Workflow approval  ID is showing system

Dear Team,
I am facing following issue. This is related to shopping Cart Workflow issue. We are in 7.02.
Shopping card is having three lines. We have mapped workflow.
For one line three approvals are showing
and for other two lines two approvals are showing and third is showing as system.
I checked all three users have position and userID mapped in SRM Org. and have valid User ID.
We are using Z table to trigger workflow agents and we maintained the same.
Can you guide me where we went wrong, what need to be checked.
Regards,
Sai Krishna

Dear Sankarbabu and Sravan,
Thanx for your replies.
This is at PRD. We have mapped our agent determination on the following :
1. Position 2. Requestor (Z field) 3. SC type(Z field) 4. Plant 5. Pur. Org. 6. Vlaue
In above except position and value all are same for all line items. There is no user approval in 1st line. All approval are seniors only.
In 3 line items 3 level is showing as System and 4 th line is showing correctly 3 level approvers.
Regards,
Sai Krishna

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    Hi,
    I implemented in ESS the "trips and Expenses" option run correctly, but I dont know how I use(or active) workflow (when section in IMG for example)
    I found the link
    http://help.sap.com/saphelp_erp60_sp/helpdata/en/04/928bc146f311d189470000e829fbbd/content.htm
    but I dont know web, please excuse me if  the question is beginner
    thanks for your posts and helps
    Ivan

    hi Arghadip and Any
    I reviewed the inbox in sender of the  travel request
    http://img28.imageshack.us/img28/3489/inbox.jpg
    I entered log the message and workflow
    http://img175.imageshack.us/img175/5951/workflowlogtripnoagents.jpg
    It shows message "no agents"
    http://img198.imageshack.us/img198/6858/workflowtrip.jpg
    http://img208.imageshack.us/img208/853/workflowlogtrip.jpg (View of the workflow)
    Sometime ago in my SAP system implemented the workflow "Leave Request" (implementation is succesful)
    http://img411.imageshack.us/img411/7945/workflowleave.jpg (Inbox the sender of the leave request)
    http://img514.imageshack.us/img514/8268/workflowleaveagents.jpg (the leave requests included agents)
    sometimes ago, In my sap systeme implemented the "leave request", at the beginning of the implementation required this action:
    <i><b>
    To copy the standard workflow, go to transaction PFTC.
    Select the task type u201CWorkflow templateu201D and enter the workflow number in the task number. Click on u201CCopy tasku201D.
    WS12300111
    </b></i>
    I can apply the same in my travel request? how?
    in my Agent grid in the workflow of "Travel Request" shows agent WF-batch
    http://img638.imageshack.us/img638/8432/agentswf.jpg
    In case of the "leave request" shows wf-batch and Manager (Quiroz) definided en the PPOME
    http://img532.imageshack.us/img532/4/agentswfleaverequest.jpg
    How I use the workflow template? (in my case is WS200000050)
    thanks your post and help
    Ivan

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