WORK ITEM FORWARDING issue...................................

MY REQUIREMENT IS THAT I dont want user to forward the work items to other users by setting substitutes. I can think of forwarding not allowed for a task; is there a better way to do it ?

I think the above method is the best way.
I think you can also restrict by some Authorization. In order to set a substitute you need to have some authorization.
Thanks
Arghadip

Similar Messages

Work item forward when dead line reached

Hi Every one,
I got change request to deploy the dead line monitoring for the purchase requisition workflow.
The workflow existing start with the agent determination step which will determines the approver and after that it has a custom user decision step( Dead line monitoring must be implemented for this task ) which will call the ME53N and if we say back it will give a pop-up with 3 options which are 'Approve' ,'Reject','Cancel'.The user will select one of the option and after that there is multiple decision step which have 3 branches will select one of the branch according to the user selected option and the flow continues so on.
Business Requirement:
If level 1 does not release requisition in one day, then it must go to Level 2.If level 2 does not release that requisition within three days then it must go to Level 3, escalation stops at level 3 and the work item must stay until unless level 3 make the action on the work item.
The work item forward must be happen when escalation takes place not the notification.
Please let me know the information aforesaid is not clear at any point.
Regards,
Rajesh
Edited by: bhupathyraju rajasekhar on Jul 9, 2010 1:06 PM
Edited by: bhupathyraju rajasekhar on Jul 9, 2010 1:23 PM

You can do this in many ways. This is one of them:
- Create a loop that goes around for the number of approval levels (so, 3-level approval means loop 3 times)
- Inside the loop, create a 2-branch fork with only one mandatory branch to complete: one for approval and the other waiting for "expired" event
- Set up modeled deadline monitoring for the approval step. Once the deadline is reached, you need to fire the "expired" event which will process the other fork branch.
- After the expiration branch is executed, you can add any tasks to change the status, etc.
Hope this helps,
Abdullah

Enhanced Notifications(SWNCONFIG) Vs Work-item Forward Program (RSWUWFML2)

Is there an easy way to find out the advantages of using Enhanced Notifications SWNCONFIG configurations over scheduling the work-item forward program RSWUWFML2? We are on Ep 7.0/ECC 6.0 and configuring UWL for work-item execution and receiving notifications. For occasional users, we are planning to send email notifications to the Outlook email addresses using RSWUWFML2 and the the SCOT internet Send programs. Are there any added advatnages of configuring Advanced notifications?
Appreciate any ideas.
Thanks,
Saurabh

Yes, there are several advantages, but you may not need all of them. It takes a little extra effort to set it up, but that's a one-time effort and we are not talking weeks or days.
However, the primary argument is that this is the standard solution for work item notification. So you are recommended to use the enhanced notification solution whether you need the advantages or not.
One advantage is additional flexibility in which work items should be checked. You can choose to send notifications to people who don't have new work items, but have not yet completed the work items they (probably) have been notified about before.
Another advantage is additional flexibility in message contents and the number of messages sent to the user. RSWUWFML2 lets you choose between one message and one message per work item. In the new solution you can also send one message per category, although I am not sure what a category is.
Further advantages:
- Multiple schedules can be set up, so you don't have to use SM37 to get an overview of your notification schedules and you can send notifications every hour from 09 to 15 and every 4 hours the rest of the day if you wish. There is a time zone field in the schedule configuration. Whether it is used just to make sure the job runs at the desired time or is even more amazingly advanced (only notifying users when their own time zone shows the same time) I don't know.
- There's more, but since I have never set it up myself I have not read all of the <a href="http://help.sap.com/saphelp_erp2005vp/helpdata/en/b9/2a651eb04411d2b46f006094b9ea0d/frameset.htm">documentation from SAP</a> which includes typical scenarios to help you with configuration.
After opening the link, expand the hierarchy as follows: Reference documentation => Workflow system administration => Extended notifications for SAP Business Workflow.

Work Item Forwarding

Hello,
Here is the scenario:
I have a task in a workflow. I have defined possible agents (in task definition) and responsible agents (in WF definition). The task attribute is "General Forwarding Allowed".
In the scenario, a responsible agent receives work item in his inbox. He then forwards it to the user who is NOT a possible agent of the task. The system gives the warning message but allows the forwarding. This forwarded agent then executes the work item.
Question
Is there a way to ALLOW forwarding of the work item to any user who is not a possible agent. But to PREVENT that user from executing the work item.
Any help would be appreciated and will be rewarded!
Regards,
Sandeep

Hi Sandeep
If you want to Allow general forwarding but restrict execution to only the users allowed, You need to rely on SAP's Authorizations.
If an action is allowed or not for a specific user, should not ("<i>can not</i>") be based on your workflow design. It must be based on your SAP security design (Your SAP Roles).
Remember that Forwarding isn't the only that another user can gain access to a workitem. If a user assigns a substitute that's not allowed to execute you will face the same problem, or even if an administrator executes the workitem from transaction SWIA.
If you are using SAP Standard functionality, the SAP Standard authorization check, for the called functionality, would be checked. In order to find out exactly which objects has been checked, you can use the trace functionality in transaction ST01.
If it's your own development you need to include the nescesarry checks in the ABAP code.
Regards
Morten Nielsen

Work Item forwarding problem

Hi All,
Right now we have a interesting workflow problem. we applied support pack in the month of September after that forwarded work items are getting disppered from the users inbox
If user A forwarded the work item to User B he is getting it, But it is getting disappered after midnight, It is happening to all the forwarded work items. It didn't happen before the support pack
If anyone come across the problem please tell me what to do?
Thanks in advance,
Rishik.

Hi all,
I have same problem. I think there is Job in the background which doing such a refresh and the forwarded work items can't be seen in the inbox. even when I try to refresh the organizational environment or call swu_obuf the work items are still disappeared.
have you already found a successful solution for this problem?
many thx!

Work Item forwarding BADI

Is there a BADI that can be implemented to get the list users that a work item is being forwarded to?

The question is about getting a list of the people being forwarded to not the person actually forwarding the workitem. I could not find anything. You still can utilize the enhancement framework to enhance the functionality. Function modules SWW_WI_FORWARD could be a good spot for you as I believe it is called when you click the "Forward" button as well as when function module SAP_WAPI_FORWARD_WORKITEM is called.
You can use function module SAP_WAPI_FORWARDING_INFO_GET to read the related forwarding information.

SAP inbox work item forwarding is not working properly

Hi,
We are having problem in forwarding the work item in ECC Upgraded environment.
If USER1 forward a Work item to USER2, the work item is disappearing from USER1's inbox. also the same the same forwarded copy is available in the USER1 Outbox.
But it is not reaching the USER2's inbox. Not able to trace where it is going. the USER1 has the authorizations to forward the work items.
Is there any settings or changes that needs to be done in ECC6 for forwarding?
Help is appreaciated.
Regards,
Prathap

Hi!
Have you checked note 1308276 - WF: Forwarded work items are not displayed in the inbox.
Br
Geir

SAP workflow logs for work item forwarding.

Hi All,
I just forwarded the workitem today to around 25 users. But I dont know where does this reflect in the logs. My workflow is waiting for approval in managers inbox.
And the workflow logs says ready state. And no where that I can see the list of 30 users that I have forwarded it to !
Thanks,
AC.

Hi,
I just forwarded the workitem today to around 25 users. But I dont know where does this reflect in the logs. My workflow is waiting for approval in managers inbox.
You can only forward the dialog workitem. Now go to workflow log. Clicks on agent button you will find the current agent to whom the workitme is belongs. After forwarding refresh your managers SBWP, workitem will not be there.
Thanks and regards,
SNJY

RSWUWFML2 - Work item attachment issue

Dear Friends,
I have used RSWUWFML2 to send notifications to outlook when a new workitem comes to user's SAP Inbox. The notification is working fine but when the user clicks the attachment in outlook to open the workitem the SAP GUI is opening in a small window(minimized state). I want that to open in a maximized state. Please let me know if need to do any settings.
I tried to open the same attachment from SOST but there also it is opening in minimized state.

I debugged the report RSWUWFML2 and found that the parameter i_windowsize passed to the function module swn_create_shortcut is hard coded "Normal Window". Probably I have to created a custom version of this report to change this parameter to "Maximized".

How to handle the situation to forward work item manually?

Hi All,
In my workflow -
For agent determination I have some custom logic to determine agents. If custom logic donu2019t return any agents then the requirement is work item needs to send back to workflow initiator.
My issue-
When no agent determines
1.Work item needs to send back to workflow initiator - and he should not able to Approve or Reject work item - He Can only forward work item to any other person manually (he determines to whom it should forward).
2. After manually forwarding the work item it is normal process 2 level of approval from that point .
Please let me know for the first item how to handle the situation?
I have developed 2 section - one goes with regular agent determination -
and the other one when no agent determines then I am assigning back to workflow initiator. Now I want to handle that - initiator should not accept or reject and he can only forward to someone. How to develop this?
Please let me know your thoughts.
Thanks in advance.
Rajesh,

Hi All,
Thanks for the answers.. sorry for late replay.. requirement was not confirmed.
1. As I described in my question
After my custom conditions.. I have to send workitem back to initator ( Now initiator forwards the work item to someone else ( need to restrict users based on role - )..
While doing this process initiator should not have access to approve or reject he should only forward the workitem.
After forwarding the work item -this person should have approve or reject options.
My question is not answered..
1. As Vijay told..
Dont give Approve and Reject Options and in Description u specify like
If I dont provide approve/reject when I am sending the work item to initiator - After initiator forwarding this work item - how do we the other approver will get options Approve and Reject?
2. AS -surjith kumar
If your Using the Rule or Expression you have to restrict via coding - This will solve one of my problem -
How I can restict users with role based?
My problem is not solved.. Initiator should not have access to approve but He should only forward the work item...
Please let me know...

Please Help me with the Work Item agent to agent forwarding error

hi folks ,
This is the error I am getting when I am trying to forward the work item from agent to agent.
"Work item 000000017188: Method SAP_WAPI_FORWARD_WORKITEM not allowed for type F "
Please Help in this regards. its Urgent.
thanks in advance for your help
Krishna Chaitanya

The F type Workitem cannot be forwarded because it represents Workflow (Also Subworkflow) workitem Id.
You have to find out with workitem which has status W(Dialog Work Item; Represents a Single-Step Task) from SWWWIHEAD table and status should be in process and the TOP_WI_ID should be the value that you are trying to forward.
Thanks
Arghadip

Issue with Work Items for a User

HI All,
I have an issue with workflow.
One of my user stopped receiving work items in his inbox. I checked table SWWUSERWI and found 0 entries for the user. So i guess there is no problem with the display setting in SBWP.
What could be the probable reason and where can i find if those workitems that are generated for him that he has not received.
Regards,
Rohit

There can be many many reasons. You need to understand the workflow and work with an example (an item the user says they should have received). Then try to follow the agent determination logic based on the data contained in that example and verify that everything matches up.

Error in Fork Step causing issue in generating next work items

All,
We have ECC 6.0 with the following SP:
SAP_BASIS 700 0012 SAPKB70012 SAP Basis Component
SAP_ABA 700 0012 SAPKA70012 Cross-Application Component
I have this strange issue. In one of my custom workflows, i am using a Fork step with 02/ 02 necessary outcomes. In branch 1, i am sending a mail to a user's e-mail id. In branch 2, i have 3 activity steps for another user. Step 1 is to display an invoice and step 2 is a user decision to apprve/deny this invoice.
I know that during runtime, at the Fork step, the work item for branch 1 and the 1st work item for activity step 1 in branch 2 get generated almost simultaneously(though with some small time difference). This is OK. But the issue is, when the sendmail in branch 1 errors out due to some error, and when step 1 is finished successfully by another user, the work item for 2nd activity step in branch 2 is not getting created.
As i understand, in the Fork, the 2 branches, execution should be independent of each other, that means, the work item creation and execution of branch 1 and 3 steps in branch 2 should be happening independently. But, this doesn't seem to be the case.
I understand when the sendmail in branch failed, the wflow is set to 'Error' Status.But there is already an open workitem for step 1 of branch 2. When this workitem is completed successfully, I expect the work item for 2nd step should get generated.But this is not happening. But, when i restart the whole workflow using SWPR, it generates the witem for 2nd step in branch 2. And still the wflow is in 'Error' status.
When the user finishes the 2nd workitem of branch 2, the next work item for 3rd step is not getting generated. Instead i needed to restart the whole wflow again and this time, it generated the 3rd witem in ranch 2.
To my understanding, when a Fork is there, if i specify 02/02 outcomes necessary, these 2 branches should go in parallel, both creation and execution of workitems, until they are joined. And at this point, if the whole Fork step is successful, then workflow will proceed further with steps below the Fork. Shouldn't this be the case ?
Anybody had similar issue? Pl share your thoughts on this. I'd really appreciate if somebody can clarify whats going on in the above case and how to fix this.
Thank you in advance
Regards,
venu
Edited by: Venugopal Jogi on Jun 10, 2009 5:58 PM

Hi Arghadip,
Thanks for your reply. You said
"When a Workflow goes into error the processing should stop whether it is in same branch or in different.".
If this is correct, then as i explained earlier, when i restart the workflow without fixing the errored branch, then also, the next work item should not be created..Right ? But, it is. I didn't fix the errored branch but simply restarted the workflow. Then it created the witem for 2nd step, in the branch 2 that is not errored.
How can this be, the branch 1 is still in ERROR status only. So, can you pl clarify if something else might be going on here.
Also, fixing the issue is fine. But, the SendMail step in branch 1 is just an information only and per business requirement, this should not be holding up the approval process. And if we don't process the invoice in time, just because of some informational mail errored out, this will not be a feasible solution to the client,Right ? That's the whole reason i am using Fork step, so that they both proceed parallelly (independently).
If step 1 is a pre-requisite for step 2, then it makes sense to fix error in step 1 so that we can proceed with step 2.
Any other thoughts on this.....
Regards,
venu

Forwarding of Work Item from Approver's Inbox

Hi All,
We are in SRM 5.0 SP07 Classic Scenario.
We have a requirement of restricting forwarding of work items from approver's inbox to users who do not have a approver's role. Presently, when the system takes in a user ID who is having a requisitioner role or for that matter any role. The requistioner receives a work item but the requsitioner is not be able to approve/reject the workitem.
We would like to ensure only the approvers are selected in search and other users are not even displayed for selection.
Is there a way to achieve this?
With Regards
Sathya

Hi,
As per the config guide,when you try to assign the User,using the FIND button,you will get to see all the users with the role "SAP_BBP_STAL_MANAGER" who can approve.
Else you can filter the possible selection with the BADI BBP_CHNG_AGNT_GET.
See the foll thread for more pointers:
Re: Selection of approvers for Bid
BR,
Disha.

Forwarding work item

Hi Forum,
When we forward a workitem from Inbox of an approver..
1)Which BADI is trigered?
I tried puting a break point in workflow BADI but it is not trigered when i pushed the Send button.
2)Are any mails trigered?
Regards,
Anubhav

HI,
To the best of my knowledge , there is no Specific BADI for forwarding Work Item.
But inorder to allow forwarding the Work item, Purchasing Org structure (PPOSA_BBP) , Flag:FORWARD Work Item attribute need to be set.
Regards,
Kalandi

WORK ITEM FORWARDING issue...................................

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