frequent connection failures over my wi-fi network between my iMac and Macbook Pro on an otherwise strong, stable network. I can connect both of my computers to the Airport Time Capsule that I use as my wireless router without a problem, but for some reason I get connection failures between the computers say, 50% of the time. Sometimes it works fine, others it just hangs before giving me an error message. Any suggestions?
OS 10.9.3 on both machines
Apple Airport Extreme Time Capsule
iMac, 3.06GHz i3 (2010)
Macbook Pro Retina, 2.4 GHz i7 (1st Gen)

Hi jt in nyc,
Some checks:
Use Airport Utility on one of the machines
- Click on the Time Capsule ( enter password if prompted )
- Click on the Edit button
Under Airport Utility -> Wireless -> Wireless Options
Are the Time Capsule Wireless options set correctly?
- Country -> you know this, change if it is not
- 2.4GHz and 5GHz Channel set to Automatic
- Click on Cancel button to return to the Airport Utility graphic diagram.
- Click on the Time Capsule
- Click on your machines listed beside wireless clients
Are the machines reporting an excellent quality at different distances from the Time Machine?

My computer keeps losing its wireless connection

I have a second gen Airport Express connected to a DSL modem; my main computer is a Mini, late 2012 model, running Mountain Lion on 8 gb ram. On this network, I normally also connect a MacBook running Leopard, and iPad and an iPhone.
The Apple Airport Express model is not the newest, it is A1264 54 Mbps Wireless N Router (MB321LL/A). I've been using it about 2 ½ years without problems.
Just recently, however, my Mini has stopped holding on to the connection. At first, I figured it was a network issue, but I've done' some trouble shooting and find that is not the case. The network is fine when I plug ethernet direct from the modem into my computer, and I have even gone so far as to set my computer up as the wireless point of connection for the other devices, and the connection speed makes me think that the wireless card in the computer is operating just fine.
When the Airport is the wireless connection point, all the other devices have no problems, but the Mini is just awful; I have found after considerable frustration that when a page fails to load or another call to the network fails to execute, I can mouse-click the wireless symbol on the menu bar and see that the Wi-Fi is "looking for Networks," and after a brief pause with the spinning wheel animation, it finds my network in the list and turns itself on.
Forgive me, but WTH? I suspect this is something fairly simple, a setting, but what? I was all set to buy a new Airport Express, but I really don't want to if this is something fixable.
Does anyone know what's going on here?
I can tell you that the modem is set to "bridge" mode. After 10 years, the modem was replaced about a year ago, but I've had this setup for about 11 years, DSL in to a DSL modem to wireless router (always the original Apple Airport Base Station or an Airport Express, I've cooked a couple over the years).

Thanks, that may put me closer to a fix, but I'm not there yet.
I'm not sure I made it clear, what's happening is the WiFi grip on the internet hangs and then drops. I have learned that when the browser progress bar halts or a podcast download slows to a crawl, I can click the WiFi icon on the top menu and it will sometimes goose the network back to a secure connection and the task will complete; other times it drops entirely, forcing me to restart everything.
I have now ordered a new Airport Express, but won't have it until the week-end. I will then have 3 months of phone support. I was shocked to find Apple has raised the price for phone support, and while I did get a little free help yesterday, all the woman really did was get me to buy new stuff. I can't afford this. And I will bet that the new router will not solve the problem.
I am trying to use the Wireless Diagnostics app to get some idea of what is causing the connection to hang and fail. The Apple support person did not suggest this, but I am using the utilities feature to actually watch the connection struggle and then drop; I then generate a WiFi report and try to see what was happening when the failure occurred.
Sometimes these drops are temporary, and sometimes they require a modem and router re-start.
The problem is, I have no idea what these reports mean. I have tried to read the instructions, and I'm not doing very well at that. AFAICT, there is no problem with any of my settings. Other devices on the network do not lose connection the way the mini does. I don't use any location settings. so that's not applicable. I have gone over the "best practices" list and think I'm in compliance with all the recommendations. It seems odd to me that the Apple page [About Wireless Diagnostics - Apple Support] tells the user what's in the diagnostics report, but does not mention what to do with the information, how to understand it or use it. I have been watching the performance graph, and sure enough, when the connection fails, the graph reflects the failure. It operates in the excellent range most of the time, or slips into the "good" range, but I have not seen it in the poor range, it just drops. Then the Airport Untility shows the router with a yellow triangle sign with an exclamation point in the middle.
I can post the WiFi logs if anyone can understand them.

Stopped accepting wireless connections

Over night (sometime between 5:17AM and 8:30 AM CST) my Time Capsule (firmware version 7.3.2, model MB277LL/A) simply stopped allowing wireless connections. The problem was solved by rebooting (power cycling) the TC, but I give a detailed report below in case someone sees something similar or actually understands what the cause of the problem was.
During the problem, the TC continued to work fine over the wired network. This included, Time Machine backups, logging to my syslog server, and everything else one might expect. It also continued to advertise the SSID wirelessly. But attempts to join the (WPA, shared private key) network failed.
I first noted the failure with my iPhone, which I worked on rebooting and such, but later saw that every wireless device in the house failed to connect with some sort of timeout. Again, the wireless network was seen, but all connections failed early on. (I think that it was before authentication. The error on the iPhone was "couldn't connect to network ewd" and the error from a Macbook was "... Timeout", but it happened very quickly). Also the syslog logs from the TC didn't report any failed log in attempts (but did continue to report things like time (ntp) adjustments so it was logging properly).
I checked the configuration using AirPort Utility.app and everything looked fine. Display light was also solid green (I even asked someone in the house with normal color vision to confirm that). Finally, I just gave up and power-cycled the thing, which seems to have resolved the problem.
Note that it hadn't been off since I installed the UPS that it is on (about four months ago). It was warm, but not excessively.
One bit of speculation may have been with channel selection. I noticed that the signal this morning was also registered as weaker than typical. Also there appears to be a new wireless hub in the neighborhood (with no password). Finally, before the reboot the TC was using channel 6 while after the reboot it is using channel 9.

I never meant this to be a question. But I didn't notice the "unmark as a question" button until well after my 15 minutes were up.
As I said, rebooting the TC fixed the problem. I'm still curious about what happened, but it probably shouldn't be listed as an open question for forum statistics.

Wireless connection failure

Similar Messages

Maybe you are looking for