Word 2007 Acrobat 9 CRASHES

Large document in DOCX format, 490 pages, starts to convert, then after three progress bars, Word goes to a solid 50% of CPU and everything stops.
I did not pay $300 to have this happen with the first stinking document I am working on.
System INFO:
Available Physical Memory: 2097151 KB
Available Virtual Memory: 2005708 KB
BIOS Version: IntelR - 42302e31
Default Browser:
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: NVIDIA GeForce 8800 GT
Version: 6.14.11.7116
Check: OK
Installed Acrobat: H:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Locale: English (United States)
Monitor:
Name: NVIDIA GeForce 8800 GT
Resolution: 1280 x 1024 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 6 GenuineIntel ~3060 Mhz
System Name: FIRE
Temporary Directory: H:\DOCUME~1\SLASHS~1\LOCALS~1\Temp\
Time Zone: Eastern Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: slashsplat
Windows Directory: H:\WINDOWS
Installed plug-ins:
H:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 1:59:50 AM
H:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:05:18 AM
H:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:17:10 AM
H:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:00:30 AM

Footnotes in tables were the problem with my doc as well. I tried the option of saving the doc as a Word 2003 file, but it didn't help. I chatted with Adobe Customer Service and was provided this fix:
In Word 2007, click on the Acrobat ribbon
In the "Create Adobe PDF" panel, click on "Preferences"
In the "Settings" tab, under "Application Settings," UNCHECK the box next to "Enable Accessibility and Reflow with tagged Adobe PDF"
After that, I was able to create the PDF, and the table of contents and external hyperlinks all worked. The footnotes were no longer hyperlinked, but since they're on the same page as the items they're referencing, that's not really a problem. Cheers,
JG

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Footnotes in tables were the problem with my doc as well. I tried the option of saving the doc as a Word 2003 file, but it didn't help. I chatted with Adobe Customer Service and was provided this fix:
In Word 2007, click on the Acrobat ribbon
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After that, I was able to create the PDF, and the table of contents and external hyperlinks all worked. The footnotes were no longer hyperlinked, but since they're on the same page as the items they're referencing, that's not really a problem. Cheers,
JG

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Footnotes in tables were the problem with my doc as well. I tried the option of saving the doc as a Word 2003 file, but it didn't help. I chatted with Adobe Customer Service and was provided this fix:
In Word 2007, click on the Acrobat ribbon
In the "Create Adobe PDF" panel, click on "Preferences"
In the "Settings" tab, under "Application Settings," UNCHECK the box next to "Enable Accessibility and Reflow with tagged Adobe PDF"
After that, I was able to create the PDF, and the table of contents and external hyperlinks all worked. The footnotes were no longer hyperlinked, but since they're on the same page as the items they're referencing, that's not really a problem. Cheers,
JG

AA mailmerge in Word 2007 (Office SP3) crashes. Windows 8.

Have just installed AA 11.0.07
Every time I try to do a mailmerge:
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Footnotes in tables were the problem with my doc as well. I tried the option of saving the doc as a Word 2003 file, but it didn't help. I chatted with Adobe Customer Service and was provided this fix:
In Word 2007, click on the Acrobat ribbon
In the "Create Adobe PDF" panel, click on "Preferences"
In the "Settings" tab, under "Application Settings," UNCHECK the box next to "Enable Accessibility and Reflow with tagged Adobe PDF"
After that, I was able to create the PDF, and the table of contents and external hyperlinks all worked. The footnotes were no longer hyperlinked, but since they're on the same page as the items they're referencing, that's not really a problem. Cheers,
JG

Problem convert word 2007 acrobat 8 graphics to pdf

Having difficulty converting certain graphics from Word on Windows 7 Professional PC to Adobe PDF.
The same problem exists on the same PC regardless of whether Word 2007 or Word 365 is the originating software. So it is not a problem with the version of Word being used as some blogs have suggested.
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PDF is created by using Word: File > Print > Adobe PDF Maker

OK.
Cracked it. I hope this saves you some time.
The issues all seem to stem from Word 2007.
Things to get urls working seem to be as follows :
all links in word can't have a trailing /
http://www.subliminal-power.co.uk/ - NO
http://www.subliminal-power.co.uk - YES
When you add a url, each url must have a Screen Tip. You should have this anyway if you're sharing your word doc. It is all for the visually impared and audio I believe.
You have to use tables and not word art for boxes.
Happy Days
A

Word 2007 Acrobat 8.1.4 - Convert URLs not clickable

All,
Using the above versions.
In word Acrobat>Create PDF. Using Standard preset. Can't find 'ebook preset', even though copied all from extras folder...is it known by an another name?
Word doc has urls to websites on the www. They all work in Word doc.
Some in the following format http://www.******** others "word" . The word is a clickable link to the internet
There seems to be no rhyme or reason, yet not all urls are clickable.
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I'm reaching the end here. I upgraded to Acrobat for this reason. I was using a free pdf printer.
What am I missing?
A
I

OK.
Cracked it. I hope this saves you some time.
The issues all seem to stem from Word 2007.
Things to get urls working seem to be as follows :
all links in word can't have a trailing /
http://www.subliminal-power.co.uk/ - NO
http://www.subliminal-power.co.uk - YES
When you add a url, each url must have a Screen Tip. You should have this anyway if you're sharing your word doc. It is all for the visually impared and audio I believe.
You have to use tables and not word art for boxes.
Happy Days
A

Word 2007 - Acrobat : filename with periods (.)

Just a quick question : since we upgraded to Office 2007, one of my users complains that when he converts his Word documents to PDF (through the virtual printer in Word), the filename is automatically cut, it stops at the first period (.) which could be in the middle of the filename, which wasn't the case previously with Office 2003 (same Acrobat Pro 9.0 included in CS4).
Is there any way to change this behaviour ?

Footnotes in tables were the problem with my doc as well. I tried the option of saving the doc as a Word 2003 file, but it didn't help. I chatted with Adobe Customer Service and was provided this fix:
In Word 2007, click on the Acrobat ribbon
In the "Create Adobe PDF" panel, click on "Preferences"
In the "Settings" tab, under "Application Settings," UNCHECK the box next to "Enable Accessibility and Reflow with tagged Adobe PDF"
After that, I was able to create the PDF, and the table of contents and external hyperlinks all worked. The footnotes were no longer hyperlinked, but since they're on the same page as the items they're referencing, that's not really a problem. Cheers,
JG

Word 2007 Acrobat X Pro Plugin adds garbage to PDF Headers

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It doesn't happen to all headers and not with any pattern or consistency.
Any ideas?

Thanks, Steve. It's just aggravating that I have to go through an extra set of steps to do this on a Mac.
I appreciate the help!
jtlynn23

Word 2007 crashes during autosave and when saving as .DOC

Hi,
I have a problem with Microsoft Word 2007. It crashes every time during autosave. It also crashes when I try to save a file as .DOC (even an empty new file). When I save it as any other file type it's fine.
I have already tried repairing the office installation, reinstalling the whole suite (and then installing SP3 and all latest patches again), auto fix it from
http://support.microsoft.com/kb/822005/en-us and
http://support.microsoft.com/kb/921541/en-us, changing the autosave file location, using different windows account. None of these helped. I wouldn't like to work with autosave switched off.
I am using Windows 7 Professional SP1 and Office 2007 Professional 12.0.6683.5002 with SP3 on HP EliteBook 8470w.
-- Igor M.

Hi,
I tried to start Word in safe mode be it did not change anything. I also tried to start Windows 7 in clean boot but it did not help either (same issues).
Two entries are added to the event log when Word crashes:
First one:
ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 94 seconds with 0 seconds of active time. This session ended with a crash.
Second one (Google translation):
Log Name : Application
Source: Application Error
Date: 2013-12-29 0:38:43
Event ID : 1000
Task Category : (100)
Level: Errors
Keywords: Classic
User : Not applicable
Computer: XXX
Description:
Name of the application causing the error: WINWORD.EXE , version : 12.0.6683.5002 , time stamp : 0x520bb457
Name of the module causing the error : wwlib.dll , version : 12.0.6683.5002 , time stamp : 0x520bb54c
Exception code : 0xc0000005
Fault offset : 0x0006d564
The process ID causing the error : 0xbb0
Time to run the application causing the error: 0x01cf0425b9f67b73
The application path causing the error: C : \ Program Files (x86 ) \ Microsoft Office \ Office12 \ WINWORD.EXE
The path of the module causing the error : C : \ Program Files (x86 ) \ Microsoft Office \ Office12 \ wwlib.dll
Report ID : 2fcdf5c7 - 7019 - 11e3 - 96f9 - 1c3e84fe29b2
Event Xml :
  "><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    "><Provider Name="Application Error" />
    1000</EventID>"><EventID Qualifiers="0"> 1000 < / EventID >
    100</Task>"><Task> 100 < / Task >
    "><TimeCreated SystemTime="2013-12-28T23:38:43.000000000Z" />
    Application</Channel>"><channel> Application < / Channel >
    "><Security />
  "><EventData>
    12.0.6683.5002</Data>"><Data> 12.0.6683.5002 < / Data>
    wwlib.dll</Data>"><Data> Wwlib.dll < / date >
    520bb54c</Data>"><Data> 520bb54c < / date >
    0006d564</Data>"><Data> 0006d564 < / Data>
    01cf0425b9f67b73</Data>"><Data> 01cf0425b9f67b73 < / date >
    C:\Program
Files (x86)\Microsoft Office\Office12\wwlib.dll</Data>"><Date> C : \ Program Files (x86 ) \ Microsoft Office \ Office12 \ wwlib.dll < / date >
  ">< / EventData >
<span title="">< / Event >
Kind regards,

Conversion of Word 2007 Docs to PDF

I am using Word 2007 & Acrobat 9 Pro. I am attempting to convert a chinese document into a PDF file within Word 2007. After conversion, many of the chinese characters are missing and replaced with an empty box. Why? What can I do to correct this. Printing to Adobe captures all of the chinese characters but does not capture the bottom border. HELP!!!!

Bill Thanks...
The issued turned out that doing formatting and inserting pictures in the Word 2007 document, that the font changed from Sim Sun (Asian) to Times New Roman. However, the screen did not look any different and I did not notice the change. (Microsoft, please explain this phenomonem!!)Changing the font back to the Sim Sun that was already installed in Word 2007 solved the problem.

Acrobat X 10.02 crashes when converting Word 2007 document wiht linked Visio file.

Acrobat X 10.02 crashes when converting Word 2007 document with linked Visio file and causes a C++ runtime error in Word and crashes Word.
To see the behavior create a short Word 2007 document with a linked Visio file (e.g., create a Visio file with one box and text and insert it as a link into a Word docx).
No problem in Acrobat 9

There may be some of an issue with AA X on this, but part of the blame probably goes to MS also. I would suggest you simply clip the graphic from VISIO as a vector graphic (EMF will be used by default) and not do the link and do not embed the VISIO object. The linking and use of embedded objects in WORD 2007 seems to have been a major problem and is mostly a MS issue.

Adobe Acrobat v8.1.2 - PDFMaker COM Add-in not loading in Word 2007

PDFMaker COM Add-in is now not loading in Word 2007 at startup. But, it loads just fine for the rest of the Office 2007 apps. It loaded just fine, all operational, until 1-2 months ago. Now I have no access to Acrobat in Word 2007 except for print to that printer. There are now no buttons on the ribbon for direct access to Adobe Acrobat functions as there used to be. When I look in the COM add-ins area of Word 2007, it tells me PDF Maker is not loaded and that I cannot change the connected state of Office Add-ins registered in HKEY_LOCAL_MACHINE in the Regedit.
Am running MS Office 2007 SP-1 on Vista SP-1 x82. This behavior was going on before the recent SP-1's were installed, so pre-existing condition. Everything else is performing quite well. REALLY! I am very pleased with Vista.
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I had the same issue. The COM Add-In for PDFMaker was disabled by Word 2007 due to an unexpected crash during the creation of a PDF. I have searched all over the place trying to find a way to get the PDFMaker functionality active again in Word 2007 including the solutions mentioned in this post. In the end I found a solution myself.
1. Go to Word Options > Add-ins
2. Go to the Manage drop down dialog at the bottom of the page and select Disabled Items. Click Go.
3. A dialog will open that displays all the disabled add-ins. Select Acrobat PDFMaker Office COM Addin.
4. Click the Enable button.
5. Close and reopen MS Word and the Acrobat menu should be available again.

Help me stop Word 2007 from crashing with PDFMaker!

I'm running Word 2007 (along with other Office 2007 applications) on a Windows 7, 64-bit computer that I recently migrated to. Every single time I try to create a pdf of a Word .doc or .docx file, the pdf is created OK but Word crashes. This is a huge nuisance, as I'd like to be able to keep other Word files open as I pdf the one I'm working on. I'm up-to-date with the Acrobat version (9.5.1); it's Acrobat Pro. Plenty of room on the hard drive (500 GB, of which 333 GB is free) and plenty of memory (8GB).
Note I'm able to create pdfs in PowerPoint and Excel without problems using the Acrobat add-in. I'm also able to create a pdf from a file shown in Windows Explorer by highlighting the file and using the right-click button to choose "Create PDF."
Any ideas?

I belive this is because technically Adobe is not supporting Windows 64 bit, so all the features we enjoyed in, say Windows XP, are not supported now. This is an ongoing battle with Adobe who apparently has 0 interest or intent in supporting 64 bit. They SAY they support it, but they only mean you can save to PDF. None of the features like hyperlinks, PDF Maker, TOC, shared reviews, etc. are supported. I think they are literally the only company not supporting 64 bit and their only workaround is to now use 64 bit. (Can you tell I am annoyed - I am. It's been over a year battling them and 0 action on their part.)

Converted MS Word 2007 to Adobe Acrobat 9 random "Bad Parameter" Error

Question: I Converted MS Word 2007 file which contained 892 pages into Adobe Acrobat 9 Standard afterwards and while needing to update only certain pages I receive the "Bad Parameter" Error. My process is using drop down Document/Extract pages(make my updates)/Replace pages into complete PDF file/ usually with no problem then towards the last pages of the PDF the Error showed up! I believe that it’s possible, the conversion initially may have allowed many tags to be written correctly but some are corrupted. It could be a buffer-overflow failsafe that is having an adverse effect against the two programs because of the file’s size? I have seen some good advice come from many people on this site like "Bill@VT" and "CtDave" and others so I am humbly requesting assistance? Some additional background information is I have to keep the file size the same and I cannot print to PDF file from Word due to a specific format I must keep and most of the PDF is not corrupt: meaning receiving the "Error". I would like to know if the error that seems to be due to the conversion process can be corrected. I have provided some additional similar post below from other customers that may be useful as reference material? R/ Thanks in advance!
“Like 10 others, I get a "bad parameter" pop-up window when I try to delete 1 or more pages from a PDF created from Adobe 8 Pro from Microsoft Word 2007. Of the 3 computers we have tried to delete the pages, we are running Windows XP and Office 2007 on all. But 1 computer has Adobe 7 Pro, one has Adobe 8 Pro, and the 3rd has Adobe 9 Pro. None are able to delete or extract the pages -- we get the bad parameter error each time we try. The PDF has 260 pages and occupies 5.7 MB memory. What additional information can I provide to get a resolution to this problem? Thanks!” “Civilengr10” (posted Aug 17, 2010)
“I am taking adobe files from a database, saving them, and then making changes to them by inserting (from other adobe files from the same database) or deleting pages. Very basic stuff! However, sometimes when I want to insert pages, it will insert them but then say "bad parameter". After that point, I cannot delete any pages. It will give me the "bad parameter" error again and not delete. I have reduced the file size, ran "Examine Document" and removed whatever it wanted me to, and whenever I save a file, I do Save As...instead of Save! Also, under preferences > security I have the "Verify signatures when the document is opened" unchecked. None of these recommendations that I have read elsewhere work. Can someone offer me some guidance? I am working on the files locally. I save the files from the database unto my own folder on the computer. The thing is, some of the files I download from the database are fine and do not give me any error, but others do. Do you know how I can fix the files that are corrupted from the database?” “hoda64” (posted July 22, 2009)
“Problem converting Word 2007 DOC to PDF 9
I have a Word 2007 DOC (not docx) file with pictures and text which converted perfectly with Distiller 8. I installed CS4 Distiller 9, and now the same DOC file flows over onto several extra pages. I am using the default settings. Any idea what has changed? Thanks in advance. “Petrula” (posted Nov 29, 2002) “First, select the Adobe PDF printer in WORD. Then go through the document to check for the flow of the document. It should print the same as you see in the document after the printer has been selected.”

For the replace and delete pages, I can only guess that you are messing up some of the bookmarks or links in the page from what I think you have based on the description. I would work on copies between each stage so that you can at least go back to the last success stage. If possible, you are better to go back and do the modifications in the original page and the recreate the PDF. If that is not possible, then maybe a better explanation of how you are creating the PDF would help folks understand your process fully and suggest a solution.
On the latter, I would do a repair on Acrobat. However, it may be in the process you are using in the conversion from WORD. How are you creating the PDF from WORD? Have you updated AA9 and not simply have 9.0? The confusing point is that you talk about Distiller for getting the PDF from WORD. Distiller is often involved, but only behind the scenes and normally you either print to the Adobe PDF printer, use PDF Maker, or use the MS plugin for PDF creation. So when stating Distiller, it is unclear what process you are using since none of the methods I mention state the use of Distiller even if it is used in the background.

Word 2007 won't save files with Acrobat Pro 9.0 Installed

Last night an issue started occurring while trying to save a document in MS Word 2007 (part of an Office Ultimate install). After about 10 hours of trying several suggestions from a variety of forums and MS suggestions I found that the only time I cannot save a file by traditional means is when Acrobat is installed. I tried updating Acrobate and had the same thing happen. MS says all that's left for me to do is get an answer from Adobe (I have to wonder if it's a copout).
Steps taken so far:
Disabled the PDF add-in - still unable to save Word files
Removed PDF add-in - still unable to save Word files
Removed entire CS4 suite - Word was able to properly save files
Installed only the parts of the suite that I use frequently (Photoshop, Soundbooth, Premiere, Acrobat) - unable to save Word files
Removed Acrobat Pro 9.0 - Word saves files properly again
When I say it will not save a file I've tried the keyboard shortcuts for Save/Save As, Choosing the Save/Save As from drop down, and even attempted to save by closing the document. When prompted with the option to save changes I say yes and nothing will happen, I have to close the document with nothing saved.
I hate the idea of reinstalling Acrobat each time I need to use it to keep Word functional. I've seen a ton of threads on other forums related to this issue. Has anybody else seen this or know about a fix/work around? Any help is appreciated. Please let me know if additional detail is necessary.
The operating system for the affected computer is Windows 7 32-bit.

I installed each update individually (6 of them) and rebooted after each update. Opened Word and attempted to save a document (after each update/reboot), the documents still cannot be saved (previously created documents still cannot have new detail saved).
Decided to delete the Office folder in the following path: C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office
Opened up word and Acrobat went through an installation processes, to replace what was removed I assume. After this was done I attempted to save a document and was still unable to do so. Went back and deleted that Office folder in the above path again. When opening Word this time I cancelled the installation process that Adobe was trying to complete. Preventing the install of the settings and PDF add-in allowed documents to be saved again in word.
I decided to try to remove the innactive add-in from my Word Options and received the following error message:
"The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed"
Due to my deleting that folder?
I suppose I could cancel that installation that initiates each time I open Word (or any other Office program that benefits from Acrobat Add-ins) but that will be a bit of an annoyance.
Anybody have another suggestion, know what may need to be deleted from the registry to prevent the Add-ins installation when opening Word, or know where that setting can be changed?
Hopefully getting close to a resolution

Word 2007 Acrobat 9 CRASHES

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