Workaround for Reader 10.1.2 print "Duplex setting/Printer Blinking/Paper Tray" issue

Dear users,
We have been receiving feedbacks from our users related to the recent "Duplex setting/Printer Blinking/Paper Tray" problems faced.
A lot of these issues have been faced due to introduction of "Print on Both sides" setting right on the Print Dialog in order to help our users set this option without having to go to the printer properties dialog. However, we have made this option as default ON and hence users have reported problems described above.
Thus, we request you to please try unchecking this setting to OFF state and then print to see if that resolves the problem faced.
Thanks,
Atul Agarwal
Adobe Systems

You can easyly solve this with the following procedure:
Open your Windows Group Policy Editor, chose "New Group Policy", go to UserConfiguration->Settings->Windows Settings->Registry. Right click "Registry", chose "new-> registry assistent", local computer, go to
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\AVGeneral]
"iDuplexMode"=dword:00000002
(mark only "iDuplexMode" !)
and click "finish".
Doubleclick that new entry down till you see "iDuplexMode", double click it too, and change the REG_DWORD value into "1" (decimal). At the very top I also chose "replace" under "action" (not sure if really needed)
Close the GPO editor and link that newly create group policy to you domain or OU or whatever.
You can make a "gpupdate /force"at a client to see the reg entry changing from "2" (= dublex) to "1" (=non duplex).
Reboot your clients or just wait your personal "gpupdate time period".
Thanks Adobe for that setting!
BTW: You can also config that with the "Adobe Customization Wizard X" and save it in a .mst file to roll out your installation with Active Directory software distribution or your favorite tool. Unfortunatly - as it is an entry in HKEY_CURRENT_USER - this hive is only load after log in and it is not present during bootup installation, so your setting gets lost.
You can do the same for Adobe Acrobat X, if you need. The Key is:
HKEY_CURRENT_USER\Software\Adobe\Acrobat\10.0\AVGeneral]
"iDuplexMode"=dword:00000002

Similar Messages

Workaround for Reader 10.1.2 print crash issue

Dear users,
Based on the feedback provided to us in relation to the recent Print crash issues on Adobe Reader 10.1.2, we are hereby providing the following two workarounds for the problem faced. Please follow the steps below to get rid of this issue:
WORKAROUND 1:
Go to Start menu to Select Devices and Printers to access all Network Printers installed on your machine. Right Click to access Printer Properties. Open the Sharing Tab and give your printer a Share Name. If you wish not to share your printer then you may choose to give it a Share Name and then select “Do not Share” Checkbox. Please make sure that all Network printers have been assigned a Share name otherwise problem will persist. Please find below the screenshot for your reference.
WORKAROUND 2:
The second work around is to turn off the Protected Mode of the Reader and the problem will be resolved right away. However, it is not advised to keep the application in non-protected mode due to security reasons and it is advisable to turn this setting ON once you are done with your printing task. You can access this setting by going to Edit-->Preferences-->General pane and can find “Enable protected mode at start-up” at the bottom of the window. Please re-start the Adobe Reader after you have made changes to this setting.
Thanks,
Atul Agarwal

Neither workaround 1 nor 2 work for me. I have a very small network, but my printer stands alone on the lan.
I'm running Windows 7 SP 1. My printer is an hp oj pro 8500 hardwired via lan. When I installed Reader 10.1, all printing stopped. It doesn't crash, but finds the printer, starts to process the file, then a "Save As" window pops up and it wants to save the file as a *.pm. If I cancel, nothing happens and nothing prints. If I Save, it takes a long time (> 1min) to process the file (simple text, 1 page), then the status box vanishes and nothing prints. I can't find the .pm file anywhere and there is nothing in the printer's queue.
I installed 10.2.1. Same thing. Tried the patch for 10.2.1 printer crash (even though I'm not really crashing. Just a whole lot of nothing) and same problem.
Reader 10.1.1 on my mac has no problems finding the printer. I'm leery of upgrading it to version 10.2.1 But we only have the one mac, and I'm stuck with the hp pc.

My Canon MX922 printer has stopped printing because it says the paper tray is empty. Tray is full.

My Canon MX922 printer has all of a sudden stopped printing and I'm getting the error message that the paper tray is empty. The tray is full. I've removed and replaced several times. I've loaded the top feeder as well in case for some reason it was trying to pull from there. I've shut down and restarted several times as well, to no avail. I work from home and this is my own business so it's vital I have a working printer. Any suggestions as to what the problem is or is the printer shot? I've probably had it just over a year.

Hi nicolej31,
You will want to ensure that there aren't any obstructions in the paper feed path that may be causing the paper not to feed and be recognized by the printer. With a flashlight or other bright light, please check the paper feed areas of the printer to ensure no obstructions exist. Once this has been done, please perform a roller cleaning on the unit by following the steps located here.
You will also want to ensure that the paper type and size selected in the printer driver is applicable to the cassette tray that you are trying to print from. For information on which paper sizes and types to load in each cassette tray, please click here.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

My hp photosmart C310 continues to spit our blank prints until it empties the paper tray

My Hp photosmart C310 for no reason will start spitting out blank prints until the paper tray is empty. I can load paper all day and it continues printing blanks with just a D up in the corner. No prints are in Q

Hi letterleaver,
Thank you for visiting the HP Support Forums! I see your HP Photosmart C310 continuously prints out pages with a D on the top of the page, there is nothing in the print queue and if you reload the paper it will continue until the paper runs out. I can understand your frustration and would like you to complete the steps below:
1. Do a hard reset on the C310a and make sure to plug directly into a wall outlet, no surge protectors or power bars they can cause the printer to remain in error state or cause it to lose basic functionality over time. Start here: Resetting the Printer
2. I know you said there is nothing in the print queue, but there may be something stuck in the print spooler, I would like you to complete the steps listed here: Print Jobs Stuck
3. Now run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know the outcome, I will watch for your reply.
Thanks,
I got this helpful information from www.mydigitallife.info
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Print crystal report in A5 paper tray

Dear Experts,
I am using VB.NET
We have different printers like "Lexmark Optra T612_DB", "HP Universal Printing PCL 5 (v4.7)", etc., in the network, there will be 2 or more trays for each printer. One of the tray has A5 paper in it. While printing Crystal report,
1. How to find in which tray A5 paper is present?
2. How to select A5 paper tray for printing?
If the above 2 are not possible with crystal report object:
1. How to print crystal report using PrintDocument object?
2. How to find in which tray A5 paper is present using PrintDocument object?
3. How to select A5 paper tray for printing? using PrintDocument object?
Currently with the following lines of .NET code, it is always printing in Tray 2
report.PrintOptions.PaperSize = PaperSize.PaperA5;
report.PrintOptions.PaperOrientation = PaperOrientation.Landscape;
Regards,
Eswar

Unfortunately, it will be up to you to find out what tray the correct paper size is in, then set that to the report. The CR APIs do not look up these values, they just expect you to know these and set them.
Ludek

Need a good iOS app for measuring image size and app to set printer PPI.

I'm looking for a photo app for IOS that will give me an accurate representation of the PPI size of my images from my iPhone 6plus as well as my point and shoot camera and also let me set the dpi on my photo printer. Printing photos from the native IOS camera roll is a gamble at best. Nearly impossible to print an 8 x10 with white borders for framing.

The aspect ratio of the iPhone camera image is 3:4 (3 units high x 4 units wide when held horizontally). Notice I did not say pixels or dots per inch but units which can represent any kind of measurement. The aspect ratio of a 8x10 print is 4 units x 5 units so no matter how you slice it you cannot fit a un-cropped full frame iPhone photo onto a 8x10 print without white boarder on two sides while the other two sides are printed to the edge. You can but the image would be distorted. Simply put PPI doesn't translate well to DPI. This isn't the place for photo class so I'll leave at that. Before you go out and buy editing software for resizing images for print you should study PPI vs. DPI and resizing digital images for print. Knowing those differences will help you make the best software choice.

Error in printing, cannot set printer as default

deskjet 1510 series cannot be set as default printer on windows 7. displays error message.

Please read this post then provide some details. What is the error message on the computer screen?
How are you setting the default - have you gone to Start, Devices and Printers, right clicked on the Deskjet 1510 and selected "set as default"? You may need to be logged in as a user with administrative capability.
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Server2012/Win8.1/PowerShell4.0 set printer permissions for multiple printers

Hey Scripting Guys!
looking at the new Set-Printer command for 2012/Powershell4.0.
we have a bunch of printers already added. I have changed the global perms on the printer server, but would like to mod the perms on existing printers. Anyway to do it via powershell?
cheers
Stu w

Get-Printer <printername>| Set-Printer -SDDL <sddl perms string>
http://technet.microsoft.com/en-us/library/hh918366.aspx
¯\_(ツ)_/¯

Hi, i have an old imac g4 running 10 .3.9,it has 2 partitions,1st partition has os9 and osx,but would like to put ubuntu on my empty partition,can it be done if so how,thanks for reading,

hi, i have an old imac g4 running 10 .3.9,it has 2 partitions,1st partition has os9 and osx,but would like to put ubuntu on my empty partition,can it be done if so how,thanks for reading,

I have my iMac G3 set up with three partitions like you are proposing.
I'd recommend getting virtual box on your new Mac. You can install the latest Linux version easier this way.
The problem is finding a PPC distro you like. I forget how I configured the Linux boot manager, yaboot. I may have skipped it or had it installed in the linux partition.
Ubuntu
The Ubuntu folks stopped supporting the power PC a while back. You will have to install an older version of Ubuntu.
You may to modify xorg.conf. See:
http://ubuntuforums.org/showthread.php?t=219532
Mac G3 modem install Howto
http://ubuntuforums.org/showthread.php?t=355205
You may have adjust adjust xorg.conf. See these instructions:
http://ubuntuforums.org/showthread.php?t=234437
I was able to get the last official versions of Ubuntu working on my G3 600.
6.10 Edgy Eft,
6.06 Dapper Drake
I used the alternate install and did the alterations noted above.
These versions are listed at the very bottom of the page.
https://wiki.ubuntu.com/PowerPCDownloads

HT4356 I have just updated my Epson printer to one which supports air print but consider it to be a waste of money as my printer has two paper trays and there is option to choose which try...just "print" How can I print photos via AirPrint from photo tr

Hi,
First-timer on this...Just updated my printer which was less than one year old, to one which had Air Print capabilities. This one is the Epson XP605 which has two trays, one being for photos. Each time I tried to Air Print a photo, it printed from the A4 plain paper tray instead of the Photo Tray.Twice...then I came into my study and changed the printer settings to Tray 1 (photo tray) Photo paper, size 5x7 and Photo Best, but still it printed on plain A 4 paper. Would be most grateful for any help, although I did read on one Apple site that AirPrint may not be able to choose trays!!!! "may not"?? Thanks

I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

HP8500A- how do I choose paper tray 1 or paper tray 2, depending on if I'm printing a photo or a doc

Store clerk said I could keep photo paper on Tray 1 and 8.5x11 in Tray 2 and that the printer would recognize what I was trying to print and use the appropriate paper tray. But it seems to use Tray 1 as default, and if Tray 1 is emtpy, then goes to Tray 2.
How do I avoid having to keeping switiching out the types of paper I want to use?

If you do not find an option for the trays in the Print dialog where Arch indicated, you may have to tell the driver that you have them by selecting the printer in the Print & Fax control pane, and then Options & Supplies. Or you may be using a Gutenprint driver which does not support multiple trays.
If you find the setting, you can save the setting and name one Labels or something like that.

Different Queues for each paper tray

Our customers wish to simply have to select a printer without selecting additional tray outputs (ok, it´s not myself , its a customer of mine, a lacy one).
Is there a way to add separate printer queues for each tray? E.g. "Printer Tray1 - white paper" and "Printer Tray2 - preprinted"...
Then the employees only have to select the one or other printer, the remaining process will be done automatically.
Thanks for your tipps.
Klaus

If you go to the CUPS web interface you can set the default paper tray/size etc for the printer:
http://127.0.0.1:631
Click the "Printers" section at the top of the page, scroll down to the printer you want to set up, then click "Configure printer" - you see all the options applicable to the printer.
I've used this to automate print routines, and it works perfectly.
Just set up multiple "virtual" printers for the same device with different settings for paper tray/size.
You will need to do this on the local machine, and have an admin password.

Printer requesting to load legal paper so print job fails

The printer is a HP Laserjet 4 series PCL-5, device driver: HPLJ4.
It has 3 trays: #1 is a bypass, #2 and #3 have 8.5x11 paper.
This printer has been in use for some time, but suddenly the printer is now requesting to "load plain legal" when a print job from SAP originates. If the user disregards this message and prints anyway then only part of the print job comes out. If legal paper is loaded, the print job comes out. But the users do not want it printed to legal, they want the 8.5x11. I have tried specifying the 'Tray Info' as letter in SPAD. The printer works just fine for any Windows applications like Microsoft Word, but not with SAP. Another printer (same brand and device type) does work as expected and the config in SPAD is the same for these 2. The printer support group says nothing has changed in the config in the printer itself and that the issue has to be on the SAP side.
Any feedback on this would be appreciated!

Since you say another printer of the same brand using the same device type works with the same settings in SPAD I think the problem is with the printer itself.
This issue comes up occasionally at my site - often after someone prints something out of the ordinary like labels. Nothing changes in the configuration menu of the printer but the printer asks to load legal when printing from SAP.
I think there is a lever on the side of the paper trays on HP Laser Jet4's that can be adusted for paper selection. Have your printer support group compare the paper tray lever settings of the printer that doesn't work out of SAP with one that does.

Issues with printing all picture formats to the a4 paper tray via eprint

A little mystery which i am unable to work out.
I have recently purchased the hp photosmart plus all in one printer b210 model. The printer has eprint which is enabled and working, the printer has two trays, a standard a4 paper tray and a photo tray.
When i send a letter or standard written email it prints fine to the a4 paper tray. however if i wish to print a picture of any size or type (as i have tried different sizes and file types etc) to the a4 paper tray, it always defaults this to the photo tray and of course as there is no paper in the photo tray it displays an out of paper message.
I have been into the printer prefereneces and changed the tray type both to a4 and to auto - ask me first and both still try to print to the photo tray, looking at the demo for e print it does discuss only photo sized images and standard letters but the demo video shows an actual eprint send to the a4 tray of a different type eprinter for hp.
As a summary i really think that you can be able to send images to the a4 tray via eprint but do not know how. i have changed the tray type on the printer options and also looked at the eprint options on line. the paper default is set to a4 and nothing smaller? what else could be done and is it actually possible for this model i have?
just as an additional note i can print pictures from wireless via laptops and pcs to the a4 paper tray so the issue lies with eprint????
any help is appriciated many thanks
AMD64legend

Currently, if you attach a photo, it will default to the photo tray. The ability to specify photo tray vs. main tray w/attached images is not available yet.
A work-around that provides some fliexibility in this area, is that if you embed your photo into the body of the email, it will print from the main tray...don't put any text into the email and embed the image (so you can see the picture in the email body) and send it to your printer's email.
A limitation of this approach is that images will not automatically fill the page - see my crude "drawing" below of a page w/an image in the upper part of the page as an example of how a print out of an embedded image might appear. Give this a try yourself if you'd like to see how the output looks to determine if you want to make use of this option. You can embed multiple images as long as you stay below the 5MB size limit for each email.
| ___________ |
| | | |
| | image | |
| | | |
| ---------------- |
| |
|____________|
I am an HP employee.

Wrong automatic paper tray selection in HP LaserJet M3035 printer.

Hello,
I have a printer (this one http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-3328064-12004-3328083-2512333-2512337-3435... ) shared in Active Directory by several users (running Windows XP machines). The thing is that no matter how many times I try to set the source paper tray to a specific one, it seems it doesnt apply/store the changes, and it comes back to Auto tray selection (and it always selects tray #1, which is the one im trying to avoid), causing an issue which needs to be solved by hand.
Thanks a lot in advance.

1. Go into your SETUP MENU on your printer.
2. Choose PREFERENCES
3. Choose DEFAULT TRAY.
Try it and let me know what happens, thanks.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Workaround for Reader 10.1.2 print "Duplex setting/Printer Blinking/Paper Tray" issue

Similar Messages

Maybe you are looking for