With the purchase of macbook air i am able to download x os mountain lion for free, how to do that, what code i need for that?

With the purchase of macbook air i was told that i am getting the x os mountain lion for free.
When i try to download it is asking me for code, what code shall i put in, how i can get that code?
thank you

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Check here;
http://www.apple.com/osx/uptodate/

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I need to upgrade my first generation Macbook Air to Lion OS x10. I need to install software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The lion s

I need to upgrade my first generation Macbook Air 1,1 to Lion OS x10. I need to install other software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The Lion software update 10.7 is no longer available from the store or downloads.
Where do I get this?
It was only released a couple of months ago.
I really feel disinfranchised already by not being able to upgrade and keep up with other software needs but to not allow me to update to my full capacity is really ridiculous.

@Jennacide wrote:
It was only released a couple of months ago.
OS Lion was released 16 months ago... in July 2011.
Lion Tech Specs > http://support.apple.com/kb/SP629
To upgrade to Lion...
Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates...
Be sure to make a Backup of your Current System Before Upgrading...
Also... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table

I just got a Mac and I use the same internet connection as my mom and my brother, who has an iPad. He can click on something that has my name and then Macbook Air, and is able to see everything on my computer screen. How do I fix this?

I just got a Mac and I use the same internet connection as my mom and my brother, who has an iPad. He can click on something that has my name and then Macbook Air, and is able to see everything on my computer screen. How do I fix this so he cant see what i am doing on my computer?

No, I made sure nothing was checked for that section when i found out he could see my screen. At the top it says "computers on your local network can access your computer at: blah blah". I think thats how hes doing it but i dont know how to fix it.

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

Did someone have problems with the screen of macbook air?

HI, I have been since august without my macbook air, that i bought on february of this year (2011), because my screen have a scratch since i came back form China in august. My explanation is the differences of temperature between the to countries.
The true is that here in Chile the costumer services of "MacOnline" (the store) is the worst, they had my mac since august and i hadnt even receive an email from them. I've already spoken to the Chief of operation from maconline,, but not even her have given me an answer for my problem. I have my guarantee till next february and i'm afraid that i wont have my mac for another year. Does someone have a tip for this situations?
Thanks,
Hector

Hi Hector,
It sounds like the first thing you need to do is get your machine back from MacOnline. There's absolutely no reason it should take close to five months for any service on the machine. That being said, I don't see Chile listed for contact information here - http://www.apple.com/support/country/
However if you want to make the toll call to Apple (US) and explain the situation and your experience with MacOnline I'd like to believe that they can offer their best assistance towards an alternative.

Why is remote control not included with the purchase of macbook pro

I purchased my 4th macbook pro (late 2013) to replace my 2010model, and to my surprise, there was no remote control included anymore. I don't know since when this started. But I just don't get that, why Apple has to cut corner on such expensive laptops with a price tag close to 3000usd(after tax). I have purchased three macbook pro before including the 2010 model. I found no remote control to be a big disappointment. I am not asking Apple to make anything cheap. But they should have treated generous customers with generosity.

Follow this;
http://support.apple.com/kb/PH7234
Will allow you to disable the IR receiver on the Mac so the remote does not control it.
Regards,

Upgrading Macbook Air hard drive and upgrading Snow Leopard to Mountain Lion at same time

I have a 2011 Macbook Air 3,2 running Snow Leopard (10.6.8). My 128GB SSD hard drive is completely full, and I have ordered an upgrade from OWC which also comes with an optional external enclosure. I would like to do a clean install (to "upgrade") to Mountain Lion on the new drive. Can anyone confirm if the following sequence will work?
1. Purchase Mountain Lion on App Store and download to an SD card
2. Connect my new OWC SSD as an external drive
3. Do a clean install of Mountain Lion from the SD card to my new external SSD
4. Boot from the external SSD
5. Use Migration Assistant to move everything from my in-system old SSD to the new (currently external) SSD
6. Shut down
7. Physically swap the SSD drives
8. Boot from the newly-installed larger internal SSD
9. Done?
Is it that simple or am I missing some major step? In particular, are there any complications with step 3 above?
Thanks for your help!

Carl,
The SD card can be used as a boot drive, if you manage to restore the image to the drive.. I tried to use an SD card in the built-in card reader, and for whatever reason could not get Disk Utility to restore the InstallESD.dmg image to the SD card directly when done throught the Air's reader. I had to use an SD card that had a built-in USB tab, and use USB. I did not try using an external SD adapter to the USB port to see if that would work.
Remember, you don't open the package by double clicking the installer, you Right-click (or Control+click) the installer, and choose Show Package Contents from the resulting contextual menu. In the folder that appears, open Contents, then open Shared Support; you’ll see a disk-image file called InstallESD.dmg.
Launch Disk Utility (in /Applications/Utilities). Drag the InstallESD.dmg disk image into Disk Utility’s left-hand sidebar to the flash drive you want to restore the image to.
I would copy the downloaded installer to a safe location, so if you ever need it again.

I finally was able to download and install mountain lion on my macbook pro. Within minutes, I received an email saying my iCloud account was accessed by my apple id. I unchecked the icloud box during the iTunes setup. Can someone tell me if this is a ha

After months of failed attempts, I finally got mountain lion loaded on my macbook pro. Shortly thereafter I received an email saying my id had been used to access icloud. During the setup process, I unchecked the icloud box so I am not sure whether this is normal or has someone else using icloud with my id. I am pretty sure that I did not select iclout for set up.

Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.

I've recently purchased a MacBook Air. I had originally downloaded Photoshop to my old MacBook Pro and I dragged the app over to my new MacBook Air. It won't open though, due to "error 6." They suggest uninstalling it and reinstalling it,

When I attempt to uninstall it, I get this message: The alias “Uninstall Adobe Photoshop CS5.1” can’t be opened because the original item can’t be found.

Hi Blondon52,
As it suggest this is just the alias not the actual file.
It might be a case where the file was not properly copied i would advice you to download the file again and then try to install it and drag and drop the alias to trash.
Thanks

HT4906 just downloaded os x mountain lion for photo streaming in iCloud...do I also have to purchase the iPhoto app as well?

do i need to purchase/download anything else...Iam still not able to use the photostream option from the icloud menu.

Depends on what version of iPhoto you have - PS requires iPhoto '11 version 9.2 - other iCloud features require other versions of iPhoto and of the OS - see http://www.apple.com/icloud/setup/ for details and instructions
LN

MacBook air 11" shuts down when trying to install mountain lion

And other applications aswell..
What to do? I've tried to reset SMC..

At what point is the shutdown occuring? As soon as you launch the install app?
If so, I would trash the install app file, and re-download it.
First, you might try running a Repair Permissions & a Verify Disk from the Recovery Partition. It is always a good idea to do this before any major software update/upgrade.

I want to run the new os x mountain lion but currently on 10.5.8 what do i need to do

Hi folks
I am running 10.5.8 how do i upgrade to mountain lion

Depends if your Mac is capable of running it.
http://www.apple.com/osx/specs/
(Note that the specs say 2GB of RAM but I wouldn't consider it with less than 4 GB.)
If so, then you need to purchase 10.6.8 and purchase and download ML

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Yes, anything that includes torrent in the offer. In particular Bit-torrent. Quite often this will be associated with Softonic and Cnet, both of whom are known for injecting malware into your system. Avoid them both for anything.

HT1338 Will MacBook white users be able to download OSX Mountain Lion on their laptops?

I have a macbook white,(OSX Lion) and i just wondered if i would be able to download OSX mountain lion on my laptop?

This is the official specs page
http://www.apple.com/osx/specs/
Supported models include "MacBook (Late 2008 Aluminum, or Early 2009 or newer)." So your model is more than new enough... If you currently have Lion, you will be able to download and install Mountain Lion.

How can i purchase a macbook air in Nigeria? apple has no shop in the entire country and independent dealers charge ridiculously sometimes more than double the prices of mac products without guarantee of getting it with required specifications. its sad cl

how can i purchase a macbook air in Nigeria? apple has no shop in the entire country and independent dealers charge ridiculously sometimes more than double the prices of mac products without guarantee of getting it with required specifications. its sad cos Nigeria has a very large apple market plus phones and most recently ipads especially. its been frustrating trying to get a macbook, even have to wait for when someone will travel out of the country, then you send the person(thats if you have the money at that time). Please somebody help inform apple maybe they can do something about this, its really disappointing.

This is a user-to-user technical support forum. You're not addressing Apple here. Use the apporpriate link on fhe Feedback page to let Apple know how you feel:
http://www.apple.com/feedback

With the purchase of macbook air i am able to download x os mountain lion for free, how to do that, what code i need for that?

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