Workflow Approval - Error Msg

Hi
As I am new to workflow, please clarify the below
The Purchase order workflow is sending a mailer notification to recipients, when the recipients Clicks the Approve button from the mailer notification, getting the below message in his mail box
From : System Administrator
To : oradevt@xxx
Sent : Timestamp
Subject : Undeliverable: <Subject of the mailer notification>
Your message did not reach some or all of the intended recipients.
Subject : <Subject of the mailer notification>
Sent : timestamp
The following recipient(s) could not be reached:
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
< <mail.xxx.com.sg # 5.0.0 smtp; 5.1.2 - Bad destination host 'DNS Hard Error looking up ....(MX): NX Domain' (delivery attempts:0,)>
can you please guide me in fixing this issues.
Regards
Yram

Hi
It comes from OSS Note ->
Note 983128 - Approval WF Fragment Has No User Assignment
In BADI BBP_CHNG_AGNT_GET we were setting the agent assignment to 'X' instead of 'G' (general task).
Also, Try this. Assign agent for task TS10008126. Don't forget to generate it.
If all your task are classified as general, this is a bug in a FM (SRM5, SP4). No idea if a note exist for this but check source of function BBP_PDH_WFL_APP_ASSIGNTYPE_GET, the task type (WF, TS) is hard coded, you may want to change it )
FUNCTION bbp_pdh_wfl_app_assigntype_get.
*"*"Lokale Schnittstelle:
*" IMPORTING
*" VALUE(IV_TASK) TYPE SWD_STEP_T OPTIONAL
*" EXPORTING
*" VALUE(EV_ASSIGNMENT) TYPE CHAR1
*" TABLES
*" ET_POSSIBLE_AGENTS STRUCTURE SWHACTOR OPTIONAL
DATA:
lv_general_task LIKE p1217-general,
lt_related_agents TYPE swhactor OCCURS 0 WITH HEADER LINE,
lv_task TYPE swd_step_t.
*{ INSERT DE2K901025 1
*PVA correction
data: lv_otype type OTYPE.
lv_otype = iv_task(2).
*} INSERT
lv_task = iv_task+2.
* evaluate the agent assignment of the whole workflow fragment
CALL FUNCTION 'RH_TASK_AGENTS_INDEX'
EXPORTING
*{ REPLACE DE2K901025 2
* task_otype = 'WS'
*PVA correction
task_otype = lv_otype
*} REPLACE
task_objid = lv_task "workflow fragment
IMPORTING
act_general = lv_general_task
TABLES
related_agents = et_possible_agents
EXCEPTIONS
no_active_plvar = 1
no_agents_of_task_found = 2
no_task_otype = 3
OTHERS = 4.
See related link ->
Re: After Add Approver by Approver Preview
Agent assignment does not exist
Unable to change shopping cart approvers - workflow
SRM 5.0 Approval WF fragment has no user assignment
If this does not help in your case, report the problem to SAP by creating a new customer OSS message.
Do let me know.
Regards
- Atul

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