Workitem missing

Hi,
In approver's inbox, after open his workitem there are two buttons, one is approve and second is reject in screen itself. if he approves/rejects mails going.
but if he does not take any one of these aprove/reject,suppose if he cancel/goes back from the screen then the workitem is missing in his inbox,later if he wants to take any action he needs the same workitem in his inbox.
what i have to do to keep same workitem in his inbox.
hope you understand my issue.
Regards,
PS

status is changing after he takes action either approve or reject.
no events here for approve and rejection
calling workflow in program as in below
CASE OK-CODE.
     WHEN 'BACK'.
      CLEAR OK-CODE.
      SET SCREEN 0.
      LEAVE SCREEN.
    WHEN 'EXIT'.
      CLEAR OK-CODE.
      SET SCREEN 0.
      LEAVE SCREEN.
    WHEN 'CANCEL'.
      CLEAR OK-CODE.
      SET SCREEN 0.
      LEAVE SCREEN.
WHEN 'APPROVED'.
SWW_WI_START_SIMPLE
WHEN REJECT
SWW_WI_START_SIMPLE
WHEN 'BACK'./WHEN 'CANCEL'/WHEN 'EXIT' in any one these if manager takes action then workitem missing.
i described about this issue already.
please where i did mistake.
Regards,
PS

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Message was edited by:
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