Workflow cancel notification

I have created a workflow with OR split. One branch publishes the page whereas other branch cancels the publish action. Irrespective of which branch I select, workflow is completed. So even if next step picked is 'cancel publish', its the publish action that is cancelled and not the workflow.
In the email notification to the initiator, email received is 'Workflow completed' which is technically correct though page publish is cancelled. How can I communicate to the workflow initiator that though the workflow is completed, the page publish step picked is 'cancel publish'.
Also, how can I customize the notification so that the comments inserted in the last action is also written in the email notification?

Better late than never I hope. Thought I might share it with you.
http://therealcq.blogspot.com/2013/03/cq5aem-how-to-customize-your-workflow.html

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