Workflow reminders

Hey
I have to do a client presentation soon, and one of their requirements is to have workflow "reminders" - that is, if a document has sat in someone's workflow queue for more than a day, they receive a reminder email. My first response was that UCM cannot do this, but was then told (by a reliable source) that there is a "setting" in the Workflow Admin applet (Criteria Workflow). I have been over the manual and through the applet a couple of times, and cannot see how to do this.
Does anyone know how to do this? Is it a standard setting, or do I have to write iDoc in one of the events?
Finally, apologies for asking this questions - I can see that it has been discussed before, but I haven't been able to get a complete answer to my issue.
Cheers,
A

This is an iDocScript for the "Update" event.
The best reference is here: http://docs.oracle.com/cd/E23943_01/doc.1111/e10978/c05_workflows.htm#CIHDJDJE ( Example 4-7 Time-dependent Jump - this one is for 7 days)
Basically, what it does is the following:
- "Update" is triggered on regular basis (there's a parameter for that - I think by default it is once an hour), or when there is a change (e.g. one of reviewers approves the item)
- in your code (see the example) you check the time when the item entered the step (lastEntryTs)
- if the time passes, you do whatever you need to do - in the example it sends a message, and jumps "back" to the same step - you might also want to jump to another step, or start a sub-workflow for escalations

Similar Messages

  • Workflows - reminders / Approvals / return for correction etc

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    hi,
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    Cheers
    Matt

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  • SharePoint 2013 Workflow Email Reminder 3 month, 1 month, due date email reminders

    Hello, 
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  • Want to create a workflow with multiple reminders mail

    Hi Gurus,
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    Hi,
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    Edited by: niji saravanan on Jan 13, 2009 2:14 PM

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  • PO Workflow- multiple reminders

    Hi Gurus,
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    Thanks in advance.
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    Thanks a lot for replying.
    Sorry I need to achieve the opposite functionality.
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    regards,
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  • I am automating the process of sending appointment reminders to my clients. I started with an alert with an email in calendar using the clients email address as a custom entry in my me card in my contacts. this was resulting in three emails being sent wit

    I am automating the process of sending appointment reminders to my clients. I started with an alert with an email in calendar using the clients email address as a custom entry in my me card in my contacts. this was resulting in three emails being sent with slightly different versions of the same address (see my previous post). Heating someone else's suggestion I created a workflow file to send an email and calling that file from an alert on my calendar. This is working and sends only one email to the client.
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    Good work, catch so far Michael, does seem to be a "feature" of iCloud syncing, not sure what you could do to disable it.

  • Unable to send email to the users from Project Server Workflow

    Hello all,
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    Hello Paul,
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  • Workflow to venders related to PO missing delivery date

    Hi all,
    I want SRM to send Workflow automatically to venders when the venders missed the delivery date of POs or thier PO responses.
    Did anyone realize cutomer requirement like above?
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    Best regards,
    Tadasuke
    Edited by: Tadasuke Hattori on Mar 24, 2009 1:36 PM

    Hi Masa,
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    I used the word "miss" or "missing" by mistake.
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  • What's a good replacement for the reminders app?

    Hello everyone, thanks for your input.
    I've been on the phone with Apple support about this for some time and it seems that this was a core change made in Yosemite and since I "upgraded" to icloud drive, I can't just back to Mavericks and still having things sync via icloud.
    The reminders app no longer supports grouping of completed tasks by the day they were completed, and instead just shows a big list of every reminder ever completed in that list. I have to note what proofs and designs  I make on a time sheet at the end of each pay period and to do that I need to know what task was completed what day. Reminders was a very slick way to keep track of both the things that still need doing as well as see what was completed when. Now that I've installed Yosemite the only way to see completed reminders organized by day is to log into the icloud web interface on an OSX or windows computer and I'm concerned that that's not going to be an option for much longer since iOS 8 and Yosemite have both removed it.   It's a small change but its absolutely core to what I do. It's one of those little workflow things that seems inconsequential but has the potential to accumulate and just totally screw up your my Sundays and delay my pay checks if not done right.  All the solutions I'm coming up with, from tally them in an excel sheet to noting them in the calendar app instead of reminders, to just writing them down on postits are all kind of a clumsy, error-prone steps backward to the point that rolling back to Mavericks is looking like the best option (a painful option but at least it's just a 1-time pain)
    Before I start the mess of going in and rolling back to Mavericks and all that that entails I just wanted to see what other options are out there? Surely there's a 3'rd party app that does what reminders used to do.
    Ideally I just want it to do 3 things
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         3. let me organize the completed reminders by what day they were completed.
    Thanks!

    Wunderlist
    I would love to see reminders with better snchronization features... Not just between ios and OSX but also between ical-google cal etc...
    A good alternative right now is Wunderlist from the Mac app store.
    Pretty much does the same thing..
    It has Notification and widget snchronization with Yosemite.
    It also syncs between Ical Google Calendar, android and ios....
    Reminders needs a lot of work in my opinion.
    Wunderlist does what Reminders should be doing.
    It definitely addresses 1, 2
    3 is also done... You will have to check it out to see if it does it the way you want....
    If its for bussiness I would suggest you use the pro paid version for added functionality.
    Free version is however great also.

  • Step should not be executed in PO approval workflow..

    Hi Guys,
    The PO approval workflow has a sub-workflow for the series of approval levels to be approved.
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    Now that client wants to stop sending reminders for sometime so that meanwhile i can work on the above issue..
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    Regards,
    raj

    It seems that you are trying to execute a workitem from the emails that has already been executed. Please note that you cannot open a workitem that has already been completed by others. I dont think email gets deleted from Lotus Notes or outlook when you process the workitem.
    <b>Reward points if useful</b>

  • Sending email reminders in OIM 11g

    Hi,
    I am trying to investigate on the OIM's capabilities to send email reminders on pending approval tasks. Say for example i want emails to be sent to the approver every two days to remind the approver about the pending approval task. Is OIM capable of supporting this functionality OOTB?
    Any help or guidance is greatly appreciated.
    Regards
    Deepa

    Yes
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