Workflow Dialog step

Hi,
Can anyone help me with this design?
I want to be able to send a workitem to a user, which contains links to two different transactions, with an adobe form attachment.
Is this possible at all?
Cheers
Michael

Hi Michael,
It is possible.
You can give as many attachments as you want which will take you to the required transaction.
1, Open the task (acitivity step) which is used to send workitem (TSXXXXXXXXX).
2. Go to CONTAINER tab, and add the business object (BUSYYYY) which you need as attachment. This business object should also be present in your workflow.
3. In the binding of task container with workflow container. Pass the business object from workflow container(BUSYYYY) to task container (BUSYYYY).
4. If you add 2 business objects in task container and do correct binding you will see 2 attachments for a workitem.
5. Forms are attached to attachobjects.
Try this out and let us know if you face any problem or let us know if you get any solution.
Regards,
Gautham Paspala

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Purchase Order Workflow - dialog step not receiving terminating event

Hi,
We have a scenario wherein based on the release groups and release strategies, different peope need to release the PO's.
I have been able to develop the workflow for this successfully, but here is where I am facing an issue.
After the PO has been created, based on the release group and strategy, it gets routed to the appropriate 1st approver. On their approval, the PO gets routed to the 2nd approver. Once the 2nd approver approves, the dialog step doesnt get completed and is still waiting for the terminating event. Event trace shows that the event is getting published, but there is no workitem to receive the terminating event. I am not sure why this is occuring for only 2nd approver onwards whereas for the 1st approver, the terminating event is received by the workitem.
I am using start conditions for my workflow to ensure only 1 instance of the workflow is triggered for a rel groups and rel strategy and release code, else I am multiple instances each time an approver approves the PO. I am not sure if the start conditions are causing this issue with the terminating events not being received with the workitems.
Any assistance is welcome.
Thank you,
Satish

From the information provoided it seems you are using PO that is subjected to Release of PO for multiple Release Code and each Release Code Release is being done by one approver. If that is the case then I think the Terminating event should get caught. Please check whether the Terminating event that is getting triggered is specific to the Release Code or not.
Thanks
Arghadip

Workflow Dialog Step from WD ABAP.

Hi Friends,
I want to display User Decision steps / Dialog Step (where user can approve/reject )from my WD application . I was trying with the FM "SWL_WI_EXECUTE" and "SWL_WI_DISPATCH" but both are giving Null Pointer Dump. I debug and found that there is some problem which it generating HTML file .Has anybody any idea .
Thanks In Advance.
Satya

Hi Satya,
I am using the same FM SAP_WAPI_DECISION_COMPLETE for approving/rejecting from within my WDA application. I dont see as to why this should not be working for you.
CALL FUNCTION 'SAP_WAPI_DECISION_COMPLETE'
    EXPORTING
      workitem_id          = im_workitem_id
      language             = sy-langu
      decision_key         = im_decision_key
   IMPORTING
      return_code          = ex_return_code.
Here the decision key is a value which my workflow consultant had provided me. (In my case its like 0001 for approval, 0002 for rejection & 0003 for sending back the form to the initiator.)
Regards,
Uday

PO Release workflow: mail and Sub workflow/Dialog step related issue

Dear All,
I have crated a two step work flow for release of purchase order with two release code X & Y.Creator C1 creates PO.A mail is trigger to X&Y .In first step X release the PO.
Then Notification send to C1 & Y that the Release of 1st step is effected.Then Y releases it and a mail of completions is sent to C1 .(Structure is as follows: Po creation ->Mail to XY->
X releases(PO release)->Mail toC1 &Y->Y Releases->Mail to C1&X->Workflow complete).My workflow works fine but have following problems.
1) System gives the three stages mail properly.But after completions also generates 2nd stage mail(Mail toC1 &Y).I have used "process control"at the end but
still the mail reoccurs.How to control it?
2) Two types of messages appears in the SAP business w/p of user.Sub work flow and dialog step.4 mesgs appears in the sap inbox of X & Y .2 of
Sub work flow & 2 of Dialog step.How can i control it .Can i set 1 out of them?
3) After completion ,work flow log shows two Graphical Workflow Log.One is completed and other up to stage ->Mail to XY-> How to clear this
4) Organization plan is always must? or w/o that we can proceed?
Pls Guide
Regards
Sachin

Hello Rick,
Sorry for any inconvenience caused.Intension is only to get quick focus from experts.
I have redrafted my query .Please check
I have crated a two step work flow for release of purchase order with two release code X & Y.Creator C1 creates PO.A mail is trigger to X&Y .(Structure is as follows: Po creation ->Mail to XY->X releases(PO release)->Mail toC1 &Y->Y Releases->Mail to C1&X->Workflow complete).My workflow works fine but have following problems.
1) Reoccurring of 2nd stage mail.How to avoid this?At the end i used"process control" with "outcome name=work flow completed.
2) Two "work item type" message apeears in the out box of PO creators(sub)work flow and Dialog Step.Is this a standard or I need to correct it?
3) After completion ,work flow log shows two Graphical Workflow Log.One is completed and other up to stage ->Mail to XY-> How to clear this
4) Organization plan is always must? or w/o that we can proceed?
Sachin

WF with OO - dialog step issue

Hi folks.
I'm on ECC 6.0. My Zwf works with a Zclass. There is a dialog step that user receive in workplace ans can execute. BUT this WI terminates even user do nothing.
I'd like the WI get out its inbox ONLY if hin/her does the correct action in SAP document.
This step is configured with a method of a Zclass that calls a transaction.
I tryied configurations like explained in others posts, but without sucess.
I followed this explanation ( ABAP OO Method, you can select it as "Background Processing" else it will be a "Dialog Process) but it doesn't work. The WI always gets out of users workplace inbox. I want it to stay there while user did nothing in document.
Thanks.
Glauco

When a method completes execution it is finished and workflow moves on.
If you want to control when it is considered complete, you can either:
- Use "Confirm end of Processing" on the task
- Raise an exception CX_BO_CANCELLED or a subtype thereof in your method (this does not set the item into error)
- Use a condition on the WF step if there is something you can check
- Make it asynchronous with a terminating event
The first two options are the easiest to implement.
Hope that helps,
Mike

Workflow - Block Step - Repeated execution

Hello
I would like to realize a Workflow for each delivery. In the workflow there should be a dialog step for each position.
I can realize that using the block step type.
What if the delivery is changed and new position are added?
Could I use in some way the same block to add the new positions?
Is there a standard solution foreseen by sap?
Thank you!

Hi,
In the workflow log, I am seeing a 'broken block in red color' when one of the approver rejects at a particular level. Workflow is not executing for the rejection path. May I know the reason behind this. I am more worried about the broken red color block. I am seeing the status as 'Error'.
You can observe the difference of the execution of the workflow from the following . Please help me.
1.Approved 2. Rejected

Workflow dialog in status in process.

Dear Expert,
I have a workflow template with a dialog step in it. This dialog task will actually have a few approval which means anyone can execute it. I notice something strange when i check this in SWIA, most of the this task will be in ready status as it is pending for those approval to approve it. However, there are a few of it is not in the ready status but is in "in process" status. I got some complain from the user, even they execute the task, it is still remain in their inbox.
Can i know what is the different between ready and in process status? What will cause it to be in process? Will it related to the user issue where even after they execute the dialog step, it is still remain in their inbox.
Thanks.
Regards,
Bryan.,

Hi Arghadip,
This is a decision task. The strange part is most of the step can be completed. Just a few are in this in process status.
Thanks.
Regards,
Bryan.

Top 10 transactions in terms of dialog steps

Hi,
I have a client that I need to compare their top 10 transactions in terms of dialog steps to the SAP average. I don't know where to go to get that average. I know not all systems are the same and I also know this is pretty much an impossible task. Is there some place where averages for different configurations might be posted?

Hi ,
Well, if they asked you to fly to Mars what would you tell them? Olivier is exactly right...not only is this an impossible task -- such an "average" simply does not exist -- but any such average would have absolutely no meaning.
What you need to come up with is a graceful explanation of the fact that they do not understand what they are asking in the first place. I have been a consultant before and still talk to customers on a regular basis, so I understand that this may not be the easiest task. However, it is much easier that what they are asking for in the first place! Your best route will be to educate them. In the long run they will respect you more for it.
Best Regards,
Matt

Formula to calculate SAPS from dialog step

Hi All
Can anyone let me know the formula to calculate SAPS from dialog steps
Regards
Brijesh Prasad

Hi
you may use material quantity calculation to achieve this. Have a look at the help files: http://help.sap.com/saphelp_erp60_sp/helpdata/en/05/603bc6462311d182b50000e829fbfe/frameset.htm, then Process Orders > Material List Components > Material Quantity Calculation. See the "Example: Calculating Product and Component Quantities".
Good luck
Eivind

Problem in Workflow matching step

Hi,
I am facing a problem in Workflow matching step. I have user kaushikb assigned to it.
Execution Type: Any Single, Assignee Type: User and Execution Type: Any Single.
Match Record Scope: Records vs Records, Strategy: MDM_NAME.
This Strategy: MDM_NAME is based on 3 rules: MDM_NAME1, MDM_NAME2 and MDM_NAME3.
MDM_NAME1 is done based on transformations MDM_NAME1[XFM], MDM_NAME2[XFM] and MDM_NAME3[XFM].
Now my problem is even after matching and merging a large number of records it is not going to
the next step. Do I need to match and merge all duplicate records? If the Matching process is rerun
the score becomes less as the same records are compared again. After this the link assume gets activated and then clicking it activates the next step.
Regards
Kaushik Banerjee

Hi Kaushik,
Match step is an Automated step in the MDM workflow.On selecting this step you need to mention the strategy that needs to run on the records to match them.When you reach the Match step you need to Perform the step to run the mentioned Strategy .
When you Perform the Match step it will display the Matching result provided you select the Matching mode in MDM data manager.
You can merge or not merge the matched records Once your Matching is performed by the system, You can move your Workflow to the Next step which is Process.
When you are selecting Any single as your execution type it means you have more tahn one user for executing this task but you want any single one of them to perform it.
So whenever you have selected Any single as the excution type for any process .The user accepting to perfrom the task needs to Accept the task .
So when User1 wants to perform the task he will have to select Accept and then proceed with the task.
When the owner of the workflow is testing the entire workflow he needs to Assume the task as he is not the Assigned user but the Assumed one.
So if you have build your workflows correctly and moving in step as explained you should be able to select the next step
You can follow the below link to understand the process better:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/d0be83e4-a1e6-2a10-c1be-8395ae948844
Hope It Helped
Thanks & Regards
Simona Pinto

Dialog Step In Waiting Status: Execution Interrupted

Hi Frds,
I have existing WF. Its work fine in development System . But in Quality system Dialog Step stuck in Waiting Status. The Log Message is 'Execution interrupted' .
Note: Requested Start is taken care also executed T-code SWU_OBUF.
Please advice.
Thanks
Imran

Hi Modak,
I dont find any error in the log . Please find the screenshot.
Thanks
Imran

Dialog Step Number at SAP Workload Monitor (ST03)

Hi.
We want to get a number of today's dialog step from SAP.
I know we can get a this number at ST03.
If we want to get a number from outside SAP, Which function module at SAP can return this number ?
Any idea ?
Regards, Arnold.

Hi,
- goto ST03N
- choose Expert Mode
- on workload section (top left), choose you server (or you can choose total too) and period (on your case select day)
- choose today
- on the right, tab frontend, the first column (#steps) will show you the number of dialog step performed by each user/ terminal.
- if you choose instance tab, the first column (#steps) will show you summary the number of dialog steps on that server (or total)
from SAP Help (F1)
description of #Steps field :
SAP Workload: Number of Steps
Number of transaction steps in the SAP System.
In a dialog task, one transaction step corresponds to a screen change; a request executed by the R/3 System for a user.
A background job can consist of one or more transaction steps, if several job steps are processed.
An update request triggered by a call from the dialog or the background corresponds to one transaction step, even if several updates are processed.
Several print requests are usually processed during one spool step.
The R/3 kernel generates a statistical entry for each transaction step; you can analyze the entries using the business transaction analysis.
hope it help you.
rgds,
Alfonsus Guritno

Workflow start step performs Exclusive checkout

We need to upload data to records that are in workflow and checked out by the workflow start step. Unfortunately the workflow start step performs an Exclusive checkout of the record which means that the background MDM Impor Server user cannot automatically join the checkout, the user first needs to be invited to the checkout, which needs a manual step of modifying the join permissions of the checkout, which is not what we want to do.
I have also noticed that when an existing record is checked out Exclusively the user's roles are pulled through into the permitted roles section of the join permission screen of the checkout. When a new record is checked out Exclusively the user's roles are not pulled through to the permitted roles section of the join permission screen of the checkout. This looks like a bug to me.
We are using MDM 7.1 SP08.
Please advise any workarounds to this problem. I can think of a few, but none are very elegant, e.g.:
1. Use API to invite import user to checkout before import is started (requires coding)
2. Get the user that owns the workflow to manually invite the import user (not guaranteed to remember)
3. Complete workflow and stat new wokflow without chekout before import is started.
Any advice will be appreciated.

Hi Johann,
I got you point.
Its not a bug in MDM these are the constraints in MDM :(.
To understand more read section CHECKOUT AND WORKFLOW FAILURE CONDITIONS of the import manager refernce guide.
http://help.sap.com/saphelp_nwmdm71/helpdata/en/4b/72b8e7a42301bae10000000a42189b/MDMImportManager71.pdf
In our lanscape we too have a scenario where we are creating/ records in MDM leaving Material Number Blank (Record Add workflow).
But once this record with balnk Material Number is syndicated to source system we stop this workflow.
Now from source system through change pointer we get a file immediately with material Number and MDMID.
which we process through MDIS and trigger another workflow(Record Import)
I guess this matches with the third option you described to start and stop workflow and trigger import.
Regards,
Neethu Joy

Excute workflow from step 3 by abap code

hI,
i want to excute workflow from step 3 by abap program. My workflow send mail from approval at 3 step.When approval is made then it will go for further processing.
please give me code if possible.
Regards,
Gurprit
Message was edited by:
GURPRIT BHATIA
Message was edited by:
GURPRIT BHATIA

hi Guprit,
based on my experience you must trace why your workflow is wait.
is it because the workflow is waiting for certain events ?
or is it because of an error occured in the step 3 of the workflow ?
if the worfklow is waiting for certain events, you can force it to continue with triggering the events that workflow wait ( transaction code SWUE )
if an error occured in the step 3 of the workflow, you need to trace it what kind of error .... and for certain case after you fix the error you can continue the workflow by using tcode SWPR and restart the workflow after error.
but unfortunatelly based on my experience, some times the workflow just stuck in the middle of the process and no error occured
it this happens, ussually i re-triggered the workflow
hopes it helps
cheers

Response times -- Dialog Steps Week / Weekend: How to compare it?

Hello,
We have SAP ECC 6.0 running on a HP-UX Cluster. Our service is a 7x7 24x24.
Like most of companies system activity is lower in the weekend, for example:
From Monday to Friday an average of 2.500.000 DIALOG Steps with a response time of 900 ms.
On Saturday we have an average of: 650.000 DIALOGS Steps with a response time of 650 ms.
On Sunday we have an average of: 250.000 DIALOG Steps with a response time of 450 ms.
So the question is: It have sense that with 10% of user activity on sunday response time is near to 50% (comparing 450ms on sunday with 900 ms in the week) why the response time on sunday is not 10% of response time in the week, something like 90 ms?
What is the correct way to analyze this numbers? Probably you never will have a linear function to represent this situation (in fact this is a Exponential function). SAP always have this behavior?
sap_responseTime(t) = exp(t) Where t is the time in ms.
F(450) = 250.000
F(650) = 650.000
F(900) = 2.500.000
Please some tips about this topic.
Best Regards,
Erick Ilarraza

Hi Erick
Response times entirely depend on the overall system hardware, usage and user activities over the system. In your case, during weekends , a lower number of dialog steps suggest fewer dialog logons in comparison to the weekdays.
In contrast, the response time ( 50%) in comparison to weekdays suggest that the users are executing some heavy transactions that show increased overall response time. These may be transactions that run reports with expensive SQL statements or fetch huge volumes of data from your database ( in comparison to the weekdays).
There cannot be a linearity maintained between the dialog steps and response times when users log in and work randomly in a system
I hope this helps
Regards
Chen

Workflow Dialog step

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