Workflow deadline

Hi , We had workflow deadline activated for workflows. It was modeled and had some issues with role resolution. The relevant background jobs were scheduled and running when we found out there was an issue with the role resolution. Intrim solution was to stop the background jobs.
Now we have resloved the role resolution issue and want the jobs to be running again.
Our problem is we dont want the workitems which are still not approved after 30 days. Latest start was set to only 5 days. We only want the escalation of workitems which are not worked on for the last 5 days and not the last month..
SWI2_DEAD does not provide with the list of workitems which should have been escalated.
Kind Regards,
Silver

Hi surjith kumar
Thanks for your immediate response but the link does not work.
Could you please explain how can i find the workitems which are still not worked on and should have been escalated, had the job been running.
Also is there a table i can set the status to something so that all the workitems donot get escalated when i run the job again.
Kind Regards,
Silver

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Workflow Deadline management

Hi Experts,
I am new to workflow.
I want to know regarding workflow deadline management.
What are exactly means of "Latest start", "Request end", "Request end", & "Latest end".
Please explain with example.
Regards,
Chandu

Requested start
If the work item is created before the requested start, it is assigned the status waiting.
When the requested start is reached, the system sets the work item to status ready.
If the work item is created after the requested start, it is assigned the status ready immediately.
Latest end, latest start, requested end
You can either notify someone or model a reaction in the workflow definition for when
the deadline is reached.
Example: I will take a simple example. Suppose we have a workflow which gets triggered
whenever we receive an order IDOC from partner. Now this workflow create sales order,
sales order delivery & goods issue document.
Now the business has following requirements:
1. Sales order should be created on the same day when we have received order.
2. Delivery should be created only after the two days of receiving order.
Now suppose we have received order at 09:00 AM on 1st July 2008.
Now for the first requirement we can specify latest start deadline for "Create sales Order".
Deadline period we can give as 09:00 + 5 hrs. we can also specify requested end as 09:00 + 15 Hrs.
While the latest end deadline for this task should be 09:00 + 1 Day(24 Hrs).
You can either notify someone or model a reaction in the workflow definition for when the anyone
of these deadline is reached.
Again for the second requirement we can specify requested start deadline as 09:00 + 48 hours.
So If the work item is created before the requested start, it will be assigned the status waiting.
When the requested start is reached, the system will set the work item to status ready.
If the work item is created after the requested start, it is assigned the status ready immediately.
For More help Check this Link:
http://help.sap.com/saphelp_46c/helpdata/en/04/926f8546f311d189470000e829fbbd/frameset.htm
<inappropriate content removed by moderator>
Thanks
Yogesh Sharma
Edited by: Yogesh Sharma on Jul 1, 2008 12:08 PM
Edited by: Yogesh Sharma on Jul 1, 2008 12:09 PM
Edited by: Mike Pokraka on Jul 1, 2008 1:16 PM

How to use the SAP calendar in Workflow deadline time.

Hi
Im setting a deadline time (LatestEnd, LatestStart) as an expression for some tasks in several workflows, but theres an issue when this time is reached on holiday or weekend because the deadline for the Workflow have to be moved to the next working day, does anybody knows how can I set it up without ABAP programming, just workflow tools or WF functions?.
I already made a function to make this calculation but I'd like to know if this can be done directly by SAP (workflow) standard.
Thanks a lot
Regards
Felipe Uribe

Try to make use of the following Function module:
DATE_CONVERT_TO_FACTORYDATE
FACTORYDATE_CONVERT_TO_DATE
LAST_FACTORYDATE_GET
In your attribute determination.
Thanks
Arghadip

Workflow deadline expression problem

Hi;
I have a problem and I must solve .
I created workflow and defined latest end (deadline) for activity .
I selected refer data/time tabs and expression.
I filled data and time as dynmically in other words deadline change according to program.But workflow don't accept dynmical data and time.It doesn't work.
WHY?

I am passing the date and time as event parameters
if I write like that;
   refer fate/time =expression
   date = &lv_date&
   time = &lv_time&
   deadline doesn't work.
if I write like that;
    refer fate/time =work item creation
    date = &lv_date&
    time = &lv_time&
in this shape; if I triggered workflow firstly ,deadline work BUT if I triggered workflow secondly ,deadline does't work because lv_date and lv_time's value doesn't change.Values remain the same.
I don't understand WHY?

Workflow Deadline Monitoring for SC in SRM 7.0

Hi,
I have activated the deadline monitoring for WF_APPR_LATEST_START event for 1 hour. But didnt see any notification to the requestor and the approver. So need help here.
Below is the setting that i have done to activate deadline.
1. In Define event > BUS2121 > WF_APPR_LATEST_START:SC
2. Define Event Schema > BUS2121 > Event scema : SC > WF_APPR_LATEST_START:Message (low priority):APPROVAL_DEADL_NOTIFIC_NEW:1.
Thanks In Advance.

Masa thanks for replying..
They are in place.
I checked the Workitems Log for administrator ... and could see the workitem 'Trigger Event: 'WF_LATEST_START'' fired exactly after one hour the SC was created as set in the config... but no notification is sent to Outlook.
Background Job RSWWDHEX is also running every 5min ... But didnt see any notification.

Workflow Deadline monitoring

Hi,
Is it possible to re-trigger deadline monitoring more than once, so that if a PO approver has not released a PO within 24 hours, they will receive a reminder every 12 hours until this task

hi..
I hope that you are using an activity step to send workitem to PO approver to approve the PO..
After that step you do as below,
1. Create a loop which loops until your condition (PO approver approves the PO) is met..
2. Insite loop place an activity step with BOR as selfitem and method as sendtaskdescription (This is used to send mail remainders to approver)
3. In that activity step add a requested start deadline of 12 hrs so that mail is sent every 12 hrs..
4. Note that here you are not inserting you actual activity step that you send to PO approver inside loop. So you need not worry that workitem is send repeatedly to him. Only activity step to send remainder mails is inside loop.
Hope this helps..
Cheers,
Bharath
Edited by: bharath padmanabhan on Jul 11, 2011 6:20 PM

Deadline Branch not working

Hi All,
I configured a simple BPM scenario with a Block step with 3 braches namely
1. Normal Branch(one receive step with in infinite loop step).
2. dead line branch with 1 min timeout. within this a control step to throw exception
3. Exception branch with no Action(no steps inside this branch)
And Obviously there is a send step outside the block (For File system).
I am not using any mapping case or even a container operation for collecting message.
My intention is only to understand deadline branch.
I am sending data from HTTPClient. The message comes to BPM. Ideally after 1 min.deadline should get executed (the infine loop should break) and I should see a response in the File System.
But this is not happening. So I followed some previous threads in Forum and I found a solution(not automatic) to make this scenario working.
The link : [Deadline monitoring not working;
In this thread I followed >> Ran the program RSWWDHEX in foreground
when I execute the above program in SE38 I am seeing a status message "'1' entries have been edited".
And Deadline monitor gets executed and I am getting response to my file system.
But this is not the solution I am looking for.
How can I make my workflow(deadline branch) automatic.
Please help me out.
thanks,
avis

Hi Patrick,
The BPM is not at all in error state. As I mentioned earlier when I am execting the report (>> Ran the program RSWWDHEX in foreground) I am able to get the ouput. I also followed SAP notes mentioned but they are not useful in my case.
Any other Ideas?
Hi Christophe,
As I said I am following standard pattern expect container operation (for appending messages as it is in infinite loop.).
So every time the message will be over written and when the loop breaks I will get last over written message which container variable hold.(Abstract interface for receive step).
So there is no container operation.
Thanks,
Avis

Admistrator forward in workflows

I am forwarding a work item to a different user, but the old approver is receiving reminders. When a workitem is forwarded what would the container hold? When I checked a completed workflow's container, it still holds the old approver and the reminder mails are sent to the old approver and not the new approver. Please help us in understanding the standard workflow process when we forward a workitem in SWIA

You cannot make any change in your workflow for updating the new approver. Because the forwarding will happen from outside of your workflow.
The solution you have implemented doesnt sound proper to me.
Why havnt you not implemented standard workflow deadline monitoring which works based on current agent of workflow ?
Refer below link for deadline monitoring :
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e47216-ce95-2e10-cf8f-f861e9a25aa2?quicklink=index&…

WS14000133 Deadline Monitoring / Escalation

Hi all,
The requirement is to set up deadline monitoring for WS14000133 (n-step Workflow with BADI) as follows: if the approval is not actioned within x days, escalate the work item to another approver (at a
higher level).
My questions:
1. Is adding the deadline monitoring per above to WS14000133 considered a system modification? If yes, is there a potential upgrade/patch impact?
2. Has anyone tried copying WS14000133 into a custom workflow? If yes, does SRM still call BBP_WFL_APPROV_BADI from the custom copy, and is SRM behaving properly overall?
3. Has anyone tried writing a custom ABAP report to monitor late work items, instead of using embedded Workflow deadline monitoring feature?
4. What has worked for you when implementing deadline monitoring for BADI Workflows in SRM?
Cheers,
Serguei

Hi
I did not work on this deadline monitoring but you can achieve it in wf14000133 .
about deadline monitoring(in workflow)
In workflow builder STEP TYPE as
then click ACTIVITY and select the appropriate step ( 000109) and go to Latest end REFER DATE TIME WORKITEM CREATION. 24 HOURS and etc.
and you can monitor via SWI2_DEAD
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/303617cf-73dd-2a10-c993-cc6303585176.
regards
Muthu

How to forward the workitem to next level on Missed Deadline?

I have enabled Latest End Deadline on a particular task. The requirement is to forward the workitem to the next level approver once the dead line is missed.
I have tried to use Workflow Wizard Modeled deadline monitoring. It creates few additional steps but it just sets the workflow to obselete. I need to forward the workitem to next level. What needs to be done after the above step so that the work item is sent to the next level.

Hi Workflow learner,
I am also learning workflows and I have been asked to create a workflow deadline which will escalate the workitem to the next level approver once the deadline is missed.
I too created a deadline using the workflow wizard. Next I created a step in the obsolete outcome identical to the main step.
In this step do I user the rule 168? And how does the workflow look for the superior of the manger who has missed the deadline and not the workflow initiator.
Thanks
Forhad

Workflow didnot restart after DR

Hi All,
We have a workflow in our system that sends email reminders every hour of a workflow user decision for 24 hours. We had a situation where the system went down and it had to be restored to a previous time. We ended up restoring the system to a previous time which was 15 mins older than the point it went down ( Data Loss 15 mins ).
After the system came up we saw the workflow deadline monitoring wasn't working any more.
Have anyone else encountered the situation and have found ways for re triggering / reactivating the same workflow items so that it keeps on monitoring the deadlines.
Regards,
Arunava

Hello,
Check in SM37 if SWDDHEX is running. Restart via SWU3.
regards
Rick Bakker
hanabi technology

Wait step in ccBPM

hello everybody,
i have a BPM process in my PI with a fork function and 2 braches.
I would like that second brache wait 5 second before starting .
I tried to use wait step but i see possible values are minutes, hours, days, months, year....
why no seconds??
Can i set value 0,1 minutes for wait 6 seconds??
thanks in advance
alex

Hi Alex,
minimum is one minute.
BPM is using a job to trigger a message after a wait step, so it can be in reality 1 min and 59 sec.
But only if you customize that in
SXMB_ADM_BPE / Automatic BPM Customizing / Maintain Runtime Environment /Schedule Background Job for Workflow Deadline Monitoring
Set interval to 1 minute
Regard,
Udo

Workfow latest date issue

Hi All
Recently we have implemented certain changes in Workflow to calculate the Escalation dates based on Factory calendar. This functionality seem to be working fine in Dev and QAS Systems.
After deploying to production, we have noticed that system is not deriving escalation latest end date correctly till 10AM and afterwards it derives correctly. The difference is around 10hrs. If workflow is triggered before 10am it seem to be deriving the yesterday's date to calculate Escalation dates, which is resulting a day less in the latest start date.
Example:
System date: 24/06/2010
Escalation day : Work item creation/system date + 3 Days = 29/06/2010
FM Called in run time: END_TIME_DETERMINE
Latest date derived results: 28/06/2010
This functionality is working fine in Dev and QAS System and problem seem to be only in Production. Our Production landscape includes 5 App servers and 1 Db server.
Moreover, when we tried looking at the results of SWW_WI_DEADLINES_READ, Return parameter SWWWIDEADL-WI_LSD
writes 28/06/2010 whereas SWWSWIDEAD-WI_LSD writes 29/06/2010 which is confusing.
Please help in resolving the issue.
Regards
Kumar
Please note that issue is same as thread posted below. But not sure what is the resolution.
Workflow Deadline Monitoring Latest End - issue
Edited by: Karun Kumar on Jun 24, 2010 9:29 AM

Hi Aditya
Thanks for the response. FM END_TIME_DETERMINE is seem to be working perfectly. Main task and subtasks and relevant logs are updated with correct creation dates etc.
Internally system is not updating SWWWIDEADL-WI_LSD with correct latest start date. We can see the results through FM SWW_WI_DEADLINES_READ, Return parameter SWWWIDEADL-WI_LSD
writes 28/06/2010 whereas SWWSWIDEAD-WI_LSD writes 29/06/2010 which is confusing. This behavior of the system can be seen from 00:00:01 till 10AM (Exactly 10hrs UTC Time). After this time, dates are derived and updated correctly in the database. Looks like at some stage system is taking system time and converting into UTC time (10hrs behind our time)
I am not sure it is do with Support Pack or some other reasons.
Regards
KK

Deadline monitoring & extended email without customizing a new workflow?

Hi,
I have a Position setup in Partner Profile - Post Processing:Permitted agent, to be notify if processing errors occur on the inbound idoc interface.
My questions are:
1. Besides receiving work item in SAP inbox for the idoc fallout, is there any way to send extended notification Outlook email to the users in that position when processing error occured?
2. How can i setup a deadline monitoring for the work item triggered only by these specific idoc message variant? In SWWA, it does not narrow down by workitem, permitted agent,partner profile etc.
3. If #2 can be fulfill, is it possible for me to trigger a new work item to another user/position? An escalation to next level after due date.
I know this can be done through customizing a workflow, but in my situation, i need to search for a solution in a standard existing SAP way without creating any new workflow, program or object.
Any suggestions?
Thanks.
Regards
Eunice
Edited by: Huwi Yin Puah on Oct 1, 2009 1:08 PM
Edited by: Huwi Yin Puah on Oct 1, 2009 1:10 PM

Huwi,
1# You can send the external notification using Send mail step in the standard workflow it self. I suppose, You can add new steps in Standard Workflow also. Use Send mail step and chose recipient type as "Email Address'. Pass the email Address and it will sent out to MS outlook inbox if all the SCOt Configurations are done.
2# You can activate the deadline monitoring on any activity by
double click on the activity
goto tab Latest End
Select the relevent options
3# For excalation you can set the deadline out come as a "Modeled" outcome. It would provide you an extra wing in your approval task and in that extra wing you can create your own task putting agent as manager's manager.
Hope it helps!
Cheers,
Vikash

Workflow - I am not able to recieve the Deadline notification in my Inbox?

Hi,
I have a workflow wich checks the Incoming invoice against a PO and then I post the Invoice.
If no action is taken on the Invoice then a deadline notification is sent to my Inbox.
There is no agent assignment and all the process is done in the background. I am not able to recieve the Deadline notification in my Inbox.
what could be the possible reason?
Regards,
Chamandeep

Hi Chamandeep,
Have you verified how the workflow is generated?
SWLD transaction, then Utilities -> Work Item Selection.
This report will list the work items generated by you into R/3 system.
There you can see the workflow log, if you double-click on one of the lines of the report.
If you have already done all of this and see all the recipients are correct, then you could take a look at SWU3 transaction (Customizing for Workflow) and see if the Workflow runtime system is completely customized.
I hope I had helped you.
Regards,
Daniel Carvalho

Workflow deadline

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