Workflow dialog in status in process.

Dear Expert,
I have a workflow template with a dialog step in it. This dialog task will actually have a few approval which means anyone can execute it. I notice something strange when i check this in SWIA, most of the this task will be in ready status as it is pending for those approval to approve it. However, there are a few of it is not in the ready status but is in "in process" status. I got some complain from the user, even they execute the task, it is still remain in their inbox.
Can i know what is the different between ready and in process status? What will cause it to be in process? Will it related to the user issue where even after they execute the dialog step, it is still remain in their inbox.
Thanks.
Regards,
Bryan.,

Hi Arghadip,
This is a decision task. The strange part is most of the step can be completed. Just a few are in this in process status.
Thanks.
Regards,
Bryan.

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