WiSM and WCS Issues

1. WiSM code 4.1.171. When a user login using a wrong password and failed, WiSM still counts it as a login session. So when the same user try to login from another computer, he may get the error about too many login sessions. I think if the login fails, the WiSM should not count it as a login session.
2. Just upgraded to WCS 4.1.83 on Windows 2003 server. Once log out from the console, the WCS stops. Anyone sees this problem?
Zhenning

RE #2. In case you haven't figured this one out yet, it's a bug. Seems WCS gets started as an app instead of service regardless of config. You'll sometime notice when you exit the console (or term svc console) that you briefly see a black dos box screen & then it closes. Then wcs is no longer running. Fixed in later versions supposedly.

Similar Messages

  • Adding a secure WLAN - WISM and WCS

    I have a setup including a WISM and WCS which currently only runs a guest service using webauth to get online. The service (by request) is not secured over the air. I would like to implement a second SSID with security but before going the whole way with 802.1x I wanted to implement a half way house. Service will still only be a guest service but I want the air traffic secured.
    So I guess my options are WEP (forget it) or WPA/WPA2.
    My question is do I have to run this service with a shared secret that I then need to inform all users of in order for them to be able to connect to the service or is there a way to implement a WPA service that uses some kind of credential check against the already configured RADIUS (ACS) servers?
    And if this is possible I assume there is no longer need for a webauth as this just seems to duplicate the login process.
    Thanks for any pointers in advance
    Paul

    The best thing you can do is start with the Configuration Guides.  If you don't have a test environment and have SMARTNET on the WiSMs/ WCS, utilize TAC to help you get up and going.  I would also suggest utilizing a Cisco Partner to help with the initial implementation as well.
    I would recommend upgrading your WiSMs and WCS to the latest versions and making sure configurations are the same across modules.  I upgraded our WiSMs from 4.x to 7.0.98.0 and WCS to 7.x.  Ran into a bug here and there but that is expected.  Just make sure the wireless devices support those versions.  If you are unsure, you can always work towards the AssureWave tested code.  WCS 7.x should be backwards compatible (check the release notes just to verify).  The Design Zone and Release Notes are your friend too.
    -Rick

  • 802.11 n support in Wism and WCS

    Is the new wless standard 802.11n is supported in current shipments of Cisco WLC 44XX and WiSM ( 6500 wireless controller card) ?
    Also I need to know whether is is supported in WCS 4.1 ?

    Hi Nalaka,
    Yes, 802.11n is supported on the WISM and WCS starting with the following releases in the 4.2 train;
    Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points for Release 4.2.61.0
    http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn4200.html#wp302677
    The following new features are available in WCS 4.2.62.0
    802.11n support-The introduction of the Cisco Aironet 1250 series access point, a business-class access point based on the IEEE 802.11n draft 2.0 standard. The access point offers combined data rates of up to 600 Mbps to meet bandwidth requirements. Cisco WCS display screens include a listing for configuring, managing, and monitoring 802.11n access points and their associated wireless LAN controllers.
    The newest WLC and WCS 5.0 trains are now released as well :)
    Hope this helps!
    Rob

  • How to create guest access in wireless by WISM and WCS and ACS?

    dear sir
    i neeed to know the steps of how we can make guest access to our network like hotels by using our WISM v 7.0.220 and wireless control system and ACS ?

    You need to define your requirements a little bit. The WLC can do WebAuth and an employee can access either the WLC or WCS to put in the username and password credentials, but you would need to figure out what's best for you.
    Here is a support doc that you can reference.
    https://supportforums.cisco.com/docs/DOC-13954
    Sent from Cisco Technical Support iPhone App

  • 1230 Series LAP and WCS 6.0.199.0 Heatmap Problem

    I recently upgraded from WLC 4.2.207.0 to 6.0.199.0 (WiSM), and WCS 5.2.130.0 to 6.0.196.0. All my heatmaps that contain 1231G LAPs are solid "maroon" (-35 dBm) in color. If I remove the 1231 APs from the heatmap selection on the right hand side, my coexisting 1131 and 1142's display their heatmaps properly. My maps are all CAD format (dwg) converted to .png's using WCS. My goal is to migrate to 802.11n in small steps which our Cisco rep said we could do. Any ideas?

    Unfortunately, this is a bug in 6.0.199.0.  The "fix" is to upgrade to 7.0.98.0 or 6.0.199.4.  As you figured out, it only affects 1230 series APs, and only on the 802.11b/g side.  Bug ID was
    CSCti05687
    Incorrect power unit was used on AIR-AP1231G-A-K9 and IR-AP1220-IOS-UPGRD.

  • WiSM Design and Testing Issues / Questions / Queries etc......

    Hi all. Heres hoping you can help........
    I hope you can grasp the following description of the test network I have. I admit a diagram would have been better but it's hard to send a whiteboard over the web : )
    I am currently in the process of designing and testing out a wireless solution and am having a few issues / queries. I have a 6509 with a Wireless Services Module (WiSM) installed in slot 3, one Cisco 1240 AP on a remote LAN and a DHCP server on a remote LAN (not the same as the AP)
    I am using LAG on controller 1 with port channel 1 and native VLAN 20.
    VLAN 20 is 10.1.1.0 / 24
    The management interface has IP address of 10.1.1.10
    The AP-manager interface has IP address of 10.1.1.11
    VLAN 11 is 128.88.1.0 / 24
    The service port has IP address of 128.88.1.10
    The Cisco 1240 AP on the remote LAN is picking up a IP address via DHCP (from a remote DHCP server) OK and can route to both the aforementioned VLANs 20 and 11.
    Issue/Question 1
    I can ping the management interface locally on the 6509 and also remotely from the AP so all looks OK there however I cannot ping the AP-manager locally or remotely.
    Is this expected behaviour? I would expect that if I can ping one I should be able to ping the other or is the AP-manager interface not routed and only used in some way to create the LWAPP tunnel>
    Issue/Question 2
    As previously stated the AP is picking up and IP address but it is not being passed the Option 43 parameter from the DHCP server (not yet ruled out the DHCP server as the cause of this). Due to this I have amended the DNS entry of the management interface (10.1.1.10) to CISCO-LWAPP-CONTROLLER as a last resort. With a console on the AP I can see that the AP tries to join by the "%LWAPP-5-CHANGED: LWAPP changed state to JOIN" output but then get;
    LWAPP_CLIENT_ERROR_DEBUG: spamHandleJoinTimer: Did not recieve the Join response
    LWAPP_CLIENT_ERROR_DEBUG: No more AP manager IP addresses remain.
    Is this related to the fact that I cannot see the AP-Manager interface on the network?
    Issue/Question 3
    I have chosen to hard code the IP address of the Service port rather than leave it to DHCP. I am more comfortable having static addresses for management. However, there is no option for a default gateway for the service port.... If I try to get round this by applying a static route via the CLI on the WiSM controller to point traffic out via 128.88.1.1 on VLAN 11 this seemingly overrides all routing on the controller and causes my management interface (10.1.1.10) to fall off the network. Is the routing table applied "en masse" to the Controller? If so this surely means that to use the Service Port you have to be on the local LAN segement?!?!
    Thanks for reading my ramble and heres hoping you can shed some light on my "niggles" !

    Hi
    I am having exactly the same problem.
    Getting the same error message "No more AP manager IP addresses remain."
    I'm deploying 200 AP's that will connect to 2x WiSM (4 controllers) in 2 seperate C6k Chassis
    (Controller 1a & 1b = wism 1, 2a & 2b = wism 2)
    I have had 1 out of the first 5 AP's physically connected, come online and register with Controller 2b (btw: this was not the master controller, it should not have registed with 2b). All others fail with the same error message as above.
    I have all Management and AP-Manager interfaces in the same vlan/subnet as my AP's.
    I place a console cable onto the failed APs and see the AP cycle though the motions of trying to find the controllers, download new software code from a random controller, then it reboots, gets DHCP assigned, then get the "No more AP manager ip addresses remain" and then issues a "Reload requested by LWAPP CLIENT.
    Then the AP does the whole cycle all over again.
    Not sure why the AP's don't register with the controllers when they are all in the same vlan.
    I have a couple of extra questions.
    1. what address do you bind to the dns entry cisco-lwapp-controller.localdomain, is it the management address or AP-Manager address ?
    I have bound it to the Management address for WiSM 1a.
    Also I have 4x controllers (2x WiSMs, 2 controllers per WiSM). Do I just bind controller 1a's address or do I have to put 4x DNS entries into my DNS server for all my controllers?
    2. DHCP option 43, Do I place all 4x management ip addresses in the option or do I put in the AP-Manager Ip address?
    I followed this guide but was still a little unsure http://www.cisco.com/en/US/products/hw/wireless/ps430/prod_technical_reference09186a00804fc3dc.html#wp125304
    2. This final question is more around Dynamic Interfaces for my 4 controllers once I get the AP's resisted,
    Do I have to set up a dynamic interface ip address on every controller?
    e.g.
    Ssid = data, VLAN=10, VLAN10=10.0.0.0/24, I will bind AP's 1-8 to VLan group 10.
    Do I have to setup 1 dynamic interfaces per controller in the 10.0.0.0 subnet, taking up 4 addresses ?
    And if I only have to set up 1 or 2 dynamic interface, how does this work if the controller fails?
    Cheers

  • After adding 2nd WiSM and failing over AP's some apps don't work

    We have a dual core made up of 2 6513's. In 6513#1 we have WiSM#1 which we have had for sometime now. We have added a 2nd WiSM in 6513#2 for redundancy purposes also we are going to be re-configuring the WiSM in 6513#1 to more match that of the new WiSM in 6513#2. We have installed the new WiSM and failed over the AP's from 6513#1 so we can re-configure it's WiSM. The failover went great and no issues, with the exception that a web application or two didn't function from wireless clients and users were having issues getting to some mapped drives. The only difference from the new WiSM config vs the old WiSM is that on the old WiSM the AP's were in the same VLAN as the controller management interfaces. Now with the new WiSM it's configuration has the controllers AP mgt interfaces ip addresses in a different VLAN from the AP's, we are doing this based on Cisco best practices. If we revert the AP's back to the original WiSM/controllers the PC's where they are on the same vlan/subnet the applications and shares that were having issues the other way work. We have placed a call with Cisco TAC and they say our configs look good and we even sent them some packet captures and they said everything looks normal. The wireless clients can ping and resolve the server hosting the application database just fine.
    Thanks

    We did create the mobility groups, and we are using DHCP opt 43. The AP's find the 2nd WiSM#2 just fine and associate to the controllers and all the WLAN's work just fine. The only issue is that after the AP's are on the new WiSM and controllers there is an application or 2 that is having trouble locating it's database server and that some share's are not working. Again the only difference in this new setup in that now the AP's are on a different subnet/vlan from the controller mgt addresses where as before they were in the same subnet/vlan and the application and shares worked fine. It's almost like it is a bit of a routing issue?
    Thanks

  • WiSM & SUP720 Performance Issue

    We use WiSM 4.0.217.0 and SUP720 12.2(18) SXF5. We experience bad performance with wireless client download, for only about 70kbps. I tried with a WLC2006 connected to the same SUP720 with similar configurations with WiSM and I got 2Mbps download speed via WLC2006. Has anyone seen this issue before?
    Thanks!
    Zhenning

    There are several possible reasons that this error message is generated. From the WiSM's perspective, the most common reason is an incorrect configuration of the service port on the Supervisor Engine.
    In the case of a WiSM, the service port is used solely for communication between the Supervisor 720 and the WiSM.
    Complete these steps in order to get rid of this error message.
    Create a new VLAN for the WiSM service ports on the Supervisor Engine that does not exist anywhere on the network.
    Create a DHCP scope setup on your Supervisor 720 to assign IP addresses to the service ports of the controllers. This IP range should not start with the same octet of any interface that already exists on your network .
    Note: It is recommended that you create a DHCP scope for the service port of the Catalyst WiSM. Alternatively, you can also session (session slot X process 1 or 2 ) or console directly into the WiSM and set the static IP addresses (configure the interface address service port).
    Assign the WiSM service ports to this newly created VLAN with the command wism service-vlan new VLAN ID on the Supervisor Engine.

  • MSE 3350 and WCS

    Hi All,
    I have the following getserver info from the MSE 3350,
    The WCS ver. 7.0.172.0, the initial install documentation shows that the following ports needs to be opened on MSE to have successfull communications between WCS and MSE.
    Can someone clarify this situation for me,.
    1. From the MSE getserverinfo. the follwoing seems to be in "false" state.
    HTTP : false
    legacy HTTPS:false
    but the communication between the MSE and WCS SOAP/XML needs HTTP/HTTPS opended.
    Can I make any changes on the MSE through CLI to fix this issue. Unless this is not an issue.
    2. I issued a netstat -tulpn command and I am not able to see certain ports not listening
    Please see the attached text file.
    Example :
    TCP 443 for HTTPs
    SNMP 161, 162
    TCP 80
    TCP 21 for FTP
    TCP 16113 for MSE to WLC ( NSMP Protocol exchanges)
    I am unable to see those.
    Thanks
    Let me know if this will cause an issue while i deploy the MSE into live production.

    When you go throuh the script to install the MSE, it should ask you about using HTTP/HTTPS.
    you can rerun the script from /opt/bin/setup.sh (please check my pathing on this)
    HTH,
    Steve
    Please remember to rate helpful posts or to mark the quesiton as answered so that it can be found later.

  • Wism and RF Group Problem

    We have on Wism version 4.0.155.5. We configured one RF group name for two controllers in the wism and use auto-RF. The problem is each controller can only see itself in the RF group and consider itself as the RF group leader. My understanding is each one should see two controllers in the RF group and only one should be the RF group leader. Where could be wrong?

    I posted the following in your other thread:
    Do you have APs on both WiSMs yet? They will only see other RF group members that have APs associated to them. I had the same issue, but when I moved 1 AP to each WiSM the RF group came up as expected.

  • WiSM and 4404 problem

    Have a Wism configured to be the primary controller however all LAP's seem to register to a seperate 4404 on the newtork. HAve rtied many things to rectify but to no sucess. Any ideas anyone
    cheers

    A couple of things, one build the mobility group between the two devices, and once they join, set the Primary and Secondary Controller addresses on the AP's individually, or through a template in WCS if you have it.
    If you are providing the management address via Option 43/DNS, the AP learns about all the controllers in the mobility group, so if you already have the mobility group built, the AP is learning about the WiSM and the 4404. It then will unicast each controller with discovery request, and the AP will decide on which controller to join.
    Generally if I want all my AP's to join a specific controller I will set that one as Master Controller Mode to on, and when they have joined set the Primary and Secondary. If you do not set these variables, then the next time you set a different controller to Master Controller Mode, your AP's could move to that controller.

  • Upgrade wisms using WCS

    We have three wisms and I used to upgrade from each wism CLI one by one. This time I want to try to use WCS to upgrade all of them at once. Are there anything to consider when using WCS to upgrade a bunch of wisms? Is it going very well?
    Thank you!

    No problems encountered so far.
    We did use the cascade function for reboot.

  • Failed Hardware Scan and other issues E440

    Hi all,
    This is probably more rant than anything, but I wanted to give a heads up to others too.
    I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
    In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
    Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
    I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
    So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
    Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
    When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
    So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
    After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
    I also found two pictures of the repair person in the recycle bin...
    So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
    I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
    So, he sent me ANOTHER BOX. I've built up quite a stack of them.
    Our power was out AGAIN from the 17th through the 19th (don't get me started).
    I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
    So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact.  I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
    They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
    I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
    Part Description                                           Symptom
    IMAGE                                                             Replaced due to engineering change
    System board                                                 Network card error
    Hard disk drive                                                Network card error
    ECA-WIRELESS                                            <no symptom listed>
    There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
    When I booted it up, the first thing I noticed, in the lower right corner was:
    Windows 8.1
    SecureBoot isn’t configured correctly
    Build 9600
    I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
    Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
    Your PC ran into a problem and needs to restart. We're just
    collecting some error info, and then we'll restart for you. (xx% complete)
    If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
    Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
    By 3pm yesterday there were 34 system events in the configuration history.
    I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
    Log Information,
    Canceled 04/24/2015 n:nn pm 
    You have not done a hardware test on your computer
    And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
    When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
    I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
    At some point, the error about SecureBoot went away.
    Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
    Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
    Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
    In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
    After these updates, I flashed the new BIOS.
    Then, I ran hardware scan again...
    Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
    In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
    There are 867 events in the event viewer - Critical, Error, and Warning...
    Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
    The rest are from when Lenovo had it and yesterday and today.
    64 of them are the disk error.
    341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
    3 times it's rebooted without cleanly shutting down
    60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
    One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
    16 are warnings that various processors in Group 0 are being limited by system firmware.
    12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
    108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
    16 are application errors
    One is for the computer rebooting from a "bug check"
    15 are for name resolutions timing out after none of the configured DNS servers responded.
    10 are for SecureBoot being disabled.
    14 for services terminating unexpectedly
    15 are for WLAN Extensibility Module has stopped
    61 are for applications not being able to be restarted because the application SID does not match Conductor SID
    12 are for activation of CLSID timing out waiting for the service wuauserv to stop
    So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
    I'll keep you updated!

    Hi amycdero and welcome to the HP Forum,
    I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
    In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
    This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
    I hope this information is helpful. Please let me know.
    Thank you,
    I worked on behalf of HP.

  • Battery, heat, and ringer issues

    I recently purchased the Iphone 4s.. this is my first iphone
    I did the update that Apple sent out to help the battery and it seems like it worse then before the update??  My phone has been off the charger for 45 minutes, I sent 1 text message, and had 1 phone call.  The percentage is now at 87.  It the last 2 minutes i have watched it go down 2%?  Is this normal?  Also, the phone gets REALLY hot...
    If not, what do I do now??
    Also, I keep missing phone calls because I don't hear the phone ring... but the ringer is all the way up..
    Any help will be greatly appreciated!!

    mdorling wrote:
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